What is the difference between Contacts and Subscribers in Salesforce Marketing Cloud
Рет қаралды 9,495
Күн бұрынCameron Robert from Datarati explains the difference between Contacts and Subscribers in Salesforce Marketing Cloud.
What you'll learn:
» The difference between a Contact and Subscriber in Salesforce Marketing Cloud
» How Contacts and Subscribers are related to each other
» When to use SubscriberKey, SubscriberID, ContactKey and ContactID
» How to address Subscribers in your Data Extensions and tracking reports
Introduction: (0:00)
What is a Contact in Salesforce Marketing Cloud: (0:12)
What is a Subscriber in Salesforce Marketing Cloud: (0:37)
How to Reference Contacts and Subscribers: (1:22)
The All Subscribers List: (3:47)
All Contacts in Contact Builder: (4:40)
Why Contacts are Important: (6:22)
Summary: (7:51)
Further reading:
• Contact Definition: help.salesforce.com/articleVi...
• Subscribers: help.salesforce.com/articleVi...
• Subscriber Key in Marketing Cloud: help.salesforce.com/articleVi...
• _Subscribers Data View: help.salesforce.com/articleVi...
Want more information?
Contact us: www.datarati.com.au/contact-us/
Email us: hello@datarati.com.au
#salesforce #marketingcloud #tutorial #datarati
@PratimaShri 3 жыл бұрын
Thank you! This was great and I am a complete beginner in SFMC.
@lakshmireddyyandapalle8949 2 жыл бұрын
Great explanation
@nanchoromero7817 3 жыл бұрын
awesome! really really apreciated your effort to help people using this tool. I can't wait to see your tutorial about deleting contacts, thanks again.
@ImplementationGuru 3 жыл бұрын
My pleasure @Nancho Romero! I'll link the video on Contact Deletion here when it's uploaded.
@ImplementationGuru 3 жыл бұрын
Hey @Nancho, we've just released our Contact Deletion video here: kzfaq.info/get/bejne/asCqrNqDtdzOcqM.html
@nanchoromero7817 3 жыл бұрын
@@ImplementationGuru wonderful! It will help me a lot, thank you very much!
@bhriscannan2080 3 жыл бұрын
Great clip mate, thanks for this. I am really going HAM to skill up in SFMC. Going for the Admin cert next month and looking to get MC consultant cert not long after!
@ImplementationGuru 3 жыл бұрын
All the best @Bhris! Let us know if there are any other topics we can cover to help your study!
@bhriscannan2080 3 жыл бұрын
@@ImplementationGuru I passed :) On to the MC consultant one next Thanks again :)
@katiadepalma9735 3 жыл бұрын
Hello there! I'm adding a new record into an existing DE for some test (email address is my primary key and is sendable), but I can't find this record into my "AllContact" section. Probably because is not used into an email? Then I sent an email to myself, despite the platform was saying "email sent" I haven't receive any email, and this email is still not in "AllContact" section... not sure what I'm missing...thanks for any help!
@nikitapatil2595 Жыл бұрын
If we have 2BUs in one account then does we count all the Contacts from both BUs or only from production BU ?
@kiskumar3510 2 жыл бұрын
I am trying add subscribers to all subscribers with import type as add only. But I am getting as duplicate eventhough it is not present in all sub list?
@BoxingTubeBLR 3 жыл бұрын
is subscriber id and contact id the same?? ... just like subscriber key and contact key?
@anuragkale9443 2 жыл бұрын
Yes
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