I'm so glad you answered my comment! Looked at so many water heater fix it sites I couldn't find the one that helped save me from extra weekend charges+ who knows how much $$! I feel I owe this to you. Many thanks.

I work as a site manager for a refuge shelter. I wanted to thank you for this video, because of it all 90 of our residents have hot water tonight.

Omg you just saved my whole family! We are stuck in the house with Covid. I'm a single mom of 4 and I also have my niece and nephew. We are all quarantined in my home. The water heater went out yesterday. The water heater controls the heat in the house as well. We've been freezing for 24 hours. Thank you, thank you sooooooo much for putting this video out.

That last tip about the white button, that saved me thanks! I had tried the cleaning an re-light. Nice tip on that the safety feature makes you wait 10 mins before re-light might work.

You are a lifesaver. I was woken this morning by my spouse as she was departing for work with a comment that she thought the hot water heater wasn’t working because her shower never got hot. Not a great entree to a grueling 13-hour day, after which I wanted nothing more than a hot shower, except that…yeah. So I went up into the attic where the hot water heater is and attempted to relight it, following the instructions, and met with no success. I tried again after waiting for 5 minutes (which is what it says on mine) and still…nothing. Hot, tired, and sweaty, I teetered on surrender but thought I’d make one last-ditch attempt by watching a KZfaq video. Fortunately, I found yours - you explained how it works better than the instructions, and when my first attempt wasn’t successful, I watched a second one of your videos where you explained the reset button on the thermopile, so I tried that and I felt a slight click, so I waited 10 minutes (per your instructions) and followed your relight procedure. I could hear the slight hiss of gas when I pushed the pilot light in and I waited a few seconds and started clicking the igniter. After a half dozen tries I saw the status light flash green - SUCCESS - so I dialed the control to my desired temperature and “Whoosh” - the sweet sound of ignition! I can’t thank you enough for giving me a much-needed hot shower tonight, and my wife will be ecstatic that she doesn’t have to choose between a cold shower or no shower at all. Blessings to you and yours.

White plug needed pushed in on line, this video saved me a call to the plumber! Thanks!

My air filter under the unit was clogged with dust and cat hair. I’m sure your brush cleaning tip saved me a bundle of money. So grateful for your video! We are taking warm showers again thanks to you! God bless you!!!

Thanks for getting right to the point! After 24 hours trying to reignite, your video helped me realize the little thermopile button simply needed to be pressed back in. Thank you!

Wow...thanks for posting this!!! I've been dealing with no hot water and freezing cold showers for like a week. All I needed to do was push the thermal couple switch in. I can't believe it was that easy, and I can't believe I almost paid a plumber to come out and push a single button.

Thank you thank you thank you. I tried several times to re light the pilot without success. When I found your video, I tried the reset but it did not push in. I called a plumber and he started out saying "Oh I can do the $300 fix but you really should get the replacement $1500". When I said I just wanted the igniter fixed he gave me some bull#$%@ that he didnt have the parts, I wouldnt be able to get them, that know one he knew would do it blah blah blah lies lies lies. I came back to your video and did the toilet brush trick. Next time I tried to relight it, BAM, it lit!!!! My twenty something son thinks I am a ROCK STAR because I AM!!!

Just woke up to this... Cleaned out the bottom and reset everything- works perfectly! Thanks so much!

Thanks bud. The thermocouple reset did the trick. No one else says that. Been trying to relight my mother in law's heater for several years. Never could. Just saved her $80.

Thank you the entire day trying to light it and all it needed was the reset switch pushed in!

😊 thank you so much, you just saved this Single Mom a ton of stress on not having hot water and $165! I feel proud, resourceful and independent which you cannot put a price on THAT 🙏 👏 thank you 😊

dude i’ve been battling this exact heater for 2 days and your video literally solved my problem with the brush and filter holes. fired up and stayed on!!!! cheers dude wish i could buy you a beer 🍻.

THIS GUY KNOWS WHAT HE’S TALKING ABOUT!! I Pressed the the thermal button and it clicked, so then I wait 10 minutes and then I pressed in pilot and clicked the pilot button for about 15 seconds and BAM!!!! GOOD TO GO! Your the beast MAN!!!! lol. THANK YOU!! Have great day and life.

Only made it 57 seconds in your video and my water heater is fixed. You just saved us over $500. Thank you so much

Thank you!!!!!!! This worked!! A week plus without hot water and you are a lifesaver!!!!

Just wanted to say thanks. No other video nor the instruction manual made it clear to check the thermocoupler. Was getting super frustrated with it.

Thank you!!! Tried the reset button as another video instructed. Mine didn't budge...so I thought it didn't work or it was just a 'dummy button'. From your troubleshooting video, I learned that that wasn't the case. Whew,😅 I'm glad that I didn't break it. I followed the instruction to re-light the pilot. The pilot wasn't staying lit because I wasn't waiting for the status light to come on. This water heater has been working 7yrs 5months 5days without any trouble, then nothing! Thank you for the smart instructions. I watched, listened, and followed instructions now my water heater is working and I'm thrilled 😀

OMG thank you so much!!!! You saved my whole family!! I couldn't figure out why the pilot light wouldn't stay lit and it was because the little button was not pushed in🙏🏻

I’m the type of person that never listens to videos because it never works for me. But this one!!!👌 worked like a charm!

Thank you so much! Cleaning the bottom filter and pushing in the little pin did the trick for me!

Thanks bro you saved my life/wife lol had cold shower for 2 days and right before I took apart I came across your video and it was the thermocouple reset now my wife loves me again thanks again

I can't believe I didn't think to check airflow... Cleaning the filter-grate thing solved my problem, and the pilot is staying lit now! Thanks a million!

Watched your video and was able to fixe my water heater after the manufacturer had told me I needed to replace the heater. Thank you!

After watching this video, I was able to light my water heater. I pushed in the thermocouple. It clicked and I was able to ignite my water heater. Thank you so much!!!

3 years old video and still a massive help. Thanks again

I couldn't get mine lit... watched every video. Watched yours too & it didn't work. THEN I watched it all the way through. Why no one has mentioned the thermal couple switch in the other videos is beyond me BUT THAT WAS MY PROBLEM. Thank you. You saved me money.

Great instructions - just saved me $200+ by enabling me to troubleshoot my problem with this very finicky water heater.

A minute and 22 seconds into this video and I have my pilot lit again. Thank you sir. Appreciate it

Dang! You’re brilliant. Much appreciated. My unit went off by itself twice in the last month or so. I was able to get it back on the first time. Watched a bunch of videos. But none mentioned the filter. And I think it went off both times because of the filter. I’m grateful. Thank you.

Thank you for the video. I cleaned the bottom and pressed the thermocouple switch and now my pilot light works again!

Great video. Didn’t even know there was a grate at the bottom! Cleaned it, the base and bam…working pilot light. Thank you.!

that thermal couple switch was everything!! youre the man

Thank you so much for this video! I was getting really frustrated with my failed attempts. After cleaning the bottom, it lit right away. So simple, and thanks a million!!!

Yooooo 5 years later and this vid is still helping people! Thank you so much, just had to push that little button in.

TY, you just saved me a $100 visit. I had the 4 light issue and could not get it to re-light. It is up and working now. Man that was a COLD SHOWER this morning.

Your video was awesome, and you saved me a few hundred dollars by letting us know about the small thermocouple switch!!!!!!!!!! Thank you very much.

I needed this video so bad. I couldn’t get the pilot light to stay on and was getting really frustrated. Clicked the little thermocouple switch in and it worked. Thank you so much!

Great video! Helped me get my hot water heater going again after our basement flooded! Saved me a ton of time and hassle, thank you so much!

Thank you so much! Single mother here about to panic, you saved me money and headaches 😅

🎉yay!!! Gently pressing the thermocoupler worked!!! It was our last attempt before calling the plumber. Thank you👏👏👏

Thanks for the help you saved me from buying another water heater. The air filter did the trick

All I had to do was hit the reset button. Saved all kinds of money with one simple step. Thanks!!!!!

TYVM!! Tried over and over following the instructions with no luck. After I tried your tip to clean underneath it worked right away.

It was that thermocouple I pressed it in and it lit back up good to know who knows how many water heaters have been replaced on my property because of that. Great video, I'm gonna be sending this to other techs 👍

You’re a lifesaver!!! Thank you sooooo much for your help! Four thumbs up from me and my husband!!!

U save me some money.It was that little white button pop out and I did pushed in and after that it Worked.Thank you.

Can’t Thank you enough. Hubby tried with No Luck early morning, so he took a Shower in Cold Water, He had to leave for work, told me about the problem and said just press and click. After 40 mins. trying to get it to light by Holding the Control Knob in Pilot position and pressing the igniter Button for 90 seconds repeatedly, I had NO Luck. So, I found your Video and after watching, I learned #1 you have to wait 10 mins. in between trying to start it again due to the gas build up and the sensor. #2 I found my Thermo Couple was popped out, so pressed it in. #3 I took a small brush before trying again and cleaned any Dust around the bottom just as an extra Tip before trying. Magic, it’s up and running like a Gem. Just Called my Husband at work and bragged my ass off. LOL Thanks, Betty W.

Thanks a bunch. When anything breaks down it’s my fault and responsibility to get fixed. You saved me time and $.

Thermocouple switch is where I was missing it, that was the key. Thank you!

You really saved my ass here. My issue was a combination of the air intake not having been cleaned seemingly ever (thanks previous tenants I literally just moved in after) and the thermocoupler button being popped. Cleaned it out, pushed the button, and it finally lit!!! Thank you so much!

I was stressed out over this. Tried this and it lit right up!!!! Before trying to clean the filter underneath...I called manufacturer...they gave me a number to call...they wanted a 100 just to show up at my door...so you saved my ass man!!!🙏🙏🙏🙏🙏🙏🙏💪👏

Watched your video and was able to get my hot water up and going 👍 Thank you

I was trying to light my water heater all day yesterday. It’s defeating not getting it lit. Tried again this morning after watching this and what helped was the little click on the thermal switch. Thank you so much!

Thanks! I had a pilot that wouldn't stay lit. Your tip to press on the thermocouple switch worked. With a light press, I heard a click. Then, the pilot stayed lit and the status light started blinking. Thanks again!

After hours trying to reignite, your video helped me realize the little thermopile button simply needed to be pressed back in. Thank you!

Pushing in the thermocouple button is what did it for me. Thank you so much!

I was able to light my pilot light no problem after many tries , ready to call a pro & this video helped me the second try. Thank You I so need a shower !

He always had a way of explaining things so I could understand them....

Omg if were up to the old man we would be buying a new water heater. I you tube everything to save us money and must videos aren't done with the knowledge you have. THANK YOU!!!!!!

You are amazing, sir. I was close to tearing my hair out, but it just needed to be dusted along the bottom. It lit right up after that. Thank you! 🙏 💜

Video was incredible several small things to check before you call repairman. Never knew a dusty grate would keep the pilot from lighting.

You just got me out of a pickle. It was the thermocouple switch. Thank you!!!

Thank you been without heat for a day, saved so much time.

Same here. Thank you for the info. It fixed us up for now. Hopefully it won’t keep going out.

My thermal switched popped out thank you for the video, i Learned alot

Excellent stuff here! The "filter grate" is the flame arrestor that all water heaters (other than huge commercial ones) have had since 2003. It's easy to compare the under side of this "grate" to a laundry dryer screen that gets blocked with lint and dust over time. I prefer opening the burner compartment and blowing compressed air downward from inside then vacuuming out the base as you correctly advised. It's all about the air :-)

Nice! That fixed it for me. Just had to clean it all up and push the Thermal Coupler in.

Thank you so much! You literally saved me thousands of dollars 💸 some business try to be very manipulative. Thank you

Love straight to the point articulate videos. Thank you sir

5 years later and KZfaq for the win...I never would have known about that little reset button without this video....thanks

I've watched every video you've posted on this model. It was the click that fixed it. I almost gave up completely. I also used all your cleaning tips etc. Big thank you sir!!!

Thank you for doing this video! You got me going again. Now we have hot water!

Was having trouble getting the status light to light up.. Watched a few other videos and none mentioned the thermocouple. Thank you! Wish I would have seen your video first, it would have saved me a lot of time

YESSSSS! Your vid walked my through it in easy to understand steps: Thank you. Peace.

Thank you, you saved me some $$$ I figured it out after I watched your video, took a shower with cold water this morning and my whole day went bad, thankfully I saw your video and got my hot water running.

We're living off my disability and this saved us from trying to figure how we could even call a plumber. Thank you! We have hot water now!

Not sure if this is gonna be a temporary fix but I promise you I watched 10 or 12 videos maybe more on my problem and turns out your video was the only one that mentioned the button on the back of the thermocouple. It also was the only one that talked about the air intake from the bottom in our filter was dirty we just didn’t know it was a filter, lol. The wife is happy as long as she gets a hot shower tonight I had to take a cold one this morning. Thank you very much for this video, more than helpful.

👍👍👍👍👍 YOU FIXED MY WATER HEATER IM IN TEARS OF JOY

Thank you so much for this video! My problem ended up being the thermocouple switch, and I would never have known that if it weren't for you. You just made my day, Thank you!

Got mine started back up after watching this. Cleared out dust around the bottom air filter and pilot lighting process worked

Thank you Thank you Thank you .. Cleaning that fabric type screen at the base of my John Wood solved all my problems . Going forward were going to vacuum around the base of the tank each time i change the furnace filter...Pro active maintenance for the win 😀

Ready to give up. Your video saved the day. Now I know about the reset on the thermocouple! Thank you.

Just tried what you said and it worked, Thanks!!😊

Thank you so much for this video!!! Thermal Couple Switch did the trick! Cannot imagine how much money you just my entire family!!

Thank you!! You just saved me god knows how much money!!

If I can see the lines....your idea works, thank u.

it actually worked! the thermo coupleer switch thanks

Life saver… thanks so much. Just cleaning the filter resolve the issue…

It was the thermocouple switch for mine! Thanks!

Just want to say thanks for the lesson the teaching on how to turn on the water heater boiler.. May you be bless continue to be bless you and your family happy holidays on this Christmas and new year 2023.

This worked for me. Thank you so much for this video.

Man, thank you so much. I tried several times to start the pilot light but nothing happened it kept shutting off it wouldn’t stay lit. I didn’t know about the thermal reset switch that popped out. I pushed it back in, heard the click and tried again. And it worked. Thanks again.

It worked!!! Thank you so much for posting this! You saved us buying parts or a new water heater!

The house has hot water thanks to this video!!! Thank you!

Best video for me! Followed the steps and got it going! Thanks a lot!!!!

God i love youtube. Was prepared to grab all my tools take everything out replace the thermocouple and everything. Glad i clicked on this video. Had to press in that little thermal switch and back to normal

Thank you so much. Your video was very helpful. I didn't know what to do about my water heater. Now I know how to move forward to get this situation fixed. Thank you!!