0xE80000A or 0xE800000A Error Fixed : iPhone to Windows PC iTunes Error (3 Fixes)

Рет қаралды 472,295

Күн бұрын

Here is 3 easy solutions to connect your iPhone, iPod Touch or iPad to your Windows computer/PC if you are getting the error message or code 0xE80000A or 0xE800000A from iTunes. Once you get this solved your windows will recognize your iPhone in the windows explorer as well.
Take note that i only had this issue when trying to connect my iPhone XR or iPhone XS to my Windows 10 laptop, however all previous iPhone models worked no problem.
Please comment on what step worked for you.
iTunes could not connect to this iphone. An unknown error occurred (0xe80000a) or (0xe800000a)
This should work for iPhone 4, 5, 6, 6 plus, 6s, 6s plus, 7, 7 plus, 8, 8 plus, X, XS, XS Max, XR, iPad mini, iPad Air, iPod Touch, etc.
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#0xE800000A #0xE80000A #cantconnecttoitunes

Пікірлер: 695

@Galaar 4 жыл бұрын

I worked for Apple as a contractor for AppleCare for the better part of 5 years, I specialized in all iOS and MacOS devices within the last 7 years. I was good at my job, my customer surveys were mostly extremely positive, and my supervisor was happy with the support I was able to give. Found a workaround from the background bug forums we had for an issue with the (then) new iPhone 7, but I forget what it was now. They never taught us about the Lockdown folder. You gave me the answer I needed to fix an issue I've been fighting with for hours.

@stevek3264 4 жыл бұрын

Your first solution of deleting the lockdown folder and a reboot worked for my 6s - thanks!

@SROChatter 4 жыл бұрын

5 minutes of your video just beat 2 and a half hours of Apple's "tech geniuses". Thanks a lot dude you deserve all the praise in the world

@BigWired 5 жыл бұрын

Dude, holy smokes, THANK YOU!!! The first step worked exactly as you said it would! I've had to carry around a cheap little mp3 player on account of iTunes actually rewriting my new phone and then that error kept me from uploading all of my old music onto it. Now I can listen to all of the good stuff I loved! You are wonderful. Also, found you while googling how to fix this message. THANK YOU!

@happyface2663 5 жыл бұрын

YOU ARE AMAZING! I actually had the same issue with my ipod touch, used your first solution and resolved it right away. I was so close to smashing this against a wall after troubleshooting for three hours.

@tarisify 4 жыл бұрын

You're a god amongst men my dude. Had to deal with this problem for so long!

@Cee-jk8ue 4 жыл бұрын

omg i was already thinking of buying a new iphone usb cable bc i tried everything but nothing worked but i watched this video. thanks so much dude! x

@cj7vfr 5 жыл бұрын

This worked for me as well! OMG, thank you so much! I spent days trying to get my iPhone 6S to sync back up with my HP ENVY computer running Windows 10, and nothing I tried worked until this! This video is well done, is easy to follow, shows you step by step what to do, what folders to open, and what to delete so you can get back up and connected to iTunes again! For reference my iTunes was up to date, and my iPhone 6S was also updated to the latest IOS, so step one of the video worked for me on the first try!

@abcdenglish33 4 жыл бұрын

The second solution worked for me. Why couldn't I have found your exceptionally simply explained video before?!?! I've been working on this for months to no avail, and then your video was recommended to me and I fixed my problem in a twinkling. Thank you!

@pravinshirke6601 4 жыл бұрын

Thanks Bro. This helped me. I was looking for the solution all over the internet for days. But here I got the solution . Now my iPhone got connected to my windows PC. Thanks once again.

@FodieMaguiraga 4 жыл бұрын

I've been having this issue with my daughter's phone since December, I wiped it 3 times. Thank you ! great video

@samdefini868 5 жыл бұрын

Spent over an hour on phone with Apple Support to no avail. Finally checked for online help. Worked after removing Lockdown folder and rebooting. THANK YOU SOOOO MUCH!

@jimirish603 4 жыл бұрын

Didn't have time to watch whole video but, I deleted the error codes as suggested and now my iPad backs up perfectly. Brilliant.Many thanks.

@casparfynbo2 4 жыл бұрын

You're awesome man! thank you so much! - First step was all it took, even without rebooting.

@echidnaweb 5 жыл бұрын

It works! You're a legend. Step 1 got my iPhone 6 connected.

@jacksoutofthebox 5 жыл бұрын

It worked for me. I had to delete the "lockdown" file, restart and I also suggest just deleting iTunes entirely and then installing fresh from the website. That is a lot faster than trying to go through the update process in the software. *Thanks for the help, sir!*

@amityb6561 4 жыл бұрын

THANK YOU!!! I tried so many other things to get my iTunes working with my iPhone and nothing worked until I tried the steps in your video. Legend!!

@jeffreybilen2138 4 жыл бұрын

THANK YOU! I thought I lost 2 years of stuff from my old phone ! I just deleted the files and updated iTunes, much appreciated !!

@catelinks 4 жыл бұрын

You are my Hero ! The first step of deleting the folder and re starting the computer worked for my iPad mini. Been trying for a week to fix this. Thank you so very much!!!!

@carletonmacdonald6290 2 жыл бұрын

Thank you! This worked on my wife's computer. I deleted that folder, rebooted, deleted iTunes, rebooted, then reinstalled iTunes. In 2016 I had the same problem and ended up buying a Mac to replace my PC, just so my iPhone, iPad, and computer would all play nicely together. (Backing up your iPhone on a Mac doesn't require iTunes.) I since got Apple TV too and it plays nicely with the others too.

@MrCaine10 4 жыл бұрын

It worked for me after the reboot step. Thank you so much. Finally, I was afraid that I must to buy new Iphone. 100% worked for me.

@ENRiiCOxHD 4 жыл бұрын

Oh my God THANK YOU, I searched for so many fixes and yours was the only one that worked

@JacquieHanley 4 жыл бұрын

Just like to say a BIG Thank You. This fix worked for my iphone 6s plus. Followed some apple instructions, without success, to get the phone recognized so it would then be able to install a backup. Just followed your clear instructions ... the program data wasn't hidden. Only had to do the first step to achieve success. Woohoo!!!

@kaiks2 5 жыл бұрын

THANK YOU! First solution worked like a charm!

@dsxmotorsports 4 жыл бұрын

Deleting the lockdown then the restart got my iPhone XS Max connected! Thank you!

@ethantan6482 5 жыл бұрын

Wow! This method works on my iPhone 6S. Deleted the Lockdown folder from ProgramData>Apple folder, then rebooted my PC, reconnected my cable and iTunes is now able to connect both. Thanks a lot, mate!

@gimenesrafael 4 жыл бұрын

The only guy in the internet that solve my problem. Thank SO much.

@pravinshirke6601 4 жыл бұрын

So true. I was looking for the solution all over the internet but here only I got the perfect solution. Now my iPhone got connected to my windows 10. Thanks for the video.

@mellmitchell2879 5 жыл бұрын

this worked for me. So many helpful tips that other vids didnt provide. PROPS

@matus_wuki 5 жыл бұрын

Thank you so much!!! Worked for my IPhone 6s as well.

@sekharkcs 4 жыл бұрын

Deletion of the folder and reboot worked. Thanks so much!

@Just_jarmo 5 жыл бұрын

Doing all of the steps got the phone to be recognized by the software. Thank you!

@javirangel3970 5 жыл бұрын

THANK YOU!!! Just had to run through first step and it worked.

@3animebloodlover 5 жыл бұрын

Thank you so much for this!!! I had to reset m iPhone 6s Plus and I couldn’t get iTunes to sync up afterwards. This corrected he issue immediately 🙌🙌🙌 Worked after 3rd step Liked and subscribed!

@InsanityisSanity 3 жыл бұрын

you life saver, deleting the folder and restarting did the trick for me

@fritzlsc 3 жыл бұрын

Who's here in November 2020? Please give this man a medal! Deleted LOCKDOWN and it worked! The irony with Covid-19 and all 🤣

@mnstorm9927 4 жыл бұрын

Thank you for this, took a while but your video actually helped me with my daughters iphone 5s as well.

@justsmile7421 5 жыл бұрын

Thank you sooo much. I'm searching like 4 Hours to find a Solution like this. I can't belive that this worked for me!! Thank you so much I Liked and subscribed to you!!

@claudiagomes1104 5 жыл бұрын

thank you so much! I've been at this for hours and apple support said they didn't know the issue either

@Hamza_Ajaj 5 жыл бұрын

Thank you so much it’s work from first steps ! It’s really wonderful tutorial.

@tt63554 3 жыл бұрын

Fabulous advice! Saved me hours of agony. You are a super star. Thank you

@benaud99 4 жыл бұрын

Worked after the first fix and a reboot! I'm super happy thank you!

@KellyWayment 4 жыл бұрын

Thank you! Deleted the file from Program Data and then had to reboot, but that fixed it! I had several devices that weren't recognized and several that were, and now they are all recognized.

@bobdog1953 4 жыл бұрын

Thank you. This exact error message was also coming on my new iPad Pro when I was trying to plug in and sync. Eliminated the Lockdown folder, rebooted PC, and it was recognized immediately. (My iTunes version was the most recent, and already bee re-installed.) I had contacted Apple support with no success. Another time when a You Tube video solved a problem!

@vickyrose4907 5 жыл бұрын

thank you so much i got an iphone 8 plus, the 1st solution worked!

@84Andru 5 жыл бұрын

After talking to 3 apple reps and hours of being on the phone with no fix I just came across this vid and it was fixed in 2 minutes lol Thank you so much!!! You are a hero!!!!!!

@beabumble9866 4 жыл бұрын

Worked first time! Thanks! Been stressing over it for days!

@bigtuna8535 5 жыл бұрын

Thanks so much, I was part of the 80%!

@stinkbomb350 3 жыл бұрын

You the man. Thank you so much. Was close to throwing everything out the window 😎

@diegoivan9976 3 жыл бұрын

I don’t speak fluent English and still i could understand everything and it worked. I love u. You saved my life

@mrowiegg6781 5 жыл бұрын

Thankyou so much! The first step worked for me

@steveharrison841 4 жыл бұрын

Brilliant. The first suggestion worked for me and this is the only place where I have seen this recommended.

@Markwillis49 5 жыл бұрын

Thank you very much for these clear instructions, it was step three (reinstalling iTunes) that did it for me, but learned a lot in the process. Mark from Geneva Switzerland

@paulmoran5218 5 жыл бұрын

Worked for me after step 1 including reboot PC 👍 thanks a million 😀

@ismaellemus9111 2 жыл бұрын

Outstanding! I did everything you mentioned in the video, and I was able to connect my iPod touch. Have a great weekend

@Odeyseis 5 жыл бұрын

Worked for me too! Thank you so much for this video.

@cn7775 4 жыл бұрын

First step worked for me! Thanks man! 👍🏼👏🏼🤗

@turfyseven7016 4 жыл бұрын

Thanks! I've been trying to fix this bug for years, you earned yourself a like and a new subscriber bro!!!

@rerehss 3 жыл бұрын

Thank you it’s work from one step 👍🏻

@hazzzl 3 жыл бұрын

The first step worked for me. I rebooted after deleting the folder and it worked. Thanks!

@cifus92 4 жыл бұрын

Awesome! The first step was my problem! Thank´s so much!!!! Love You!

@GilbertLeonMedina 5 жыл бұрын

Worked like a charm on my 7 plus. Cheers!

@cicide8610 5 жыл бұрын

Thanks dude 😄, your video was really helpful.

@PlagueDeceiver 3 жыл бұрын

You are a god send my man! I hade this problem with my iPhone 6s, the first solution did! Deleting the folder and rebooting the computer. The last time I was able to make a backup was was in 2019-11-01... Its completely fixed now! I don't usually make comments but you deserve it man! Thank you!!!

@357JohnM 5 жыл бұрын

AWESOME. Worked immediately. Deleted the folder and rebooted PC and was able to connect XR to iTunes!!! Much appreciated. Thanks for sharing the info, and I'll be following you (KZfaq follow, not creepy... you know what I mean :) )

@sinnersaved2008 3 жыл бұрын

Wow, if I could hug this guy! I honestly thought mowing my past experiences No Way this will really fix my issue but it did in less than 3 min. mark of this video. Impressive!

@shazahmed4950 3 жыл бұрын

Thank you for this video! It was really helpful! Sorted out my issue

@RealWorldWarren 5 жыл бұрын

my guy ur a life saver!! its been years since i been able to connect i have a iphone 7plus

@younewverse2665 4 жыл бұрын

So many options on the web for fixing this error so my ipad could be recognized, but they involve deleting a bunch of files... scary for an amateur like me, worried I might do some unfixable damage. Yours was the easiest method, so I tried it and it immediately worked!! My iPad is being recognized and now I can backup to iTunes. Thank you sooooooooooooooooooooooo^♾ much!!!!

@jasilmohammed5001 4 жыл бұрын

You’re awesome man! Thank you so much! it’s really helped me

@kyoz4858 4 жыл бұрын

Thank you so much for this video ! Now, I can transfer files from my computer to y phone. Thank's again !

@BugsyHoLLiday 4 жыл бұрын

Thanks! You saved my phone. I'll tell all my mates that have an iPhone about this. You're in my favorites list.

@Sunflower28384 2 жыл бұрын

OMG THANKS usually I’m way too lazy to get through these kinds of videos but it was literally so simple. THE FIRST STEP WORKED FOR ME

@Chug_z 5 жыл бұрын

Omg dude your awesome this worked so well on the first step thx bro.

@potroputinfotainment4208 3 жыл бұрын

It's really helpful. Thanks.

@ankitpatilll 5 жыл бұрын

This trick really helped me... Thank you so much

@christianroovers 5 жыл бұрын

LIFE SAVER :D Great explanation of hidden files, that was my issue

@Berrypancakes229 5 жыл бұрын

Thank you for this solution. 😊👍

@sbi041 5 жыл бұрын

Thanks a lot, this worked for me - deleted the folder + reboot, boom! (iPad 5th gen, Win 10, newest iTunes)

@philipabraham5600 4 жыл бұрын

Thank you. Deleting the lockdown folder and a reboot method worked for my iPhone XR.

@Itslondynnn 5 жыл бұрын

The first stepped worked I gave a like and subscribed thx .😁

@marcjethrolucero9053 4 жыл бұрын

Worked for me! Thanks so much man! Just got a new subscriber!

@adampeters1241 4 жыл бұрын

Leaving a like & comment to say thanks for your help!

@vanyagrn6093 5 жыл бұрын

Awesome! Worked as a charm, thank you!

@snappic2867 3 жыл бұрын

Oh my .... that’s great. Since I have my new Air4 (day1-User) I can’t connect it to my iTunes. And now you saved it. The folder fix was it. I‘m so thankful .....Greetz from 🇩🇪

@jeluandro8063 4 жыл бұрын

Thank you for the help man, I was struggling for the past few hours searching for a solution, but thank god you are here

@Waluigi164 4 жыл бұрын

Nguyen Nghia with only the iPhone hotspot for internet. I have been unable to use iTunes for 2+ years. The pain

@diogodokioske 4 жыл бұрын

First step worked for me. Thanks!

@reaperofdeath_ 4 жыл бұрын

The first step worked! Thank you!

@rabiekhali8351 5 жыл бұрын

first fix worked for me. thanks

@yams900 4 жыл бұрын

Perfect video ! Fixed my problem connecting an iPad Air2 with  iOS 13.3 Thank you, much appreciated

@1bluesbassman 5 жыл бұрын

Hey thanks for the great advice! I have an iPhone 6 that was giving me the same error message and deleting the Lockdown file and rebooting cured the problem! Up and running again!

@stephd2607 4 жыл бұрын

The first step worked! Thanks!!

@1961rpg 5 жыл бұрын

Worked with my Iphone Xr after 2nd step. thanks !

@elizawilliams2761 5 жыл бұрын

First method worked on iPad Air 2. Many thanks

@CP_Lomas 4 жыл бұрын

I had this problem with my iPhone 8 though a 6s and 6th gen iPad worked ok - anyway I deleted the lockdown folder as per your vid and that worked a treat so many thanks indeed.