MIT Professor Nelson Repenning explains "the capability trap" and how investment in capability results in improved performance over time.
This video is an excerpt from MIT xPRO's online course, "Understanding Organizational Strategy and Capabilities" course, which is part of MIT xPRO's online certificate program, "Leadership Principles for Engineers, Scientists, and Researchers." To learn more about the program or enroll, visit: xpro.mit.edu/programs/program...