I feel like Wendy's was experiencing the 90's much more vividly than we did

I feel prepared to work at Wendy’s

When I drive through the hood, I make sure to blast this so everyone knows a real G is riding through

I hate myself for enjoying watching this. On the bright side, I’m now ready to serve drinks at Wendy’s🥤

This is Vanilla Ice's sister, Vanilla Coke

“Call poison control if you’re bit by a spider, But first check that it’s covered by your health care provider!”

Fun fact: the founder of Wendy's, Dave Thomas was hired by KFC (before Wendy's) and saved KFC from failure. He then used the money he made to crowd source investments in Columbus, Ohio to start his burger chain. He then created his own chain that rivaled KFC. He was also an orphan and made huge contributions to orphaned children, via the Dave Thomas foundation. He truly was a great guy.

"Fill the cup with ice halfway." The exact reason I always ask for no ice.

I'm voluntarily watching this what has my life deteriorated into

I am now a Wendy's certified cold drinks preparer.

Lmao…. The “Oooooo yeah yeah yeah” while showing a real smiling customer made me laugh out loud here

I watch this every morning before I leave the house just because of the “you know you can do it” at the end of the song. It gives me a feeling of going out and conquering the day

I haven't seen a smiling Wendy's employee since 1994.

I was a manager for Wendy's in the early 2000's and we were still using this video....

"water is a courtesy to our guests" *Proceeds to fill it up from the bathroom sink*

Make fun of this video all you want, but I remembered every single step of the process after only one viewing.

You guys gotta understand that in this era, EVERY company was rapping at you. Whenever anyone asked "But how do we make the KIDS understand?" this was the solution 100% of the time.

Back when hip hop was still about real shit

I now can't get this out of my head

I wonder if this woman knows how iconic this video is. Like does she ever just randomly think about this video?? Does she know that theres a whole crowd online that stans her?? Like this is honest to god a bop. The overdramatic “ooooohhhh” and that beat is just….its truly a masterpiece. I hope wherever she is, that this lady is thriving and I hope she knows the internet appreciates her service. Thanks for making us all certified drink pourers 😂

Family: "So how's your singing career going?"

Disembodied voice: "Don't forget to smile when you serve cold drinks." Woman: *nervous smile that says, "help me, I'm being held here against my will..."*

I have such vivid memories of this video when I worked at Wendy’s and met my husband 27 years ago. I would purposely scoop the cup in the ice and get yelled at by him. Lolololol!

Dave Thomas was truly and amazing man. He did so much to help people. What a legend!

We need a "where are they now?" Series for all these training videos.

This is great, but it's no 'Hot Drinks'.

WHEN SHE STARTED SINGING I PISSED MYSELF LAUGHING 😂😂😂

1:03 "dont forget to smile when you serve cold drinks" The girls face: 🕳👄🕳

1:09 Mariah Carey is *QUAKING*

This was actually better than it needed to be.

“water is a courtesy to our guest” but god damn it if you give them anything more than a fucking small you’re fired

When you’re happy you listen to the music, when you’re sad you understand the lyrics

Imagine sitting in a small, dark, musty room in the back of a Wendy’s. You’re doing your work training on a television because you’ve just been hired. The training coordinator says, “Alright, time for the next video.” They click the television remote and this video pops up with some static. It’s the most awkward and embarrassing 2 minutes of your entire life. You want to go home.

When you hit rock bottom of life-crushing depression, you start watching old 80s training videos.

I wish Wendy's would bring back their old hamburgers from the 90's. That was the best tasting burger around.

"Ok, here's what I say - You fill the cup half full of ice then charge the customer double price !"

“But the ice is different, listen carefully” Me: oh shit!

I like to imagine that she’s the one running their Twitter account now.

Cold drinks is fine. But Hot drinks got more soul

Also teach her how to make a good frosty!

I wanted to hate on this video... .but no. This is dope..... WORD!!!

Rapping the directions to try and make them sound cool is one thing, but the unneeded "oOooOOOoooHHHHH" adlib really sent me. so pointless. so beautiful.

I used to work in a food/drink outlet - It's a well known scam that if a customer asks for a large drink, you half fill the cup with ice, so effectually they are only getting a medium one.

When I was a kid, we were friends with Dave Thomas (Wendy’s founder). He was an awesome man… and I bet he approved this. From what I remember, he stepped away from having an active role in Wendy’s for a bit, but wasn’t happy with how things were going so he came back in the 90s. He took me to Wendy’s one day and I remember him talking about how the quality of the food is what matters to him. He really did care. He also told me that he wanted me to be in a Wendy’s kid’s commercial, but I think my mom vetoed that lol.

That was so encouraging at the end when she said ‘ I know you can do it.’

I didn't realize filling cups with liquid was so complicated it needed an instructional video.

I don’t care what you say; this is a gem. I’m watching it for the 4th time now. The 2nd time this week Lmao.

I play this video every morning as a part of my routine to get pumped for work.

I'm going to open up my own Wendy's franchise just to make my employees go through all these videos. They obviously worked at one time....THEY CAN WORK AGAIN!!!!!

I want to hear from this woman today.

Hot Drinks guy put so much more into his song and it shows.

Paula Abdul can't live up to this.

I love how this woman probably regretted doing this song for a couple decades, but all of a sudden finds herself a cultural icon. Redemption.

She forgot to mention to give the customer that juicy slice... Now i just don't know what to do with myself.

This woman has more soul than I could ever hope for.

My life is complete now. That was amazing.

"I know you can do it." She has so much confidence in me. I'm not sure I can do it. But... if she thinks I can... I'll try my best!

Thanks, I just put "Certified Cold Drink Operator at Wendy's" on my resume.

Spittin' straight fire

I have memorised everything after seeing this once. Clever video.

If the McFlurry machine had a song like this it would never be broken.

With that much ice you'll be drinking water with a hint of soda within minutes

This is by far the coolest video I've ever seen

I work at Wendy’s so, I’m watching these videos and current training vids to teach me what to and not to.

Then: Now: "Here's your empty cup - drink machine is in the lobby"

Genius.

"Excuse me, miss, I'd like a fresh shake." "You know how long that's gonna take ?"

That soda lady got the flow.

As someone who works at a Wendy's, I can verify this is 100% accurate

I'd love to see a "behind the music" and "where are they now" documentary on this.

I love it. Hot Drinks and Grill Skills were 90's, but DANG. This is GOLD.

Tragically 80's !! Just like me! Thanks for posting!!

"Yeah, Mom I'm really excited for this gig though. Like, I really think this is going to jumpstart my acting career."

I worked at Wendy's in 94, and they didn't have any videos like this for cleaning out the greese trap or taking out the trash. Not fair, man...

I'm forwarding this to my regional manager and demanding answers as to why we don't have this level of training for our staff.

There's actually 8 different cup sized to remember now. Small, medium, large, senior, junior, another one, and 2 more for lemonade and frostychino

It's my day off from work and I've spent the past half an hour or so watching training videos form the 1990s...

Whoever wrote this song deserves a Grammy.

The Education Connection girl has nothing on this LEGEND!

love it, how clever of them to make the video, long live the 90s memory

*DONT FORGET TO SMILE WHEN YOU SERVE COLD DRINKS*

the drinks need to be ice cold to cool off this fire mixtape

It's incredibly accurate how their definition of "half full of ice" is like 85% full.

Love this so much ^_^

Back when rappers spit knowledge to their fans about really putting in that work.

"Here's your drink! I'll see you later!" customer: 🤨

I've had "hot drinks" stuck in my head since yesterday. Still too catchy.

*So many sick bars in this.* Seriously, fire 😅🔥 “now hand that drink to the coordinator, tell them that you’ll see them later”

NWA: New Wendy's Associates

Me: Coke, no ice please. Wendy's Employee: Panics... "Ugh. We weren't trained for THAT." *head explodes*

I just realized she isn’t singing she’s just telling us the instructions and making it rhyme to make it sound like she’s singing

I used to play this single in my cassette player all the time

Customer: sweet tea light ice. And a biggie coke no ice. Employee (I was not trained for this!!!!!!)

when is she dropping her mixtape?

I learned a lot about filling with ice today.

the greatest female rapper of all time.

"now it's time to make cold tea but the ice is different. Listen carefully" you have my full attention.

Straight up now tell me do you really wanna pour me a soft drink (oh oh oh)

I just had a septoplasty and sinus surgery and here I am watching freaking Wendy’s training videos even though I have never worked at a Wendy’s.

I don't know which is better, this or "Hot Drinks"