Hello! We would love to assist you in this matter. Please call us at 407-682-4111 and ask to speak to Thad. We look forward to speaking with you.

Glad you enjoyed the video. Thanks for the suggestion. To answer your question, it depends on what kind of Medicaid you have as to what is covered. Typically, when you have both Medicare and Medicaid, Medicare is the primary payer, and covers 80%, while Medicaid is the secondary payer picking up the remaining 20%. Your doctor or provider should have both insurances on file for billing purposes. Also note, if you have QMB Medicaid, the provider cannot "balance bill" you for the portion not covered by Medicare. Hope this helps!

In Florida, you have to apply through the Department of Family and Children (DCF) through their website. Since QMB is a Medicare Savings Program, it works in conjunction with Medicare, meaning once you are qualified for QMB, when you go to the doctor or hospital you give them your Medicare card AND your Medicaid card for coverage. You can also get dual-eligible Medicare plans that cover both programs and give you extra benefits. A Medicare benefits specialist in your area can help you with getting into the dual eligible programs.

For Florida Medicaid, call DCF at 850-300-4323 to request a new card. You can also print temporary cards from your online account.

We are sorry that you are experiencing this. This informational video is specific to the state of Florida. Please call DCF at 800-300-4323 for more assistance.

Took many calls to DCF but 1/2 of the problem has been resolved. I say 1/2 because the pharmacy part is fixed but doctors office visits, co-pays, coinsurance, and extra charges have not. Do believe from what I've read it is illegal for them to do this.

@@jacktorrance2620 Is it possible you are on SLMB, QI1, or one of the other Medicare Savings Programs? Those programs aren't as robust as the QMB program, so they include the Low Income Subsidy (LIS) / Extra Help benefit which reduces the prescription cost, but those benefits wouldn't include other things like covering your coinsurance and deductibles. You would find this information on your most recent Notice of Case Action. Depending on where in Florida you are, you might be able to go into a local office and speak with someone. You can find that information here: www.myflfamilies.com/service-programs/access/map.shtml. If you are on the correct benefits and you are not receiving what you are entitled to, you could also file a complaint. Here's information on how to do that. ahca.myflorida.com/Medicaid/complaints/

@@_TrustAGED Definitely on QMB.