Thanks everyone for stopping by. I'll do my best to catch up on comments during my breaks at work tomorrow, I need to get some rest. The latest update is that there will be a fix for the vivid toggle by launch day, but I haven't had a chance to confirm it yet. Apparently it's mentioned in the Samsung Members app according to a few folks, but I haven't seen it yet. I'll let you when/if I do, or please drop a comment if you know more. We're bound to see little bugs get ironed out, there's a lot that's new in One UI 6.1. I probably wouldn't be able to tell if I didn't have them both side by side, not trying to make this sound like a big deal. Once the Vivid toggle works like it should, this will likely just blow over and will be forgotten. UPDATE 2/4/2024: Samsung has confirmed this is indeed an issue, and a fix is on the way. It's up on SamMobile's site now, and I'm also seeing it posted elsewhere. I'm not sure when we'll get the Vivid Toggle / Gamma fix, but it is coming. I suspect we'll see it sooner than later.

The only reviewer on internet addressing this. I noticed at the minute I booted my phone. All the other tech guys, they're not blind, they're just not saying anything. That's the kind of trust you can have in their honest, real, in-depth reviews. Thanks man you got a new sub !

At $1300 this is unacceptable. Let's hope it's a software issue that can be fixed with an update 🤞. It's it's not, I see a lot of rolling heads at Samsung.

Finally, someone does a FULL video about this issue 👏 🙌 Thanks!

The 6.2inch galaxy S-24 doesn't have a anti-reflective display, and it has the same issue with vivid mode. So I don't think that the anti-reflective coating has anything to do with it

Thank you for clarifying that issue. I noticed it the second my screen turned on. I don't understand why Samsung hasn't published a response yet.

The s24 Ultra's screen looks like trash. I can't believe y'all youtubers are trying to convince us this is "no big deal". Its a big deal

I hope Samsung will release the fix soon. Advice to people who can't see the difference, have your eyes checked.

Just a note, the phones are slightly out of focus no matter what resolution I watch at, so it's not a quality issue. But yea, hope they fix vivid mode not doing anything. Even moving the sliders under vivid mode all over the place, I don't see it changing anything.

Omg I thought it was just me! I thought I was going insane! At first I thought it was the camera taking horrible photos making me look horrific and dead looking but when I looked at a photo of me on Instagram (taken with my iPhone 14) I looked just as bad! The colours looked just so off and wrong and really dull. I hope Samsung fixes this issue soon and I really wish this was addressed by more youtubers. Thank you so much for making this video.

I noticed the S24 Ultra washed out colors immediately after transferring everything over from my S22 Ultra. Side by side, it was a big difference. It’s like the saturation slider was set to -30 or something. Hopefully a quick software fix will come out, maybe in the February software update

Glad to see someone do a full video on this. Thanks!

I’ll take a real flat display with anti-reflective treatment any day over a reflective screen with curved edges. Glad you mentioned the anti reflective treatment on S24, no one else seems to mention that. I have an Ultra 24 and it’s been great.

THE SAME PROBLEM HAS THE S24+ BUT IT DOES NOT HAVE A REFLECTIVE SCREEN. WHAT DO YOU THINK?

I have the S24 plus, traded in my S23 plus. Same exact situation, aside from the fact that there is no anti-reflective screen in either. The S24 plus colors are muted, and there's almost no difference between vivid vs natural mode. I noticed right away when comparing them side by side.

I noticed this straight away. Hope they fix it soon, I prefer a bit more saturation

Glad others are having this issue... thought I was going crazy!

It was pretty significant for going from the s21 ultra to the 24 ultra. My wallpaper was mostly black with blue and green lines and it looked horrible on the new phone. Like the entire screen was dimmed down.

People going crazy over a phone that just came out a week ago and has an issue that can easily be fixed with a software update..

The difference is insane, absolutely crazy. It's a HUGE difference in person. My home screen and background are all based on the color green, they look like TRASH, total GARBAGE, on the S24 Ultra.

Thank you for making this video. I thought I was tripping. I'm comparing my S22 Ultra to my S24 Ultra and the colors on the S22 Ultra destroy the S24 Ultra. It's like comparing a high quality QD-OLED to a low Quality LCD.

This issue has really opened my eyes to who is getting paied off by samsung to keep their mouths shut about this display issue. People like marques brownlee could have easliky mentioned it but decide not to. Theres a lot of big channels who could have mentioned it and non of the ones i can think of ever have

Thank you for putting together this video. I have the S21 Ultra and just got the new S24 Ultra. The moment I turn on the S24 Ultra I could tell the coloring on the screen was not right. The colors are very dull and muted. It's hard to see in a picture or a video, but if you have it in front of you, and if you have it especially next to an older generation S21, s22, as 23 ultra phone you can see a huge difference. I hope they roll out of fix to have the vivid mode start working on S24 Ultra, especially since Samsung's OLED screens are one of the main reasons we buy these phones.

Well, I literally just installed a privacy screen, so I'm not worried about it. The phone is great. I upgraded from the S22 Ultra. I agree with you that they will probably address this in an update.

They fixed this issue now. There is a slider in advanced screen settings that allows you to adjust the intensity. Just select Vivid and set the Intensity slider to max.

It's a huge , really huge difference, when the blue filter is activated, and the last option at this menu for more comfort is enable. This option cause a big difference. If you disable that or the blue light filter , then the colors are ok, but still, they are one step down compared to the previous models.

It has nothing to do with the anti reflecting coating... because every S24 has this problem.

i just used the images there was NO CHANGE at all when flipping between Natural and Vivid.

When I heard about the flatter colors, and thought it might have been a design choice.. I turned the color setting on my S23U to Natural, so I could get used to it... less of a shock when I book up the s24u for the first time... and honestly, I haven't noticed it. Its really only on the OneUI screens.

Exactly , the toggle between vivid and natural isnt working.

came here looking for this, I just set up my S24+ cloning my S20 FE, and I noticed the same issue and your video does show the concern I was wondering and I can see the tone difference on your side by side too.

I think it's simply VIVID only applies to certain things, the UI was simply reduced to SRGB to look more mature and natural. Natural mode simply forces everything to be limited to SRGB. Vivid let's the device decide when to use the vivid colors and when not.

Wow Brian, you're all over this buddy, hopefully get a quick fix for this soon, Samsung owe you big time 👍

Jumping back and forth between before and after switching to natural mode, even then I can't see a difference. Interesting observation.

I returned my s24+ because the display wasn't as vibrant as it should be. Also, there is no way to get rid of the white navigation bar at the bottom of the screen. What made it worse, is the wallpaper did not go to the bottom of the display, which looks awful when the phone has rounded corners.

3:35 You made a great point that I've been putting in the comments of every video of "tech reviewers" talking about this. You're the first person I've seen that mentions it. It's the same with tv screens and any other screen with anti-reflective treatments. The anti reflective coating destroys the colour accuracy, and colours don't pop unless you crank the saturation, making the colours way less accurate.

It's funny cause I switched from my s22 ultra to the s24 ultra and I play Pokémon go. I noticed the color looks better on the s22 ultra. So yeah the s24 ultra must need an update to fix that

In the next software they are going to fix it, they put it on Samsung Members.

My S22 Ultra looks waaaaay better than my new s24 Ultra😒

This screen issue is proof that samsung pays the top reviewer to not say anything bad about the ultra. They must have seen it but did not say anything in their reviews about it. I compared my old S20 FE with the S24 ultra in a shop and the colors on my old phone are so much better. The colors of the s24 ultra looked like a 10 year old LCD screen ! I feel cheated and I dispise Samsung for that and I will return my S24 ultra as soon as it arrives. Bye Samsung, FOREVER!

Some may say it's washed out, I think it's the first Samsung I've had that isn't oversaturated in color

There's no way to get around the feeling that when you pick up the S23 it's a better looking screen, really disappointed with the washed out look, but you now give me hope it can be fixed

How about off angle viewing? Cheap screens usually have a greenish or bluish tint when seen from an angle. White become tinted... On the s24 ultra I heard about this too... If true this is absolutely deal breaker for spending over$1400

You Said the S24 Ultra will never be as vibrant as S23 Ultra but then you concluded at the end that a software update is going to fix it. So which one is it?

I'm having the same issue on the s24+. Vivid mode does nothing. But I did change the Contrast in Developer Mode from Standard to Medium, and my display looks much better. It does matter that my background wallpaper is a colorful dark image. A lighter background still doesn't look as good.

I did notice that the Vivid and Natural options render the same output. But to be honest, the difference is so small that I never cared about it. Also it is good that a software update can fix this. I will just wait for it but not like I am in a hurry or anything.

Very well done video with a proper conclusion. I seen few videos but nobody mentioned how both vivid and natural mode on s24 ultra are basically the same right now.

I thought I was bugging, in like why everything look so grayish on the s24 ultra

The only thing to add is that everyone reports the same exact issue on the s24 and s24+ Both do not have the anti reflective material So it is all software

They didn't look any different to me. Yeah, I suppose if you put them side by side, you can see a very tiny difference. But if you just use the S24 ultra by itself, you can't tell . I think a lot of people just nit pick about tiny insignificant stuff.

I noticed that also. I've just upgraded to S24 from S9. Washed out colors stroked me, in the moment i opened first game. At beginning i went to brightness and noticed that if i lover it screen kind of gets grey. Then i was playing with various screen setting with minor result. After watching Your video I contacted Samsung support and they told me immediately that it's a result of anti-reflective coating and nothing can be done. As i played with normal and vivid colors there is some change. If you switch them fast back and forward you can notice difference easily on test screen that option represents. Just - it's a minor result. I never thought that 5 year never phone can give me worst screen experience than old one. :(

Everything looking washed out is the order of the day for this phone. You even see it in every picture. Almost gives it a blurry kind of look. I still say thr screen on the S22U was the most dynamic of them all.

Thanks for the update and significant scientific testing. Yes, it's a bug for sure, and I think Samsung has mentioned somewhere that a fix is on the way. Probably OneUI 6.1 early issues. It's not a big deal for me as I'm not too fond of vivid mode, so for me, natural mode. On Twitter, I also explained that the anti-glare will make the display less dramatic, and sharpness may be noticeable to those with 20/15 vision or better. No one has yet invented an anti-glare display that can compound its compromises. My only issue is that now we have a flat display, we are unable to use a tempered glass protector that will not negate the anti-glare, so we are stuck using Samsung anti-glare plastic screen protectors. If £30 a pop isn't enough, the design of having to put an anti-glare protector on an anti-glare display is sublimely ridiculous!

This issue dose not affect HDR content, with both a 23u and 24u side by side, there is no difference.

I HONESTY think there will be a CLASS ACTION LAWSUIT on the S24 ULTRA, I just see it happening because its not just the screen, uts the battery, glitches, and camera.

I've been addressing this issue big time on my channel. Samsung really messed up big time.

I showed side by side my old s22 ultra next to the s24 ultra to a samsung representative at best buy. She said she couldnt tell the color difference because she wears contacts. I laughed pretty hard at her lie and moved on. Im so glad other normal people can tell the difference and are making a noise about it

...then whats the advantage of anti reflective coating on screen when it comes to viewing experience??

I've always had my screen mode on Natural for my Note 10+. Vivid is just way too bright for me. When I did the Smart Switch to the S24 Ultra, I was shocked by how dull the screen was when I finally had content on the phone. Vivid/Natural has no difference on the S24 Ultra. S24 Ultra on vivid, Note 10+ on Natural and the Note is still more vibrant. It's not nitpicking. It's a glaring difference when you come from another TOTL Samsung model. Very disappointing. Keeping the phone anyway since I crqcked my Note's screen. Hope the software update comes soon.

My s22 ultra compared to my s24 ultra is such a difference... The s24 sucks.. S22ultra's screen is more beautiful

I'm getting used to the colors, but coming from a S22U, the difference was pretty big. And although I'm getting used to it, there are some scenarios, most notably in colorful games, where I clearly see how washed out the colors are on S24U. So I really hope they fix this (and hope that I won't hate the vivid mode after getting used to the "natural" colors lol)

The anti reflective screen has nothing to do with the issues now. Samsung already confirmed the dci-p3 values are not at 100%. They will fix it with an update. Maybe like you said it will never pop as much as a glossy screen. I do hope it will be a lot better than it is now.

I'd much rather have barely noticeable 'washed out colours' in exchange for far less screen glare.

Some KZfaqrs say they gonna fix it by update and some say they won't, we have no idea whom to believe in!

What about the diagonal lines that look like jeans material that can be seen at low brightness? I don't think that's a software fix.

So what setting should I put my 24 Ultra in? I just opened it today. Also....best screen protector that DOESN'T disable the fingerprint? It's crazy how many different brands there are and almost all prevent you from using the fingerprint sensor.

My s24 ultra screen looks grainy af. Specially on the grey areas of the screen.

You're the first one I've seen who actually got to the bottom of the washed out look and determined that it's a temporary problem. I'll be getting the S24+ in the next day or two and I'm assuming this same issue applies to that phone as well, minus the effects of an anti-reflective screen? Thanks for the vid.

It's interesting because, if you open Instagram, and then swipe directly back to home screen, the screen actually loses color saturation adds brightness (or removes contrast). The people saying it's just nitpicking don't understand that you can actually see a big difference between screen modes. Comparing it to my S23+ you can really see the difference in the color saturation on vivid mode. My theory is that it's somehow related to the ability for the 24 Ultra to display colors in HDR for Instagram, something that wasn't possible before. Being that it's software, I'm confident they can patch it with the next update.

It doesn't do it justice on camera, but in person, trust me you can tell and it does bother me coming from the note 10 being that i always had it on vivid

its a software issue as pointed out in other videos. a firmware update should fix it

Found that on the s24 ultra, there is an option for advanced settings, which allows a custom setting of vividness, clicking on the and then playing with the brightness actually brought it close to if not exactly the same

sir, thank you for pointing the screen issue coz it's obvious when I compare the S22U and the 24, and to think none of the earlier reviewers have mentioned it! dull screen by Samsung...the irony

my concerin is why your s23 ultra has full bar singal but s24 ultra only 1-2 bars?

hey just letting you know, the camera was focused on your hands and the phone screens were blurry. It was kind of difficult to see the color difference

On s24 base model, this glitch makes everything looks so dull, I think it's a big deal 😢😢😢

So what's the point of vivid and natural when vivid mode is like adding 2% saturation only?? Vivid mode is supposed to look VIVID and NOT NATURALSince Samsung says the color adjustment was intentional, don’t expect the current version of it to change. So if you’re disappointed with the lack of saturation, like we are, it looks like we’ll just have to put up with it unless Samsung changes its mind.

Really appreciate the video here. I pre-ordered my S24 Ultra before checking them out in Best Buy. The screen definitely looked washed out. Glad to know I can tweak the settings a bit before the update comes

All of these comments are from 6 plus months ago when the complaints were rollin in .. So was this issue fixed via softwate update or what?

Any idea when the fix is gonna role out? I noticed this immediately and hate hate hate the dull washed out color look on the 24

**FOLKS**... there is the 'vividness' slider in the settings, this all the way up is fairly 'not far off'. Settings.. Display.. Screen Mode.. Advanced Settings

Everybody is talking about colors, but that is the side problem. The main problem is the noise of the display

In the Vivid mode, there is an advanced setting. The default Vivid setting is set to lowest. Set it to middle instead

Thank you for bringing this to our attention. We are aware that the vivid and natural toggle does not appear to be affecting the display on the new S24 Ultra. We have compared the Note 9 to the S24 Ultra and can confirm that the Note 9 does indeed have a more vivid display. We are hopeful that a software update will be released to correct this issue....very soon!

Saying it won't have the same level of pop as th S23U is not true. Just play an HDR video from KZfaq on the S24U and it looks just as vibrant as the S23U but with brighter highlights. I know as I've tried both side by side. I've found having Eye Comfort Shield turned on makes the display really dim and washed out even more, so make sure you turn this off.

What will the update do then ?

You conveniently forgot to also show the contrast difference on the displays, by going to Wallpaper and style, select color palette, scroll to the second page of colors, select the green and teal color circle and apply. Then see for yourself how bad the contrast is on the S24Ultra compared to the S23Ultra.

Great video. I’m sill looking forward to my S24. The screen stuff folks are talking about is nitpicking in my opinion

Great Video. But don't forget that a 8bit codec on KZfaq doesn't show what you see in real life when the displays can show more than 8 bit, which I am sure they both can.

This is a known issue and usually to do with using smartswitch. Samsung is providing a fix soon. For now, reset all settings in general management and then reset accessibility settings, restart the phone and vivid vs natural should be different. You can tweak the colour palate to get it as vivid as the s22u and s23u.

I think there's a real quality problem with the display in the s24. I noticed today a blue hue when I look at my s24+ screen at any angle.

Well this video definitely solved my concern because I was going crazy wondering the same thing. They never looked any different when you switched the toggle! I also seen the difference from previous in color for vivid options. Thank you and they better release a fix Curious, I noticed with this device's display when scrolling, many times a tap would be register and drives me nuts.

My S24U screen changes when you go from natural to vivid. You can see it changing in the display settings. Look at the colours on the windmill.and see if they change.

I can see color fairly well, but not as well as most other people. Honestly, I really appreciate the sharpness and resolution of this device. I only came to this video because I read comments complaining about the colors. Sorry to everyone who has great vision and had to deal with this downgrade. Can anyone tell me if it has been fixed/patched/updated? Thank you kindly!

No no no, it's all go to do with the new feature of vividness level. So go to settings, display, then screen mode then select vivid then select advanced settings then increase the vividness all the way up. You're welcome!

This is few days I'm using s24 ultra, i switched from note 10 plus, i feel too much eye strain! I think it's related to antireflective cover! Because i heard that PWM is doubled in this phone , so it should be more comfortable for eyes!

Great video, but hey guys there's another important piece of info here just in case of those who did not know if you go to display settings and go to screen mode Vivid click advanced settings and at the bottom there is a bar for the Vivid settings if you slide it all the way to the right you'll get much more deeper better brighter colors

Thank you very much for addressing the issue, it's quite annoying actually. However, reading some comments on the net, looks like Samsung is aware about the issue and they are planning a fix in the next software update.

There is so much ranting all over internet about it bit you explained the root cause and close the whole debate. Thanks

I feel silly. I'm watching this and saying, "I don't see any difference, they both look washed out" but I'm watching it on the s24 ultra..... lol