Bruh how did I end up here? Not sure how I got here, but I'm glad this random video popped up. The owner seems 100% honest. That is so refreshing to see today. I subscribed to a mattress channel on a random Thursday night, and now I'm watching mattress videos. Like WTF? but I like it.

It seems like the owner guy was honest about the materials used.

My first beauty rest lasted 18 years, very comfortable. I’m on my 3rd one, #2 had all that memory foam and they took it back as a warranty claim I hated it. I requested a mattress with no memory foam and i love it. on year 5. Very happy

Appreciate your frank and honest comments giving credit where credit is due. Seems like a very unbiased video. Good job!

Best video for people who shop mattresses. You get an idea what you are paying for.

Best video for people who shop mattresses.

We bought one a year ago. Exchanged it 3 times hoping for the right fit. We wasted $5k . However, you give us hope! We'll check into having our Mattress rebuilt so we can retain those triple wound springs. Wish you were about 800 miles closer. Thank you!

I needed this. We are being aggressively sold by every mattress store on these beautyrest blacks. They are so overpriced compared to their other lines.

Tried one of these in the store. It was one of the most comfortable I've layed on. Out of my price range though.

Wonderful video. I really hate shopping for a mattress because alot of these sales people try to BS me into what i DON'T WANT & NEED! So I have to study well before making a major purchase. And its so true most of these companies cheat the public. Years ago there was no such thing as buying a bed without a box spring, in fact the box springs were made of steel not like today cheap wood. And growing up in the late 1960s & 70s my parents never had to replace beds in our household. That may have occurred like after 10 years or more. So today unfortunately i must make very wise purchases

I have just gotten one step closer to being the smartest man on Earth,Thanks for the video

I almost pulled the trigger on a Beautyrest black top of the line model. Thank you for saving me! I went with a Saatva instead.

I just went to the mattress firm store and tested every single mattress in the store and the beauty rest pressure smart 2.0 hybrid was by far the most comfortable bed in the store on the floor

Very informative video I almost bought K class today but now swayed away in favor of Chattam. I thought thicker the mattress with more material the longer last it would be but you proved a point with lesser foam material and more coils like the traditional mattress that I prefer from old school, thank you

a random recommendation but I ended up watching the whole thing, very informative and educational. the owner seems like an honest man.

Thank you Guys for doing this video, and getting the word out. We purchased a Beautyrest Black C class Mattress with the foam top layers for $3000.00 in July of 2022. In less than 6 months we were experiencing very noticeable sagging. We found that the warranty only covers sagging of at least 1-1/2”. We are already more than half way there. This mattress is suppose to last 7-10 years. We are so uncomfortable sleeping on this bed that we are going to go back to the mattress we had used prior to buying the Beautyrest. Now we are stuck with a very expensive mattress that we can not even sleep on. We are so disappointed and upset that we intend to tell everyone about the low quality and bad service we have received from both Beautyrest and Macy’s. STAY AWAY FROM MACY'S ! Any advice to resolve this issue would be Helpful.

I can’t believe I am watching this! I need a new mattress, but I may just get a new topper. Enjoyed seeing the guts of a $5000 bed put together WRONG…

Cannot tell you how informative this video is. I purchased a mattress just over a year ago through matress firm. It was supposed to be a firm, but ended up being like a marshmellow and it is the worst mattress I've had the misforturn of sleeping on. After a month it sank in the middle leaving me to flail in order to get out of bed. The Black by Beautyrest was recommended, but after your tear down it looks like I'd be having the same issues trying to get out. Such a beautify with the coils in the Beauty Rest, but there is just too much foam on the top. Why not just have the coils do the job? I'm looking for a mattress that is firm but not rock hard. I absolutely want the coils. I'm old, I have arthritis, a bad back and knees. I recently slept on a Beautyrest Recharge - Trevor matress. It was wonderful, but I see it's discontinued. What mattress would you recommend for my broken old body?

I'm buying my next bed from you no doubt about that. Spencer is a man of honor so he deserves my business. Now, I really would like to see is Spencer directing a Duxiana bed and hear his thoughts.

I was a consultant to a major mattress manufacturer based in Southern Calif. for 5 years. They sold their beds to employees at cost. I had a friend ask me if I could get him a bed, so I said I'll check. He told me the bed he wanted and it retailed for $1200.00. This was back in the early 80's. I was really shocked when my employee price for that mattress was $180.00. The mattress industry has ridiculous markups. That 5000 dollar bed in this video probably cost them 600 to make. That's just a guess, but I'm probably not far off, might even be less. The hearing aid industry is just as bad, or worse. In my marketing class in college we were assigned to pick an item and research it and give a presentation about it in class. A kid gets up and talks about hearing aids and how a pair of hearing aids sells for $500.00 and the cost is $25.00. The professor stopped him right away and said, that can't be right, where did you get that information. The kid says, it's my mothers business, she sells hearing aids. The look on the professors face and the faces of the class were the same, total shock and it was audible. My first thought was, that's kind of disgusting to have that kind of markup on a item that people with a hearing problem can't live without. I'm sure my professor had the same feeling. So much so that it took him a few minutes to soak that all in before he was able to read out the name of the next student. This took place in 1971. If you disregard the shock of that markup you can sort of justify it by the fact that hearing aids weren't selling to mass markets. So if you had a retail building and sold just hearing aids, you needed a healthy markup to stay in business.

I have this mattress and have for about 4 months I’ve never had a better sleep

Hello everyone, these videos are great, anyone pursuing a new mattress, please try Stearns and Foster. I purchased my first King size Stearns and Foster in 2001, never an issue, nothing but comfortable sleeping and rest. I purchased my second sterns and Foster, different size in 2008. Absolutely the most comfortable for me, I could ever expect.

Went through 3 king beds in 2 years...finally got a tempurpedic. Lasted still 7 years later.

This is why you should always keep your ideas to yourself, write them down, draft them. Never blurt out a creative idea like he did @ 12:00.

In any major city, you can likely find a mattress manufacturer. They will almost always build you a better mattress for a much lower price.

That's why we got afirm mattress then added a nice top to the mattress.

Great explanation by the boss thanks. I bought an ebay mattress 5 years ago and it's been pretty good. Cost was around 200 usd for a queen. Has foam layers etc.. Top layer has a permanent depression from my body about 1/2 inch deep but still ok for me.

I had one of these. It began to sag in about 8 months.One of the things they told me that it had a better warranty so less sagging allowed. They were right and warrantied it without a problem. But the next one lasted just over a year. Same problem. For that price I was not going to just live with it. The store did warranty again but only gave me in store credit. I bought my 1st memory foam but a different brand. The store sold many brands. But I had to use up the rest of the store credit to buy pillows and sheets etc. In one way it sucked buying overpriced extras but in another way I was able to use the beds for almost 2 years without paying for it ( sort of ). Memory foam was great no problems lasted till I sold it because I was moving to another state. Bought another memory foam and am still happy. At least the store took care of me with the credit instead of nothing or too bad. I know we should not have to feel a person got lucky, but it seems like greed has made manufacturers that way now.

I purchased a Beautyrest back in 2019 that was just below the Black series. It lasted less than 18 months before it completely sagged and springs could be felt. Then the utter BS of the Beautyrest warranty came into play. Because I got the mattress on sale, the Beautyreast warranty didn't replace with a comparable mattress, but one of similar price to the discounted price. The replacement is utter garbage. Basically while shopping for a new mattress I have the mantra of NO Simmons, Serta, Beautyrest or Tuft & Needle.

That adhesive did not bond the layers very well, it peeled away with little or no effort. Almost as if it was applied and had time to dry before the next layer of foam or micro coils was added. No surprise that things shifted so badly.

Oh god, now I'm scared. Literally just purchased the C-Class Medium Firm/Lux Firm mattress... then I find this video :D I didn't see the K-Class model at our retailer, only the C-Class. And this mattress appears to be the Plush version. I'm a back sleeper, so I was leaning into a firm mattress. My wife preferred not to go with a firm as she sleeps on her side, so we went the middle version which is supposed to be rated for both back and side sleepers; named Luxury Firm at the retailer we have here in Canada, or Medium Pillow Top when looking at the US website. The margins can't be that thin as we got a $4k+ mattress for more less than half the price during Boxing Day promotions. Time will tell I guess, and hopefully the construction is better than the one in the video. Thanks for these types of reviews, it's pretty cool to see the guts of what we sleep on these days.

3:58 I'm just wondering about how there is only pennies to be made by these mattress companies. I just looked it up and it says a $3,000 mattress could cost as little as $300 to manufacture. I know there's shipping and other costs involved but a 1,000% markup seems like it would be more than pennies.

Hi from the UK... excellent video guys, a real eye opener.

B is generous. For 5k it needs to be an A+ with no complaints. This is a C.

Hello and thank you for your very informative and revealing information! I and I would think others would like to see you open and review the popular Saatva Classic Matress.

I would like to watch open up a Stearns & Foster

This is excellent! Already I see you answering my Questions - ! What with all the foam & what happens to it, 2: Why all the talk about COOLING - is it because the mattress is full of SYNTHETICS which are horribly sweat-inducing (& I tend to be very sensitive to chemicals) & 3, what happens when the structure begins to shift or break down... I'm only up to 5:45, but I'll bet I can't get your mattresses in Australia! And my back is wrecked... Very valuable demo here, guys, thanks a bunch.

Great review. I too, do not want a mattress that is over stuffed. Layered. It is hot, and to plush, you sink in and fight to get out. Many beds do not have edge support. I question why they, for the most part, stopped making mattress that are flippable? I also question the top material. Not as durable as 60's and 70's. Plus the lack of handles.

I have a select comfort number bed and I love it. What are your thoughts about it?

Did he just say the mattress companies make pennies of profit on every mattress? There are so many mattress stores everywhere, and I heard that the reason for that is that they make so much money that they basically use them as billboards. So which one is it, it’s highly profitable or it isn’t?

I bought a Beauty Rest Black about 7 years ago or so. It took a few months to get used to since my old bed was about 25 years old and i wasn't used to memory foam. I've had zero issues, no sagging at all. Maybe they made them better back then? It still feels like they day i got it.

Good on you for showing us whats inside! Its about time there is some justice. These mass produced mattress.companies are now a bit of a rort. I was thinking of cutting away my mattress and replacing the top layers. Is there anyone in Australia like you guys??

Thank you for reviews, You guys are great for dissecting the product and very fair. Beauty rest hospitality collection now has double sided wrapped spring mattress. Hope you can open up flappable mattress on a show. Seems this idea is retro from the post WW11 days?

All of these free returns are why mattresses are so ridiculously priced these days. Back in the day it would have been absurd to buy a mattress without first going to the store and laying on it. Returning a mattress after trying it out was a rarity...if it was allowed at all.

Returning my Black L Class after only a week because it was a) super uncomfortable but b) in transit (when the movers carried it upstairs) what I presume was from the lack of glue caused the inner foam toppers to slide around resulting in a visible lump on one side😮

That is what happened to mine (collapse). Looking here to see if I can fix. Was only on edge a little while.

I almost spent over 5k for the beautyrest black. So glad you made this video. Can you recommend a great quality innerspring or coil mattresses. Its difficult to find a good quality mattress these days and I do not like regular memory foam matresses at all. I even tested the high end stern and foster and hated them. Too soft or to hard etc. Please Help🙏

It almost sounds like you're saying that a lower end BR mattress (with the same coil technology but less foam on top) would be a better buy

Excellent presentation, thanks!

This is a very nice mattress the best in my opinion! They just need to come up with something to prevent the inner layers from shifting. My sister has this mattress and I purchased the Stearn and Foster Cassatt Ultra Plush the inner layers shifted into a big mound in the center of my bed. I opened it up and the glue failed, the memory foam failed and has only 2 layers of memory foam and those stupid coils. Overpriced!!!

No wonder BOTH of my hybrid black x mattresses failed in the past two years. The beds pretty much separated internally, and now I know why! They cheaped out on the cheapest part in the entire bed, friggin GLUE! lol. One of these days I'll be rich enough to order a custom bed.

This was a awesome video and you guys are awesome. Thank you for being 100% honest. There aren't vids like this. I've been shopping for a mattress and this helped so much. Than You.

Super interesting. Thanks.

Can you guys talk about mattress toppers that mimic the feel of this bed? Despite the shoddy craftsmanship of the black series I really like them, but decided to go with a Casper a regret it because it’s not soft enough for me.

We are currently in our trial run on a BR black C pillowtop plush. Its been a few weeks now and its so firm compared to the store model. We exchanged to this from a Posturepedic firm. It looks like this will be sent back as well ugh. We slept on a Jamison hybrid pillow top which was HEAVEN for 15+ yrs until it finally started putting us in a hole. I was so sad. We haven't found a bed that compares to that awesomeness since. We did get a Jamison from a factory warehouse place and it was NOT like the old quality. We both want some softness but not something that will put us in a hole after a few hours. I'm beyond frustrated. This BR was sooo expensive from Mattress Firm. We are side sleepers with some low back and shoulder pain. Not sure what to get now ):

Wow, thank you for dissecting the bed. Very informational! Is there a brand that sells mattresses worth your buck? I'm looking for mattresses closer to the plush side.

We had one of those, had to toss it away as it sagged so bad we had back troubles. Tried to complain where we purchased it, then the factory, but we were ignored. Save your money, buy a cheaper mattress and with the money you saved, replace it when required with a new one. The mattress manufacturing communities warranties' are worthless.

I bought a Beauty Rest Black flat top medium firm. The black is known for its cooling properties. I have had it 7 months and I don’t think it is very cooling.

Great Video ! We bought the King L- Class Plush Pillow Top from RTG. It sagged almost immediately. I implemented the RTG 90 Love it or Swap warranty. Upgraded to CX-Class Hybrid. So far Awesome, no sagging or shifting,, but we Just got it so we will see. Interesting note, on these Black Series Mattresses, they have a Color Stripe on top of them indicating what level they are. Black Stripe = L- Class, Red Stripe = C- Class, Gold Stripe = K Class. K Class being the 'best' with those little coils layer like we saw in the video. Mine is a CX-Class Hybrid, per the Box and TAG on the mattress. But, the mattress actually has a Gold Stipe on it...... Maybe a mis-label and I got lucky by buying a CX -Class but actually have a KX- Class? I will report back in a few months if this sags.

The question is what to buy or which brand?

Word to the wise - If you want to spend upwards of $3000 on a mattress, get a natural latex one. Will last thirty years and won't sag or offgas like these will. Going on 6+ years with our latex Cali King now and it's been AMAZING the whole time. No divots, nothing.

While it's interesting to see what's going on inside this mattress, the owner should have been highly encouraged to warranty this and let beautyrest make it right. Only if the warranty was denied would it be appropriate to really call them out on a bad mattress. Every company will have bad instances; it's how they handle that that matters. In this case, they weren't given the opportunity to make it right.

I bought this bed last year. I wish I didn’t get the pillow top. Watching this video to try to figure out if it’s worth trying to cut it off. Sounds like I just need a new bed at this point

Most retailers as far back as my youth, the 60's, had a phrase for an Items markup called keystone. Keystone was basically known as 100% markup. If you bought an item for a dollar, you sold it for $2.00. That gave you enough profit to pay your overhead and a decent month to month net profit of about 15%. Inexpensive items with a small turnover had a larger markup that helped the bottom line. If you read my other post on here you'll see how that changes depending on the industry.

You should sell your mattress covers for us mattress DIYers, ive been looking around for a good one

About 10 years ago I was in Sears having watch batteries put in and saw it in the matteress department. I laid on my back and was woken up a hour or so later. Too expensive but extreemely comfy. Maybe they need horse glue.

I almost bought a beauty… whew. So what mattress do you recommend? I need lower back support and tend to sleep on my side. Where r u located?

Please! I like to see mattress from Casper . Thank you. Nice video. A R . N C

I like heat tempered springs more than chemically tempered springs in the br.

recently a company here in Canada had an arrangement with a national bed sales company to purchase all their free service bed disposal arrangements .. which were then sold to a manufacturer who remanufactured the mattress and sold them to motels that had an arrangement with half way services of former prisoners living in government supported motels who bought these units extremely cheap.. mattresses can hid a lot of sins

It is 2am…I am watching a mattress video.

I would be more inclined to order from you if you listed the prices of your products on your website

5000 dollars in foam... wow

Spencer, can you recommend a mattress for a couple who are around 145 lbs/ea and 68 years young? We just purchased a BeautyRest Carbon Medium mattress, but it's already sagging where each of us lay. Since we also purchased an Ease Adjustable Base, we'd like to take advantage of the independent nature of it and now buy two twin XL mattresses. We don't like the feel of memory foam mattresses and we do like firm edges. Thoughts?

Very interesting and pretty sad for so much money. I do have a saatva luxury plush and there’s nothing plush about it. I have fibromyalgia and it is like sleeping on a board. If I may ask because I am at the breaking point of trying to figure out what mattress would be best for someone with fibromyalgia? Oh and one that won’t sink in, that will hold up for a long time. Ty

I know expensive memory foam mattress are way to hot for me to sleep on. Not to mention how you sink deep into them

Awesome video! Very informative. Any info on signature elegance beautyrest queen size?

A B is generous. Ours started showing wear in form of body ideation within a year. Biggest pos I ever had. Never buy one again. Wish Sealy still made some like they did 20 years ago

Unless it’s sewn with gold thread…no mattress is worth that much. The only reason mattresses are so expensive is because people rarely buy the. The markup is ridiculous and the only people who benefit from this price is the seller. Cosmic rip off!

Just buy a latex hybrid with GOLS Dunlop latex over coils. Then get a Talalay latex topper.

absolutely phenomenal video thank you so much! learned so much

Curious as to whats actually inside the micro coil layers? Are their actually little coils inside it, or air ? Because it just looks like large bubble wrap ?

Awesome video!!!

I used to have one and I lived it for about 7 years. Now I have a Saatva, and I want to go back to the Beauty rest Black

Rip everything off but save your coils and the foam around them, put a 3" talalay latex foam mattress topper and then a new bamboo wool zippered mattress cover. Most comfortable mattress in the world for cheap.

Concrete tarmac and Navy Flight Deck to sleep on😊

Wait, is that a roll of low melt polyester fiber I see in the back!! ☹️ but I do see some latex foam, but it does not look like all natural latex? So where do you have a video of exactly how you build your mattresses?

first time viewer GOOD video

Hate memory foam

Very informative video. Thanks !! Enjoying all your videos. Wish I lived in CA. Question… any opinions on Charles P Rogers - Lifetime mattresses?

Thank you very much for the posting. It is exactly what I was looking for in my search for a new mattress. I will be contacting your Web Site for assistance.

0:08 Spencer is just casually walking around the warehouse with a microphone attached to him, not knowing a video is going to be made.....he was totally caught off guard....this was not planned.

Super interesting. We purchased a BR-B hybrid a few years ago before we found your videos. So of all the mattresses you manufacture - which one do you suggest we look at to replace our BR-B hybrid on the adjustable base?

Are there any kind of regulations as far as false advertising in the mattress industry? They seem to cut corners a LOT on the interiors where the customers can't see.

It was so staged when he called Spenser over to help. Cool video but totally staged.

Beauty rest doesn’t seem to know what they’re doing. The blue glue appears to be incompatible with the material, hence no adhesion. Inexcusable.

WE LIVE IN CANTA ANA CA.❤❤❤

I went ahead and gave you a thumbs up because it was just fun to see the bed cut open. lol... Buuuuuuuut I was very close to thumbs down because it seems that you guyz were not prepared and did zero research on the bed. Buuuuuuuut also because y'all are likeable and seem like y'all are hardworking folk, I will offer my opinion on what you saw. I am overweight and I own a Beautyrest Black C and of course I dropped 5 grand on it. I did my share of research and watched my share of KZfaq videos. There are more than enough videos that explain those different layers of foam that you were looking at. By now, you should be wondering.... why did he mention his weight? What does that have to do with anything? Easy.... One of the very informative videos that I watched provided feedback that if you are overweight then the Beautyrest Black bed is not likely a good bed for you. I do not know the story of the people that you received the bed from and I could be completely wrong. Buuuuuut I would not be surprised if they were both overweight and in addition they had a platform bed where they primarily raised their heads and likely to extreme heights. The problem with today's mattresses seems to be the horrible dip that happens in the center of the bed. Soooooo.... add on the extra foam, put two overweight people on that bed not designed to handle overweight people and then lift their heads.... What do you get? You get what you see at the beginning of the video.... You get a massive dip in the center. You get the top layers of foam detaching and sliding down. You get crushed edges for the most part. And if you noticed.... The actual spring coils section was pretty much intact and even flat with signs of little to no wear and tear. Sooooooo.... the bed was likely well manufactured and put together, but it was not designed to handle two overweight people at elevated heights with all that extra foam padding at the top which as you saw detached from the weight bearing down and pushing it south. The K class has the most foam at the top. I have the C class with less foam and then the bass is L class. But I think they just changed how they describe their model numbers. Point of the story.... You guyz could have done some research instead of bad mouthing the brand without understanding what you were looking at. The good news is that the other guy realized that the bed was a good bed and his experience told him after looking at the main coils that it was simply too much foam at the top. Unfortunately, neither of you made the connection of why a bed after a year and some change would need to be thrown out. That's fine as my thought is that primarily other overweight Beautyrest Black owners would likely be the only ones who can see all of the problems. I still love my bed and I have opted to just lose some weight. But even if I destroy it before then, I am okay with dropping another 5k for another one. Buuuuuuuuut what does that have to do with you? As that is all most people really care about. lol.... Since you are in the bed business, I would recommend that even if you do not like all the foam because of the pressure point technology, I would recommend that you at least focus on making a bed that can specifically accommodate us overweight people! I found a company about 2 months after I had bought my bed. If I would have known about them and even with them being a smaller company, I would have gave them a shot. This is the reason that it is easy to drop 5 grand at a big company that is known for making beds because we/consumers have other things to do than to spend 9 months trying out beds. The only other thing that I would add.... You should also consider pushing the industry for a God-size bed meaning the next size above a King. The Sleep Number people used to make a grande king. That would be great in this era! I would so buy one of those as I tend to be a minimalist so there is not much furniture in my bedroom and my bedroom can easily accommodate a much larger bed and not only that...... for a person that is not over 6 feet, a traditional king is really just not enough bed. So... I hope you receive my criticism with good cheer. To be specific of what that criticism is so you do not have to guess. Please do some research before you criticize a bed. You guyz seem like you have alot of experience and you blew an easy opportunity to share that experience. The video could have been so much more than just criticizing obvious things that Beautyrest owners likely already knew about and you could have been focusing on alternatives and how the product could have been improved. Even better, you would have been able to go into more details about how you could have offerred a better product. I am not necessarily saying offer free consulting to Beauty or even to describe how you would change the material. I am simply describing how you could have been discussing your value adds and not just coming across as petty or band brashing. For the record... I do not work for Beauty before you think that I am simply defending their product. Although I am not sensitive about my ego, but you guyz being petty could easily be taken as you calling the consumers who bought Beauty stupid meaning the comment of if you drop 5 grand on a bed, it should be A rated in all categories. That might be true, but what do we know? We are just stupid consumers. So how about educate us instead of calling us stupid and that type of consultative sales approach where you focus on how you add value is a much easier way to gain customers. Just saying.... In either case.... Good luck and hope you received my feedback in good cheer. These days I am not looking for a fight and I am far from an internet gangster. I am just a guy who watched a cool video about a bed and saw some hardworking folk who do not realize how they were pushing their branding in the wrong direction.😇

I just bought an Aireloom m1 plush. Night star’s edition. Would love to see inside an Aireloom

How old is the best you are testing? I have not seen that model.