One team one dream! Been with Best Buy for a over a year now and I'm on my third position change. Trying to get my foot in every door of every department in the store and setting my sights for leadership. I LOVE this company. Is it for everyone? No. Are there some bad eggs in the bunch? Sure. But over all, this is the best retail company I have ever worked for. BBY REPRESENT!

Been with Best Buy for 8 & a half years & Still Lovin it!!!! #839!! Where are my Home Theater Peeps at?!

This was the most accurate representation of what it's like working at Best Buy. I started in the Lifestyles Department, part time, then got promoted to the Computer Department. Now after a year I am now a Microsoft Expert. I have been with the company for a year now and playing a supervisor role. There's room for growth and can say it really is a fun job.

It's nice to hear someone who enjoys working in retail. I worked for various retail stores in the past and I hated it.

The fact that you sayd "You came across this because you're wondering what it's like to work at best buy" is golden! Wow.

I think this review is very specific to your store/stores that you worked at. I've been an employee for 6+ years and my current store is complete garbage. Store management is clueless, shrink is through the roof, employees are mostly new or idiots, and turnover rate is extraordinary. Everyone watching this video should keep in mind that just because he loved his Best Buy experience, you may end up hating it.

**UNBIASED REVIEW*** Cons: From my experience, it's an EXTREMELY clicky environment. Favoritism is common in many jobs but in best buy it's king. Promotions rather than given on performance, are given based mainly on friendships & no extra compensation is given for exceeding expected numbers. The "bonus" is an extra amount of money given to every single employee if the store hits it's numbers regardless of how hard as an individual you worked. The "friends" that are on the good side are the ones that are invited to the bars & parties with the managers on weekends after closing. It's like high school all over again. Pros: Employee discount, flexible schedule, management is non threatening & very easy going, they seem to like buying food for these kids. Summary: Just a means to an end type of job or an extra money type of job guys, don't take it too seriously, don't work harder than what is required, & finish college... That's all... Much tougher jobs out there with waaaaay more sinister intentions.

Worked there for nearly 2 years. Operations, order pickup, various VPL positions, etc. It truly is a store dependent experience. Pay I found, at the time anyway, was extremely low for what was asked of my role, especially in a full-time position. You'll have managerial duties if one isn't present but obviously your pay isn't matched. This can include counting each till in the store before/after close, dictating various breaks and lunches, processing warranty claims, etc. As a teenager or someone working through college, it's a fantastic part-time opportunity. For someone that needs to rely on the income for their day-to-day life, not so much. The overall atmosphere is what gives this job it's legs. Co-workers are great to chat with, leadership is generally affable, customers are usually interested in what you have to say. Just don't expect the pay to match your output.

I'm just about to have an Interview in about 10 minutes. This was definitely a confidence boost

Mr. Edwards you have a very positive view and experience on this type of job and company. thank you for sharing with every one, also you have a very nice room set up. I might have to steal the set up.

I worked there 2 years ago for 3 months because I couldn’t perform like they wanted me to. It’s a good company and I will always be a loyal customer but I’m not a sales person and I just couldn’t do the sales strategies they wanted me to. I cried while putting in my two weeks cuz I wish it could have worked out.

my onboarding is tomorrow! I appreciate all the information, brother! it def helps ease the nerves haha

you sound legit man, thanks for the video! i applied and got a job offer for customer service, just researching more now lol

First day tomorrow! Thanks for the help!

I worked for best but from 2007 until 2011. I left because they wouldn't promote me to full time or give me an hourly raise and said I hit a cap for what part timers made hourly. We also had people sleeping around with each other including managers. It was a toxic environment

Great video...thanks for your help, sir. This video answered a lot of my questions about what it's like to work at Best Buy!

somedays I get a little bored and feel a little repetition but overall I LOVE working at best buy. my first retail job ever and by the time I was done with my first year I was Sales MVP. great job to have while in college, they are super flexible with hours.

I applied there a week ago and already had two interviews that went very well. I came from staples as a sale associate of 2 years and my main reason for leaving is I just need a change. Staples was great and I hope best buy is a great place to work too. I feel like I got the job, they are just going through my references.

had a second interview with BB and I hope I can become an employee there. It truly seems like a company where I want to stay at and grow.

I got hired the other day, I start training on Friday :) Very happy with the benefits they offered towards me. & i'm excited to work my first retail job!

thanks for this video really gave me some good info I have a interview Tuesday thanks again

Going over today to finalize my application.

hey there, fellow best buy employee here and I gotta say man you hit the nail on the head with this video, great job on presenting people with a video that sums up the experience working at best buy =)

The people at best buy are so nice. Like 2 seconds after we walked in the girl was like "hi can I help you with anything"

I just started there and he's not lying

Just got the job today. Pretty excited!

Thank you man. You da best!

I got burnt out after 8+ years there. Was an on site tech but i started there as a seasonal rep 1, then kept as pt rep 1 then ft rep 2, then ft tech bench then ft on site. I'm glad you're still happy there. You had a nice sales pitch. Care+ at its best. Nice job sneaking the non commission statement in there too. That being said, I still don't see myself ever going back. Glad you haven't reached burnout though.

i hated working there

store #58, been working for best buy 3 yrs under merchandising and inventory, now known as product flow. love it 💙 feel free and myself at work. im practically my own boss and get respected for what I do

Thanks for making this video man, ive been debating weather to work there or not, im turning 16 soon and im hoping to get a job there

I work for best buy as a seasonal worker. I work in the gaming department along side with the Home Theater department. I'd love to stay part time permanently. I do my job fairly well. I have multiple repeating customers coming in. I go at a very personal approach to my customers. I serve and use customer contracting methods. I never leave a person un-served, even if its a pain to handle, I'm more than excited to help someone even if I don't have knowledge of certain products. As a sales person just simply acknowledging them and letting them know that I'm here to help them is very important to me. Unfortunately, I have had multiple clock errors on my pay timers due to my methods. Best buy is an incredible place to work. I've never had a sales team that works so closely together like they do.

I just came from an interview and the guy practically told me if I don't know anything about computers, he might not hire me.

Lol hey man, started working at best buy month ago i always wanted to work there and honestly LOVE working there! thank for sharing you experience and yes guilty I spend most amount of my money at best buy too:P

thanks for the video. I really want to work at best buy. I have a job interview tomorrow. I really hope i get the job because the place where i work now sucks so bad and i only get 7.50 an hour to deal with some of the worst customers.

I work at Best Buy and I can't complain at all. It's a fun environment.

I currently work in a Distribution center and have been there for almost 1 year, do you have any knowledge which would be a better choice for me when looking at retail and distribution?

just celebrated my 4th year with this company and I do not have a complaint besides some customers lol the employees is very much so a family remember "one team one dream" :)

Hey Diamond, I have been looking everywhere what is the dress code? Love the vid, going to be working at my local Best Buy soon!

I have a interview tomorrow for Best Buy I'm pumped now!

I got the job! They actually gave me 3 interviews. The first time they told me i was overly qualified for the position (i applied as an inventory specialist). The second interview was for a Device Connectivity Sales Consultant. N the final one was with the GM, he hired me on the spot….after it took me 30 minutes to talk about my tv (he wanted me to "Sell" it to him as if he was a customer).

you seem like a great young lad...a good employee. I would hire you in an instant.

I've been with best buy since 1999. line level, full time, warehouse.

I'm a home theater expert at Best Buy. CRW'S are the worst, I hate them

im corporate geek squad. love this.

Nice vid I have a job interview tomorrow for computer I'm glad they will train to kno more.

7 years and your not a manager?

Hello sir, I just wanted to ask what kind of OPerating system do bestbuy use if I wanted to work in the computer line? Or front customer service. Thanks ! :)

I WISH it was as fun as you are making it seem, unfortunantly for me after only 2 months i feel harrassed and picked on by the store manager , i dread coming to work, I'll think i hit budget for PC , and next minute im being told im in the red??? even when im doing better i'm doing bad in his eyes, I can't take it anymore, i'm giving my 2 week notice on saturday, im done.

I have a interview with Best Buy on July 19 at 1:45 pm. Allready pass the phone interview now lest one face to face thanks for gaven me infomercial about the company I know dis will be a good job for me

Thanks for the super informative video!

can u do video of how to organize your room. really really neat

diamond go to Law school and get your phd so you can became CEO of these companies. The employee are not that great as you are presenting them. I am glad you are working and encouraging others to work hard.

do shop assistants have different categories? and if they gave how many there are?

Lol when I work at Best Buy I’m stealing my computer back

I have definitely had good experiences with the Best Buy sell man they are only so help full.

Best Buy as a company cares for their employees buy the store management tends to suck. We got all the old circuit city managers lol. Awesome place to work 5 years or less while you finish school, unless you work Geek Squad.

I worked at Best Buy for a few years during college. Of course, now I have a much more lucrative employment, but I have never worked any where that came to close to as much fun as Best Buy. Never have I worked any where else that had a big screen TV with a PlayStation and Xbox in the break room for employees. Yeah, you don't get paid much more than working any where else in the same field, but they make up for it in how well they treat their employee's.

Seems like a bright young man. I hope he goes to college at some point and get that piece of paper.

Applying second time for Best Buy today. I really hope they will accept me, or else I'll end up working in a place I really really don't wanna work at.

The points as a reward for employees is clever, eventually the money is being returned to the company when you use the points.

Just remember folks, no one retires from Best Buy. Heed these words.

nice video. helped me a lot! since i know a lot about pc's and electronics, i was thinking of getting a job there for summer break. But I have a question. Do you need to have any prior knowledge of working at a store? Also I looked it up online but is it really possible for a sixteen year old to get a job there, or have you met a person who was sixteen and worked there? But still this video was very helpful. Thanks!

How is the inventory specialist position? Is it true that you get a big discount on televisions?

You could not have said it any better! I am in college and I love working at best buy. It is truly a team environment and we are always having fun. What store are you located if you don't mind me asking?

Omg my interview is today

Thx for the awesome video I have a few questions. I may be going in as part time advanced repair agent. I have 20+ years windows experience + a bachelor's degree in Computer Science. What kind of hourly rate should I be seeking (if not up front, then down the road)? 2). You mentioned you started your own consulting business or some such.... May I ask if you're doing tech support work or are you doing sales? And also, was it hard to start your own business because I been trying to provide my own Windows IT Services, and it's really hard to build up customers? Thx for any tips

My daughter and I went to BestBuy to purchase a computer. Ther is a BestBuy close to our home. We found an Apple computer with the technical features we needed so we made the purchase. However, when the associate checked his cage for the model we purchased he found he did not have one available. He checked his computer and found that another BestBuy, approximately 8 miles away had the computer in stock. He told us we could purchase the computer at his store and pick it up at this other store. The associate told us all we needed to do was take the receipt and our ID and we would be able to pick up the computer. We completed our transaction but it had been a long day for us so we decided to wait until the following day to pick up the computer at the other store. The next day at approximately 2PM we go to the other BestBuy with our receipt and Identification. We go to the service desk, identify ourselves and my daughter gives the associate her ID and receipt for the pick-up (the receipt had my daughters name on it). The associate walks away then comes back with her manager and the manager ask my daughter if she has another form of ID in an accusatory tone. My daughter tells the manager that she has her social security card in the car and the manager says "oh so you don't have it on you". Then she says she is keeping my daughters drivers license and calling the police. She does all this with a smirk on her face. The associate is giving us a slight smile too. She also tells us that she is confiscating my daughters ID and tells us she cannot release the computer to us. At this point I realize that my daughter and I are being discriminated against because of the color of our skin. I tell my daughter that we should just get our money back and purchase the computer at the local military installation. I am a 32 year retired veteran. She didn't want to do that and just stood there with tears in her eyes. Next thing we knew we were surrounded by police. There were only 2 but they were blocking/impeding our way. My daughter is scared, frightened, and shaking at this point. The police ask my daughter if she has another form of ID and she tells him she has her SSN card and her university ID card she retrieved both from the card. She opens her wallet to show it to the police officer and he did not look at it. By this time there were people staring at us, snickering, pointing, smiling and whispering. The manager and her associate were still standing behind the counter with smirks on their faces. The police ask for another ID and my daughter shows her university ID but she did not even take all the way out of her wallet before the police officer gives her her drivers license back and says "ok you check out". But first he writes all of her information down in some type of book. We still do not have the computer yet and my daughter and I are feeling totally humiliated and embarrassed. We walk back to the counter and ask for the computer and the manager says she cannot release it now and has to call "corporate" . I'm am too angry to stay so I walk out the store. My daughter comes out the store approximately 15 minutes later in tears, crying. She was and still is too upset over what happened to go about her daily routine. interested in comments from anyone who had a similar experience with best buy

Best buy is a good place to work. U have to meet a REvenue goal. In some departments its easy, others it is hard. The most hardest department i should say is Lifestyles which is gaming and digital imaging

I just landed my job with Geek Squad 2 weeks ago and it's been very exciting! Still a bit overwhelmed using the Geek Squad software. :/

BBY is not as bad as some of you are saying. When i Worked there for 4 years the managers were most of the time nice to me and others. Sure sometimes they would pull us aside and be like "how come you havent sold any BBY credit cards lately" the typical retail stuff. Or the "our numbers are down this quarter need to improve". Other than Holidays its a calm place to work. Discounts are great for certain items. I have a interview with BBY again as im trying to come back.

I have a interview tomorrow

I worked at best buy and let me tell you duck them . I work in inventory and someone stole $72,000 worth of tv's and blamed inventory and till the found out who was doing it ,they put us under the knife. Make a long story short most of us In inventory quit because of the unfair treatment. Come to find out it was security and someone that worked in geek squid.

Have an interview tomorrow! Hope I get it

I worked at BestBuy 02. My experience was not great. The employee discount was amazing but I did not enjoy my time there. Thank you for sharing your experience.

Im in school for Bachelors in HR Management and i just got called to go on an interview today for one position. They want me to come back tomorrow for a completely different position that requires a degree!lol It made me feel special because not everyone pays attention to my skills, qualifications, and education (and i have served in the military for 8 years as a Human Resource Specialist as well). I have been wanting to work for best buy for like 12 years...since Circuit City was still around!Lol

What is it like working for asset protection?

I have a interview for the asset protection program can you please help with any tips??

I work for Best Buy, and other than a few things, everything Diamond says is true. No commission is a double edged sword, so you'll get sales people not pushing the customer, but you also get people who don't care about the customer just kind of doing as little as possible. The management at my store is horrible; other than the general manager, the rest aren't very good at scheduling or... pretty much anything. I have to say, the only thing I hate about working at best buy, is that no one (employee wise) believes that inventory can do more than move things from place to place. I know a lot about car stereos, and speakers, so sometimes I help the customers over there when I'm not busy. But I got caught closing a $1000 dollar sale, and of course management replaces me with a sales guy who knows nothing, and keeps the poor customer waiting for about 30 minutes, 15 of which were spent standing at the register. Thanks to the general manager actually seeing the potential in people, it looks like I might be able to get hired as an install technician, making my hobby into my job.

Good stuff man

I just started as asset protection, and based off my security experience and general qualities that they appreciated they started me off at $17.50/hour. Every other retail location I've applied for LP at has tried to put me at the minimum. So from my view point at the beginning they do seem to care about their employees.

Click bait.. "long time employee at retail(x) spills the beans". Generally this would refer to some secret or lesser known negative facts about working for said company.

Question, I'm not understanding what you are talking about. I do know to make your contract monthly payment I want to make extra principal payments. While pouring all my funds into principal . Do i stop making monthly payments ?

I’m rollin . I thought this was about to be bad

what happens when a manager writes a report on you if a customer had a bad experience?

Also you sound a little bit like Q-Tip LOL!

i got a laptop almost year a ago and i paid for a warranty and now i want to change it for something like pc lets say its gets water damage can i exange it for for something with the same price

Where do I sign in and out everyday...

how easy is it to just walk right out with stolen stuff now?

I have never had a job and thinking about going to best buy, do you think this is a good idea and how easy is it to meet the other workers there.

Shout out to all the Best Buy haters that came here expecting an employee to dog on the company. Lmao bet y’all are having a great day!

Almost 10 years now

Just applied and waiting for the hiring manager to call me

My dude what does the inventory specialist consist of I just got hired orientation sat morning

(First Job) Applying at best buy, sadly its only seasonal, but hopefully it works out!

Good video! I Just moved back to the US and found myself a full-time job at Best Buy and a good starting salary for 21 years old, in less than a week! I start on Monday, I am definitely looking forward to it. Did you use the tuition reimbursement program? Best benefits?

I did 7 years at a Best Buy Totally glad to be away from it. Retail totally sucks because the public in general sucks.

Hey +diamondedwards! Great video, very informative! I recently got hired in a Miami store as seasonal. Do you have any more specific advice on how Best Buy can keep you long term?

what does a merchandising specialist do?

I work warehouse as inventory and merchandise specialist at best buy