Hey sometimes that’s what it takes. Glad it worked out for you though!

How long ago did you buy your Mac? just curious because mine doesn't update a lot, no idea if it's because it's old or what, but just asking. :))!

Mine is a 2015

By chance at first did it seem like you lost your files and then it came back ? I got too much music to loose that’s why

If you just do the reinstall in place, it should delete your music or any personal files. Only erasing the hard drive would do that

I’m happy it helped you out! Thank you for the sub!

Thank you for the kind words. I appreciate that, and I’m glad that it helped you out.

Glad it was helpful!

Like a person who actually gets to the point and explains it quickly finally

Thank you for your kind words. You have a lovely day as well

My pleasure!

It’s a meme for a reason, haha. But seriously, glad it helped

Nvm its still not working

Hey Izaak, sorry to hear. What update are you trying to apply to your system? And what model (year it was made and kind of Mac) and version of Mac OS are you currently running?

Glad it was helpful. Thanks for the kind words

wow, even though u commented this a year ago, u basically called it! the vid is at 1000 likes 😄

I still only show a bit shy of 600, but I’d be ok getting to 1000

@@EasyOSX it does say 1k on my end as well lol

That’s weird. Even when I go to a private browsing session it doesn’t show 1K likes. Wonder what that’s about

Glad this helped you out.

Happy to help!

Happy to help!

Glad I was able to help!

Hey Gabe, I appreciate your kind words, thank you so much. You should be able to download Big Sur, the latest version of Mac OS, on your iMac from the Mac App Store. Here’s the link to it in the App Store for you to download. apps.apple.com/us/app/macos-big-sur/id1526878132?mt=12

Also what did you mean by tip?

@@EasyOSX my macbook is early 2011 and its suck on EL Cap to and even when i try to upgrade to big slur it doesn't even let me, please help?

Hey MjSmitty, Unfortunately a 2011 Mac can’t go to Big Sur. The farthest you can go officially is to Mac OS High Sierra (10.13), which is also no longer supported. I’ve posted the link for that below, but you may need to start thinking about a newer machine. High Sierra Link: apps.apple.com/us/app/macos-high-sierra/id1246284741?mt=12

@EasyOSX does this also apply to a late 2013 imac I also erased the Mac HD drive by mistake so it does the same and won't let me update out of version 10.9.5

Happy to help!

Glad I could help!

Hi. What version of Catalina are you currently running? If you're trying to get to 15.7, I've posted the Combo Update for it down below. What happens when you try to download this? Does it give you an error message, does it ever start, does it download but then not run, etc. Any info you can provide will help. 10.15.7 Combo Update: support.apple.com/kb/DL2052?locale=en_US

I’m so glad the video was able to help!

@@EasyOSX do you have any videos on getting rid of browser hijackers?

I don’t, but that’s not a bad idea for one or even an article on the site.

Well if you’re trying to upgrade to Sonoma, officially your Mac can’t do that. Apple only supports it up to Ventura. There are unofficial ways to upgrade, but again Apple has drawn the line at Ventura so this video wouldn’t help with that. If you’re just trying to get to the latest version of Ventura (currently 13.6.4) then hopefully this will help, though if you’ve already reinstalled the OS then I’m surprised it’s not working.

Hi Tareh, sorry you’re having this issue. The issue might be how you’re trying to upgrade. The combo updates are actually meant from getting you to the latest version of the same OS rather than getting you to the latest version of a newer one. So if you were running 10.11, you could download the combo update for 10.11 to get you to the latest version, but you could not use the 10.13 combo update to get to 10.13. What you’ll need to do instead is download the High Sierra upgrade from the Mac App Store and then run that to get you to 10.13. I’ve pasted a link to it below so you should be able to click on that and it will open up the App Store page to 10.13 directly. Link: itunes.apple.com/us/app/macos-high-sierra/id1246284741?ls=1&mt=12 As for backing up, if you need to do that you could get an external hard drive or flash drive and copy your data, use a back up program such as Time Machine on your Mac, and/or put all your stuff in a cloud storage service like Dropbox, iCloud, Google Drive, etc. Hope that helps

It happens sometimes, but glad you’ve got it working now.

Thank you!

I’m glad it helped.

Thank you! I’m happy to help!

Glad it helped!

What version of Mac OS are you currently running and what version are you trying to download?

Happy to help!

So what happens when you boot the Mac? Does it not get to the login screen?

@@EasyOSX i reformat my mac lost everything before knowing that i need to make a back up file , also i dont have my mac cd ive given to my old friend who move to australia . However i dont own a wifi , to be sure if im still able to use the old patch of mac without internet . also i dont think i remember my mac account for 6 year i havent use my laptop , planning to give it to my little sister for school study .

lastly , i wont mine sending you a vods through mail 😅

Wow that sounds like a lot. As far as recovering data you’ll probably need to connect it to another Mac in some form or fashion and try running some recovery software on it, though your results may vary. If you try to reload Mac OS on it before then you risk losing your data. As far as reloading the Mac, once you get to that state you can either use Internet Recovery Mode (turn on the Mac and hold down the Command, Option, and R keys at the same time while your Mac is turning on). Or if someone else has a Mac they can reinstall Mac OS either from target disk mode or by making you a bootable flash drive. Honestly, you may want to consider taking it to a local computer shop

Hi Ansh. Sorry to hear you’re having trouble. To make sure I’m understanding correctly, the you’re saying the download window says it has downloaded 12.18 gigs of the 12.18 gigs of data it needs, but it’s still sitting there not going to the installing phase. Is that correct?

@@EasyOSX absolutely right sir....

Ok. So it may be that your download got stuck or the download percentage got out of sync with the actual percentage. Try this. First, disconnect your Mac from the Internet while leaving the download window as is. The download window will likely say the download has stopped. That’s ok. Next, reconnect to the Internet, then hit the Upgrade button again once your machine is on the network again. You’ll notice the download bar isn’t at 12 gigs anymore, but shouldn’t be at zero anymore. Let it keep downloading. Third: if this happens again during download, some people have reported you may need to repeat this a couple of times. Some weird hiccup in the download process it seems.

@@EasyOSX thanks sir I will try it again and will inform u soon!

Oh that is certainly a problem. We may not have to reinstall Mac OS, but let’s try a couple of things first before making a call on that. Before you do anything else though, boot back up into normal mode and backup all your important data either to a cloud storage service (Dropbox, Google Drive, etc) and/or to an external hard drive or flash drive. Whatever is causing this problem, we want to make sure we don’t lose any files or folders that you particularly care about or need. Once you’re got your stuff backed up or are comfortable with what you have, open up an app called “Disk Utility”. You can find it in your Applications folder, then under the Utilities folder. When the Disk Utility App opens up, you should see a window that has your hard drive in the left sidebar. Select that, then hit the “First Aid” button at the top of the screen. Your computer may slow down for a bit while it’s running, but let it run until it says it’s done. It will either have found no errors, found errors and fixed them, or found errors and couldn’t fix them. If it was one of the first 2, then reboot and try to get to recovery mode again. If it’s the last option (errors that couldn’t be fixed) or you still can’t get to recovery mode then we’ll need to try something else. Likely that next thing will be Internet Recovery, but we’ll talk about that if we need to get there.

@@EasyOSX when I tried first aid it doesn’t let me see Macintosh hd but it shows the apple ssd disk I tried first aid on that but it didn’t seem to fix anything it said I had corruption but I needed to startup volume and to run first aid from recovery. I saw a volume button on the top left but that’s grayed out and it doesn’t let me doing anything with it

Oh yeah that sounds like you have some damage to the drive. Definitely backup if you haven’t already. If you’ve done that, turn off the machine. Then hold down Command-Option-R while turning on the machine. This will boot into Internet Recovery mode (assuming you’re able to connect to the Wifi or have a wired connection). Then you can try reinstalling Mac OS from Apple’s servers and you can reinstall Mac OS from that screen. It will likely be the latest versioning Mac OS your machine supports. If you don’t want to do that, and you have a flash drive, then we could instead create a Mac Recovery USB Drive and try repairing it from that.

Hey Muhammad. Apple officially says it won't support Mac OS 13 Ventura. The latest version you can get is OS 12 "Monterey", which is still getting support for 2 more years or OS 11 "Big Sur", which has 1 more year. What version of Mac OS is the 2015 Mac currently running?

Hey whatever helps!

I use QuickTime to screen record and iMovie to edit, with a few other tools for graphics like Pixelmator Pro and Canva.

@@EasyOSX thank you!

Hey Randoom. Where does it keep getting stuck at? Is it the downloading phase or during the installation phase? Does it give a particular error message? Any information you can provide will help with figuring this out

@@EasyOSX it doesnt give any error message and it always gets stuck at 12. 18 Gb (my mac is also kinda new)

@@EasyOSX it gets stuck at installation phase

That almost sounds like a downloading issue if it’s showing something in GB. How much free space does your computer have? If you click on the Apple Logo in the top left corner of the screen, then hit “About this Mac”, it should pop up a window with some info about your machine. Then click the tab labeled “Storage” and see how much free space is left on your machine. Apple recommends at least 35 GB of free space for the downloading and unpacking of Big Sur

@@EasyOSX alright

Hey Jack, let's see if we can take care of this. Since you have a 2013 MacBook Air, you should be able to upgrade it to one of the supported versions of Mac OS like Catalina (10.15) or Big Sur (11). To do so though, we'll need to get you to an intermediate version first. We'll start by upgrading you to Sierra (10.12). I've pasted the link to it below. Once you've downloaded that, try to install it. It will likely take about an hour to install, and your Mac will reboot a few times in the process, so be sure to do it at a time when you don't need the machine. Once it's done, your Mac should be running 10.12 Sierra. Then you can download the upgrade to Big Sur, the current version of Mac OS, from the Mac App Store. Or I can give you the link to that as well. But start with downloading and installing 10.12 first, and let me know if you have any troubles with that. Sierra Installer: updates-http.cdn-apple.com/2019/cert/061-39476-20191023-48f365f4-0015-4c41-9f44-39d3d2aca067/InstallOS.dmg

@@EasyOSX downloading it now! Thanks so much for the support I’ll let you know what happens

​@@EasyOSX so download finished, Install took about 3 minutes (seems weird) and now its saying install was completed successfully yet it seems nothing has changed. My Mac was wiped when I got it and I have no problem wiping it again if you think that is the only option.

Have you rebooted your Mac after it said it was done. Sometimes it manually requires a reboot

@@EasyOSX I restarted it yes

Do you know what model Mac you have. If you go up to the Apple logo in the top left corner of the screen and then click “About This Mac” a window should appear telling you the version of the OS you’re running (ex Mac OS 10.13.6) and the model of your Mac (ex mid-2014 MacBook Air)

Hey Katrina, some users have had problem upgrading from Mavericks to Catalina despite the official position that it’s a supported direct upgrade. See if you can upgrade to 10.13 first and then to 10.15. If you can get to 10.13 then that’s probably the issue, but if you can’t then something else may be afoot. Here’s the link to download 10.13: itunes.apple.com/us/app/macos-high-sierra/id1246284741?ls=1&mt=12

Hey Steven. The combo updates are for updating within the version you’re already on. The combo updates for 10.15.x will not work for 10.12. Instead, I would go to the Mac App Store and download the newest version of Mac OS, which is Monterey, if you are able.

@@EasyOSX do you think my 10.12.6 is capable of Monterey? I recently read a bunch of people trying to go from the 10.12.6 to a Catalina and they said it wouldn't load. I'm asking because this sort of thing is not my forte....Thanks for your insight...it is appreciated!

Depends on what model Mac you're using and the specs it has. If you would, hit the Apple logo in the top left corner of your screen, and then hit “About This Mac”. There, in the window that appears, should be a line near the top that lists what particular model Mac you’re using (e.g. Mid 2014 MacBook Air) as well as the specs underneath it (such as an i3 processor, 8 gigs of memory, etc. or whatever it says for those).

Happy to help!

Hey Teddy, sorry you're having to go through that. I can help walk you through that process. Before that, can I ask a couple questions to maybe help figure out why your Mac might not be updating? Specifically, what version of the OS are you trying to update to, what version are you currently running, and what model Mac are you currently using (ex: Mid-2014 MacBook Air). If you're not sure what model you're using, hit the Apple logo in the top left corner of your screen, and then hit “About This Mac”. There, in the window that appears, should be a line near the top that lists what particular model Mac you’re using (e.g. Mid 2014 MacBook Air) as well as the version of the OS you're running (e.g. OS 10.11 "Big Sur")

What model of Mac are you using? Your machine should tell you if you hit the Apple logo in the top left corner of the screen and then hit “About This Mac”. A window should pop up and tell you the version of Mac OS you’re running (ex: Mac OS 10.15 “Catalina”) and the Mac model (ex: MacBook Air mid-2014). I want to make sure your Mac is compatible.

EasyOSX I have a MacBook Air 13inch 2017 )version 10.14.6 macOS Mojave .

Ok your machine is definitely able to support Big Sur. Here’s 2 things to try. 1. Shutdown the Mac. Once it’s fully shutdown, count to 10, then turn it back on. Now try the installation again. 2. If that doesn’t work, open your Applications folder, then open the Utilities folder, and open an app called “Disk Utility” or type in “Disk Utility” into Spotlight, the little magnifying glass icon in the top right corner of your screen. Once it’s open, select your Mac’s internal hard drive from left sidebar (typically it’s picked by default), then hit the “first aid” button at the top of the app window. This will check for corruption on your drive and attempt to fix any it found. Give it some time to run, and your computer may freeze at that time. That’s normal. When it’s done, if it says no errors were found or that it found some errors but were able to fix them, then try to download Big Sur again. If it says it found errors but couldn’t fix them, or if it still doesn’t work, then we need to try something else.

EasyOSX step number 2 worked thanks a lot I subscribed thanks again 🙏🏽

Thank you for the sub! And I’m glad I was able to help you out

Hey Alfeus, yeah Apple simplified this process in Big Sur and Monterey, but it’s a quirk in older version. The good news is you shouldn’t have to go to 15.6. Instead, just get the 15.7 standalone update, and then you can install the supplemental updates

Sounds like it did an Internet Recovery. What you'll need to do is upgrade it from 10.8 to an intermediate version like 10.12 Sierra, and then upgrade that to Monterey. Do you have the links for those?

@@EasyOSX I do not

I've posted the links to them below. Download and install Sierra first, and let it reboot, then try the upgrade to Monterey. It'll take a couple hours to download and install, and the machine will reboot several times, but this should get you back to Monterey without much issue. Link to Sierra: apps.apple.com/us/app/macos-sierra/id1127487414?mt=12 Link to Monterey: apps.apple.com/us/app/macos-monterey/id1576738294?mt=12

Hey Linksay, what version of Mac OS are you currently running?

Hi Lamis. Your Mac will support either one, and both are currently still supported with security and bug fixes. As for which one is best, is going to depend on what apps that you’re using. I would look at some of the apps that you need for your work on your Mac, and check their compatibility on roaringapps.com to check if they’re compatible. Most should be fine though. If you want a short answer, Mojave if you’re still nervous about compatibility, Big Sur or Catalina if you want the newest thing.

Hey Bikram. The Mac OS upgrades are free to do, and if you need to do a reinstall say after a crash or repair, the OS can be reinstalled for free. The only time you would get charged is if the hardware was broken and had to be replaced, but that’s also dependent on your warranty, and again it’s because part of the physical computer broke. Hope that helps!

@@EasyOSX great man. Thanks a lot

Happy to help!

@@EasyOSX i have subscribed to your channel and thanks for the response, i did forget to ask one imp Q though. Since mac os doesn't have drive partition like windows esp the Cdrive for OS, so we need to keep back up for everything incase something goes wrong and eneed to format/reinstall if this Q makes sense. And thanks again

Not sure I understand what the question is. Macs do have drive partitioning the same as Windows, though it operates a little differently depending on what you’re wanting to do. That said, whether you use Windows or Mac, you should always keep a backup of your data somewhere, whether an external hard drive or a cloud service like Dropbox, etc.

That’s a pretty old machine if it’s got a 2012 patch. What particular version of Mac OS is it running. You should be able to tell if you hit the Apple logo in the top left corner of the screen then hit “About This Mac” in the drop-down menu. A new box should come up telling you what version of Mac OS you’re running (ex: Mac OS 10.10 Yosemite). Also I’d need to know what model iMac it is. You may need to take the serial number and through it into checkcoverage.Apple.com. It will say something like mid-2012 iMac or at least be formatted that way

Hmm, that’s probably a sign of something not so good. There are some ways to fix it, but if done improperly it could brick your Mac. It might be better to take it to an authorized Apple repair shop to look it.

Just to be clear, do you mean your on OS 10.12 “High Sierra” and want to go to 10.14 “Mojave”? Assuming that is the case, what problem are you having with it?

@@EasyOSX oh ya, 10.12 🤣🤣 Wrongly type to 14.12. How can i update to mojave? Because in my mac don't have any "software update" button.

Hey Khadijah, no worries, just wanted to make sure. Here’s the link to download Mojave from the App Store. apps.apple.com/us/app/macos-mojave/id1398502828?mt=12

What version of Mac OS are you currently running?

@@EasyOSX 10.13.6 High Sierra

Ok, let's try getting it directly from Apple. Here's the download link to that update on their site. Download it, then run the dmg that you get to install the update, then reboot if and when it tells you to do. See if that does the same thing or not. support.apple.com/kb/DL2059?viewlocale=en_US&locale=en_US

Hey Jin, it might be you’re trying to download a patch for Catalina rather than the Catalina installer. Here is the link to download it from the App Store. Try this and let me know if that works. If it doesn’t, then let me know, and we’ll check if your Mac has a compatibility problem. Catalina installer: apps.apple.com/us/app/macos-catalina/id1466841314?mt=12

Hey Alma. The link you may have clicked might have been for helping someone who was on 10.15 already get to the latest version. If that’s the case, you’ll need to actually get the upgrade from the Mac App Store. Let’s see if you can download Catalina that way. I’ve included a link below to the Mac App Store page for Catalina. Click on that, then download and run that and let me know what happen. Catalina installer: apps.apple.com/us/app/macos-catalina/id1466841314?mt=12

@@EasyOSX thank you for the fast response I greatly appreciate it. I have been attempting to download it on the App Store for hours with no luck based on other videos I’ve seen. I clicked on download and nothing happens.

Hmm, there might be something amiss with your App Store. For good measure, reboot your Mac, then try opening the Catalina link again. If you still can’t download it, see if you can download Mojave, aka 10.14, from the App Store using the link I posted below and tell me if it does the same thing. Mojave: apps.apple.com/us/app/macos-mojave/id1398502828?mt=12

@@EasyOSX I rebooted my MacBook and still no luck. I tried the new link and this time when selecting downloading it actually shows a downloading bar( with Catalina it didn’t) Under the bar it says calculating but only a small section of the entire bar has moved in the last 3 hours. No progress, I have enough space on my MacBook for it to download but it’s just not budging

So it says downloading and not installing? Do you have any other issues with your internet on that machine? Alternatively, can you download any other apps from the Mac App Store and does it take a long time?

It sounds like maybe the time and date are set wrong on your machine. Can you check to make sure both the time and the calendar are set correctly in the settings app?

@@EasyOSX yes everything is set to auto and the correct regions!! i got to download an dmg file of Catalina but it says "no mountable file systems,.. tried downloadinng zip apps but i cant since the browsers wont work

@@EasyOSX im thinking of using a flashdrive to install the OS do you have any guides on that?

Yeah you’d have to get Catalina from the App Store, the Combo updates only pitch the version they’re listed for. Keep in mind your Mac is only officially supported up to Catalina (10.15) which dropped support a year ago. Might be worth considering getting a new Mac. But if you want to get it upgraded to Catalina you can. You probably need to upgrade to 10.11 El Capitan as an intermediate version first. I have a video on that specifically from a few months back actually kzfaq.info/get/bejne/nbuhi9B_zN7Zcps.htmlsi=qARewCWaqoOflXuX

Haha, glad it finally work. There is always something about that last percent no matter what system I use.

Sounds like you’re trying to do an upgrade rather than an update. What version of Mac OS are you currently running? I presume you’re trying to get from something older to 10.15 Catalina yes? Also what year and model Mac are you using? If you’re not sure hit the Apple logo in the top left corner of the screen and then click “About this Mac”. A window should pop up telling you what version of MacOS you’re running (ex: 2015 MacBook Pro) and the OS version (ex: 10.13, “High Sierra”).

Hey Boston, what step is it stuck on in the update process? Is it the downloading phase, the reboot part of the phase (i.e. the black screen with the Apple logo and loading bar), or something else?

Happy to do so

Yeah that sounds about right, good on you for fixing it that way. Might be worth it to back up your data if you haven’t already.

@@EasyOSX In the end this was not the full fix. It was that i had not updated monterey, mac was becoming more and more difficult to start, i tried today and could not boot in recovery mode but i managed to finally boot with left shift key then i completed the update, now no errors showing in disc util. gonna edit the comment above with more info incase it helps someone.

Yeah I was afraid something like that was going to happen. Thanks for sharing

Hey Yarelis. It sounds like you are trying to install the Combo update on the wrong version of Mac OS. Typically they only apply to the same version of Mac OS they're running on. If you're wanting to update to Catalina, you'll need to download the Catalina installer from the Mac App Store and run that. Assuming you're trying to do that, I've pasted the link below so you can download and try that. That said if I've misunderstood you, then let me know. apps.apple.com/us/app/macos-catalina/id1466841314?mt=12

Depends on if it actually downloaded or not. It makes me think you might not have enough free space for it to download the installer and for the installer to open and run. Do you know how much free space you have on your Mac's drive?

So to be clear, the blue bar appears saying it’s installing the update but it never finished? Is that correct?

What software is it? Perhaps there’s an updated version

Hey Debab, are you sure you downloaded 10.13’s security update and not another one? Assuming you did, let’s check something. Hit the Apple logo in the top left corner of the screen and then hit “About this Mac”. In the window that pops up, in the “Overview” section, hit “System Report”. A new window should pop up. Scroll down in the left sidebar, find the “Software” section, and hit the dropdown arrow, then click “Installation”. This should show you a window with all the software ever installed on your machine. It should be in alphabetical order, so scroll down until you get to the “Security Update” section in the list and fine the 2020 updates and see which ones you already have in that list.

@@EasyOSX Hi thanks for the reply. I checked it’s security update 2020-005 that was installed. But that’s not my issue right now. The issue is that, I can’t upgrade the MACOS to the later version (Catalina or majove not Big Sur) I downloaded Big Sur but when I tried to install, I have error message that says macOS could not be installed on your computer.

Really, that’s interesting. We can try downloading Catalina. I’ve pasted the link below to Catalina in the App Store. If you click on it does it let you download it from there? Make sure it opens the App Store and not just the browser. Https://apps.apple.com/us/app/macos-catalina/id1466841314?mt=12

@@EasyOSX please this is the issue am facing. macOS could not be installed on your computer An error occurred installing macOS. To use Apple Diagnostics to check your Mac hardware, shut down, press the power button, and immediately hold the 'D' key until diagnostics begins. Quit the installer to restart your computer and try again. When I tried to run the systems diagnostics, I get Reference Code: ADP00 - No issue found. Please if anyone has the solution help me out. I’m trying to install new updates/OS both show this error.🙏

Which update were you applying this time when you got the error message? Was it the Catalina installer in the App Store or was it a different update, and what update was it if so?

Hi Chels x, I'm sorry to hear that. The wifi disconnecting certainly seems odd, but let's try something. It may be that your download got stuck or the download percentage got out of sync with the actual percentage. Try this. First, reboot your Mac and then attempt the download and install again. If it still is messing up then reconnect to your wifi, start the downloading process, then disconnect your Mac from the Internet while leaving the download window as is. The download window will likely say the download has stopped. That’s ok. Next, reconnect to the Wifi, then hit the Upgrade button again once your machine is on the network again. You may notice the download bar isn't at the same point anymore, either in the amount downloaded or in the time remaining. . Let it keep downloading. Third: if this happens again during download, some people have reported you may need to repeat this a couple of times. Some weird hiccup in the download process it seems. Try that and let me know what happens.

Hey Sophia. That is an unusual problem to have. Let me ask 2 questions. 1: What version of Mac OS are you currently on? You can check this by hitting the Apple logo in the top left corner of the screen and then hit “About This Mac”. 2: Can you check for corruption via disk utility? You can find Disk Utility by either searching for it in Spotlight or by going to the Applications folder, then the Utilities folder, and it’s in there. Select your hard drive in the left sidebar and then hit “First Aid” at the top of the window.

Hey John, are you still having this issue?

@@EasyOSX no I just went back to old version and bought a new computer. Thanks

Hey Dominique, what version of Mac OS are you trying to upgrade to? Are you trying to get to 10.15 Catalina? That’s the highest level a 2012 MBA can officially go. I’ve pasted the link to it below itunes.apple.com/us/app/macos-catalina/id1466841314?ls=1&mt=12

@@EasyOSX thank you so much! I got it to update

Happy to hear that

The Intel Macs can run Windows in what’s called Boot Camp, essentially allowing you to choose between booting it as a Mac or as a PC. If you hold down the “Option” key on you keyboard while you’re turning the machine on, it should give you the option to boot to either operating system. Does it let you do that or does it only let you boot to Windows?

I appreciate the kind words, thank you. Did you receive any other error messages during the steps in the video? Or is still giving the same trouble.

@@EasyOSX just keeps saying that I need a certain amount, for example “updating requires 20GB of disk space” even though I deleted a bunch of useless things I didn’t need

Oh really. So if you went to “About This Mac” and hit the Storage tab, it shows you having at least 20 GB of free space but won’t update? How much free space does it say you have?

@@EasyOSX lt says 57MB available of 499.9GB

Oh yeah that’s still not enough space then. 1 GB is about 1000 MB, so you need to clear out a lot more space. If you’re having trouble finding what’s eating up your space, I would recommend a free utility called GrandPerspective. Give it access to scan your hard drive and it will show you a chart of what’s taking up your space and where it’s located. grandperspectiv.sourceforge.net/

Hi Alli, I appreciate your kind words. I’m sorry this video didn’t help you. Perhaps I can help you troubleshoot the issue though?

@@EasyOSX I just bought this laptop off a friend. I did everything in this video. I was able to install some separately, now I’m struggling to get the ITunes 12.4.3 installed. Still says error 102.

Ok, what version of Mac OS are you running? You should be able to check this by hitting the Apple logo in the top left corner of the screen and then hit “About this Mac”. It should tell you the version of Mac OS you’re running (example, 10.8 “Mountain Lion”, or 10.10 “Yosemite”)

@@EasyOSX 10.8.5 mountain lion.

Ah that explains it. In order to get that iTunes update, you need to upgrade your Mac to a newer version of Mac OS. In your case at least 10.11, though we’d want something newer since 10.11 isn’t supported by Apple. Do you know what model Mac you’re running? I believe it should say in the “About this Mac” screen. Should look something like “Mid-2014 MacBook Air”

Hey Suraiya, I’m sorry you’re having this issue 10.8 was the last version of Mac OS you had to pay for, but unless you need that version specifically, then you should be able to download a newer version of Mac OS. You Mac is capable of going to 10.15, which is still supported but will lose support in a little more than a year. To get to that though, you’ll need to get to 10.11. We can go from 10.6 directly to 10.11 and then directly to 10.11. Start by upgrading to 10.11 by downloading it from the link below. That will take at least an hour to install and your Mac will reboot a few times so be patient. Afterwards you can download 10.15 from the App Store. I’ll post that link below as well. 10.11 download: updates-http.cdn-apple.com/2019/cert/061-41424-20191024-218af9ec-cf50-4516-9011-228c78eda3d2/InstallMacOSX.dmg 10.15 download: apps.apple.com/us/app/macos-catalina/id1466841314?mt=12

@@EasyOSX hello there . Thank you sooo much . I finally updated my laptop to 10.11.6 😻😻😻 . I can't believe that it actually worked . May Allah bless you 😻 .i have been tried to update it for 5 months . Now I'm supper happy 😻😻😻. I will update 10.15 later . Thank you sooo much and I subscribed your channel 😸😸. I again want to ask something , can i update it to the latest version ?

Thank you for your kind words. I'm glad to hear you got it upgraded. Hopefully the Upgrade to 10.15 will go well. Unfortunately your machine won't be able to go past 10.15. Apple give all upgrades to their machines for 7-8 years, then only security updates to that last OS version for 2 more years after that, meaning machines get about 10 years of support from Apple. Since your machine is a 2012 machine, it won't go to anything newer then 10.15. Apple will also stop supporting 10.15 in September 2022. Your apps should still work, and several big apps will likely still get support for a while like Firefox, Chrome, etc. However you machine doesn't have much room left for support from Apple, so you might have to start thinking about a newer computer in the next few years. But for now, you should still be good to use it.

@@EasyOSX thank you so much for your kind information 😻😻

Happy to help

Hey Mr. Fuze, are you trying to upgrade to a newer version of Mac OS like Big Sur or Catalina? If so, you need to go to the App Store and download that upgrade from there. You can search for Big Sur in the App Store and find it there, or if you’re trying to go to something like Catalina or Mojave then I can give you the links for those

@@EasyOSX Catalina will do just fine. Also, I forgot to mention that I did go visit the App Store, but there, it shows no update.

Upgrades don’t normally show up like updates since they are typically larger changes to the system and may cause incompatibility problems with your apps if they aren’t updated themselves before hand. I’ve posted the link to Catalina in the App Store below. This process will take an hour or so once you start the installation process, so make sure you start it when you can leave the machine for a while. Also make sure you have a good backup of your data before starting. Catalina: apps.apple.com/us/app/macos-catalina/id1466841314?mt=12

Hey Catherine! The farthest a 2011 MacBook Pro can officially go to is Mac OS 10.13, “High Sierra”. That said, neither the model nor that version of the OS is supported anymore, so you might want to think about upgrading your machine if possible. If you need the link to 10.13 then let me know.

@@EasyOSX i want to upgrade my macbook pro late 2011 os x el captian to high Sierra

Hi Zain. Here’s the High Sierra link: apps.apple.com/us/app/macos-high-sierra/id1246284741?mt=12

Hey Jay Yo, sorry to hear that. 2 questions: 1: Does it give you any sort of error message when you try to run it, or does it just sit there and do nothing? 2: What version of Mac OS are you running? You can check this by hitting the Apple logo in the top right corner of your screen then hitting "About This Mac". A window should pop up and say what version of the OS you're currently running (ex: Mac OS 10.12, "High Sierra". If you can give those bits of info I should be able to help you figure this out.

@@EasyOSX it says macOS high Sierra, version 10.13.6 and it says this software is not supported on your system

@@JayYoElCapitan Oh that might answer our question then. Macs typically get 8 years of all updates then 2 more years of security patches. Your machine might be too old to go to Catalina. That box where you got the OS version should also tell you what specific model of Mac you have (ex: MacBook Air mid 2014). Can you tell me what that says and I can check to see whether you can go to Catalina.

@@EasyOSX it says MacBook Pro Late 2011

Yeah, that’s the reason. The 2011’s can’t go to anything newer than 10.13 officially. Sorry.

Hey John, Your Mac can actually go up to Big Sur, currently the latest release of Mac OS. However you’ll need to upgrade to an intermediate version first as you can’t directly upgrade your Mac from one to the other (assuming you don’t want to erase and reload it from from scratch). So let’s instead upgrade you first to Mac OS 10.12 “Sierra” and then get you to Big Sur or Catalina. Download and install Sierra from this link first. It’ll take about and hour to install and will reboot several times, so make sure you do it at a time when you won’t need to use your Mac for a bit. After that, you can go to the Mac App Store to upgrade to Big Sur, which will take another hour. Sierra Installer: updates-http.cdn-apple.com/2019/cert/061-39476-20191023-48f365f4-0015-4c41-9f44-39d3d2aca067/InstallOS.dmg

@@EasyOSX there isn’t any files on it so data loss isn’t a problem thankfully.

@@EasyOSX after I download and install Sierra, how do I upgrade to Big Sur?

If you want to download Big Sur after upgrading to Sierra, you would just need to open up the App Store and search for Big Sur. However I’ve pasted the link to it below to take you directly to the App Store page where you can download and install it from there. Big Sur installer: apps.apple.com/us/app/macos-big-sur/id1526878132?mt=12

Hey Ahmadullah. That’s annoying. How much free space do you have on your Mac? You need at least a 26 GB of free space. If you do have enough space, another option may be to reboot your Mac and then try the installer again. If neither of those things help then we can try something else

@@EasyOSX i have about 150 gb free and i did about your video all and i did in sample mode too

Hmm, that’s rather odd. Does it give you a specific error message when it fails? That may help me figure out the issue. Also sorry for the late reply. For some reason your comment got caught up in the comment spam filter.

Hey zo zo, I’m sorry to hear you’re having that problem. Do you recall the error message it gave you during those installs? Here’s what I would do regardless: 1: Backup your data. Any files or folders you care about make sure to put them on a external drive, flash drive, or cloud storage provider (Dropbox, iCloud, Google Drive, etc.) 2: Go to your Applications folder, then open the Utilities folder, and then open the “Disk Utility” app. Once it’s open, select your internal hard drive (typically towards the top of that left side bar) and then hit the “First Aid” button at the top of the screen. Your machine will slow down while it’s running, but it’ll check for and try to repair any errors. Let me know if Disk Utility finds any errors and whether it was able to repair them.

Hi for me @Easyosx its say it appears to be fine but it’s still not updated fyi im on the maverick macOS really hard to work on here

Hi Niah. Mavericks is no longer supported by Apple, so you’d have to upgrade to a newer version of Mac OS. How far you can go depends on what model Mac you’re using. To find that out, hit the Apple logo in the top left corner of the screen and then hit “About this Mac”. A window should pop up that tells you the version of Mac OS and the model Mac you are using (eg Mid 2013 MacBook Air). If you can let me know what model you’re using then I can see if we can get you to a newer version.

@@EasyOSX Yes thank you it’s working now thank goodness im downloading cantilina right now ill update you to see if it works!

@@EasyOSX yup it didn’t work so the computer im using is a macbook air about 2014 i got it . Yes its an 13-inch early 2014 computer

Hey Karina. The farthest that Mac can upgrade to is 10.13, which just lost support with the release of Big Sur. Have you tried upgrading to that from the App Store? Here’s the link to it in the App Store below: itunes.apple.com/us/app/macos-high-sierra/id1246284741?ls=1&mt=12

Hey J Official. Are you trying to upgrade your Mac to a newer version of Mac OS? If so, that can only go up to 10.15 “Catalina”, which you’ll need to download the upgraded from the Mac App Store. I’ve pasted the link to it below. Some people report having trouble going directly from Mavericks to Catalina, and may have to upgrade to an intermediate version before going to Catalina. Try going to Catalina first after backing up your data, and if it doesn’t work, then I’ll give you a link to one of the intermediate versions Catalina: apps.apple.com/us/app/macos-catalina/id1466841314?mt=12

Do you know what model Mac you have? You may need to get the serial number and put it into checkcoverage.Apple.com. That will tell you what Mac model you have (example, a 2013 MacBook Air) and then we can figure out what version of Mac OS you can run. That said, if it says no startup disk, it either means that the hard drive has done bad entirely and needs to be replaced or it can’t see it something to install it on because the disk is formatted wrong. Have you been running Linux or Windows on it?

Hi Gabby, I’m a little confused. Is it running Catalina (10.15) or Mountain Lion (10.8.5)? If it’s running 10.8, then it’s from 2012 at the oldest and can’t run Catalina officially? Do you know what model Mac Pro it is such as a 2012, 2013, etc?

It’s a pro Mitte13” 2012 Software OS X 10.8.5

Ah, got it. A MacBook Pro. So that can get to Catalina. What you’ll have to do is upgrade to an intermediate version like 10.12, then upgrade to 10.15. I’ve pasted the link to it below. Download and install that, then try to download and install Catalina again. apps.apple.com/us/app/macos-sierra/id1127487414?mt=12

I'm sorry for some reason I didn't get a notification about this comment. Do you still need help with this?

@@EasyOSX I was having the same issue so if you wouldn't mind telling me I would greatly appreciate it

Hey Melody, what version of Mac OS are you currently running and what version are you trying to download?

@@EasyOSX 11.2

So you’re trying to get to the latest version of Big Sur? What version of Mac OS are you currently running and what specific model of Mac are you using (ex: MacBook Air mid 2013)?

It may depend on the update or upgrade as well as the age and speed of your machine. That said 5 hours is too long for most things. What update were you applying?

@@EasyOSX hey dude im applying the catalina security update 2022-003 and its still updating it says the following 'when this is done you will be asked to restart your mac' should i restart to see what happens

To be clear, it hasn't actually restarted yet and you're still otherwise able to use your Mac? If that's the case, then yes try restarting it and see what happens

@@EasyOSX i restarted and it loads chrome and my other applications 10x faster dude. I also deleted useless apps and turned off alot of start while log in apps and its way faster dude thanks for the help dude!

Happy to help!

Hey Zub. Did you see my reply to your original comment?

No you need to be on at least Mac OS 10.12 “Sierra” or newer in order to be able to upgrade directly to Mac OS 12 “Monterey”

@@EasyOSX aha. but I could do it from Yosemite to Sierra directly ? thanks in advance

@yt-1161 Oh yeah absolutely. Assuming your Mac is fully compatible with both systems it’s not a problem

Hmm, some people have had trouble upgrading directly from Mountain Lion to Mojave even though it’s technically doable. Let’s see if you can get to something in between those two. Below is the link for 10.12. See if you can download and install that, then we can try Mojave. 10.12 “Sierra” Link: updates-http.cdn-apple.com/2019/cert/061-39476-20191023-48f365f4-0015-4c41-9f44-39d3d2aca067/InstallOS.dmg

Hey Ujann, sorry to hear that. Perhaps I can help you figure out why. Can you tell me what version of Mac OS you’re running and what model you’re using? You can get this info by hitting the Apple logo in the top left corner of the screen and then hit “About This Mac”. A little window should pop up telling you what version of MacOS you’re using (ex: Mac OS 10.12 Sierra) and the model Mac you’re using (ex: MacBook Air mid-2013). If I know this and what update or upgrade you were trying to apply, then I might be able to help you.

@@EasyOSX No its fine i restarted my laptop and it worked!

That’s good to hear!

Hey Guap, What version of Mac OS are you currently running and what version are you trying to upgrade to? Also, what model Mac are you using? You can find your current version of Mac OS (ex: Mac OS 10.12 Sierra) and Mac model by (Ex: MacBook Air Mid 2012) by hitting the Apple logo in the top left corner of the screen, then hitting "About This Mac". The information should be in the window that pops up on your screen.

Hey Keke, I'm sorry to hear that. Can you boot into Recovery Mode? If you hold the "Command" and "R" keys as you turn on your Mac, and keep holding them until you see the Apple loading bar. If you can get to that we can see about checking the status of the drive. I don't know that it's a space issue otherwise the Mac likely wouldn't have started the install, but it's difficult to say without know how much free space you had on the drive before you started the install.

Yes I can boot to recovery mode. But I noticed that when I tried to update it said that Big Sur was larger than the space I have. I can’t even get to my normal sign in.

Interesting, normally the installer shouldn't run if you don't have enough space, though it may try to clean out some stuff if it can so it could be taking longer. EDIT: In Recovery Mode, try opening Disk Utility and run the First Aid command on your internal drive and see if there are any errors. If it fixes any errors, try rebooting. If you don't get any errors, let's try booting into Safe Mode. Hold down the Shift key while turning on your Mac, and keep holding it until you see the loading bar. It will likely still be trying the update, but some of the other stuff Mac OS tries to start won't turn on so maybe that will help it push things through.

Unfortunately I’ve tried that as well and it doesn’t work. Am I able to just restore because I have nothing on here yet? If so how can do it

Can I just hit restore from time machine ?

Hey Tyrone, in order to upgrade to a new version, you’ll need to download it from the App Store. Here’s the link to Catalina in the App Store: Catalina: apps.apple.com/us/app/macos-catalina/id1466841314?mt=12

@@EasyOSX thank you! Once this fully loads, I’ll try it and let you know if I run into any more problems

Oh my gosh thank you. I didn’t know it was something separate that I had to download. It’s installing now! Thank you so much💙

Hey happy to help! It can be a little confusing, there are a lot of comments asking for similar help.

@@EasyOSX yes! I am so grateful for people like you that are so happy to help. Have a wonderful year

Hi Queen, I'm sorry to hear that. A couple of questions. What version of Mac OS are you currently running and what version are you trying to upgrade to? Also, do you know the model machine you're currently using (ex: 2014 MacBook Air, 2020 iMac, etc.)

Should I completely wipe it out? And if so, how do I do that?

Hey Ivan. I don’t think you need to wipe it, but you might need to go about upgrading it a different way. Can you try downloading it through this link in the App Store? apps.apple.com/us/app/macos-catalina/id1466841314?mt=12

I’ll also mention sometimes we have to upgrade to an intermediate version, so if that doesn’t work we’re not at the end of our rope

@@EasyOSX I'm in the link, but it won't redirect me to the app store

Can you try opening the link in a different browser to see if it prompts you to open in the App Store? Like if you’re using Chrome can you try Safari?

Hey Cathrine, are you getting any errors when you try to get updates ?