The smart meter installer arrived, assessed the task, deemed it too complex, and disappeared without completing the job. @OctopusEnergy #smartmeter #smartmeters
Пікірлер: 462
@mrfxr16953 ай бұрын
In many countries, term engineer is used for person with academic engineering degree. Others are installers, fitters, operators, etc.
@mrfxr16953 ай бұрын
@@stuartcraigon2003 I agree, that's how it should be, but in reality we have BT engineers, gas engineers, even guys that deliver and fit household appliances are called "engineers" 😉
@alan_davis3 ай бұрын
@stuartcraigon2003 no, there is absolutely no legal protection for "engineer" terminology in the UK. In other countries, e.g. Germany, there is.
@suzyqualcast62693 ай бұрын
Bout The Royal Engineers?
@mrfxr16953 ай бұрын
@@suzyqualcast6269 military engineering is highly respectful entity on its own for sure
@RenigadeWarrior13 ай бұрын
I'm a building engineer. But more in the sense that Geordi LaForge is an engineer. I don't hold a degree but I have 20 years of experience doing trades work. I'd never claim to be anything other than a building engineer however because of the lack of degree.
@posei39603 ай бұрын
I think the term 'engineer' is getting used too often when actually not appropriate . A more correct time would be 'fitter' or 'person with a sense of self importance coupled with delusions of adequacy'
@ThomasHeather3 ай бұрын
I'm a qualified spark but I work mostly on fire alarms and I cringe when others refer to themselves as Fire Alarm Engineers". Technicians, we are technicians
@geoffh13 ай бұрын
Lots of US states have laws that prevent the frivolous use of the term "engineer." You must be a licensed professional engineer before calling yourself such.
@sirtinley-knot29443 ай бұрын
a "fitter" is not a job for numpties and requires an apprenticeship
@benjohnson55013 ай бұрын
They aren’t meter engineers. They’re technicians. Halfords garages don’t have mechanics, they have vehicle technicians and the list goes on.
@slasher11663 ай бұрын
@geoffh1 I don't have a PE but do have a degree and my job title is electrical engineer. That being said, my feelings of inadequacy make me hesitant to call myself such. 😂 I have heard that though. I think it's probably most important in civil. I even sign prints or I'd say that would be the one thing you can't do without a PE.
@davey60243 ай бұрын
My mate worked for british gas for years doing insualtion. He got a promotion, put on a 2 week residential course at BGs training centre, and was out working as a dual fuel meter fitter the week after... I personally have had first hand experience at work of a smart meter fitter disconnecting 6 earth clamps for the gas bond and just left them hanging in the external meter box. I was pissed as i had just completed all the remedial work following the eicr. Now im not proud of this, but I grassed on him and called up his company to let them know he had left the whole block without main gas bonding. Sorry meter lad but if you are not aware of your mistakes, how can you learn from them 🤣
@bmurdoch853 ай бұрын
Your mate was telling porkies then if he said he was trained in 2 weeks 😂😂😂
@WokWongz3 ай бұрын
Why would a meter fitter remove earth bonding clamps ?
@jackwayne25473 ай бұрын
Your friend I’m afraid is a liar
@stuartcraigon20033 ай бұрын
Grassed! No mate, you prevented a serious incident. Its this kind of incompetence and stupidity that needs called out.
@Simon-ui6db3 ай бұрын
@@stuartcraigon2003 exactly.
@electricalrescue42713 ай бұрын
Back in the old days when we had electricity boards Meters were fitted by meter inspectors. These guys were all time served electricians and were very strict on what they connected. Oh, how we have advanced 😂
@558vulcanxh3 ай бұрын
Quite true, but then it was a Nationalised and not profit driven mess it is now .Our swear word is ,"Thatcher" 😊
@terencejay88452 ай бұрын
'Time served' is a much miss-used term these days. It used to mean that a recognised indentured apprenticeship had been completed, leading to qualification. Now, it mostly means 'I've been doing this job for ages, Mate.'
@eubikedude2 ай бұрын
@@terencejay8845Sadly so and lots of 🤠have the wrong kind of "time served".
@Priza25Ай бұрын
I'm a meter fitter. The standard of work even 10 years ago was horrific. The installs I pull out from the pre 2000s are always a mess with exposed lives etc.
@electricalrescue4271Ай бұрын
@Priza25 it all started after the regional boards were privatised. Late 80s early 90s As an Electrical Inspector I've generally found the standard dropped considerably from 1995 to 2010. There's many different reasons for this sadly. Lack of proper apprenticeships and profit being certainly major driving forces for this
@electricalrescue42713 ай бұрын
Safe isolation would be done at the cutout anyway. Remove the fuses, test lamp on the live side to prove test lamp. Test on the load side for isolation. Retest test lamp on live side. Safe isolation proved. The meter cover should not be removed until safe isolation proved. Is it that hard, he was scared of 3 phase 😂
@gavin18343 ай бұрын
It's not about being scared of 3 phase I bet he wasn't 3 phased trained and just thought it was a multi rate meter which can look identical and didn't realise until he was too far in unfortunately the supplier's information is often lacking and rather than miss an appointment or call the customer they will send an engineer who can't work on the job but gather info and rebook the job, but to cut the seals before working out if you can start the job and then to leave it unsealed is poor
@greenaum3 ай бұрын
@@gavin1834 It does say "Polyphase Energy Meter" right on the top. And there's L1, L2, L3 lines. I'm not an electrician at all but I could tell you it's 3-phase. It says "3 x 230 / 400V" by the CE mark toward the bottom too. Three dead giveaways, if I didn't know how to wire 3-phase (and I don't, not being an electrician) I'd walk away without touching it, at least I wouldn't have done any harm.
@AS-hb5cs2 ай бұрын
Absolute nonsense the meter engineer was completely correct, there is no way to isolate the board which meant he would likely pull and install all three fuses on load , dangerous to him and all the appliances etc fed from the board, only issue is he should have resealed the meter and cutout. I am a Mocopa Instructor.
@totaltekkersfootball2 ай бұрын
It's 3 phase and it's also a black cut-out. It would be a bit different if it was single phase because less power means less risk. Pulling fuses is a risk within itself especially that amount of power without safe isolation
@peterigrenyi9176Ай бұрын
Just hand your qualifications back in and retire ... u have no clue
@Beariam243 ай бұрын
I always remember when I was doing my solar course years back at maybe the biggest training company in Devon/Cornwall, seeing a group of people in the next classroom start on the Monday and then on the Friday given tool box, uniforms and a bright yellow van (EDF) and sent on there way to install smart meters across the south west! Terrifying really and definitely not engineers!
@bmurdoch853 ай бұрын
No one starts installing meters after only a weeks course 😂 nice story tho
@Beariam243 ай бұрын
@@bmurdoch85 not a story, this was in 2018 so might be different now. You’re obviously a meter installer and you might have done it differently. But I know what I saw and even asked the lecturer at the college soooo 🤪
@bmurdoch853 ай бұрын
@@Beariam24 my point is you made out people arrived on a Monday and by a Friday were qualified to fit meters. Unless they were qualified already and that was their induction it’s not physically possibly. The ACS for gas safe alone takes a week..
@Beariam243 ай бұрын
@@bmurdoch85 wasn’t gas it was electric
@RoughRestos3 ай бұрын
@@Beariam24 DCET/Focus?
@rubusroo683 ай бұрын
When we moved into our flat a few years ago all the seals had been cut and Scottish power went mental when they came to swap out the old meter
@homeoftheinepttulpagamer2 ай бұрын
we had an electric shower installed and so needed an RCD fitting to the circuit (rather than removing the whole consumer unit). a year later someone came from the supplier to install a smartmeter, unfortunately our shower developed a fault a few months down the line and so we called an electrician.. apparently because supplier engineer couldnt fit in the necessary parts for the smart meter so they just bypassed the RCD and never told us, it wasnt until the next electrician came along he pointed out how dangerous this was. good job it didnt fail with someone in it.
@shamrockshore63083 ай бұрын
About 2 years ago, my neighbour got a smart meter. I'd a look after it was fitted. About 40 years previously, he'd built a shed at the end of his garden and run a 2.5 t+e from the old meter to a fuse unit in the shed. The smart meter installer put a switch disconnect in his meter cabinet and connected both the 10mm house tails and 2.5 t+e into it....presumably backed up by an 80 amp supply fuse.
@oxfordsparky3 ай бұрын
It’s perfectly legal to connect a 2.5mm directly to the incomer provided it is adequately protected before any loads are connected, absolutely not the way I would do it but its in accordance with the regs, well maybe not at this distance but over a short distance it is.
@picklyplumАй бұрын
Energy suppliers are not responsible for DIYers electrics. The 2.5mm was there before the smart meter installer turned up and therefore he left it safer by installing a double pole isolator.
@radiotowers11593 ай бұрын
Two meter fixes by two different meter fixers and each made a mistake, one connected reverse polarity which I witnessed , the second left me with two electric and gas meters on my account...Octopus
@denbo7863 ай бұрын
Never saw wago connectors like those before. Learn something new every day
@T_Perkins3 ай бұрын
Think they're 'top jobs'
@legominimovieproductions3 ай бұрын
They even have them for 150mm2 cables, we have one of this terminals in school for show. Its the size of my hand
@derekferguson3853 ай бұрын
Stick with Henley Blocks.
@alarmactionukalarmactionuk8932 ай бұрын
@@derekferguson385screw terminals can vibrate loose causing arcing.
@funnycatvideos54902 ай бұрын
@@T_Perkins yeah they're basically garbage. Plastic junk you can't torque with a screw clamp with the brass barrel. plastic connectors would never work in America UL standards
@danwalter63313 ай бұрын
And the two words are "numpty" and "borrowed". Even if there is no prize, it feels good to write "numpty" 😂
@mojavegold-3 ай бұрын
Thank you.
@jasonwatson90113 ай бұрын
Quick, pull the fuses and put a proper isolator in. It's a bit odd as isolation switches was an issue as they are not common on older installs. Obviously an inexperienced installer. The installer who did our smart meters had no issue on ours apart from a gas leak on the old gas meter which I couldn't smell after having COVID. He didn't bat an eyelid that our install has a front end 100mA Time Delay Type A RCD and not an isolation switch. I did double check after he left for loose cables which I have run into on site following a meter upgrade.
@johnburns40173 ай бұрын
A front end RCD? That is an isolator as it is double pole. The French use an RCBO as an isolator.
@bluebellelectrical3 ай бұрын
I had to point out to the meter "technician" who changed my meter at home that he'd reversed the polarity. 🤦🏼♀️
@davidquirk80973 ай бұрын
As a genuine, worked my balls of a Tech College, Technician I find the misuse of the title Technician about as annoying as Engineers who suffer the same ignomy when hearing about washing machine 'engineers'.
@mikelucinder32843 ай бұрын
How do you reverse the polarity of an AC system?
@davidquirk80973 ай бұрын
@@mikelucinder3284 line and neutral reversal. In the UK the neutral is often tied to the circuit protective conductor so, whilst the electrical load won't see any difference there are safety implications especially when you consider single pole switching. UK/EU regs regard both legs, line and neutral, as 'hot' and refer to them as phase conductors.
@mikelucinder32843 ай бұрын
@@davidquirk8097 Doesn't change the polarity though does it.
@rowgli2 ай бұрын
@@mikelucinder3284not in any tangible way, but it does (at all other moments but zero crossing, anyway). The above responses are the important ones.
@manickbarry3 ай бұрын
Octopus are both great and terrible at the same time
@joshuatk593 ай бұрын
A lot of the big companies use contractors with varying levels of skill. Doesn’t fill you with much confidence knowing that your smart meter install _might_ be bodged.
@WimTon3 ай бұрын
@@joshuatk59 Using less skilled people to mount meters can be dangerous. If they do not tighten the terminals screw enough, the meter can catch fire. Certainly with the 1 phase installations that are still common in the Anglosaxon world. Some meters come with a sticker that "screws must be tightened to xx nM."
@maskedavenger25783 ай бұрын
@@joshuatk59Simple don’t get a smart meter ,no body needs one or has to have one fitted .
@scoochysteve2 ай бұрын
Dig deeper, Octopus Group are actively involved with the backdoor privatisation of the NHS and even have a lord on their board actively advising them how to go about it. NOT a good company!
@gracebateman7772 ай бұрын
@@maskedavenger2578they never stop the harassing letters and emails about them until you do though.
@RedTail1-13 ай бұрын
I couldn't comprehend anything you said until the very end.
@BentusiProgenitors3 ай бұрын
I cant understand what he's saying for the life of me.
@uncled393 ай бұрын
Is English not your first language?
@BentusiProgenitors3 ай бұрын
@uncled39 are your feelings hurt little boy?
@snorman19113 ай бұрын
Yes, but what does that have to do with whatever this guy is saying? Did he have a point or was he just saying random words?
@rooma24443 ай бұрын
@@snorman1911was he speaking cockney slang or are we just dumb? Dafuq. 🙂
@snorman19113 ай бұрын
😂 some slang, some accent, combined with no context on what is going on, and I really dont know what he's trying to say. @rooma2444
@derekferguson3853 ай бұрын
Whoever fitted the Waygoes was a numpty. There should be a main switch fuse there.
@shaneyg19883 ай бұрын
Electricians acting like there isnt any crap incompetent Electricians about in this comments section
@custos32493 ай бұрын
Yep. It's like all the "Another shop...." stories on mechanic/auto related channels. Evidently no mechanic anywhere ever has forgotten something as simple as an oil drain plug or otherwise botched a job due to negligence, oversight, or basic incompetence lol. Clearly it has to be the owner who screwed up and doesn't want to fess up. Clearly.
@bramcoteelectrical10883 ай бұрын
😂sometimes maybe good...sometimes maybe bad😅
@williamtopping2 ай бұрын
Watt are the chances eh. Shocking I say
@seanjay8863 ай бұрын
Big problem in the metering industry of cross training. Both gas and electric are now carried out by the same person. This ends up with one side or the other suffering from lack of experience and skills
@scitec7172 ай бұрын
Thats a load of rubbish alot of the engineers have been dual fuel trained for 14+ years and fully experienced on both fuels
@seanjay8862 ай бұрын
I’ve been out to investigate issues in the industry and find there’s a huge lack of skills in the gas industry. Gaining your ticket these days is a pay your fee and get your ticket. I’ve seen some terrible things over the past few years and there only getting worse. The metering roll out has only made this worse. Some engineers can’t even carry out basic checks. How they passed in a training centre. I will never know.
@damianjones6546Ай бұрын
Yeah I bet. He was probably a bit nervous turning up at a job like that. Then not being used to three phase. Oh dear. If my mental health hadn't been ruined by my last career, I wouldn't mind training as an electrician.
@derek10120113 ай бұрын
The left had cable protection is not adequate. Unless L1 L2 and L3 Including the Neutral are double isulated. The copex gland should be connected to a adaptable box which would protect the tails to the final connection.
@conorlanders8401Ай бұрын
It looks like double insulated meter tails which would be okay
@derek1012011Ай бұрын
@@conorlanders8401 I would still have the gland made off into a structure rather than have the gland hanging like they have done. Also i still would enclose as much of the exposed tails as possible. It would look better, more professional.
@82MLPGTS3 ай бұрын
To be fair, that is a train smash.
@Thegardener873 ай бұрын
All, and I mean all, failed electricians, oops, I mean meter fitters, make any excuse not to do the job. I've never come across a good one.
@christophergallagher38453 ай бұрын
I've never met an electrician who went and became a meter installer lol
@Thegardener873 ай бұрын
@@christophergallagher3845why would they? It's going backwards
@christophergallagher38453 ай бұрын
@@Thegardener87 exactly
@anthonyschofield78073 ай бұрын
The guy who came to fit my meters took one look at my gas meter which is admittedly is installed in a stupid place by British gas and just said it couldn’t be done!
@stevenwalker31023 ай бұрын
I had an emergency call out for a regular customer because the metre installer had said there was a dangerous situation with the meter tails. I got there, and the dangerous situation was he didn't know which conductor was which to prove dead because the tails weren't colour coded 🤦. He looked baffled when I showed him the line was simply the one with voltage to earth when energised and the even bigger clue is the one that runs through the fuse when you trace it back to the source. I'm not s a jobsworth or a grass and try to help people and teach them when possible, but someone who doesn't even know the basics of Safe Isoliton shouldn't be working on main cutouts. He left the best until last as I had to stay and babysit the 'competent' engineer whose version of a polarity test was to plug in a martindale socket tester 😂.
@Suedenim19993 ай бұрын
I went to replace a cu that has been poorly 'professionally installed' and found the latest smart meter install not even screwed to back board. Tails flapping etc. pulled fuse, installed meter correctly, tested and video to ensure I indemnify myself as smart meters auto register cover removed
@_Steven_S3 ай бұрын
Why the Wago enclosure and not a REC4 (for example)?
@madmatt677ify3 ай бұрын
Few of the meter installers are restrained meter readers, like caliber had come round "better not leave the scanner on the roof again or I'll get sacked, I've done it twice herr herr 🤪" needless to say he put wrong readings in 🙄
@christastic1003 ай бұрын
Crazy man . Anyway About time The DNO or meter provider fitted an isolation device where possible automatically . On that note I was Just wondering why you would fit Wago connectors and not a four pole isolation switch anyway. Iimagine it would have cost less anyway???also no fixings on the tails?
@wodmarach3 ай бұрын
I had a consumer unit replacement done a while ago due to a fire (apparently in the 80's it was ok to frame them in wood...) took one look in the meter cab cleaned it up and fitted an iso for no charge stating he'd send the bill for that to british gas (my supplier at the time) as he was a sub contractor for them and they'd save money not having to send out another person to bring it to code.
@johnsherborne32453 ай бұрын
British Gas, years back my dad, a tool room trained grad engineer had them fit a gas socket for his free standing cooker. The installer wound the black iron up so hard he split the fitting. Then announced the inspector had to check his work before the gas could be turned on. The inspector said he wasn’t qualified to replace the split fitting. Dad threw them out and fitted a new elbow.
@TheRealAncientGamer3 ай бұрын
Octopus energy left us with a faulty gas meter since February 2023, its diaphragm is knackered, is misreading, I opened a complaint after they continually failed to get a standard meter installed, they claimed they aren't made anymore...every builders merchant in the uk states otherwise, complaint got escalated in october, they closed the complaint with no response except a £200 "customer courtesy payment, we're now going to get our own meter installed, because they certainly can't do a simple task.
@StuffJason4373 ай бұрын
Octopus energy taking notes from boeing 737 and legacybox.
@stuartcraigon20033 ай бұрын
No your not because they own the meter, it's their equipment and removal is theft and illegal.
@roadrunner98403 ай бұрын
Go to the ombudsman
@averycoolpersonwhoisntasec9463 ай бұрын
I’m a meter fitter, not 3phase trained tho, to my understanding as long as we could power down @ the main cu the job would go ahead, bit of a strange install tho, could remove the wago and connect the tails directly into the meter, but we aren’t allowed into anything besides a isolator, which that is not, probably why he shit himself On a side note the whole mains head is the cutout and the 3 are fuse carriers And I do believe he is right in sayin whoever installed that wago is a numpty (doesn’t make up for his own shoddy work and laziness), because it’s just 1 more thing going on which isn’t required, get the earth into a block and rip it out
@jackwayne25473 ай бұрын
The wago connectors are effectively the same as a Henley or Lucy block remove it and put an isolator in its place
@averycoolpersonwhoisntasec9463 ай бұрын
@@jackwayne2547meter fitters aren’t allowed into wagos because we’re not sparks, but considering he cut the seals and fucked off im surprised he didn’t just swap it for a iso, would’ve been a easy job
@Priza25Ай бұрын
If it's anything like my place you need photos before and after. I reckon he was probably concerned that he couldn't check for tightness after manipulating the outgoing tails.
@sergiofernandez37253 ай бұрын
Can we get an update on Gordon's E7 meter and iso swap out? Could this be the sequel to the Tesla Diaries?
@efixx3 ай бұрын
Tune in tonight
@sergiofernandez37253 ай бұрын
@@efixx Will do
@user-ft9yu2ms1v3 ай бұрын
Its simple, really. A single phase engineer turned up and was not qualified to touch a three phase install, therefore could not complete the job. Not sure why the seals were cut. Could have been cut and placed on the fuses not sealed correctly, as lets face it, most electricians do these days.
@NeonXXP2 ай бұрын
I asked Octopus for an isolator to be added to ours. The engineer came, looked inside, told me he is not 3-phase qualified and left. That was a month ago and I have chased them multiple times.
@efixx2 ай бұрын
If you can chase up our meter replacement. We are still waiting.,
@greeney763 ай бұрын
I wouldn't have a gas engineer doing any electrical work in my house, why would you ?
@krashd2 ай бұрын
No one would, but British Gas is the name of a company that offers gas and electricity so even their electricians are known as British Gas engineers.
@zaxmaxlax3 ай бұрын
Isolation? Pffff turning off service to replace a meter? pfff He should've seen how people do it in other countries.
@ferrumignis3 ай бұрын
They literally put the spark into being a sparky.
@WimTon3 ай бұрын
In Switzerland and in the Netherlands, the cut-out fuses are not sealed and can be removed by anyone. Replacing a meter must be done by the DNO, as the connection cover must be sealed and the new serial number entered in the meter reading system.
@robertdybell66043 ай бұрын
Totally agree with some of the comments here. However, a fully trained electrician with the correct PPE and a 1 day course with the DNO or a potentially accredited training provider would allow many more far more dangerous installations to be brought up to a satisfactory standard in a shorter timescale, whereas a so called dual fuel energy fitter can do so! With their approval.
@BerlietGBC3 ай бұрын
I don't think you should refer to him as an engineer, you should see the mess that made at my mum's last year
@deang56223 ай бұрын
Gas engineers are not engineers. Their education puts them into the category of technician, not engineer.
@BerlietGBC3 ай бұрын
@@deang5622 Not taking about gas engineers I’m commenting on meter fixers
@deang56223 ай бұрын
@@BerlietGBC Yes, and they are not engineers either. They are technicians. It is quite common for technicians to refer to themselves as engineers, a bit of wishful thinking on their part. But I think electricians do tend to avoid it because they know there are engineers above them in the electrical profession.
@branbroken3 ай бұрын
Unfortunately engineer isnt a protected term, so anyone can call themselves an engineer. Personally since the industry role they work under is a meter operator, metering operative is a perfectly acceptable term. I generally dont like refering to anyone without a degree in an engineering field as an engineer.
@deang56223 ай бұрын
@@branbroken It's crazy. In the UK the job title of solicitor is protected, so the concept does exist here. In France, engineer is protected. It shows how little regard the government (and successive governments over the years) have for engineers. Probably because most politicians are lawyers and don't really have a clue what engineering is about.
@rossmurdoch78703 ай бұрын
If he pulls the fuses everything load side is definitely dead. Test with Voltage indicators 0V Line to Line, Line to Earth Test Voltage Indicators on a proving unit. Job done , fool proof DNO have no influence load side
@AS-hb5cs2 ай бұрын
BS you can get a back feed especially in flats which may have looped supply via the N return.
@rossmurdoch78702 ай бұрын
That sounds pretty crap and a little dangerous to me. Thanks for the heads up though
@inquisitivemind24653 ай бұрын
Scottish power sent a contractor to install a new meter and the guy didn't even have a meter box key to get access to the meter 😂😂
@CommanderJ1353 ай бұрын
Same with EDF they couldn't get to locked fuse box they told to phone the council to unlock it. Absolutely ridiculous why don't you have a key your the electricia?
@picklyplumАй бұрын
@@CommanderJ135 because councils now lock the intakes with their own locks (especially in London) you have to arrange for the maintenance team to come and unlock the doors and relock them after the works been carried out.
@TheAviation1013 ай бұрын
My octopus engineer “left all connections loose” which started a fire. Cutout had to be replaced by the DNO, live. Thankfully he sealed it with his unique ID present on the seal. Mandate smart meter engineers and DNOs to use a calibrated torque wrench please.
@picklyplumАй бұрын
Direct OES meter installers are issued torque drivers and have to take pictures to prove they’ve used them on every installation. T OE are one of the only energy companies to issue them to staff.
@TheAviation101Ай бұрын
@@picklyplum I wonder if that’s after I complained about it? That was my recommendation to them
@picklyplumАй бұрын
@@TheAviation101 it’s been that way for the past 2 years.
@TheAviation101Ай бұрын
@@picklyplum that’s roughly when I got my isolator installed by octopus for safe isolation
@Son_of_Burebista2 ай бұрын
I wish there would be a non-bias platform to upload content.
@darthvalkyr2 ай бұрын
Probably got freaked out by all 3 phases being the same colours, although they are neatly labelled at least.
@rossmurdoch78703 ай бұрын
Why can’t he just put use his GS38 Voltage indicator on the terminals like any normal Spark ?
@andrewtadd43733 ай бұрын
That requires training and common sense. Clearly lacking in both.
@deang56223 ай бұрын
Because that doesn't achieve isolation. You might argue that it proves isolation if the reading is zero volts but technically if he or anyone else has done nothing to perform isolation somewhere, then zero volts could be the DNO cutting the power somewhere else, and way out of sight, and they could turn it back on whilst the electrician is working on the installation. Or it could be an HV fault. We had that where I live a few months ago Ok, a small chance of that, but the safest action is for the electrician or someone to perform an action to isolate the supply and for that GS38 volt meter to be tested against the installation before and after that isolation action so the electrician can definitely see the power being removed from the installation.
@jamesrobinson10222 ай бұрын
Here in the US our meters no wires are directly attached to them but are snapped and screwed into place. The power company connects their wires to one side while the electrian does the other side.
@benjohnson67003 ай бұрын
Why couldn't he prove isolation..
@efixx3 ай бұрын
Don’t know probably because it was Monday.
@benjohnson67003 ай бұрын
@efixx I mean he got a point.. 😆
@chrisfs1503 ай бұрын
Goes to show the whole discussion about sip's and who can cut the tags etc regards it being illegal is all a bit pointless..
@Mattja13 ай бұрын
Indeed... Can't possibly do something as simple as put together a day or 2 training course for already competent electricians to take and register for doing this work themselves. Only their own lazy window-licking muppets are fit to carry out the work!
@sergiofernandez37253 ай бұрын
Was he missing some tools or was he missing some training???? Is this the site with the Solar PV? Eitherway he left it unsafe
@dougsaunders81093 ай бұрын
Or was a complete tool?
@sergiofernandez37253 ай бұрын
@@dougsaunders8109 Maybe he forgot his Part 2 PPE
@alistair1978utube3 ай бұрын
A tool still needed to reach live parts, so not unsafe. Just unsecure against tampering.
@sinista.productions3 ай бұрын
@@alistair1978utubehow is a tool needed to pull out one of the cutout fuse carriers?
@JasperJanssen3 ай бұрын
@@sinista.productionsthat’s the case on all British inputs, the live side is always live no matter what.
@randombloke88022 ай бұрын
I'm an experienced mech technician. I had to teach a newbie who had a degree in mechanical engineering that you put the short side of an allen key in the bolt to use the long side for leverage....true.
@AdamPSutton3 ай бұрын
We just moved, and discovered firstly a solar boost water heater installed wrong, which then led to discovering the neutral from our smart meter hadn't been tightened down. It literally fell out.
@dougsaunders81093 ай бұрын
So are you annoyed at all? 🧐. I can’t quite make it out from the video…… So as a non electrician if you turn everything off at the consumer unit. Pull the three fuses, one from each phase, how would the magic pixies jump across the gap to be non safe…..
@efixx3 ай бұрын
We are just confused - guy just vanished without a word and we don't have a clue if they are coming back.
@AndyK.13 ай бұрын
I guess there is the back feed worry of solar etc these days
@sergiofernandez37253 ай бұрын
Consider alternate sources of energy like Solar PV or PEN fault. Or it was just any excuse
@LordLorenzo8343 ай бұрын
@@AndyK.1They are trained to isolate consumer unit at main switch and ask about and isolate solar etc. Guy was obviously not clued up on 3 phase or summet and left 😂
@DavoidJohnson3 ай бұрын
They choose some terrible people to do the domestic visits. That's Scottish gas and E on. Scottish gas threatened to cut off my electric for no reason. E on turned up UN announced to change the meter. Cut off the gas and the gas nextdoor. No trouble with Octopus as yet.
@fred.sherwood25752 ай бұрын
The people who actually fix stuff are the clever ones.
@kenricnarbrough81913 ай бұрын
I have no idea what you just said, but your demeanour and comfort with nerd language makes me trust you more than the other guy.
@Suedenim19993 ай бұрын
Fyi, in all cases safe isolation is a must and if pulling service cut out ensures this, it could be argued that this is acceptable
@antelectric8554Ай бұрын
I have electrically inspected 1,000 + properties in the UK. Only 1 was ' beautiful '. Block of 6 flats wired in 1995 i inspected in 2015. Only 1 error (minor) in miles of cable. Have never seen a 'beautiful ' install made after mid/ late 1990's. Except in some, but only some, commercial properties. : /
@shyft092 ай бұрын
As someone with a degree in mechanical engineering this used to really p*ss me off 😂 It's UK specific. In Europe it's Doctor, Lawyers, Engineers. In the UK, the engineer is the person who comes round to fix things - and to be fair I couldnt fix a photocopier if you paid me, I might be able to understand the equations that make it work or calculate it's efficiency though, i.e. its a totally different thing
@deanmav35713 ай бұрын
same collor for all of the faces. nice job haha
@marikann90733 ай бұрын
Not uncommon. Even in germany where 3-phase is standard, the feeds from the main busbars (where the Selective RCBO and Type1 SPD are sitting) to the meter and from the meter to the cutout or upper connection panel are usually single color with etched or labled on L1/2/3 identification. Even in the main distribution its usually black or brown for the three pases, since its all covered up anyway and only after the circtuit protective devices phase color matters. But a proper install always has L1/L2/L3 in the proper right field orientation on multigang devices. Any three phase circuit has to be tested for proper rotation, anyhow.
@manavkamadiya5710Ай бұрын
What is that black box? I heard him saying that it's cutouts. But I want to know what it's actually and it's from which company. I hope some experts out there can help me.
@tonib92613 ай бұрын
Are the singles exiting the conduit and going to the terminal box double insulated? I can’t quite tell from the pic. Anyway, these days they are required to be. As I found out when a premise I work in got upgraded from single to three phase.
@Electronics-Rocks3 ай бұрын
Problem is the energy companies are not prepared to give a decent wage yet make so much profit. I had to remove the fact I worked in partnership with the DNO on a project as the DNO gave me training as they are desperate to get people to replace meters for smart meters. No wonder they cannot hit targets on replacement. The energy companies need to have proper op pay as they will get the money back as not needing meter readers. On 4 occasions I have been called out to be present while meter upgrades 3 did not go ahead on the first visit so frustrating!!!!!! Two did have the old tar tails which was not good but DNO did not want to attend until the meter was changed. A joke here?
@eubikedude2 ай бұрын
"borrowed". 😅😂😂😂
@efixx2 ай бұрын
🤭
@eubikedude2 ай бұрын
@@efixx 😉😏
@LordLorenzo8343 ай бұрын
You pull the fuse confirm polarity in the cut out shroud the live , confirm dead at the meter then change the meter. Anything downstream of the meter isn't the meter fitters business they are not electricians
@AntonyoKnight3 ай бұрын
Exactly. Pointless excuse. Anything from the meter is not anyone's business, simple is that.
@chazzlebazzle693 ай бұрын
It's a 3phase meter, there's a lot more to it than "just pulling" a fuse and checking for dead....phase rotation, phase voltage, line voltage, backfeed, dropped phases...these are but a few checks
@LordLorenzo8343 ай бұрын
@@chazzlebazzle69 easy job all cables marked up l1 l2 l3 few easy tests , piece of 🥧. Not for octopus guy obviously
@chazzlebazzle693 ай бұрын
@@LordLorenzo834 necessary tests, and yes easy if you have the know how
@Priza25Ай бұрын
I think he was maybe more concerned with confirming tightness on the customer side after manipulating the cables
@charliedecker77023 ай бұрын
Possibly he was only trained for 1ph meters, I had that on a Friday night meter swap. 1st guy was newly " trained" and couldn't do 3ph. Had to sit on my hands till a 3ph guy turned to make a right bollocks of it.
@andrew98402 ай бұрын
Is that a service entrance? Why is there exposed unprotected wire in a working space?
@archie6300Ай бұрын
Surely pull the 3 cut out fuses n both wago n meter are dead?
@wiedapp2 ай бұрын
I have to ask: What would be the alternatives with the same or better feature set in the same form factor from a reputable brand?
@RaithWilsonАй бұрын
Lets take stock then. So 9t should have a tpn isolation hes now left you with a potentially dangerous supply. The bs 1361 fuses if pulled can cause access to live pins bus bar etc. Also cant tell if the output from the wagos is double sheathed or not from this vid..He should have re sealed them before leaving.
@mineown18613 ай бұрын
Light bulb electrician , but only the screw in kind.
@firewoodsteel3 ай бұрын
No ark flash gloves touching energized components?
@dononebullen3 ай бұрын
Whats with the c2 external insulation exposed no box between copex and wago box ... just saying
@elishabee23 ай бұрын
Double insulated single cables? (e.g. 6183Y or 6181Y?)
@electricalrescue42713 ай бұрын
I saw that, and isn't 5he incoming neutral single insulated?
@J.R.in_WV2 ай бұрын
Man it sure is odd how different everything looks in a residential / home electrical system in a house in the UK vs one in the USA.
@krashd2 ай бұрын
That is not a house.
@mataba80263 ай бұрын
Here i live, we do not have gas to house. So only electric. It is also not allowed to remove any meter seals without re seal them. for any reason. And ofc only certified electricians is allowed to do this. And even then, only if job require it. And have it specified in job description. Leave it open, would result in big problems for who ever company who did this. Home owner can just report it to Electricity Authority, and they take care of the rest.
@Bob-ts2tu3 ай бұрын
to do my time i did a 4 year apprenticeship with one day a week at college before i could be called an 'engineer' lol, but it was in the 70's/80's, these days a few months and some vocational training seems to be enough - maybe we were just thicker back then hahaha.
@PepeLePewPew-qy3en3 ай бұрын
1 day a week is the equivalent of a 10 month FT course
@Bob-ts2tu2 ай бұрын
@@PepeLePewPew-qy3en sorry, it's not clear what you are saying, or a poor attempt at some kind of sarcasm
@darrinmcneill5343 ай бұрын
Good old three phase I’ve loved it from the day I was introduced to it It’s the king
@ChrisBeevor05113 ай бұрын
I’m a Gas Combustion Engineer and work on everything but Meters. We refer to people who exchange meters as “numpty’s” 😂
@SaverHomes3 ай бұрын
You are right, safe isolation at the Meter should be enough and he could install a Smart meter. Maybe he wasn't too confident 🤷
@markrossow63032 ай бұрын
so I am just uphill from the Georgetown Steam Plant, 1906, designed by Frank Gilbreth, Time & Motion Expert Nothing I see or hear makes any sense -- but it is from the country that invented Ring Circuits with hair-diameter wiring, so... ;-)
@daftdigital3 ай бұрын
They're a great firm, quickly expanding but this is 1 worker
@geneard6392 ай бұрын
Here in the States? You break a seal and are not authorized, its instantly a legal issue.
@milescarter78032 ай бұрын
I'm from California and I have no idea what happened here.
@anchopanchorancho3 ай бұрын
Wow, in the US we have none of these problems. Hell, the providers have left our tails cut, panel open and drove off without telling a soul they ever visited.
@alvina693 ай бұрын
Meter guy was out of his depth on three phase 🤦🤦🤦
@Mark.R_3 ай бұрын
I have seen this several times. Electrician arrives and sees 3 phases and off he goes...
@samfountain90652 ай бұрын
Where is your isolator ?
@Son_of_Burebista2 ай бұрын
Octopus are freaking unreal!!! They took 8 months to book an “engineer” just too come out and verify what I have already told them: that my landlord has told me to read the wrong meter and I have paid someone else’s electricity for 7 months of tenancy. So, I ended up moving out and two months after that they started calling me to book an engineer. FU useless Octopus!
@johnsmith-ik8il2 ай бұрын
That safe isolation with a bypass 😉
@ghengis4302 ай бұрын
He seemed to be implying that you could nick electricity to me. How would Octopus make huge profits in that case?
@neil58773 ай бұрын
Octopus 🐙 are great, but they keep giving me hassle for a smart meter, and i don't want one. i have ocd and will be checking it all the time and then won't turn the heating on and freeze to death in the winter. Honestly, i don't want to know how much money i am using until the bill comes in. i can panic then and freeze to death.
@eubikedude2 ай бұрын
Those look like "Uado" not "Wago" connector blocks?
@Sampepper1022 ай бұрын
Everything from the cut out to the meter is not your property and is illegal for you to touch. What you have done on your side is terrible work and he was right.
@kylebatley21253 ай бұрын
Removed your smart meter seals ? You are aware that’s not a smart meter right ?
@westpoll12 ай бұрын
My wife is a knitting engineer!
@ddunkers983 ай бұрын
As a meter fitter the octopus lad probably just couldn’t be bothered with the job, I’ve attended loads of jobs where the previous engineer decided to be slack and abort the job for no good reason
@wodmarach3 ай бұрын
I've had a couple come and say there's "no room" for the new smart meter... which is smaller than the current one and there's slack on the tails so they could move it inside the box. Honestly I think it's because they didn't want to have to wire in the Solar cells and Charging port. I do however have some choice words for my solar fitter who put the Solar isolation breakers in the meter box rather than adding a box beside it.
@johnwaby43213 ай бұрын
Great 😮😮
@michelledrew46882 ай бұрын
🙄🙄🙄🙄🙄Ahhh in the good old days we could tap lose the glass and stick a straw through to stop the wheel 😂
@markrichter20533 ай бұрын
I’m sorry. I didn’t understand a single word of what this guy says 😂
@AndrewLumsden3 ай бұрын
The wago box seems somewhat unnecessary. 🤔 Why not come direct out of the meter?
@stevoc99303 ай бұрын
It's simply in place of Henley blocks. If you go straight into the meter you'd have to cut the DNOs seals. And you'd also have to phone them every time you wanted to isolate your supply.
@ginvr2 ай бұрын
5 days of training to change a 3 phase meter is woeful
@Son_of_Burebista2 ай бұрын
Like many have said, it’s simple, the Z-bots are reporting your content.
@TradieTrev3 ай бұрын
ROFL!!! Silly meter maid!
@chkhamis1012 ай бұрын
It is all about cheap labour, these supply companies didn't want electricians, electricians were looked down on. We were working on the supply network. I worked for Scot Power for 39 years, Scottish power doesn't have electricians anymore. This is why they get such poor ratings for customer service now, but the couldn't care less.