Voice over Internet Protocol is a modern telephony technology that allows people to send and receive calls via the internet instead of the usual telephone landlines. It carries several benefits, including cheaper international calls, easier remote work, and streamlined call center operations.
In this video we look at what VoIP is, how it works, some of its most popular features, the benefits and some of the drawbacks.
VoIP's core features include:
► Click-to-call
► Auto dialing
► Call queueing
► Call recording
► Call forwarding
► And much more!
Keep watching to learn more about VoIP and cloud phones, or visit our site at cloudtalk.io for more information.
Timestamps
00:00 VoIP benefits overview
00:21 Introduction to VoIP
01:01 What are cloud/soft phones?
01:41 Popular VoIP features
02:48 The benefits of VoIP
03:28 Drawbacks of VoIP
#voip #voipforbusiness #phoneline #cloudtalk #callcenter
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Photo credits:
Photo by Surface on Unsplash
Photo by Brooke Cagle on Unsplash
Photo by Elizeu Dias on Unsplash