Who will we buy motherboards from now??

Who will we buy motherboards from now?? - Tech News May 19

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Who will we buy motherboards from now?? - Tech News May 19
▷ MY STORE - shirts, pint glasses & hoodies: paulshardware.net
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► TIMESTAMPS
0:00 Welcome to Paul’s Tech News - May 19, 2024
1:32 ASUS Promises to Improve RMA service after Viral GamersNexus Video
4:34 KitGuru interviews EKWB CEO
5:57 Google’s Astra and OpenAI’s GPT 4o: scary-good new AI Chat Bots
TECH BRIEFS
8:52 AMD Redesigning RDNA 5 from “ground up”; RDNA 4 just a bug fix
9:39 XFX Launches “Phoenix Nirvana” Radeon 7900 GRE and 7800 XT in White
10:44 7800X3D is $350 Again
11:11 Rockstar narrows down GTA 6 launch window to fall 2025
► LINKS
ASUS Promises to Improve RMA service after Viral GamersNexus Video
• ASUS Scammed Us
• ASUS breaks your ROG A...
www.techspot.com/news/103038-...
www.asus.com/ca-en/news/y2vzd...
KitGuru interviews EKWB CEO
• We flew to EKWB HQ to ...
Google’s Astra and OpenAI’s GPT 4o: scary-good new AI Chat Bots
www.wired.com/story/google-io...
• Project Astra: Our vis...
www.businessinsider.com/opena...
• Say hello to GPT-4o
TECH BRIEFS
AMD Redesigning RDNA 5 from “ground up”; RDNA 4 just a bug fix
videocardz.com/newz/amd-rdna5...
www.techpowerup.com/322389/am...
XFX Launches “Phoenix Nirvana” Radeon 7900 GRE and 7800 XT in White
videocardz.com/newz/xfx-launc...
www.techpowerup.com/322149/xf...
www.techspot.com/news/102807-...
7800X3D is $350 Again (Or maybe even $278 - geni.us/Y9WONXt)
videocardz.com/newz/amd-ryzen...
www.tomshardware.com/pc-compo...
Rockstar narrows down GTA 6 launch window to fall 2025
www.techspot.com/news/103037-...
Please note that links above may be affiliate links -- clicking them earns me a small commission if you make a purchase and helps support my KZfaq channel. Thank you!
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► Edited by Joe Aguilar - ShaostylePostProductions
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Пікірлер: 1 500

@POLARTTYRTM 2 ай бұрын

A lesson to all retailers and companies: treat everyone like it's Gamers Nexus because you never know if it's them or when it's gonna be them.

@Magusslettewestberg 2 ай бұрын

Nah, they shouldn't just treat people right for the sole reason of not geting backlash incase its an influencer... there should be something we have in other countries *Consumer laws*

@SimonZerafa 2 ай бұрын

Alternatively just do the minimum of polite and respectful customer interactions and fix issues when they arise. Do so quickly and at a reasonable cost. Problem solved 🙂🤷‍♂️

@Assassin-js1jp 2 ай бұрын

@@SimonZerafa Or maybe just don't make faulty products that have short warranties and break down after a year and then charge people out of the ass for it.

@SimonZerafa 2 ай бұрын

@@Assassin-js1jp Not making products that can potentially beak isn't realistic. Fixing problems quickly with minimal fuss is the goal.

@dorientjewoller113 2 ай бұрын

@@Magusslettewestberg Yep, Asus isn't able to do with their consumers in my country like they are doing in the US, or they won't be selling a thing at all.

@mustypipes6602 2 ай бұрын

Anybody else miss EVGA 🙋

@the12gaugeshotty 2 ай бұрын

No.

@flylowe46m38 2 ай бұрын

@azmalguthek4502 2 ай бұрын

@@the12gaugeshotty ratio'd

@azmalguthek4502 2 ай бұрын

@@flylowe46m38 also ratio'd

@claydog6422 2 ай бұрын

Haha. I have an EVGA 3080ti.

@MikeBeeTV 2 ай бұрын

Asus's "apology" is exactly like when an a-hole says, "I'm sorry... your precious little feels got hurt." I've hated their terrible motherboards for years, maybe now people will listen when I say Asus is garbage. From now on I'm making my own motherboards!

@arniespace 2 ай бұрын

Me too! Had more Asus mobo's fail than Gigabyte or Asrock over a ten year period. I recently had a Gigabyte board fail on me. First time that ever happened. It was two years old. I built a cheap Debian server/NAS with a Asrock board that lasted 7 years and it was up 24/7 the whole time. I'm pretty sure a nasty power surge took it out, along with a laptop I had. I had three (all of them) Asus boards fail over the last ten years, they last about 16 months, that's it. I've never tried other manufactures boards so I'm not commenting on those. I build a lot of computers, I give them away to friends and family when I get something new.

@GlitterGoose 2 ай бұрын

The last good Asus motherboard I had was a Z97 board. Still have that system.

@OkieDokieSmokie Ай бұрын

@@GlitterGooseMy little sisters pc has my old z77 in it. Asus sux for not making the fan controller work with win10. had to unplug them. they just matched cpu fan

@KamiDOTexe Ай бұрын

@@arniespace You do know that ASRock is Asus right?

@KoryBrooks 24 күн бұрын

@@GlitterGoosealso using a Z97. The Hero 7 board.

@All-kh6vi 2 ай бұрын

UK Asus customer here. I had stick drift on my ally, i returned it. Cost free and got it back with the drift fixed. However, i encountered a load of other problems that were not present before. I took it back to the retailer i purchased it from and got an exchange. Now i have stick drift again. I havent even checked the memory slot.

@2drealms196 2 ай бұрын

Return it and get a steamdeck. Valve has excellent customer service. I tried warning people when the Ally 1st came out that Asus was notorious for decades for bad warranty support.

@davidfaustino4476 2 ай бұрын

That stick drift you're noticing is inconsequential. Stop looking at the calibration. Also, replacement sticks are like $8 and can be replaced in minutes. It literally uses the same joysticks as the Nintendo Switch. They're going to drift if you use it A LOT but likely won't ever affect your gameplay. It's only a problem if you've got OCD.

@dbfzato-1327 2 ай бұрын

Can't you replace them with the new style of analogue sticks? I can't remember what they called tho 😂 if not, it might be similar to the switch and all it needs is a 2mm cooling pad underneath, will need something underneath to attach it too, when you push down the bottom component of the analogue and it stops making contact, worth a try if your willing to break warranty, or can fix it without doing so

@mukkah 2 ай бұрын

@@davidfaustino4476 Ok ASUS

@Dracossaint 2 ай бұрын

@@davidfaustino4476inconsequential. The whole point is it's a controller with a computer attached to it. What do you mean?!

@Razear 2 ай бұрын

ASUS funding Paul's Computex trip after he disparages them for five minutes straight is hilarious, lol.

@AC3handle 2 ай бұрын

"biting the hand that feeds you is the most DElicious treat of all!" - John Oliver

@greathawken7579 2 ай бұрын

He is not in any danger! He does not engage in investigative journalism

@s13shaka 2 ай бұрын

Well yeah you’d have to be a duck to believe a KZfaqr with zero engineering experience trying to disparage a multi million dollar company

@ilaion11 2 ай бұрын

@@s13shaka You sound ironic, I mean, you must be! GN is way too much of an influencer to not consider him a problem...

@didamnesia3575 2 ай бұрын

Don't expect it to happen again and again. Everyone thinks they're a king until they're replaced

@EddieBarksdale 2 ай бұрын

People really are sleeping on ASRock, as they have one feature no one else seems to have: bios level control of RGB, so you don't need any bloatware!

@ieattacos68 2 ай бұрын

gotta have that RGB for that 50% performing boost

@diemes5463 2 ай бұрын

Seriously, I've used Asrock mobos for every build, reliable and reasonably priced

@Marrrrtin 2 ай бұрын

ASRock are not completely innocent either, AFAIK they are still blacklisting GN & Hardware Unboxed from getting review samples (someone correct me if I'm wrong). Obviously, that pales in comparison to what Asus is doing here but none of these companies are completely trustworthy. That said, it would be very cool to see BIOS-level RGB controls for on/off and colours on all motherboards, especially if it could work with hubs from Corsair, NZXT, etc.

@pazitor 2 ай бұрын

@@diemes5463 Only have praise for ASRock, with them since my 4CoreDualVSTA. Loved my X99 board.

@Juzu89 2 ай бұрын

ASUS owns ASRock, so good luck with that!

@pawelkapica5363 2 ай бұрын

It pisses me off that companies that expect you to pay premium price for their products, don't give you the premium customer service that one can expect with paying a premium, on top of that their hardware isn't even that good.

@j0w213 2 ай бұрын

I used ASRock for my latest build and haven’t regretted it for one second. Better boards for a better price and the support is fantastic

@RipliWitani 2 ай бұрын

I've used exclusively asrock or asus my whole life. I'm having usb issues with apple products while using a asrock board that I have never had before

@KodaiRyu 2 ай бұрын

Sapphire started make AMD motherboards at very good time :D

@GewelReal 2 ай бұрын

wait, Sapphire motherboards???

@KodaiRyu 2 ай бұрын

@@GewelReal Yeh, they made B650i mitx mobo and 2 years earlier B550i but it was china only.

@dereklang4451 2 ай бұрын

I really wonder how they are, but sadly China only. Went recently with MSI b650 Edge wifi and am very happy (used to be on b450 gaming plus max which still works perfectly after 5 years with ryzen 3600). My 1st ever product from them is the XTX Nitro and I'm very happy how I can uv+OC it and keep hot spot around 80°C and fans around 1400-1500rpm under heavy load. I tried many different brands (ASUS had the worst, inconsistent coil whine) and this one had very silent, even one. After a few months it was gone.

@user-ph5wb3nl5m 2 ай бұрын

Hopefully it does well enough to convince them to take it global

@Retadin 2 ай бұрын

Not the first time they have done so.

@ShimejiiGaming 2 ай бұрын

Its been quite entertaining to see ASUS hitting the panic button AGAIN, a year after the first fiasco from GN. These companies pretty much never learn. They need to be fined 700m+ and or at minimum 50% of their total gross profit.

@Belaziraf 2 ай бұрын

I watch the video GN posted after the apologies. Complete BS. They did apologize technically. But in essence, they accuse you (the customer) for not understanding human language and explain that a threat to send back a dismantled good is a "list" of options. So I'm not sure if it's "panic button" or "Tim Cook Button". The famous "You're doing it wrong" and "we know better than you what you want".

@vincegaming2434 2 ай бұрын

No, best punishment is people stoping buying their products.

@mikaelbiilmann6826 2 ай бұрын

The big companies bet on peoples' short memories... and go on from there. Bet on that people in general will forget what happened 2 weeks prior and move on. People jumping up like a lion and falling down like a lamb... or something.

@Assassin-js1jp 2 ай бұрын

@@vincegaming2434 In order for that to happen you need more hit-pieces like Gamers Nexus that tells people not to buy these products and to boycott ASUS and send angry emails to them so that they get their shit together.

@mowtow90 2 ай бұрын

They dont learn ,because there are no consequences. Bare in mind that there are only few major OEMs on the market. All of them have done this. MSI was in the hot a few years ago for the same. Gigabite with thier exploding PSUs, physically braking GPUs and mobos (because they are supper thin) , ASUS (where do you want me to start).... Even Asrock was considered the botom of the barrel for most of thier existance. They finaly started making good stuff a few years ago. Think about it , when all OEMs are shit , what you are going to do? You need those stuff ,so you are going to buy it ether way. Thats why their appology is so vague. They know that the backlash will be there for a couple of weeks and the things will go back to "normal".

@daviddebroux4708 2 ай бұрын

4:42 Steve's cheeky grin pasted right on top of the reaper's head sent me into orbit.

@robertnagy186 2 ай бұрын

Your tech news are always on point. I watch many other tech tubers as well, but yours feels more down to earth and simple to understand for many (AI stuff, and many more). You just clean up all the info gathered from others and simplify it, the way it is fully understandable for the masses on the first take! Thanks Paul!

@Lenticular67 2 ай бұрын

Hahaha that intro was awesome Joe and Paul!

@metabang03 2 ай бұрын

I've said my 4 cents

@peterwstacey 2 ай бұрын

It's worth pointing out that the RMA process is different in different parts of the world. Here in the UK they definitely could not get away with stuff like this. So yes the companies are doing the bare minimum in their local area, but there should be better consumer protection rights (or maybe better enforced?) in the US & Canada

@mikaelbiilmann6826 2 ай бұрын

I feel the EU are pretty strict and keep the tech companies in a short leash. Glad if it's the same in the UK.

@DodgyTodger 2 ай бұрын

I don't have too much good to say about the EU, but they do some good work when it comes to consumer protection. You have a 2 year warranty with everything, even if the manufacturer gives a 1 year one. Even after 2 years you are likely to be entitled to redress if you bought something, particularly a high priced item, that has stopped working/broke long before it's expected lifespan. For example, let's say you buy a fancy LS tv without an "extended warranty", It comes with a 1 year warranty, it stops working after 2.5 years... you can claim against the retailer in the small claims court if they don't fix it. You will almost certainly win and the retailer will either be made fix it or give you a certain amount of money towards a new TV

@REgamesplayer 2 ай бұрын

@@DodgyTodger You can't have your cake and eat it too. This is what you expect from EU. As for warranty, it is only covered if you are entitled to it. So, if it fails after 2,5 years. 2 years is basic warranty and then 1 extra from a producer. However, only select few manufacturers provide this warranty. Furthermore, consumer law will only side with you if you are entitled to warranty. Your post falsely appears that you can easily press for an item to be serviced out of warranty.

@christopherjames9843 2 ай бұрын

In the USA politicians are bought and sold by corporations. Our only consumer protection is buying wisely.

@DodgyTodger 2 ай бұрын

@@REgamesplayer I literally put in my post that you may need to go to the small claims court !!! how is that easy ? Also, we should not need a EU super state bureaucracy to have basic consumer rights. You should not need the courts to be involved if your TV or Fridge breaks donw after 365 days. "Directive (EU) 2019/771 When shopping in the EU, Norway, or Iceland, you are always entitled to a minimum 2-year guarantee at no cost, regardless of whether you buy the goods online, in a shop, or by mail order. The 2-year guarantee is your minimum right EU-wide"

@gecsus 2 ай бұрын

I think your tech news is the best on the web. Most entertaining for certain. I look forward to it each week and it is a bright spot in my time. Thank you Paul.

@Zerod-rn3ye 2 ай бұрын

The Grim Reaper door meme of GN was too brilliant.

@christopherearly3091 2 ай бұрын

I want that meme on a t-shirt

@pachalo 2 ай бұрын

You forgot Linus in the list of folks who felt GN's wrath

@o0Donuts0o 2 ай бұрын

Ugh. That was just typical handbag swinging from KZfaqrs. The back and forth between them was childish and like any other KZfaq drama about their hurt feefees. GN’s villain arc will happen. It always does especially when held in unchecked high regard.

@mikaelbiilmann6826 2 ай бұрын

...wrath... rather than rathe... sorry..it was just there!

@joeykeilholz925 2 ай бұрын

Rathe

@aerosw1ft 2 ай бұрын

@@o0Donuts0oIdk, the original video that started it all seemed pretty solid and eye opening. Made me realize just how LTT is just a content farm built to produce as many videos without much attention to quality

@pachalo 2 ай бұрын

@@joeykeilholz925 thanks buddy lol wtf did I write

@A-Parently_Gaming 2 ай бұрын

The Stev-us at the beginning is just what i needed to end/start my week! Thanks Paul!

@whitestar618 2 ай бұрын

truth

@r34ztune11 2 ай бұрын

I RMA'd my ROG Ally 2 days after I got it because the right trigger button was not registering inputs. Even worse for me, I'd bought the unit open-box. But to my surprise, they replaced the motherboard free of charge and updated the BIOS. It's been working fine for 4 months now. I suspect my problem-free experience was a result of RMAs being handled by a 3rd party repair shop in my country and not by Asus themselves.

@ethanvalentine4299 2 ай бұрын

closed captions are so useful i recommend everyone turn them on at the very least just for the intro ;)

@alexflohr1453 2 ай бұрын

Fool thought he could upload some tech news at 3 am eastern and get away with it?? Not so fast. Glad to be here!

@frederickpolk 2 ай бұрын

As always, thanks for the tech news Joe and Paul!🎉

@nmsumike 2 ай бұрын

Love your channel/videos - thanks you for being you and sharing all this info! Informative and funny

@cosminmilitaru9920 2 ай бұрын

Thanks for these videos Paul!

@jenrosejenrose7417 2 ай бұрын

Steve is a firehose of fresh air.

@Telukin 2 ай бұрын

Thanks Steve!

@roninnder 2 ай бұрын

A firehose full of air would lead to everyone burning to death. You’re supposed to fill them with water. Your attempted analogy would be harshly destroyed by Steve.

@auturgicflosculator2183 2 ай бұрын

@@roninnder Steve doesn't generally troll commenters.

@xxitz_pr0gxx631 2 ай бұрын

He's doing the work of Gaming Jesus. Oh wait...................HE IS GAMING JESUS!!!

@snintendog 2 ай бұрын

@@auturgicflosculator2183 steve is a know grifter.

@ssl3546 2 ай бұрын

The doot-doot-doot intro to your tech news videos will never fail to make me laugh

@Chill_Mode_JD 2 ай бұрын

“I’m Kent Brockman” 😂

@FredHarris 2 ай бұрын

Your comedic timing is always so good man. Enjoying your videos as always. Hope you're well.

@Spruntly 2 ай бұрын

Came here to say that in the thumbnail, in the place of Steve, all I see is a longer haired Douglas Reynholm and now I can't unsee it.

@MrDabraxus 2 ай бұрын

Ahh.. waking up to my weekly dose of Tech News!

@76golong73 2 ай бұрын

That picture of Steve as the Grim Reaper is effing priceless, damn near spit out my coffee! Well done!

@LuckyArmpit 2 ай бұрын

Nailed it. Thanks Paul. Thanks Joe. Y'all keep it real and it is much appreciated.

@mayavelle 2 ай бұрын

Came for the news, stayed for 4:30, love you Paul!

@Thor_Asgard_ 2 ай бұрын

Damn that into was outstanding.

@MrLandslide84 2 ай бұрын

LMAO Steve intro was hilarious!

@Zxanonblade 2 ай бұрын

My Asrock Z690 PG Velocita mobo has been pretty solid so far, tons of features and ports and it was less than $200 (tax included in that price) when I bought it!

@attack0nmem0ry 2 ай бұрын

Waking up with a hot cup of coffee & fresh Tech News is my favorite Sunday tradition. Thanks, Ste-! ... I mean, Paul! Lol.

@thesilverpittie9632 2 ай бұрын

I use ASRock for MBs, alphacool for water blocks and pumps, reference or founders for GPUs and corsair/lian li for fans, radiators, and accessories.

@ChrisWijtmans Ай бұрын

thermaltake is good. and seagate for PSU.

@jordanschellhase2952 2 ай бұрын

Did Noah Katz write that apology letter ?

@AlainCh2. 2 ай бұрын

I never dreamed to see Steve flying around my screen in SILENT MODE !!!

@MrHoezey7S 2 ай бұрын

who edited the intro? that was actually really funny LMAO props on adding a bit of goofy ahh humor

@loccolooocco 2 ай бұрын

Commenting from Switzerland: RMA‘d my ASUS TUF 4090 (cablemod adapter burned), got a replacement within 2 weeks, no questions asked. Overall a very nice experience. Had a few ASUS mobo‘s-not a single issue. Now using a ASRock mobo, flawless experience. Very pleased overall. I guess, it depends on the region you‘re at? Or just individual bad experiences

@jbrou123 2 ай бұрын

99% of the consumers have no problem with their products. Our of the remainder that do, most have good experiences with RMA's. It's the one in a million that have a bad experience that give a company a bad look.

@I.V.Y.N 2 ай бұрын

Maybe cuz distributor?, here i live in Indonesia most of all pc's brand have some distributor or some kind, so the repair or rma process is not going to brand directly, maybe that's why is different each country?

@SimonZerafa 2 ай бұрын

To answer the episode titles question, Asrock as the least worst option 🫤🤷‍♂️ To be fair my current AM5 mainboard appear to be quite good and I'm happy with the purchase, so far. At this rate though we won't be able to build our own systems if these manufacturers keep fucking up 😟

@jochenkraus7016 2 ай бұрын

"To answer the episode titles question..." Are there bad news about Biostar? Just in case they have the better fitting option ;-) (E.g. when I bought my ITX AM4 board a few years ago)

@SimonZerafa 2 ай бұрын

I very rarely seem them for sale here in the UK. I've not heard much about them in recent years. What is their UEFI firmware and other support like? Is "Colourful" also a main board manufacturer? 🫤🤷‍♂️

@razredge68 2 ай бұрын

Gonna have to disagree with you there. Recently dealt with them on a server motherboard RMA where they just sent back to me without even an explanation. Had to reach back out only for them to say that they found bent pins and wouldn't replace it. There wasn't any bent pins and when I asked for proof, they declined to provide any. Both sockets were inspected with a microscope just to be sure.

@jochenkraus7016 2 ай бұрын

@@razredge68 I think every company (exception maybe super small ones) has a product or a customer interaction that they didn't get right.

@OfSheikah 2 ай бұрын

@jochenkraus7016, my local state-owned companies people interact with daily REALLY like to fulfill themselves with that (the big corpos part)

@OG_Gamers_Live 2 ай бұрын

The last 4 builds I've done I've went with ASRock and no complaints with them so far. this last build I just finished is actually a gen behind I went with their ASRock Taichi z690 because its still a great board and it was heavily discounted and now offering a lot of features you can't simply get from a new board at the new lower price point, and offers a little upgrade path for me , but seeing as how the computer its replacing is a 6th gen i7 that I've had about 8 years? I don't think I'll mind it not being the latest and greatest.

@cheeseswears 2 ай бұрын

Just bought a Zephyrus laptop a couple months ago and I really like it.. I’m just glad I went with Best Buy’s 2 year protection plan.

@animejanai4657 2 ай бұрын

It's too bad that EVGA has such low existence now in the motherboard arena. Is it even mentioned anywhere as a major motherboard supplier?

@yulfine1688 2 ай бұрын

Sadly not really.. some people say asrock but their reputation hasn't been good almost ever that I'm aware of.. Nzxt boards are solid from what I know but I haven't kept up with them so idk what boards they have for what sockets.

@christopherwood2290 2 ай бұрын

@@yulfine1688 NZXT board are rebadged ASRock boards.

@bubba966 2 ай бұрын

EVGA no longer makes mobos. Their Z790 was the last Intel boards and the AM5 boards got scrapped. Last I checked there wasn't even BIOS updates for 14th gen CPU's to run properly on their boards.

@peterwstacey 2 ай бұрын

I am holding out for Supermicro 😃

@umkm2k 2 ай бұрын

I'll never forget that MSI released a BIOS update that bricked their mobos. To be fair, when I told them the model and how I had used their software to update their BIOS on their board, the RMA was approved instantly. Then again, I researched the BIOS version and it had been live for months without a fix. I guess issuing brand new mobos was cheaper than paying someone to fix it.

@the_arcanum 2 ай бұрын

That Paul avatar looks awesome and is doing great at hardware news. It looks almost as conversational as the real one !

@dyson9422 2 ай бұрын

Thanks for the entertaining delivery of hardware news. Maybe next time you can do it in iambic pentameter. Who will we buy motherboards from? Back in the day you would find some undergraduate and have them build what ever you wanted. For me it was the Department of Energy that wanted an energy management system.

@Darkslide2AR-FE 2 ай бұрын

4:29 EMOTIONAL DAMAGE!

@simoSLJ89 2 ай бұрын

Senzu Bean! :D

@ebsmith1102 2 ай бұрын

Biostar and Soyo chiming in

@OfSheikah 2 ай бұрын

yoo Minisforum HAS to be in considering they also have their good chunk of liquid metal shenanigans (Just to fit in the big 4 corpo track record)

@Whoadayson 2 ай бұрын

Pic at 0:10 made damn near shart myself laughing so hard... Unexpected goodies! Thanks you

@Kista79 2 ай бұрын

I haven't had much luck with Asus products, the fan failed on a 2060 and they replaced the card without any issues however it was not the same card I had sent them. The replacement ran way too hot for mining but casual gaming it was fine. I've also had two motherboards that were buggy, one had a power issue and wouldn't restart, you had to pysically remove the power cord and let the power drain out and then plug it back in and that was even with different PSUs.

@stanleyreynolds7800 2 ай бұрын

I've been building PC's since the late '80s. I had to be careful with the ASUS motherboards because they often had bad batches. Back then, I could actually talk to tech support in Fremont. In the last few years, I've given up with ASUS's RMA's, because they never fixed the problem I sent the motherboard in for. Now, if I do buy one, I just throw it away if its defective.

@darrenmoore-mj2zq 2 ай бұрын

Same here, over the years 2 x motherboards and 2 x GPU failures, took me a while to learn my lesson. I don't buy anything at all from them now.

@likefunbutnot 2 ай бұрын

Same deal. Started getting PC parts in about 1990. I've sent many products back to Asus over the decades. Motherboards, monitors, notebooks, whatever. I have literally never had an RMA completed by having a repaired or replacement product returned to me. I've long considered Asus a half step above ECS with a premium reputation that it's never done a single thing to justify. I figure its generally good reputation has really just been marketing. A lot of people are mad at Gigabyte but at least they ship back working products when I RMA something.

@CaptainScorpio24 2 ай бұрын

thats exactly what they want us to do... use n throw. no service no repairs

@IONindustries627 2 ай бұрын

I cant wait to discuss Operation Northwoods with ChatGPT4

@iamperplexed4695 2 ай бұрын

Good Luck with that .

@jbrou123 2 ай бұрын

That was 62 years ago, nobody cares about that, even though similar things are happening today.

@tringuyen7519 2 ай бұрын

@@iamperplexed4695Commenter does care about the subject matter. They just want to hear the ChatGPT 4o GFE voice!😊

@theendoftheline 2 ай бұрын

distracted over obsessing over past distraction moves, wonderful hobby

@JeffWok 2 ай бұрын

Dude! Your channel rocks. Keep it coming.

@brandonbradley7060 2 ай бұрын

I have used Asrock for my last few builds. Haven't had any complaints.

@GeoStreber 2 ай бұрын

AsRock?

@sirius4k 2 ай бұрын

ASRock has also dealth with anti-consumer bullshit. None of them are clean. You're left with choosing the least-shady option at the time of purchase. Much like in politics.

@rusakko91 2 ай бұрын

@@sirius4k What anticonsumer bs they did?

@AdrianGell 2 ай бұрын

AsRock and ASUS are still closely related enough that I'd be skeptical of this.

@sirius4k 2 ай бұрын

@@AdrianGell No, they aren't. They parted ways a looong time ago.

@MalBoYover 2 ай бұрын

6:45 wooow i could never tell my self that a speaker makes sounds what a technology

@MoultrieGeek 2 ай бұрын

And how much processing power, electricity and needless carbon output was used to state the fucking obvious? Brilliant use of resources lads.

@renevdk4387 2 ай бұрын

It identifies what it sees. It remembers where it's seen things. If you don't see the possible implications, I genuinely envy your blissful ignorance.

@MoultrieGeek 2 ай бұрын

@@renevdk4387 Great, let's burn the planet down so I can find my keys.

@RichHeart89 2 ай бұрын

Was that Astra demo edited by you to show prompts and responses without dragging on the vid or edited in the original demonstration to always snap right away to the response to make it seem like it's super fast?

@skuko1980 2 ай бұрын

criminally underrated tech-news. love you guys, so here's a comment and like for the algo.

@phero2 2 ай бұрын

To Asus and all the rest of the regards: YOUR WORDS MEAN NOTHING. NOTHING.

@sreif78 2 ай бұрын

My recently deceased Grandpa is so lucky. He'll miss the AI hell scape and at 98 years he got to enjoy us having technology and machines help us do things but not do them for us entirely. Oh well, getting ready for the Butlerian. Got my 2 x 4 with a nail!

@tringuyen7519 2 ай бұрын

But ChatGPT 4o can give men a real GFE! Think of how it could solve depression globally!😂

@xXx_Regulus_xXx 2 ай бұрын

@@tringuyen7519 hope you're joking lol. I'd rather be a hermit than pretend some silicon wafers love me

@kyoudaiken 2 ай бұрын

From Germany: Had no issues with ASUS RMA, I had a delamination issue on my ASUS monitor and I sent it back with accessories by accident. When I got the replacement screen I asked them to send my accessories back and they happily did that for completely free of any postage charges.

@stepfanie9617 2 ай бұрын

They're doing good here in Indonesia. A person i know returning his 2060 to get free upgrade to 3060 due to 2060 being discontinued. Their monitor also looking good for RMA process. The local official distributor is one of the best in the country.

@LISTEDGames 2 ай бұрын

All of a sudden I am glad I bought a steam deck!

@randomlyentertaining8287 2 ай бұрын

EVGA sitting in the wings, secretly waiting for their chance to drop in and "save the day": Mmm, yes.

@floppa9415 2 ай бұрын

Maybe its because I'm in Europe, but I only had great experiences with Asus. Last year I bought one of their cheapest mainboards for my 13600K and just assumed that it would work with the 13th Gen CPUs without a BIOS update. But it turned out it didn't and so i created a support ticked and they, despite me messing up my research, updated the mainboard completely for free - shipping included.

@Chewbert 2 ай бұрын

Lmaoooo the “would” got me so good bro 😂

@Cookie2734 2 ай бұрын

Noone, i'll buy myself a texas instruments calculator.

@JosiahBradley 2 ай бұрын

Just wait until you hear about their exploits 😂

@Simon-tr9hv 2 ай бұрын

Asrock

@sirius4k 2 ай бұрын

ASRock has also dealth with anti-consumer bullshit. None of them are clean. You're left with choosing the least-shady option at the time of purchase. Much like in politics.

@rusakko91 2 ай бұрын

@sirius4k What anticonsumer bs they did?

@sirius4k 2 ай бұрын

@@rusakko91 Suppressing reviews showing their products in a negative light. Banning reviewers who do so. Stuff like that. And they tried to stuff NFT garbage to people, but luckily that died down pretty quick on its own. This is not on the same level as ASUS or Gigabyte with their PSU fiasco, but they're still not clean.

@rusakko91 2 ай бұрын

@@sirius4k "Suppressing reviews showing their products in a negative light. " So what? Asrock's marketing budget is small, so is wise to make value for money choices. These big time reviewers always can buy these tech products by themselves. Are Thermalright suppressing reviewers, when they don't gave them free samples? Their marketing budget is very small, but their CPU coolers are the best.

@rusakko91 2 ай бұрын

@@sirius4k "Suppressing reviews showing their products in a negative light. Banning reviewers who do so. " So what? Asrock have little marketing budget (so they can sell their products cheaper), so they need to make best value for money choices. Those big reviewers can buy their own review samples. Are Thermalright suppressing reviewers, when don't gave any free samples for them? They also have little marketing budget, so customers can get excellent value for money from the best CPU cooler manufacturer.

@SciPunk215 2 ай бұрын

Good work Paul!

@lindah6954 2 ай бұрын

Just bought a Corsair K55 Core for $40. Love it.

@TheHrb1234 2 ай бұрын

Not ASUS, thats for sure.

@OfSheikah 2 ай бұрын

good call! thats for sure!

@fetzie23 2 ай бұрын

I don’t think it is actually possible to boycott every company that has done something shady.

@pptemplar5840 2 ай бұрын

Of course it isn't, Asus was already doing "shady" things, idk if shady is the right word for blatantly lying to people's faces. We obviously can't go "Nobody buy anything from a company with a controversy", everyone has had some amount of controversy, but people should 1000% consider those controversies when making a purchasing decision. It is very valuable for them to be made VERY public affairs because now everyone doesn't have to dig through a bunch of possibly bot generated reviews and junk to evaluate the risk you are taking with a purchase.

@damageinc81292 2 ай бұрын

Right. Then you wouldn't have any companies to buy parts from at all. All companies everywhere do shady shit all the time

@undefinedxx55 2 ай бұрын

This is exactly the mentality as to why we have worse consumer rights than some 3rd world countries

@TealJosh 2 ай бұрын

@@undefinedxx55No it's not, like at all. Boycotts are proven to be completely ineffective. Want consumer protection? Demand it into law...

@lexluthermiester 2 ай бұрын

@PaulsHardware You knocked it out of the park with this one! Hilarious! Yet still spot on.

@Ayns.L14A 2 ай бұрын

Thanks Paul..

@SullenSecret 2 ай бұрын

Last time around, I ended up buying a $500USA motherboard from EVGA simply because I trusted them. I still have Windows run the CPU at 99% just to be careful. ???

@tihruytssgjjvsavcxtbvhj3429 2 ай бұрын

Running it at 99% disables Turbo Boost entirely. So your cpu is running like half as fast as it could.

@SullenSecret 2 ай бұрын

@@tihruytssgjjvsavcxtbvhj3429 - Eh... My processor is crazy fast. Turbo Boost is like official overclocking, anyway. I'm fine.

@ragtop63 2 ай бұрын

People need to stop taking what GN says as gospel. Steve has turned that channel into a drama channel with shock content, claiming to be journalism. Most of his talking points about LTT were wrong or already being addressed. He’s about to be proven absurdly wrong with EK because he took the word of a group of disgruntled employees and refuses to talk to any EK senior management about what really happened. I mean, unless you count him secretly show up to LVL UP Expo with the intent of trying to ambush EK into an “interview”. Which completely failed and he had to go home with his tail tucked. But he won’t even mention that he did that because it doesn’t play well into his intentions. Anyone with any critical thinking skills would be best suited to stop watching that drama channel and stick to content without agendas, like Paul’s Hardware.

@B3yondBlu 2 ай бұрын

GN thinks they're Good Housekeeping when really they're Fox News.

@Goochigoop 2 ай бұрын

Conjecture, everything above is conjecture.

@thetazlord 2 ай бұрын

@@Goochigoop Then you absolutely didn't watch LTT's response video. That video clearly shows that there were definitely things that needed to change in LTT but by and large most of Steve's allegations were either already known and being taken care of or just straight out false, whether due to misinformation or otherwise. I also heard that GN did go to LVL UP with the intent to try and ambush EK at their booth but EK decided to not attend the show because people might actually believe the unsubstantiated allegations Steve put out. In BOTH instances, Steve either did not take the time or flat out said he would not talk to any senior management at either company (ambush attempts aside). THAT is not true journalism. That is, in fact, shock journalism. So, the OP is right.

@ragtop63 2 ай бұрын

@@thetazlord You're not wrong. I was at LVL UP and there were some chatter about either Steve or someone from his team was there scouting out EK's booth. I don't know what his team looks like so I can't confirm but if he really did do that, that's a slimeball move. If he really didn't want to talk to anyone at EK until "this issue is taken care of" then he wouldn't have done that. That means he's only in it for the views. I also did some snooping on his channel and you can see his viewership taking a steady decline for the 12 months prior to his LTT video. Then all of a sudden he gets 2 million views in 1 day. Yeah, we can pretty much guarantee this is his new style of "journalism" and he can be removed from the list of reputable tech tubers.

@knackmedia 2 ай бұрын

@@ragtop63 I was at LVL UP too and I was hearing the same chatter. I was wondering why EK's was absent for the show because I specifically went there to see them and some other vendors. Asking around and I heard pretty much the same thing you said. I don't watch GN because unless you plan on using stuff in a controlled environment with very specific criteria, their testing has no bearing on real-world usage of hardware. But now that I'm hearing more and more people say the same thing about that attempted ambush, I'm definitely never going to watch their videos. Doing stuff like that while throwing shade at someone else is the same kind of dirty in my book.

@ocha-time 2 ай бұрын

8:02 PAUL CATCHING FEELINGS FOR GOOGLITA

@leoric21 2 ай бұрын

In Asus RMA didn't seem like the best idea right now. Thank you good sir

@Molasar54 2 ай бұрын

Great video and good information

@GD_MoonBlister 2 ай бұрын

AWESOME video Paul and Joe! I still can't believe Asus has not learned anything from all the RMA issues that they have had or they just don't care. As far as the AI stuff, it's getting bad. Remember when automated devices replaced real working people in factories and so forth? Now we are talking about AI talking and controling more and more things. End times are upon us, just don't know if it's going to go Terminator or Fallout route.......mabye a little bit of both? Scary stuff.

@r200ti 2 ай бұрын

RMA his sponsership, LOL. Pauls news is awesome.

@Doug-mu2ev 2 ай бұрын

Awesome episode. Steve be praised! Amen.

@jimmx2 2 ай бұрын

Just found you with the algo🎉 you rock!

@hardlyworgen71 2 ай бұрын

Liked for the position of the water stream relative to the image of Steve so it looks like something other than a stream from a fire hose.

@OlettaLiano 2 ай бұрын

Love the wit and sarcasm. 👍

@theredscourge 2 ай бұрын

I haven't considered an ASUS board since 2009 when I had 2 of em fail early not even 5 years old. I've built about 25 systems and have had failures from all brands, however the MSI failures were the least objectionable so I now try to use them.

@somename8831 Ай бұрын

The remember where your glasses are is like the recall feature of MS only that the info i stored in some random cloud instead.

@Yogi_Bear69 2 ай бұрын

I was waiting for the "Enhance, Enhance Enhance" zooming in on the customer induced damage. Oh man that would have been perfect.

@rwhunt99 2 ай бұрын

I was somewhat lucky, I had issues with 2 Asus MB's since it happened right away, I sent them back to New Egg and they replaced them with no hassles.

@adamsleath 2 ай бұрын

Humour and wit you're a class act callahan

@mattchenard591 2 ай бұрын

ball tingling intro music...i dont feel the same way about those news intro jingles

@westonsiegel2883 2 ай бұрын

"Fire up the pitchforks" made me laugh way too hard.

@nuclearpcs2139 2 ай бұрын

I have been using Asrock boards all these past 6 years and left all the Asus unstability drama. No Issues at all, solid vrm, good price good audio, pretty looking, hidden features, extensive tweaking bios settings and a wide rage of good selected boards that go to the point without unnecesary gimmicks and giving the power where it counts !!!

@outlet6989 2 ай бұрын

Hi Paul. When I read the fine print describing what items must be returned on an RMA warranty request, I believed I read a line that said an RMA would not be honored if the ASUS key fob was not included with the RMA component.

@Fitawhidan_Nashuha 2 ай бұрын

I love the tech news here.... However, after watching other channel while I am cooking, I am asking myself where is the quick bits and realized it is Paul's tech news. sorry for that. I am here to confess my sin (?) hahhaha

@zid2714 2 ай бұрын

I dont know why they only mentioned US and Canada. I live in the Uk and Ive had a terrible ASUS RMA experience with an x570 motherboard back when they were new. I havent purchased another motherboard from them since.

@kovacsj7823 2 ай бұрын

I buy Asrock mobos since 10 years. Never regretted it. Only once i bought Asus in those years, and it came with bent pins right from the factory. Thankfully the guys in the store could fix it free in 20 minutes.