Was Ordering Another Diamond C Trailer A Mistake? (Quality Issues?)

Рет қаралды 7,899

2 жыл бұрын

Пікірлер: 49

@tedwilliams8766 3 ай бұрын

in 2/24, i started looking for a dump trailer and my research began. ive looked at all the offerings in my area, the upper midwest, where pretty much all manufactures are represented. i got to see all these in person and i crawled all over them looking at everything. diamond c had some of the worst welds along with big tex. a smaller big tex dump trailer wasnt even completely painted on the inside of the dump box!!! after a couple months of driving thru trailer lots, looking over the trailers, asking questions and reading/watching things online, i bought a southland sl714-16k dump trailer. $11.5k off the lot and then more for title, tax and licensing. main reason i went with southland is because theyre built different which seems to be a better design. do your own research and make up your own minds. dont know about long term issues if any but right now, im pretty satisfied where my money went to.

@PheasantLaneFarm 2 ай бұрын

I bought both my diamond c trailers in 2020 and in 21. I feel/ have hears the quality has been hit or miss. Luckily, I've been happy with both my trailers. We recently purchased a side by side and didn't want to use the dump or the 32 ft to pull around a 14 ft clvehicle. I have a well built equipment from the mid 90s, but 9 month of the yr it is loaded with hay. We went with a 20 ft sure-trac tupe landscape trailer and I have to say I'm very impressed with the quality.

@zackzander425 Ай бұрын

I’m on my 3rd Diamond C dump trailer. It’s a 2024. Welds really shitty on the fenders. It trails so nice though with the new Lippert suspension. I would still buy another. I buy at PineView.

@Toolsinaction 11 ай бұрын

It is like with anything. You get an issue once in a while. Diamond C is solid and have great customer service. Family owned USA

@wendyandjodymaillet7503 2 жыл бұрын

Thanks for another great video! Good manufacturers become great by standing behind their products through the dealers that sell them. Continuing to pray for y’all…see ya on the next one.

@PheasantLaneFarm 2 жыл бұрын

I hope this trailer lives up the quality of our dump trailer. Thank you so much!

@wildcreekoutdoors 2 жыл бұрын

I am enjoying the videos. Keep making them and God Bless.

@PheasantLaneFarm 2 жыл бұрын

Thank you for the kind comment. More coming this week!

@bbcobra04 2 жыл бұрын

Hope you the best on the new trailer. Hard to get good products these days. I have a good friend that is going to let me have full use of his 25 foot deckover gooseneck when ever i need it. Ill just share maintenence cost, tires. Ect. Great deal for me and good to keep those oil bath bearings rolling sinc it sits alot right now. I need to pick it uo now and fix a wire harness that got ripped of when he loaned it out a while back.

@PheasantLaneFarm 2 жыл бұрын

That's a great deal you have worked out. 25 is very nice size trailer, large enough to get most jobs done but still not a pain to maneuver. I hope we made the right choice on size.

@craigwilson9560 2 жыл бұрын

I bought a Diamond C fmax 36' gooseneck and i have nothing but good luck. It has the hydraulic dovetail. Only thing i would add is a solar panel for charging. First thing went bad was my battery. Nothing major. I am planning on buying a dump trailer in the near future. Hope you have good luck with your new trailer!

@willislang6186 2 жыл бұрын

Thanks for the video. I was set on a Diamond C Dump trlr. I will continue to shop.

@PheasantLaneFarm 2 жыл бұрын

I will say I've had my new trailer for a few weeks. Video coming soon. In that time I have been unable to find any flaws in it.

@dfj555 Жыл бұрын

Diamond C is overall the best, the other companies are much worse. Having said that, no trailer co. is perfect.

@davidfreeman5029 11 ай бұрын

I have a FMAX212 it has been a great trailer HOWEVER I had the hydraulic box fall off the side going down the freeway because it was only welded with 9 spot welds. I had axles not aligned and had it back to the dealer twice. I’ve burned up 3 sets of magnets on the brakes. I blew 6 of the 8 tires with only 15000 on them within 2 days of each other. Now with that said I do continue to have brake issues but I love the trailer. I have over 100,000 miles on it now and it’s still in great shape. I’ve only owned it for a year and a quarter. Feel free to reach out to me. I’m looking to buy a bigger trailer also and now am concerned.

@tractortalkwithgary1271 2 жыл бұрын

People tend to whine on-line which makes it bad for those who have a legitimate complaint. The things that you said about not getting calls back would concern me. There is no excuse for not calling a customer back for an issue. Full watch and a thumbs up Robert.

@PheasantLaneFarm 2 жыл бұрын

Thanks Gary. We shall see what happens and how this turns out.

@carlosmedrano3549 Жыл бұрын

@@PheasantLaneFarm I have 3 diamond c trailers nothing but good trailers customer service is spot on, maintenance/servicing is key doing pre trips is a good idea to, I feel like all the people complaining about their trailers probably over load them all the time

@icebrakernh 2 жыл бұрын

The lock handel when new the lock for the dump is a pain

@midgebarker4022 2 жыл бұрын

I live 10 miles from their factory in Mount Pleasant. Big Tex is here also. In the dump trailer segment, Diamond c is better. I don't know if now is the ideal time to buy with the supply chain issues. I think I'm going over there just to see how high the prices are increasing. I have a diamond c trailer I've had since 2000 I've had good luck with (single axle lawnmower ramp trailer). I've had good luck with mine. Looking to add a dump trailer around the farm perhaps when the market improves.

@PheasantLaneFarm 2 жыл бұрын

Prices are crazy right now. DC says they are only up 48%, but st my dealer it's almost double from a year ago.

@smlakhany1 2 жыл бұрын

Has the new trailer come in yet? I saw your videos on your Diamond c and decided to purchase two for myself last March from a dealer in Dallas, TX (I live 1,000 miles away in NC). One is a 16’ GN Dump that I have had numerous problems with and can’t get answers from my dealer on. The other is a 40’ FMAX hotshot trailer with the upgraded hydraulic brakes THAT DON’T WORK! I’m curious to see what happens going forward, and would love to hear your experience on your second trailer.

@PheasantLaneFarm 2 жыл бұрын

It did. I shot the video and was ready to put it out when I received some other information from DC. I will hopefully put it out very soon.

@smlakhany1 2 жыл бұрын

@@PheasantLaneFarm I'm still really interested to see what your candid review of the new trailer is BEFORE DC stepped up, looking forward to the official content on the matter regardless :)

@denistaramasso9724 2 жыл бұрын

When a company gets to big like diamond 💎 c things gets rushed and quality suffers. Good 👍 luck on your new venture and be safe

@CarterBuilds 2 жыл бұрын

just some input bud from a small trailer manufacture owner PDQ TRAILERS IN FLORIDA we cant find any help let alone good help I have met them guys in person id say they'll do the right thing the main difference between them or even me and my team is we are FAMILY owned and 9/10 times that speaks volumes to protect your name and brand .... because unlike other Big companies they are investments companies and they do not care what's so ever to make anything right Keep up the good work and videos hope you have a full recovery !

@PheasantLaneFarm 2 жыл бұрын

I appreciate the comment. I know labor is hard to come by right now, no matter the type of business. I hope business is doing well and you find some help soon!

@All-Miles-Matter 2 жыл бұрын

Diamond C is family owned. Thats what the "C" stands for, CRABB. They all hold a position from grandparents all the way down. These are second generation owners. The kids. Now...i will say this, when they left dexter axle for lippert. Thats when they lost me

@watkinstreefarm6880 2 жыл бұрын

Hopefully all the comments are overdone. I work for a manufacturer and we have processes in place to catch those things before they go out. Thinking of ya man!!

@PheasantLaneFarm 2 жыл бұрын

I hope so. Things like this is what drove me away from other trailer brands. I appreciate you!

@smokinbutts2 Жыл бұрын

Looking at a Texas Pride gooseneck dump trailer,what is your opinion on those? Thanks

@PheasantLaneFarm Жыл бұрын

I have a buddy who had one. They are built well, known to be on the heavy side. He didn't have any complaints besides the rust. I think it had 2 7k axles in a gooseneck model and he used it hard. Held up find. Just not many dealers around me for them. I wouldn't hesitate to buy one if the weight ofnthe trailer isn't an issue

@TandD1w 2 жыл бұрын

I saw the poor weld quality first hand. The structural welds looked great. The guys welding the box had very ropey welds. Not a big thing, more cosmetic than anything else. I also saw another weld that was full of porosity. It was bad enough that the welder had to see it though his helmet. It wasn't a structural weld, but it was in a spot that would be frequently seen. I also saw a bunch of welds with excess mig wire that didn't get burned. To me, it would appear there were two different skill sets of welders; those making structural welds to the frame and everyone else. It would appear that production volume was of a higher priority and there was no QC to step in and say "that's not acceptable". Kinda bummed because I was shopping when I looked at that trailer.

@PheasantLaneFarm 2 жыл бұрын

I've been happy with the quality of this trailer. We did receive our new fmax flatbed and I must day I can't find one bad weld on that whole trailer. Even climbed under it multiple times. I guess it comes down to who's working that day.

@All-Miles-Matter 2 жыл бұрын

I also saw it first hand. I was at my local trailer dealer and i saw a 40 footer with the works. It looked like SHIT. Weld splatter..they painted right over it! The whole trailer sucked. I was shocked. Then i found a used 2019 40 footer and the welds were IMMACULATE so i bought that one. Air ride with lift, disc brakes, chain and binder rack, winch mounting gear, DEXTER axles and brakes (not lippert) Mint condition. Moral of the story? Buy pre-covid...period. when DC went to lippert is when i shyed away from that product. Buy pre-lippert/pre-covid.

@HillsideAcres 2 жыл бұрын

I have a small diamonc c trailer for moving the side by side ive been very happy with it. Friend at work has a 26k gvw gooseneck that he absolutely loves. Ive heard a lot of people speak highly of diamond C. My gooseneck is a Bwise which cost a little more but i got exactly what i wanted. I wouldnt hesitate to buy another diamond C.

@PheasantLaneFarm 2 жыл бұрын

I'm glad to hear this. I've been very happy with my dump, but some of the recent quality issues have me a little concerned. If it arrives and is. Uilt anything like my LPD I will be extremely happy.

@shanepipkin4041 Жыл бұрын

I've heard good on diamond c but I'm looking at big tex load trail ironbull are great I looked at pj and wow it's terrible welds

@PheasantLaneFarm Жыл бұрын

I've heard some bad things about big tex lately. Hopefully they got them figured out. A friend has an iron bull gooseneck that he's been pretty hard one. It's held up well. A little on the heavy side. I've heardnreally good things about load trail. I see a lot of them in the road. I will I've been very happy with our 2 diamond c trailers, but I have looked at how the pricing is lately.

@shanepipkin4041 Жыл бұрын

@@PheasantLaneFarm I can't find a diamond c around me but I looked at the rest big tex had some minor quality but it was the only one with the telescope lift Om the front and priced best

@PheasantLaneFarm Жыл бұрын

@@shanepipkin4041 if they got their quality issues worked out I'm sure you would ba happy with it.

@ictpilot 2 жыл бұрын

Now if the factory would only return phone calls.

@PheasantLaneFarm 2 жыл бұрын

I called them once and was told I need to contact my dealer for issues. I understand that, but at the time I was frustrated because I couldn't get ahold of the dealer.

@ictpilot 2 жыл бұрын

@@PheasantLaneFarm I called to ask about if possible tour of the factory and just sit down with Jacob and kind of spec out a trailer. Two phone calls in a month no response. Like the trailers not impressed with the factory.