seeing Ruben go from a meme youtuber to a short form documentary roblox youtuber has been a ride

roblox: powering corporate lawsuits

Hey Ruben, there is something I know about Roblox's management of mods from an anonymous user. He explained that Roblox Mods are extremely underpaid (like $2/hr), high expectations and pressure, and obviously undertrained. As I know, some or a lot of mods are from India and only know not very much English and training. I don't know if it is in a specific country, but I know that the person who explained to people on reddit had proof that he worked there. He remained anonymous, so Roblox won't sue him.

8:25 “Keep in mind, I’m only one guy imagine if there were 40 thousand of me, we could delete 55 million 200 thousand accounts every year. That’s probably more than there are predators on the platform… I hope”

i remember seeing that they had a set quota in one of their videos, just really tells me that we DO owe them an apology. it's not their fault, but the high ranks of roblox

I’ve never felt so bad by just one video, realizing the truth about moderators.

Not rulling out nudity on a game where most of your base is made by minors is insane. Even with age warnings, somethings shouldn't be on Roblox.

I also don't like it when I get falsely report by a creepy old man in Pls Donate who said he would meow for robux. I declined to donate to him because that's nasty. I told him to go away from me & that thing blew up on me. It started calling me the nword & every single slur it could come up with. He had premium & I didn't. I was soon ban for "Discrimination" even though he was discriminating others. Thanks roblox!!

Reporter: "would more mature things like nudity be allowed on roblox" David: "I would'nt rule it out"

I think what Ruben means by the title is that we blame moderators for things we contribute to. As customers we consume products that we pay for/use, ex. Roblox players playing Roblox and buying Robux. When problems arise, as customers we believe its right to 'protest' or speak out against decisions that we don't like but with big corpo's like ROBLOX that just doesn't affect them. The only tool we have to combat ROBLOX and get them to listen to us is by holding back our wallets and not feeding into ROBLOX's careless and evil actions. Edit: After watching the video and understanding where Ruben is coming from. I would like to add onto this comment and say that I appreciate the attention this has gotten, and that yes moderators are overworked with their estimated numbers and the conditions they have to get accustomed to before turnover happens is terrible for the company. About the exact topic of the video, I was off about but I'm still glad many people shared my views and supported this comment. Roblox time and time again has had terrible incidents occur on their platform and do next to nothing. All branches of ROBLOX's staff, Engineering, Design, Marketing, Finance, Trust and Safety, everyone gets a piece of the filthy pie which is their paychecks. I would be disgusted knowing that as an Employee under Roblox I was taking a paycheck from such a horrid company that makes a mockery out of child safety and laughs in the faces of victims of grooming and other abdominal acts. As this has gone on, Roblox users ignore these facts and instead have short attention spans only doing what is entertaining to them and not what's right. Do some users (youtubers) require this flow of content making to sustain their lives? Yes! But that doesn't excuse ignoring the red flags and endorsing a site as disgusting as ROBLOX. What is the solution? Be self-aware, do not let your wants overcome your morals. There needs to be a right and wrong, we've determined that but undermine it as Roblox users. Once you've figured out the problem, do what's best to combat it. Realize we are blinded and need to say no to Roblox and prevent their revenue from growing.

im starting to think that when i grow up i should apply as a roblox moderator 💀

Roblox saying they are kid friendly, is like saying that you’re not racist but you wear a shirt that says otherwise.

Ruben does not desserve to get sued, He desserves to get hired.

Bro I’m sick of Roblox. My sister and I were playing last night and some guy joined and started saying the n word hard r. I don’t know how he bypassed, but he also said he would do some nasty things to my sister

Spot on. Ruben Sim for moderation director at Roblox.

this is the type of storytelling and production we want from your Ruben. This video both production and topic wise is absolutely perfect and (especially because of recent online drama and recent video topics), i'm glad you're working on videos like these again instead, it's a glimmer of hope

Why do we owe them an apology? My 2018 account got deleted with no bans or warnings which had a 4,000+ hours progress in different games, the reason did not even say anything, and it is forever gone now

roblox mods do deserve an apology, it's the reality that it is not their fault but in fact the administrative boards that deals with said moderators.

We were always getting mad the cashiers and waiters of ROBLOX without ever attacking the managers and directors.

It's crazy how Ruben is the ONLY KZfaqR I've seen not get flamed for using AI art, but honestly he is still talented at what he does, and maybe the situation he has with roblox would not allow to be using comission every single video.

To summarize, the video is about the fact that the higher ups in roblox are to blame due to poor management and protection of their consumer base rather than the moderators who are understaffed and overworked. He's not trying to say every moderator is an angel. No, there are definitely bad apples. And to the people saying they lost their accounts due to poor moderation, that definitely sucks but that isn't what Ruben is trying to say. He's saying to hold the executives accountable for leaving their website as an unprotected cesspit rather than blaming moderators who have barely any power in the grand scheme of things.

From a 2010 user and still exists. I had never seen roblox went down hill to the point that it reached the center of the earth. Of course, i witnessed everything. Seen adults being relationships with underage. 18+ items bypassing roblox moderations users attempting 18+ sessions in roblox games. Making unwanted games. It really sickening me to the point i even kept my distance with roblox day after day. I blamed roblox moderation from the start from the lack of moderation but didn't realize the struggle in their company. I dont blame them anymore but makes me question on whats going on with roblox higher ups and what to do with their current situation.

Hope your doing better after your crash its a miracle your still here and still have the strength to bring out bangers

Im glad someone finally said this because it is kinda unfair to be mad at the 1,600 moderators when they have to moderate 70 million daily users and over 5 billion accounts thats 43 thousand to one when only counting the people who play every day.

Seeing 90% of these comments at the time of writing this not even watch the video before making a statement on it is crazy. i really wish people would just maybe i dont know listen to what he has to say? christ people.

Someone I knew had a friend of a friend who was a roblox mod. As I quote Roblox management said "you need to move to California or your lose your job" so they want people in office and that's a way they are losing people.

ruben's content changing from memes to whole ass documentaries on roblox moderation has been amazing

Prepare for gone_fishinq kids to come flooding to your new video ruben

I've been going around recently and reporting the said "pedo" accounts and have gotten over 13 banned so far. And it didnt take me long to realize that the roblox moderation teams numbers simply didnt add up. The amount of accounts, assets, and other things that are created per day are insanely high. For a mere 1,600 people to manage the thousands upon thousands of things per day seemed a little tiring, overworking, and stressing. Im really glad you took the time to show this and bring this into the light of the public. We seriously do owe the moderation team an apology

everyone shut up until we watch the video. obviously ruben didn't switch to team roblox or something

w video as usual i watched it when it came out, just wanted to say I honestly didnt notice the voice was AI. I consider myself to have a really good ear for it but i just didnt notice till i saw the meme in the community tab. Ruben has such an emotionless voice in these videos anyways so I dont think it particularly matters, plus im aware he only did it cause of the accident he was in. im just making an observation that I thought the AI voice was shockingly good.

I genuinely think that one of roblox’s worst mistakes was going public

6:20 💀💀💀💀💀 nah bro straight to jail

Let's appreciate this guy for making an entire video in an emergency room

I really hope this gets fixed soon because I’ve been through so many abusive people on the platform whether it be a normal player or a mod misusing his authority by banning people simply because they don’t like the way they behave on the platform

This is the constructive video that I’ve been looking from you rubin

I Was Actually Smart Enougth to Wait Before Commenting on the Video until After Watching it, And Your Rigth, We Allways Blame the Moderation team but They Are Moderation is Given a Toothpick to Defeat a Giant of a Problem.

i think ai has replaced ruben sim he sounds like a robot😭

Dude your videos are amazing and simplify things in such a way that the average joe can understand. Hopefully your efforts dont go in vain of fixing this major issue with roblox and other platforms.

I always thought they had enough moderators but after learning there’s 1,600 of them makes me very sad

Roblox probably has more lawyers than moderators 🙃

This was a massive problem even before the company went public. If they truly cared about child safety, we wouldn't be talking about it right now.

I LITERALLY just went to the marketplace and looked up the most recent t-shirts. I Kid you not that I saw a t-shirt called Phone in soup, BUT IT WAS FOR SURE NOT PHONE IN SOUP XDDDD

the more i watch these videos, the more i realize “hey, i was exposed to these weird games when i was younger”. while it’s not the moderators fault, there really just needs to be a new way to make sure kids arent lying about their ages, or being exposed to these things. roblox moderation needs more people or needs a better way of moderating games and people.

0:50 It's totally OUTRAGEOUS to know that while Tiktok, which has fewer users per day, has 40,000 moderators, Roblox has 1,600.... RIDICULOUS!!!

Well we shouldn't blame the moderation team, we should blame the corporation (Roblox), for everything bad in the platform, from inappropriate UGCs, inappropriate Clothes, etc. Roblox is blame for everything bad in Roblox.

That guy on 4:58 looks like that one creepy pasta of the person that is in everyone’s dreams, kinda

really humble how he doesnt mention his life threatening motorcycle accident

the fact that Baszucki was asked whether nudity would ever be allowed on the platform, and his response wasn't an immediate resounding NO baffles me.

Bro Roblox, why avoid investors lawsuits when you attract way more lawsuits about moderation

1:11 hiring more roblox mods could potentially increase the stock price of roblox as more investors would be willing to invest in the company as they would see roblox as an ethical company hiring more moderators to remove inap content

Huge video man, brings to light some of the core problems that the roblox playerbase never knew of. It’s not a good look on the moderators for me when I was warned twice now for simply saying “gg” (good game), however now, considering the conditions, I can see how this kind of thing happens Hopefully this reaches more people

blame the company, not the employees

I've always tried my best to report accounts that obviously break Roblox's guidelines (Scamming, genuine harrassment, etc.) The main issue I see is that you don't get any like email or notice that your report has gone through, and is being reviewed (Or the account was successfully struck down) which might largely be part of why people think reporting doesn't work.

"I'm just one guy" In previous videos you said about a whole group where regular players can inform you about those accounts/items/groups (i mean it was turbulent but it worked for a good while) also there was an entire team for compiling 200 accounts for the "Do Roblox Reports Really Work?" video

The documentary is as insane as Blokarges i also recomend to check that guy out he points out some problems of roblox and explains it quite well

"Will there be nudity in Roblox?" CEO: We will do it safely. How is that now news?

5:08 what are those pics 😭😭

The thing is, I could never fathom roblox being shut down however if this continues it might happen, there are plenty of good games the put AAA devs to shame (guts & blackpowder, centuria, dead ahead, ect. ect.) But if roblox shuts down purely due to something on their hands, thousands of games are lost, and may never come back

Interviewer: Will we ever see mature topics like nudity on Roblox? Roblox: We aren't ruling it out WHAT??????

I've said this SO MANY FUCKING TIMES. the reason moderation is garbage is not because of MODERATION but rather how the QUANTITY of items that need to be moderated. Roblox has a hundred million players every single day. Imagine hundreds, thousands of reports per minute. Hundreds of case by case exploiter and game reports that require manual evaluation. It's INSANE. No currently developed A.I could deal with something like this. Even a 99.99% perfect accurate AI will still result in thousands of false bans. My god when will these little roblox kids UNDERSTAND this.

Dude my ass got permabanned for exposing a pedophile it was a 2017 account with a lot of progress and game passes and I’ve been terminated for child endangerment this moderation is cooked 💀

man you had one of the coolest logos for a roblox channel and now its just ai slop.

It’s like Roblox is lying about being safe, it’s a safeguarding thing, let alone a COPPA issue.

This video really helped me understood what the moderators go through in Headquarters. I feel bad

why the fuck are half of the comments talking about "we dont owe them an apology they banned my 2018 roblox account with x amount of money" idk if its a pattern or something but its never 2020 account or 2021 and etc

This video needs to be put on all parents KZfaq suggestions

There are two kinds of moderation in Roblox. Manual moderation and automatic moderation. If you wanna talk manual moderation, it’s bullshit. Plain and simple. The admins that get hired in real life and paid a salary in dollars just do not care about their jobs enough. Right now I can think of one specific situation out of all the other ones out there. This story is not lacking roblox fame, find a veteran player and he will most likely know about it. I’ll be telling you the story like I heard it. This is about a roblox developer named 1dev2, who made what used to be one of the most used free models in Roblox. The ones who have seen it might know it as the “Town of Robloxia”. Right when 1dev2 made the model, it was private, but somehow another guy called JuliusColes grabbed a copy and claimed the model was his and 1dev2 stole it. And what did the roblox staff do? They closed both accounts. Sent both accounts to shit and considered it over with. After that, 1dev2 created another account, 1dev3, and he’s still developing to this day. This guy’s a legitimate roblox relic, I have a lot of admiration for him. JuliusColes, following his full time professional asswipe career, created a youtube channel and he’s still throwing shit at people to this day, hoping to get the attention his parents denied him. To me, this is the best example that roblox staff are not to be trusted. That’s why whenever anyone brings out the topic, I tell them the same thing. Don’t trust them. You need help with anything, you can ask other players that you trust. But if you NEED their help, consider it as a last resource. Now if you wanna talk automatic moderation, it’s almost the same thing, with the difference that you don’t have as many chances of getting screwed over than with manual moderation. But don’t let the fact that it’s a robot or an algorithm fool you, these also experience major fails frequently, the best and most common example being the chat moderation, known as hashtags. I don’t think I have to tell you about that.

I feel bad for the whole moderation team, being worked down to the literal bone without any chances, I always thought they just outright replaced the entire team with AI, I didn't realize they decided to keep few and work them so heavily. Also I know this is completely off topic but I did not expect to see footage from literal years ago, since that footage at 8:27 is from atleast 2-5 years ago back when I used to play that game as a jetpack seller LMAO. I only recognize that scene because I remember freaking out over being stormed by a whole group of people, the fact I still have that exact same save to this day, and that I still even use that same outfit to this day LOL. Jeez that is SUCH a throwback to the past dude I miss when that game was in its prime. Fun fact: the guy named "Leo" in that clip became my friend after that whole debacle and we're still friends who play together to this day! wild how that works, huh?

ruben change the pfp back bro 😭😭😭😭😭😭

I used to and still do rp in TWD rp. I am 15 now. At the time this took place I was around 13. There was a man that would rp, known as Jospeh Seed. He rped a cult in TWD called Eden's Gate, a straight up copy of Far Cry 5. At the time, he was very prominent in the game. The mods knew who he was, most of the playerbase did too. This man was about 18-20, though what he claimed his age was vary often. He would hit on many girls, that were 16-14, often. Eventually the mods of the game banned him, and then banned him again, and again. He was apparently IP banned, and I haven't seen him sense. One of my good friends that is a female could also testify of this. She was 14 at the time. Roblox does not care if its off platform, most of these events took place over Discord. He would still say things in the chat to people. Roblox does not care in the slightest.

6:20 things like these need a LONG time to add If you gonna add this, then you need change a LOT in Roblox This addition is very difficult to do, much harder than people think So even if it will get added, then it will happen only in 5+ years Also a lot of Roblox KZfaqrs will get a problem for this

I pray that your recovery is speedy, don’t ride at night either man

Hows your head feeling after the accident, Ruben? fine i hope

Words that got me banned: “Stairs” “Bruh I’m lagging” “WHERE IS HE” “Dude stop” “A” “E” “STOP” “Why do you have to be like this”

I, too, have witnessed this problem, as I have gotten 2 1 day bans and a one week ban from not doing anything that is really going to genuinely hurt anybody. I actually got one of those bans for say ing "imagine hating furries". I hope that the moderation team gets better and starts making better bans.

oh my god, when they asked about nudity on the platform, they didn't even give a straight answer, they're 100% trying to hurt kids.

Roblox:powering porn on. A childrens website

what is the edgy ai pfp for 😂😭

Either they take the wheel on this or we take the the wheel.

It’s a shame the issues presented in this video are overlooked because ppl are mad over a meme

They replaced him with Ai. ROBLOX FUCKING GOT HIM

Very good vid

I think the reason ruben sounds different is because of a motorcycle incident he got into. There is a good chance hes still recovering

i’m really glad somebody spoke up about this. i’ve been trying to find some topic like this and im glad i stumbled upon this video. i didn’t somebody could speak about it so eloquently as you did

ruben died and roblox replaced him with an AI that glazes David

I knew Roblox had a small real moderation team, but didnt expect it to be 1,600

His voice is ai generated, how is no one noticing this?

We really do owe them an apology. It’s not their fault, it’s the higher-ups

The fact roblox sued him and hes still helping them is amazing

now that turkey has blacklisted them,surely they will take action

2:29 I feel like its partially parents that are at fault. In the modern times, its a commonalty to see children with unsupervised time on their electronics to replace the tediousness being a parent brings. I typically see this kind of behavior at dinning areas, or in public. Parents really need to hold themselves accountable.

Once upon a time, there were two developers there main focuse was creating a physics engine for kids. After a couple of years, they realized the more people there was on their platform the more money they can make. Same thing happened with vrchat used to be small once it got big they became the next corporate company.

If anybody needs to be a mod, it's ruben. 💀

You are right about one thing, this is reality. Many people don’t understand how much stress moderation truly is. If you want the basic rundown of the situation of any for, of moderation. You are one, among maybe a few or maybe hundreds of moderators at best. You can’t possibly counter every single predator, act of erp, or inappropriate activity every single time no matter how big the moderator team is.

I respect the hell out of Ruben for uploading this while still in the hospital. Get well soon!

I can’t imagine the amount of vile and terrible things you’d have to see as a Roblox moderator, that cant be good for anyone’s mental health

bro did NOT just make a AI pfp and get rid of his old one that looked so cool BRING IT BACK

A Roblox ban report usually contains: User Information: Username, User ID, and sometimes the user's profile link. Ban Reason: Detailed explanation for the ban, such as inappropriate behavior, cheating, or exploiting. Evidence: Screenshots, chat logs, or other proof of the infraction. Ban Duration: Whether it’s a temporary suspension or a permanent ban. Action Taken: Any steps taken by Roblox, such as the date of the ban and any appeals process information.

Hear me out... Replace the mod team with clones of Spy TF2.