What happens to the stuff you return to stores?

Рет қаралды 1,473,192

5 жыл бұрын

Typically about 8% of items purchased at a store will be returned; for ecommerce sites, that can be as much as 25% to 40%. And all the stuff that stores cannot easily resell will wind up in the secondary market, where one company's trash can become other people's treasure. Rita Braver visits liquidators who process and resell goods that are just as good as new, or even newer.
Subscribe to the "CBS Sunday Morning" Channel HERE: bit.ly/20gXwJT
Get more of "CBS Sunday Morning" HERE: cbsn.ws/1PlMmAz
Follow "CBS Sunday Morning" on Instagram HERE: bit.ly/23XunIh
Like "CBS Sunday Morning" on Facebook HERE: on. 1UUe0pY
Follow "CBS Sunday Morning" on Twitter HERE: bit.ly/1RquoQb
Follow "CBS Sunday Morning" on Google+ HERE: bit.ly/1O3jk4x
Get the latest news and best in original reporting from CBS News delivered to your inbox. Subscribe to newsletters HERE: cbsn.ws/1RqHw7T
Get your news on the go! Download CBS News mobile apps HERE: cbsn.ws/1Xb1WC8
Get new episodes of shows you love across devices the next day, stream local news live, and watch full seasons of CBS fan favorites anytime, anywhere with CBS All Access. Try it free! bit.ly/1OQA29B
---
"CBS Sunday Morning" features stories on the arts, music, nature, entertainment, sports, history, science, Americana and highlights unique human accomplishments and achievements. Check local listings for CBS Sunday Morning broadcast times.

Пікірлер: 1 000

@KandyPrince 5 жыл бұрын

So disgusting how wasteful everyone is. Those who work in retail know how much gets destroyed and straight to the landfill also. 💯

@xxmike112xx 5 жыл бұрын

They’re returning it... how is that wasteful? It gets resold in other markets.

@gissneric 5 жыл бұрын

In my country, returning stuff is never heard of. If you didn't like what you bought you just give it to someone else or deal with it.

@JanitaShowaars 5 жыл бұрын

Kandy Prince don’t act like you aren’t somehow contributing to global trash.... smh

@heatherframpton9693 5 жыл бұрын

That's so unfortunate that perfectly good items are thrown away. 😐

@veronicam2942 5 жыл бұрын

What about food in grocery stores and restaurants? I’ve worked in restaurants before, and witnessed it. Absolutely sickening

@annicks7385 4 жыл бұрын

Trader Joe’s donates returned food that can be salvaged to local churches and organizations. Reduce waste

@mistervacation23 4 жыл бұрын

You mean bottulisum posioning.

@obscurelyvague 4 жыл бұрын

"An'nick Samuel" A friend told me that she knew of a small restaurant who's owner decided to give excess food to the homeless. One homeless guy got a stomach ache and sued the restaurant. The restaurant owner learned a lesson about doing good for the homeless and poverty stricken. it is not a good idea.

@mariajones9102 4 жыл бұрын

@@mistervacation23 The food is inspected and frozen. Fruits , vegetables, dry Staples and baked goods are given away before the expiration date.

@anateal5601 4 жыл бұрын

Maria Jones Costco trashes any food item opened or not.

@Eidelmania 4 жыл бұрын

Was wondering? Do they get a tax write off for what they donate?

@mnannette3550 4 жыл бұрын

Watch the dumpster diver channels. You’ll be surprised at what they find. Some stores destroy the goods with paint or cutting it up so it can’t be used or donated. Really sad. Needy folks could use it.

@reneepaiz9574 4 жыл бұрын

So sad And beyond IGNORANT!!

@jeffreyariel2001 4 жыл бұрын

some stores do actually do that because company policy requires the items to actually be damaged before thrown away. Stores are also overpacked with so much items and most are old ones that have never sold in YEARS and they’re talking up space! It’s really sad and wasteful, if anything we should hold more companies accountable.

@ES-qt7jv 4 жыл бұрын

That's sad and it's being done in this stupid country. Other countries are very resourceful with unused products. USA likes to throw stuff away when it can be used. Same goes for food. Perfect food. They don't want to find themselves getting sued if someone gets sick from eating perfect food. European countries would be fined if food is thrown away. USA needs to learn

@christhompson9486 4 жыл бұрын

@@ES-qt7jv It's easier to toss it because it becomes a tax write off and damage freight is turned in to the insurance.

@christopherbonanno1120 5 жыл бұрын

So if prices can be cut so low for products like this just goes to show people over pay for everything

@Natalia-hf3et 5 жыл бұрын

Exactly.

@bryancastillo8335 5 жыл бұрын

they're just trying to liquidate the products with low prices, most of the time they're making at or less than what it costed to make the product

@billlombard9911 5 жыл бұрын

Most stuff is made in China for pennies on the dollar , all of it is profit if they make even 5 dollars on a item, how much does it cost to make a iPad ? Nothing

@MrHatranpro 5 жыл бұрын

People abuse return policy. so, retailers raise the price to balance. Not mentioning shop lifting.

@iMadrid11 5 жыл бұрын

Bill Lombard You’re wrong about the iPad. R&D is not cheap. Software doesn’t write itself and the cost of hardware components used to build a product is just a tiny fraction of the cost of a product.

@matthewj5555 5 жыл бұрын

Give it to the shelters, the homeless, or even the schools! C'mon now

@ph4ntomsoldier 5 жыл бұрын

THIS

@DFWKICKS 5 жыл бұрын

Cavalier James yo this hit not gonna happen

@mjrotondi5086 5 жыл бұрын

The powers that be do not WANT the impoverished n homeless to ever prevail. They love keeping people down. Even u n me.

@joefran619 5 жыл бұрын

Got that right, rumor has it NAFTA was put in place to destroy the middle class. It is the middle class that are more likely to Rebel the Government.

@DezaRay24 5 жыл бұрын

There's no money in that so that's why they landfill it. Absolutely disgusting how greedy humans can be.

@jennywu73 5 жыл бұрын

It's scary to see so much useless crap. Especially those kitchen gadgets and stuffed toys. How many do you really need?

@joewoodchuck3824 5 жыл бұрын

Kitchen gadgets are s pet peeve of mine. The trend has been to market items that do only a few things, and often enough, just one. For example, a hot dog cooker? Really?

@krepler 5 жыл бұрын

@@DuffyGabi damn i didnt know one of Minnesota's counties are at war. 😓 im guessing Hennepin.

@HobbyOrganist 4 жыл бұрын

@@joewoodchuck3824 How about a STUPID chocolate fondue fountain? kzfaq.info/get/bejne/e7qKe7an39axhmQ.html

@alexsandrarokas7117 4 жыл бұрын

people are piggish

@anthonyc4138 4 жыл бұрын

@anglekan lol nope

@joewoodchuck3824 5 жыл бұрын

This the first time I ever heard about this. I thought retailers just put returns back on the shelf, or in a designated area with clearance sale items, open box, plastic package ripped, etc.

@lilolme69 5 жыл бұрын

Have you ever heard of ebay or Amazon? Did you think that stuff just falls from the sky? How about the stores like Dirt Cheap or Ollie's? I have a retirement business built on this same concept and make a ton of profit each year.

@jage5256 5 жыл бұрын

Not always. most donate. The ones that don't end up here. If they write it off they can't donate. They should donate they get a better deal homeless get stuff they need and landfills remain empty

@lorijsp8813 5 жыл бұрын

Sparkle Shine you don’t have to be snide about it.

@lilolme69 5 жыл бұрын

@@lorijsp8813 No, it was a choice :)

@lilolme69 5 жыл бұрын

@@jage5256 Don't be fooled. Just because it is written off does not mean it went to the landfill. What I sell is written off for the landfill. It's a HUGE business doing it this way.

@ophthodoc 5 жыл бұрын

The landfill footage makes me sick to my stomach. So sad.

@PositiveZ7 4 жыл бұрын

No kidding. All the metals and plastics when they do eventually breakdown end up in underground water sources. Yuk.

@thriftyshopper5815 4 жыл бұрын

does it make you sick to your stomach when you see a dumpster diver in any dumpster? the next time you see that, you should try talking to them.

@Dina52328 4 жыл бұрын

I agree. Landfill footage made me feel totally disgusted! The USA land of plenty but also land of waste. How about all the food thrown in the garbage by restaurants, super markets, etc . . . I read that all the leftover food in restaurants, cafes, resorts, hotels, etc . . . , in Las Vevas Is hauled away to the pig farms on a daily basis. There is famine in places throughout the earth and people dying from starvation but here food is thrown away or given to the pigs. It does not make any sense. SMH.

@Scrappicat 5 ай бұрын

This is why my husband and don't buy anything unless it's absolutely necessary. Minimalism is looking better and better these days. I would rather spend that money on experiences.

@rhondatraywick7307 5 жыл бұрын

We ALL have too much stuff!

@FaithandNova 5 жыл бұрын

I agree

@cable30 5 жыл бұрын

It just a surprise that years ago we was not in the mind set of too much compared to now. the whole minimalist and marie kondo phase or trend has caused so many to donate to place that thrift stores have become overwhelmed with so much that they turn away stuff sometimes i saw on a video once. some traffic dont shop as much for wants as they used to cause know they got alot or enough. seen so much videos on how the over abundance caused so many to get storage places for space to keep all they thought they wanted or needed, those place make bank cause we store so much we not try get rid of for any reason. or move to bigger house to store all we have and some we really dont need now. we bug we broke , but do u try save by not buying what not need and try sell any not need now?

@Natalia-hf3et 5 жыл бұрын

I agree

@HyperGirl81 5 жыл бұрын

If you want another place to donate to why not your local library? Things that are accepted are books, dvds, cds and even games! Plus all of it will get sold in their book sale to support them.

@daisyjernigan2565 5 жыл бұрын

How do you know how much I have

@Bigricky06 5 жыл бұрын

That's why i never buy nothing full price in america.

@alexchavez3244 5 жыл бұрын

Bigricky06 you mean the United States America is a continent not a country.

@nisreen1982 5 жыл бұрын

Bigricky06 other than food (which is the thing that I spend a lot on as I don’t want me or my family to get sick eating crap), I try to buy everything 75% off or more. U less it’s really a necessary item, then I pay more.

@Bigricky06 5 жыл бұрын

@giovanni pilu no.....that's being smart.

@Bigricky06 5 жыл бұрын

@@alexchavez3244 I'm glad you got the point.

@Bigricky06 5 жыл бұрын

@@nisreen1982 totally agree.

@cfoster6804 5 жыл бұрын

It ends up at TJ Maxx, Home Goods, Marshall's, and Ross.

@tekkenfan01 4 жыл бұрын

Big Lots

@blackcommunion3820 4 жыл бұрын

Hahaha

@claraht.6999 4 жыл бұрын

A to Z outlet

@nonamebae 4 жыл бұрын

& I'll be right there waiting for it lmao

@Hashdollars 4 жыл бұрын

Customer returns is not how Ross Marshall’s etc fill their stores at all. That’s not even close to being correct, they deal In closeout, liquidations and wholesale lots. Customer returns go to much smaller resellers than Ross or Marshall’s both of which are publicly traded companies and Marshall’s is currently exploding as a stock. You don’t know what you’re talking about at all lol leave a comment and over a hundred people liked it. Christ

@DD_MENEN 4 жыл бұрын

I live in South Africa and the part where goods are being thrown in landfills really saddens me... what a world we live in, some have nothing and others have sooo much its too much even for a whole country to consume

@thriftyshopper5815 4 жыл бұрын

and dumpster divers trying to keep products out of the landfills get harassed by store employees and police.

@stacynewton34 4 жыл бұрын

I feel like it shouldn't matter, it's in the trash so whats it to them

@tammyileene4060 4 жыл бұрын

I agree. And the reason why is a woman who as child and her other siblings had to do that in order to survive. She flds the polygamy family she was born into. So whatever religion or lack of, there are those that rely on those dumpsters for survival, when they could be stealing it from inside the store. Something to think about.

@marrodriguez6173 4 жыл бұрын

True ,,even when you pick stuff up on the street people harassed them ,, soooo sad

@Qrayon 4 жыл бұрын

Around 1991 a dumpster diver said that Whole Food Market in Austin would spray poison into its dumpster to keep people from taking and eating food it had discarded.

@marrodriguez6173 4 жыл бұрын

Qrayon 😢

@carolhankins5896 5 жыл бұрын

Why can't they donate the stuff to shelters, church's and thrift stores like Goodwill instead of dump sites?

@roush3836 5 жыл бұрын

Because we want our money back

@littlepeky 5 жыл бұрын

Those places are at full capacity too. We simply overbuy

@maxsalinas1533 5 жыл бұрын

Because they re sell it very expensive

@patricksanders858 5 жыл бұрын

Because "they" would rather donate money (taxes) to such places in order that the charities buy the product instead of being given the same product for free.

@maplenerd22 5 жыл бұрын

Because it's easier for them just to dump it. Donating items means the retailers would have to sort and find items that can be reused. This takes money and resources.

@the.magic.catbus9459 5 жыл бұрын

A lot of homeless folks can use all those pads, tampons, and diapers

@wal-martbrandcloroxbleach4751 5 жыл бұрын

Too bad. Then they're gonna get used to it and are gonna be dependent on pure handouts

@southwestAZ 5 жыл бұрын

Yes and goodwill in az trashes them at the last place they come a warehouse retail operations center .

@welcometofpv6283 5 жыл бұрын

Kelsey Van Ert they can also get a job and pay for it like everyone else

@samsmokey5506 5 жыл бұрын

And condoms

@seldomseen410 5 жыл бұрын

How about we start making the homeless work simple jobs for the handouts rather than just giving them everything? There has to be some system in place for the incentives or they'll never break the cycle. Come on.

@ruthiemay4799 5 жыл бұрын

Why not donate to thrift stores instead of landfill??? Ridiculous!!!

@jossykerflossy915 5 жыл бұрын

They do and Goodwill sells it for basically what Target and other places had it for sale for.

@DezaRay24 5 жыл бұрын

@@jossykerflossy915 Actually Goodwill & the Salvation Army pay for new items from places like Target. They buy huge truckloads at deep discounts, but obviously then try and turn a profit. Another reason all the clearance stickers are removed or covered so you can't see they do charge close to clearance prices. But they also do have a lot of sale days in which those items go even lower.

@lillyfreeman5126 5 жыл бұрын

@@jossykerflossy915 goodwill is B.S they make good money from donations that people give and they do not give back to the community as they should. I saw an article on Goodwill and those people are billionaires

@nigeltapp7370 5 жыл бұрын

I use to work at a thrift store years ago and I can say the one I had work for had 4 dumpsters and everyday a truck come to pick up haul a lot stuff that people donated and some of them was still good to sale but like the boss say trash it so we do but somethings I had taking home and no one didnt no

@phenomenalwoman1014 5 жыл бұрын

Ruthie May they said they donate to thrift stores but even that gets over crowded

@classicredwine 5 жыл бұрын

This isn’t always the case. I worked for a major clothing retailer and when people return clothes we reattach the tags and hang it right back on the rack on the sales floor. Always wash your clothes before you wear them!

@melodramatic7904 5 жыл бұрын

I worked in retail and we did the same. I can also tell when I buy something that is a returned item. And yes, ALWAYS wash your clothes before wearing them for the first time. Peoppe are nasty. 🤢

@MVpillow 5 жыл бұрын

I work for macys we do the same just put the tag back on n put it on the sales floor u can tell the clothes r worn

@cfoster6804 5 жыл бұрын

I always wash first!

@VibhorWase 4 жыл бұрын

1) How do we retain that softness and "new clothes smell and feel" if we wash them right away? Curious really. 2) How can you tell if it's worn/returned?

@janedoe805 4 жыл бұрын

Re Winford I worked in Bloomingdale’s back in the 80s and you’re absolutely right! So many disgusting women will buy an expensive cocktail dress or even a gown. With the precision of a neurosurgeon they remove the tags. They will wear the dress to their affair/party, re-attach the tags as carefully as they removed them... Return their worn dress the following day along with their receipt. There are no two ways about it, this is stealing, thievery! These dresses are not for “rent” there are boutiques all over major cities if you want to “rent a dress”! The majority of women who do this, don’t even bother to use “Garment Shields”! Then there are the truly disgusting women who return the dress smelling of vomit or sporting a “Lewinsky” Stain on it! I never let them get away with it! I always inspected the dress and called management. I also told the customer exactly what they did and how disgusting I thought they were! Finally I came up with the idea of taking photographs of them. Because, this was never a one time thing with any of these thriving women.

@opadennis 5 жыл бұрын

My dad said he witnessed this happening to military equipment during WWII. They were literally dumping the equipment into the oceans on their way home from the war.

@waterboxer87 5 жыл бұрын

I am not surprised at the volume of goods that eventually wind up in landfills. People are constantly bombarded by ads to buy unnecessary stuff. Ads are impossible to escape. Before pushing the buy button, wait a few minutes for the freshly planted urge to buy subsides. Better to have cash in the bank than more stuff.

@carlosbam3783 5 жыл бұрын

Finley Currie i agree these are the people that there garage has become a storage unit

@CalvinHodgson 5 жыл бұрын

@@carlosbam3783 some people go beyond that and get a storage shed or unit! Now they are paying for the privelage to house more junk.

@jage5256 5 жыл бұрын

That's true. U don't need 14 pairs of jeans. We have way too much. I turn off ads the minute they come on. With the combo of the noise music and bright items your brain says yeah I need that. U weren't thinking about it five minutes ago!

@cn-yg6vf 5 жыл бұрын

Americans like hoarding, but stuff you don't need, and even tent space yo put the stuff, then eventually throw it away. I have sold stuff I got from goodwill.

@bakalurx 5 жыл бұрын

Greed people. You know it. Cannot sale then throw it away. How about you give to your friends or family who needs as present and add friends there??

@Alan.Endicott 5 жыл бұрын

4:28 Four billion tons of unused goods? Are there no foreign markets that will take it. Give it away is better than throw it away, right?

@louiscaruso4167 5 жыл бұрын

I agree, give it away...you have no no idea the amount of food that is thrown out daily by restaurants and hotels on a daily basis, for various reasons, it shocked me.

@DecipherDiz 5 жыл бұрын

Dumbest idea ever. That will drop the price of goods and hurt the economy. Think of all the millions of diamonds locked up, same concept.

@Marys_Life_64 5 жыл бұрын

Many other countries are passing laws or trying to to keep it out. Nobody wants it, because most is of poor quality. That includes stuff people pay a lot of money for in the trendy stores. Give it away is the same issue. Most charities can't handle the millions of things people are trying to get rid of. Whether it's a store or from individuals. Most major thrift stores can't sell 80% of what gets donated. People who make blanket comments like this don't do their homework. There are also laws and lots of red tape for everything.

@Marys_Life_64 5 жыл бұрын

@@louiscaruso4167 So they're supposed to give expired food? Used food? Imagine a restaurant donates leftovers & someone has an allergic reaction, gets sick from it being expired, not stored properly once it gets to its destination? The company will most likely be sued, maybe go bankrupt, & people will be out of a job. The legalities and red tape involved isn't worth it.

@NicholasLittlejohn 5 жыл бұрын

Crapitalism disagrees, more profitable to throw away life saving valuables.

@midnightmilkman1 4 жыл бұрын

2019 going into 2020..RECYCLE People RECYCLE..whats wrong with these people..create new jobs.....one mans junk is another mans treasure

@BrownyBird 5 жыл бұрын

"I don't even have a boyfriend right now, but for $199 ...." 😂

@samsmokey5506 5 жыл бұрын

I won't charge you anything baby

@bakalurx 5 жыл бұрын

Just buy it.

@LisaMarieParadee 5 жыл бұрын

I was actually thinking about that one Friends episode with all the wedding dresses.

@HobbyOrganist 4 жыл бұрын

Crazier is some idiot spending over $2,000 for a f'king dress used ONCE!

@miketheyunggod2534 4 жыл бұрын

Me Rodriguez she's a keeper.

@erichausersr.8618 5 жыл бұрын

how about how much food is thrown away everyday here in America... you'd be amazed just how much food chain super markets throw away... and we pay for it.

@mytube6538 5 жыл бұрын

Eric Hauser Sr. Our taxes don’t pay for supermarket food

@grandinosour 5 жыл бұрын

It is against the law for a supermarket to give away disposed food...sanitary reasons

@mytube6538 5 жыл бұрын

cannabased oh really? Is that why a zucchini at the farmers market is $3? I have NEVER heard of that that sounds like some made up bs and makes no sense especially sense grocery stores throw out 15 billion dollars a year worth of food so one apple should be more like $90. Food actually gets priced based on the season because of there is more supply things get cheaper with all fruits. Frozen food and boxed food is sold based on what it is. Umm... duh

@rebeltorrents 5 жыл бұрын

I’ve lived in Burlington County my whole life. I’ll never think the same again when I pass that huge landfill.

@gramma9826 4 жыл бұрын

It is ending up on Amazon sold as brand new

@kassiapencek6185 5 жыл бұрын

There should be fines for poor recycling items

@jameshoberg1609 5 жыл бұрын

CBS Sunday Morning does an awesome job of giving people that care about even the most random stuff something good to look at. Thank you. You keep putting it out and I will keep liking and watching.

@KamisKisses 4 жыл бұрын

So many people in the world who do not have basic necessities personal hygiene products and such should be donated. This is awful.

@nookiethephithack405 4 жыл бұрын

I’m so saddened cause I’m also at fault for having too much junk..watching these videos makes me look at my life and how I’m living and what I can I to make just a dent in changing the world for better..great video

@aikanae1 5 жыл бұрын

Stores like Home Depot, Walmart, Target toss new unsold, undamaged goods in trash compactors due to agreements with manufacturers not to price items below a specific amount or donate them. Both result in "brand dilution" if customers see it sold too cheaply. It's incredibly wasteful. Companies need newer and more sales to stay in business. A vicious cycle.

@lilolme69 5 жыл бұрын

These people on youtube do not understand business so there is no sense in trying to explain this to people here. If we donate or sell things for cheaper, that would be crazy for a company to do.

@BensbergFilms 5 жыл бұрын

This is just the tip of the iceberg, I'm a dumpster diving channel you should see what people throw away it's crazy, I save it from landfills:)

@joshn2342323 5 жыл бұрын

Gonna watch your vids now :D

@carolhankins5896 5 жыл бұрын

I'll have to check out your channel. I've always been about reusing and recycling. One man's garbage is another man's treasure

@felipeagonzalez8373 4 жыл бұрын

Sir if u b kind enough to sell me some stuff for resell here is my # 9557448912 so u can text me I live in Laredo Texas

@iJSabelle007 5 жыл бұрын

Wow. I buy most of my clothes from thrift stores like Goodwill and Salvation army. I see NWT items for a whole lot lesser amount than retail stores. What a waste!

@snapper2766 4 жыл бұрын

Goodwill and Salvation Army are profit making entities but only their inventories are donated to them free of cost... research it.

@dan-5678 4 жыл бұрын

I personally like to go to a wholesale place near me that sells damaged returns overstock's and aspire things, and they give me such good deals there, I recently got an AC unit that was supposed to be almost two hundred bucks for 80, which saved my sanity cuz my personal one wasn't working in my apartment, I regularly get food there for great deal, housewares toothpaste even occasionally toys movies, I really wish more places like that existed because why not go and get something that might be named Brand $5 somewhere else, but they're selling it for a Buck just because the box is got a dent in it

@theresapetekiewicz1788 4 жыл бұрын

If corporations are so rich they can just throw away perfectly good stuff that's been returned and put it in a landfill just because it's cheaper for them to get rid of it shows we are overpaying for our products. They should charge less to their customers and then resell the return stuff at a discount.

@conejo5103 4 жыл бұрын

Theresa Petekiewicz Or just give it to the people in need not Dump it. It’s a shame.

@sjastram 4 жыл бұрын

Or customerscould quit being jerks and buying and returning so much stuff- which raises the cost for all of us.

@ScalaHarvin 4 жыл бұрын

The company & people that built "Tiny Home" for family to live & be back together as one & to also travel in, it was very gracious of you; I thank you for showing love & giving back to society; for this, your sales will increase...

@UrSammich 4 жыл бұрын

I can tell you from working in retail and still working in retail that not everything that gets returned get resold. From past experiences, I've had to toss out new and functional items, shoes, clothes, purses, everything name brand in trash compactors. Most of what can't be sold generally does go to the discount stores. Things that considered "damaged" generally ends up being thrown away. Rare cases do unsold merchandise gets sold, but it has happened. In the past store I worked out if it was a product we weren't selling, meaning it had no price tag or anything, I would try and save it and put it off to the side for anyone in the back. I've saved a few items, some of which are "broken" when they are still usable. Generally if I can I try to save stuff cosmetics throws out which is usually makeup gift bags, but that's not always the case. It is sad that they get tossed, but its the fact that most retail would rather throw away the problem then try and find a solution. It's also why you see an increase in dumpster divers who try and salvage, clean and re-sell anything they find.

@brianburton6281 5 жыл бұрын

ASD show in Vegas. We call it the junk show. Been here for 30 years ,twice a year

@SpecRB 4 жыл бұрын

Amazing how much we waste in food and random stuff

@KR-nv3ru 5 жыл бұрын

Check out the mountains of plastic used in packaging. 😓

@lieselgutierrez7439 4 жыл бұрын

It’s so true the big chains rather just dump it than donate. My husband works for Home Depot and they throw everything away!!!! I just faint!! But, they say if they donate it, people come back with it, say they don’t have a receipt and get store credit. So, that’s why they toss it! It’s a shame either way and really they need to figure a better solution.

@peierple 5 жыл бұрын

Wal-Mart just resales the items with out making sure the product is in working condition or if it's the same product thay should be in the box! I both several stuff that were returned items yet paid full price as if it's new never been open. So i stoped buying my electronics at Wal-Mart!

@jimaglenn 4 жыл бұрын

You can return anything to Wallmart for any reason..

@tenossos 4 жыл бұрын

I'd like to see a store with lower prices but no returns allowed. For those who are careful about what they buy.

@LindasLearningLab 5 жыл бұрын

Not completely true. I don't know if it's an actual Walmart policy, but the one closest to my house puts returns straight back on the shelf regardless if they are opened and broken. The last thing I returned there was back on the shelf, still broken, before I had finished shopping. Someone taped the box closed like it was new and functional despite it being returned for not working.

@michaelb.8953 5 жыл бұрын

I've heard of the big box stores like Lowes even doing that with appliance items like washing machines that leaked upon initial purchase and then returned just to be placed back on the showroom floor by the end of the day. I guess they just hope that some dope will come along and will innocently purchase it and then not want to go through the hassle of returning it and will just put up with whatever the problem may be. I'm thinking it's a numbers game for the big box stores that if they keep presenting us with a broken product that eventually they'll strike gold and find some dope to take it off their hands permanently and the big box store then gets to keep the money.

@bantiechick2966 5 жыл бұрын

I've seen that at my Walmart too.

@justmemother2 5 жыл бұрын

Kohls does it too

@SINNER5150 4 жыл бұрын

I've seen things sent to cut rate stores. These stores receive things like;dented can goods,slightly crushed boxed items, scratched furniture and appliances. They mostly are still good,and will do if you can't afford a "brand new" item!

@troyedwards8863 5 жыл бұрын

Yet Homeless Shelters still struggle to get what they need for their clients!

@troyedwards8863 5 жыл бұрын

@moestavernprankcall Their still people and yes, clients!

@pinthetailproductions4859 5 жыл бұрын

I don't think homeless shelters are dying for this junk. They need money, not my little pony Christmas stickers.

@sunrae7680 5 жыл бұрын

@Tessie There are women and children in the homeless centers who came in with the clothes on there back. If the stuff is there send it to them.

@hategreed1 5 жыл бұрын

The clothes you return to Nordstrom get resold at full price. And the returns are deducted from the selling employee's paycheck. Special Occasion wear all gets used and returned. Employees work hard, and then lose their mostly commission pay. Racket! Ought to be illegal.

@lilolme69 5 жыл бұрын

Who is holding a gun to these employee's heads and making them work? We need the names of these gun holders so they can arrested.

@lorijsp8813 5 жыл бұрын

Sparkle Shine you don’t live up to your moniker at all. It should be Snarkle Snide.

@hategreed1 5 жыл бұрын

@giovanni, most of the people I worked with at Nordstroms three years ago were there because they couldn't find work in their expensively educated, highly skilled professions. And apparently none of the customers had good paying jobs either, or they wouldn't have used the clothes and returned them.

@gregclatk8950 5 жыл бұрын

Give it to the needy.stop taking it to the dump.im sure there's people who would have use for it.its sad we waste so much.

@shellyrae777 5 жыл бұрын

you wouldn’t believe how nice the area around that landfill is in NJ, right in the middle of farms and near big houses, from a distance the landfill looks like a mountain, until you see it’s made of trash, it’s truly disturbing.

@beverlythompson7169 5 жыл бұрын

Sad they should mark everything for a dollar let people buy

@hydrolito 4 жыл бұрын

Dollar Tree sells some older books, videos, CDs, etc. for a dollar each.

@anunnakimenagerie 5 жыл бұрын

The major networks should do more stories like this, rather than push that stupid political propaganda nonsense

@obscurelyvague 4 жыл бұрын

"Amunnaki Menagerie" This is political propaganda nonsense too.

@SweetStuffOnMonarchLane 4 жыл бұрын

That's why CBS is the best. REAL news and just the facts.

@socalgal714 5 жыл бұрын

I worked in "rehandle" for Hanes (2004-2008). It gets sorted, if a current style then repackaged & resold. If obsolete or damaged it either gets tossed or sold at the company store @ $5 per kitchen sized trash bag.

@cfoster6804 5 жыл бұрын

Moral of the story? Wash your "new" clothes before wearing

@jogordon1530 4 жыл бұрын

I do dumpster diving and believe me, a lot and I mean a LOT of it goes right into the dumpster ! I have pulled out many, upon many items that I have donated to charity that are brand new items that they simply pitch because they don’t have the staff to resell the items.

@crawnyxx 5 жыл бұрын

In this video you see the results of greed and waste!

@j.wberger3479 5 жыл бұрын

20% return rate for e commerce, sounds like it’s better to go to a store and look at product before you buy.

@Mngalahad 4 жыл бұрын

Theres the cost of you going there, buying it and returning home. And your time. And the shop isnt as close as the internet. The problem is the treatment of defective products. I guess the solution would be to make the sellers pay for returned products which were sent defective and the company will manage its disposal.

@hydrolito 4 жыл бұрын

Sometimes clothes took great in an advertisement but then when you see them close up you see they are made cheap with very thin material and defective stitching

@The90sGamingGuy 4 жыл бұрын

I've seen some Ebay sellers selling products at a deep discount but i had no idea so many goods get returned and then repurposed or resold at mom and pop places, very cool.

@gilbertflores2744 4 жыл бұрын

Sad we need to stop waste. There’s so many people who need the help. Instead of putting in the trash donate it. 😊🙏🏻❤️🇺🇸

@komerwest5872 5 жыл бұрын

Over producing of junk items

@blessedtrinity9664 4 жыл бұрын

I've seen refrigerator food left out for who knows how long put back on the shelf

@bru1015 4 жыл бұрын

There’s a lot that’s thrown away. I live in phoenix, my son used to dumpster dive. I was always amazed what he would find. A lot of the merchandise was spray painted or rips put in to deter dumpster divers. He only went to maybe 4 stores on a continuing bases. Walmart, Kmart, Walgreens and Costco. To me it’s a crime these store would toss out as much as they would. When i thought about stores across the country all doing this, id think no wonder other countries have such ill feeling for us. Once i contacted one of major networks because i felt this should be exposed, but they never got back with me. Then i realized these are the stores that pay big bucks to advertise on their shows. Yes it’s a we are such a throw away society. ☹️

@sitwithus842 5 жыл бұрын

Not at QVC, They was it up and resell it as new at a premium price with deodorant stains and all!

@gemini0808 4 жыл бұрын

Really?? Eww.

@misscustomer3345 4 жыл бұрын

Exactly, I work at qvc now and tons of returns are processed and not inspected at all. Watch out for bed bugs!

@robertcamacho7822 4 жыл бұрын

I wish I could WORK there.. I just NEED any kind of work..

@kathyfann 5 жыл бұрын

It's to bad they can't donate things that work or still have a use and are needed for the ones who really need it. So so sad.

@kathyfann 4 жыл бұрын

Lesbian Amazon Sister it’s because they need sales on new things or they could donate to Salvation Army

@davidllewis4075 5 жыл бұрын

Years ago I had to convince a crying 4 year old the store clerk was going to fix the broken toy we'd bought and make sure some other child could use it. the clerk was very re-assuring. We both knew it was fit only for the trash, and the child was happy with the replacement.

@txJoJo55 4 жыл бұрын

It's PATHETIC that they would rather dump it then give it to the homeless or churches or people in need OMG just pitiful

@chipbuttytime3396 4 жыл бұрын

It will cost hundreds of millions to distribute it to the homeless and churches. that is if they want it. There are too many reactionary comments like yours that don't consider the practically and logistics of 'giving stuff away'

@logixindie 5 жыл бұрын

About to return an item, it was my fault to pick the wrong thing. Just wondering what gonna happen with that little innocent item.

@hepthegreat4005 4 жыл бұрын

Sometimes it is sold to wholesalers who sell it to smaller businesses who typically sell it on ebay or fleamarkets etc.

@paulbroderick8438 5 жыл бұрын

The high return of online sales junk. The minimalist approach could save people a lot of frustration and money.

@melanieclark7949 5 жыл бұрын

The high return of online purchases is because goods don't match the description. Wrong color, wrong size, bad quality... It is better to buy anything at a store where you can hold it in your hands, try clothes on, see how it really looks...

@noldaker 4 жыл бұрын

Great story...Thanks for producing it.

@michaelrief4424 4 жыл бұрын

Anyone who buys from one of these resale outfits takes even a bigger chance than the original buyer. There’s multiple reasons for something being returned and if it was defective in the first place you now own a defective item at a great price. Good for you.

@dawnstonerock884 4 жыл бұрын

Michael Rief 🤣🤣👍🏻

@SweetStuffOnMonarchLane 4 жыл бұрын

So you make sure you buy it from some place you can return it if it is defective. Otherwise, you have no recourse and it ends up in the dump anyway.

@michaelrief4424 4 жыл бұрын

A good example was a Reading Light that my friend recommended on the Big “A” . But there was a separate offer for an “opened box sale” that would save me $40 so I bit. When I opened the box the Light was bent and damaged. I however was able to repair it myself but time is money and now I wish I had paid the full price vs spent hours fixing a damaged item.

@tracyalbino-daggett4032 5 жыл бұрын

I bought my wedding dress for $100 in a similar store. Loved it

@RJMH 5 жыл бұрын

did you have a boyfriend? Lol

@tracyalbino-daggett4032 5 жыл бұрын

@@RJMH , of course.. I was engaged. Lol

@cfoster6804 5 жыл бұрын

@@RJMH 🤣🤣

@cfoster6804 5 жыл бұрын

@@tracyalbino-daggett4032 You did not state that you were engaged in your original comment and given what some of the women in the video did...Well you could've been one of them.

@janetyoung6097 5 жыл бұрын

On the list of buying overruns and returned and new package merchandise you cn inclued big Lots.

@Ibhenriksen 4 жыл бұрын

Some of it goes to TJmax, Marshals and Home Goods.

@dianneys4887 4 жыл бұрын

Overstock sends damaged returns out as new, and then files claims with the shippers for damaging items when customers start a return. It happened to me yesterday. I told them it was a damaged and dirty return, not a new item damaged by the shipper. They said they automatically file a claim against UPS or postal service. That's messed up.

@cloudstrifeification 4 жыл бұрын

I agree with a lot of the comments below as we simply need to stop buying so much stuff. We should only buy what we need and that is sickening at how much stuff gets thrown away. Its' no wonder there are dumpster diving videos on youtube and trash at the curb in front of a lot of houses. What are we going to do waste and trash ourselves out of existence? I would say that at some point that we will start mining landfills for old plastic and scrap metal.

@actionsspeaklouderthanword537 4 жыл бұрын

I hardly return I usually gift it to someone else!

@Anthony-nx5yu 5 жыл бұрын

Love shopping at these stores! Ollie’s & Big Lots! Love em!!

@marrodriguez6173 4 жыл бұрын

Camden New Jersey is so in need of everything,,,,, why not take it there 😭😭😭😭

@jgwood10 4 жыл бұрын

This is why dumpster diving is a real job!

@BurtBowers 5 жыл бұрын

I take lots of stuff back to the stores doesnt work broken or what ever else.

@missrita1826 5 жыл бұрын

What a shame. Either sell cheap or give away. People go without things and a lot of things are wasted, thrown out. What a shame.

@zunaidkajee4540 5 жыл бұрын

The amount of good stuff that is being thrown away and called garbage can easily kick start a small country, like Swaziland, for example. You should see the innovative things made by less fortunate folks from Africa, from scrap like wire.

@nthgcangetmedown4573 5 жыл бұрын

It's the same as working ar McDonald's, Wendy's or any other food chain restaurant. The amount of food they waste every single night is just sad knowing people are starving out there

@truthb2u2 4 жыл бұрын

The comments are very telling. Not one of us... I mean one of us is exempt from this Global epidemic. It's amazing to me how everyone just wants to point a finger away from themselves. I'm guilty and we all are no matter what freaking country you live in.

@tammyileene4060 4 жыл бұрын

We just approved by the city counsel to allow a Dollar Tree store. Population is a out 3,000 souls. I spoke with one in nearby city and he said it took this city 4 years to finally approve. If we had a thrift shop people could have more because they could afford 2 plates instead of one. Or each child could have their own supple cup.

@kassrripples3659 4 жыл бұрын

Very interesting. Thanks so much for sharing. The scene at the tip at Burlington is astounding. Pity the fabric couldn’t be redirected to be made into rugs or something.

@build7wealth 5 жыл бұрын

And yet, you have to meet the requirements in order to get in to the tradeshow in Las Vegas.

@mytexasdays1526 4 жыл бұрын

We are so wasteful. Too much goods in a landfill because of greed. Stop manufacturing so much, please?

@tash0608 5 жыл бұрын

Unbelievable why they filling land with useful items there's so many ppl who's need them clothes and much more.

@LMDinNC 4 жыл бұрын

One of the things I think about is the poor unfortunate souls working in the factories manufacturing all this unwanted, unneeded merchandise.

@chekoz77 4 жыл бұрын

We do the same with houses and commercial buildings. Banks would rather let them sit and rot away before they donate or sell at a discount.

@PrincestonTheFrenchBulldog 5 жыл бұрын

And some people get in trouble dumpster diving crap

@dtom1145 4 жыл бұрын

Find a way to help people get back on their own two feet. Not just a handout, but a hand up.

@MLJenkins 5 жыл бұрын

I see a lot of stuff sold on Facebook marketplace now. I assumed stores were offloading things they can’t sell by the pallet load at auctions. I can’t figure out where all that new stuff on marketplace comes from these days.

@brigettetucker6599 5 жыл бұрын

And the amounts that go in the garbage.

@PureVikingPowers 4 жыл бұрын

*And some people can't even afford diapers*

@jamesburton1050 5 жыл бұрын

Saw those Jos A Bank shirts! I want!!

@cidneyoliver4706 5 жыл бұрын

Right!!

@matthewj5555 5 жыл бұрын

James Burton I already got them.

@jamesburton1050 5 жыл бұрын

@@matthewj5555 😂😂 oh well! I'll try next time!

@satinwhip 4 жыл бұрын

I worked for a record company. They collected all the returned product and held employee sales several times a year. Records and tapes and then later compact discs for $1 each. I have the largest compact disc collection that any of my friends has ever seen. All packed up in storage. I switched to mp3 over ten years ago.

@SkullkraneEntertainment 5 жыл бұрын

Are you able to purchase overstock from Inmar? I saw some items in the bins I would totally purchase right now!

@mwdca7810 5 жыл бұрын

Yep...a friend sells tens of millions of $$ worth annually to secondary markets. Purchases @ 2-5% of market value and makes a great living!!

@lilolme69 5 жыл бұрын

Yep, me too.

@BradThePitts 5 жыл бұрын

4:35 Where's Wall-E?

@bakalurx 5 жыл бұрын

Thank you to all geniuse that give people money and feed their family.

@brianbrewster6532 4 жыл бұрын

Amazing. I learned a great deal watching this news piece. Wish you quoted Amazon and had statistics on how much of their stuff gets returned. I know I returned two pairs of shoes to them this past year. Wondery what became of these used shoes. Granted, they were like new, and I'd like to think they cleaned and resold. But - gulp - did these end up in a landfill somewhere in NJ?