"I'm not gonna complain about the eyebrows :)" "....I will." We all need a Robert in our lives

I think one of the hardest lessons to learn, is to say “I fucked up, here’s what we can do”. Although not a make up artist, I am a piercer. I’ve done a couple not perfect piercings in the years I’ve been piercing. It’s fucking mortifying to have to tell someone you fucked up. But it’s always the best option. On the very small handful of times I’ve always said “nothing to worry about. But I’m not happy with the placement, and I’d be doing you a disservice letting you leave today with this piercing. Here’s what we can do…” Just be fucking honest with your clients please, no matter what service you are offering.

“Panic is setting in, I can feel it I’m an empath” LMAO Robert I adore your sense of humor so much 😂💜

The lack of disposable, single use applicators & hygienic practices makes my skin crawl. I really love the tips & advice Robert shares.

This wasn't as bad as Judy's experience with the crusted sponges and dirty brushes at least lol

This is totally unrelated but I start a new job tomorrow and when you said that “Honesty is professional” and “Being able to do everything isn’t necessary professional” that really stuck with me because I’m nervous about starting tomorrow but I’m allowing space for myself to not get everything right away. 😌💖🥰

I love your feedback on these reaction videos. It’s all fair, you aren’t insulting or rude, you give credit where credit is due when they do things well. You emphasize the importance of hygiene and professionalism, and ALL of your suggestions could be implemented right away by the MUA if they saw the video and were looking to improve. P.S. your makeup looks absolutely stunning, as always.

Robert, the way you reacted to this was absolutely beautiful. You offered constructive criticism and found so many places to to praise the makeup artist and point out the good instead of just going for shock value and negativity. Not only did you help educate but you also set an example of how we ALL should react in life. Thank you! (Also just a request as a mother of daughters, it would be great to see some short technique videos for teens just getting into makeup)

I’m not going to complain about the eyebrows. Pause.. I will. 😂 you’re awesome @robert Welsh

I learn SO much from these. I love watching Judy D's worst reviewed MUA vids. Hilarious sometimes. Sometimes, not hilarious.

One thing I've noticed about every single "I visited the worst rated makeup artist" videos is they always take far, far too long. So frequently people end up theorizing that the salon is a money laundering front, and I can see it. These artists don't seem to have the experience needed.

“Being honest is professional” as a makeup artist, medical Esthetician, and Electrologist… PREACH!! It truly goes such a long way and saves so much stress and unnecessary grief!

After hearing £170 I now feel like my bridal makeup is an absolute bargain. I love the MUA I’ve chosen as well, she’s brilliant at what she does and trust her 100% to make me feel beautiful. I love the tips you have added into this video Robert xx

Pet peeve of mine: I really think it's unprofessional to have long nails in a job when hygiene is important. Like at a bakery where someone is touching food, or in this case where someone is touching products and my precious face.

6:51 I say this all the time! Being honest about your abilities is such a professional trait. It also increases the trust between you and your customer. I went to get my bridge repierced and the piercer on duty was newer. I had gone to her before and she was amazing. She told me she doesn't do bridge piercings or high risk/more advanced piercings yet and she apologized profusely. I told her that I really appreciated her being honest and professional because there are piercers who will just try it anyway, despite the risks. It also means a lot to me that she turned down money because she didn't it do be done poorly. I ended up getting something else done and tipped her $40 😅

Your feedback is always so constructive and classy. It’s clear you want everyone to succeed and be the best at what they do. I can’t get over how sweet you are for doing that. You deserve the world, but the world doesn’t deserve you ❤

The way that younger people think that hands can't be used for makeup is so weird as someone that grew up in the 90's. Hands/fingers work great. The finish on your base with the warmth of your hands is unparalleled.

So many of these “worst rated” vids show the client telling the artist to do whatever they want. This poor girl brought an inspiration photo and the entire aesthetic was blown away for the lack of blue eyeliner.

He’s always so passionate about teaching the technique, never critical always constructive. Love how he pointed out the positive and tried to have a teachable moment 🆚 acting better than thou ❤

I’m a nail tech and the way you speak about doing make up on clients is so similar to how I feel doing nails sometimes! When you realise it’s not going to plan, take a step back, breathe, and don’t panic!

I am absolutely shit at doing my makeup, but Robert always makes me think I can do these beautiful looks like she showed the artist in the beginning. 😁

19:56 lmao the silent “who told you”

His sense of humour is priceless. I love this type of vídeos🖤😂

She’s in London, right? Could you collaborate with her and do that look so we can see these techniques in action?! I would LOVE to see that! 👀

Haha I just got a root canal done, and when they laid me back I thought of you talking about the only time it's OK to lay someone back is at the dentist🤣

Two key things you said, first about being honest about your abilities so you don't do something over your skill level, before you're ready. Excellent advice. And my favorite, "A professional is always able to correct anything their client wants or have a valid reason why they can't." 100% I'm in the pastry arts, and I am always telling newbies don't promise what you can't deliver. And a lot of fixing errors is really thinking on your feet! Once you've done enough troubleshooting in your career, you really know how to quickly remedy every random situation. Fantastic informative video as always, Robert! 💜🖤

i am currently learning at an art high school, and lately, i've been really into make-up. I just wanted to say that the advices you give in your videos, are also what our teachers say to us: always take some steps back and watch your drawing, painting or whatever you are making. it's so much easier to see your mistakes and what you have to fix by looking from a distance, rather than always staying close to your art piece. also, thank you for all your hard work, and for taking your time to explain everything, and how you can fix make up mistakes. you are awesome ❤

My mother was a cosmetologist and a mua 100% she always said Inexpensive makeup is still makeup and can work quite good

After watching Judy D's videos and videos like this, I am massively terrified to ever be in a situation where I need to have my makeup done in a salon somewhere 😬

"I'm not going to complain about the eyebrows..." Robert - "I will." 🤣

Shower thought - I'm genuinely curious as to how people get this video content - meaning how many "MUAs" actually know they're being filmed (and therfore, is there a reasonable understanding implied that they may get critism?)...or if any videos are filmed in cognito, what are implications of putting them on social media for the world to see (even if they mask the identities of the MUA or the business).... I'm glad you are using these videos as teachable moments instead of just dog piling on what I can only imagine is alot of online critism or hate.

I've been doing my brows wrong and now know how to do better. Thank you, Robert.

Thank you so much for the tip about makeup artist panic and how to blend out a harsh concealer line. Today I was doing my cousin’s makeup to practice an assignment but I couldn’t get the liner quite even (still in makeup school and it was my first time trying winged liner on someone else with an angled brush) so I will definitely fix it with concealer next time and try that. I didn’t do it because I was worried about effing it up more haha but it would’ve fixed the mistake. You’re the best, Robert! So thankful we have you on this platform to help us makeup lovers, MUAs and soon to be MUAs like me get better ❤

I've learned so much from this one video. How to avoid some mistakes and how to fix common problems. I don't feel like we beat the mua up either. We are just learning from her mistakes.

I would love to see Robert give this artist a master class.

we’re gonna need that storytime robert!! 🖤🖤🖤

I laughed so hard at the baking. I used to bake. You converted me! P. S. You're eye look is everything!

These types of videos just prove what we already knew.....that Robert has so much experience, knowledge and professionalism.

This girl has a gorgeous face. Maybe she has acne scarring, but she is a stunning young woman. I wish the "artist" could have appreciated how lucky she was to have such a lovely canvas tomwork with.

I love how uplifting and constructive you are in these videos. I can imagine that if these artists ever saw the videos, they wouldn’t leave feeling crushed. 🖤

I always laugh to myself whenever Robert’s talking about not making your eyebrows blocky, because that’s how I always do my brows. BUT I have a very alternative look & a full inch & a half between my brows, so I can get away with it.

Thank you for not pulling down a fellow artist. The criticism was done very nicely. You’re a good mentor. ❤

Robert, I think your reaction videos are the only ones I watch because I just learn so much from them, it's not just about the laughs and sharing opinions, your advice is always so clever that it's like a professional lesson every time! I love that you focus on the tiniest things that are happening on screen, like when you explained about the flick! Thank you for putting out such wonderful quality content! Big hugs from Italy! Elisa

these style videos are always such an odd mix of horrifying and hilarious and I cannot stop watching 🤣

I love that you aren't like the usual people, Judy.., who just make fun of people, you teach and have empathy. This artist actually seems to have some talent and skill, maybe just not being given the resources and support she needs. I feel really bad for her.

Loved this. It felt like a mini Master Class. You could totally do an ASMR makeup session.

The prices for having your makeup done in London actually shocked me 😬 you can get a really good artist for like £40 where I live in Bolton

Robert my dear, when you said honesty is professional I literally got tears in my eyes. I have had so many nightmare experiences in salons that I no longer Trust anybody to cut my hair or do any type of cosmetic procedure. My hair is very long and I trim it myself. All of these terrible experiences would have not gone the way they did if the stylist or the makeup artist had only been honest with me. Even after the mistake was made it would have meant everything had they admitted they messed up. I'm so grateful that your channel is available to patrons as well as people presently working in the field as well as new students to learn such a very important work ethic. Big hugs.

I totally agree with you regarding working with a client. I don't wear a lot of makeup but I wanted to look nice for my wedding. I wanted to look like me but a more polished version. I had a trial with a makeup artist who turned up and seemed really nice for all of 10 mins. She only had certain big branded foundation in colours waaaay darker than my skin tone (think orange...) who then, after me saying I wanted a mostly natural look but a slightly darker 'smokey eye' in browns rather than blacks/greys. I looked so orange and it didn't sit on my skin at all. I have issues with certain products and was reacting immediately to her foundation. I suggested we try mine but she wouldn't until we had tried 3 different foundations, all varing degrees of orange... I suggested we use my foundation but then use everything else of hers. To say I got a look is an understatement. Then came the comment 'I don't use cheap brands, they don't work and look crap'. At the time I was using max factor as it was the ONLY one I didn't react to and I needed something that colour matched me and sat properly. She complained the entire way through putting it on, only to then state 'it ain't that bad, I might have to get one' 😳 My soon to be hubby commented 'I like it but you don't look any different except caked in it, why not do it yourself? I cried because she made me feel so awful. I was 38 and had spent from ages 10- 33 years with severe acne, all I wanted was to feel special on one day where I would look a prettier version of me. Instead, when I messaged her to say I think I might do it myself (I wasn't confident enough to say I didn't like how she treated me) but thank you for the trial I received - 'I think that's best. I do proper make up for professionals and clearly that's not what you want'. My hair trial was immediate after the mua left and she was also a mua. She say how upset I was and said she could try and fix it for me (at no cost) and she did. I then booked her in for a trial and she was so kind, caring and importantly worked with me to make me feel pretty. That included trying 3 different normal foundations, one spray one and then my own to see what would work best for me. She had no issue using mine and did a fab job on the day! I know this has been a bit of a story but the whole thing is, work with the person. If you can't get it how they like either say so or suggest an alternative. Don't make that person feel awful and that it is their fault they have acne/scarring/lighter or darker skin. Adapt with them. I've now found at 42 my skin prefers a medium coverage and Bourjois works for me.

I know we love it when Robert is snarky, but I also love his natural positivity.

Girl: I won't complain about the eyelids. Robert: I will! Lol 🤣

I just love how helpful and positive you are, never rude or degrading. I feel like you could be a teacher in the best way. :)

Your feedback is great. I was afraid it was going to be cruel and rude but I was pleasantly surprised and grateful that you were helpful, kind and constructive. We need more of your energy on line ❤

The eyeshadow look you did is the most stunning thing. It's so beautiful

I love how empathetic you are, pointing out the pros and cons of the artist and how their technique can be improved, as opposed to just roasting them

You NAILED it when it came to saying a MUA should investigate if your client is “picky” about their makeup…always ask a million and one questions when it comes to what your client wants! This is why I watch your videos 🥰🥰🥰

One of my favourite things about your channel is how I always end up learning a new technique or how to do my makeup with more precision and care. It really inspires me to be creative and try out different looks. Thank you for always sharing your expertise and making your videos educational. 😊👏

I love these videos because it’s entertaining watching Robert get all passionate and frantic about MUA mistakes.

Robert's reviews like this are always so much more than expected. We get both the shock value from the poor jobs done but we get education to know what would have been better, why it was wrong, etc. But he's also honest about the good. Many of these videos I see they just point out the negatives. I like that I am both entertained and educated. This isn't just a slam video it's honest and educative.

Yes, thank you for commenting on prices. I'm a traveling hair and makeup artist. Around $175 is what I charge for hair and makeup. Then there are other factors of pricing. Such as trials, drive time and the such. Also, I do require trials, which is an additional pricing. This is because I get a chance to know what I need for each client individually. I have a large rolling kit with additional two more carry bags, because I accommodate for both hair and makeup, its definitely work. There is no way I can carry every single color under the sun for every type of product, so trials are nessasary. Plus I only carry so many types of brands and colors for foundation tints, so I mix almost every foundation for a more custom color. Definitely a lot of tricks, makeup artists have to learn and implement. I personally really detest those who say they are makeup artists but have no clue how hard and technical the work actually is. Sorry, rant over! 😘😘😘😘 one last thing, I do use beauty blender. However, I alway use a fresh clean, sanitized, black one for every client. If I'm doing 5 clients at one event, I bring 5 beauty blenders. Plus, I always bring cleaners with me, just in case I need to reclean one.

I like that he never seems mean. All of the feedback is him identifying issues, talking about what might be going on, and a better way to approach it. It's constructive criticism.

I love these video's! They help me with my own techniques. It's nice that you give advice and not slate the person 🙂

I'm no makeup artist but I usually have most colours of pencil because it helps if you like changing up your look a lot. I am really surprised they didn't have a blue pencil because, at the very least, I always have black, brown and navy pencils in my "normal old lady" kit. Yeah white and the primary colours are pretty much a must.

I ❤ these stories and the techniques I learn. The brush tips are great. We can all take a step back and breathe… get a coffee or whatever and then be creative. Thanks Robert!

love how you do these, they're always so respectful and educational

"im not going to complain about the eyebrows..." Robert "I will" 😅

Robert is like the Gordon Ramsay of makeup, but more chill

The original video was only posted 4 months ago. One of the palettes the artist used was the Tarte holiday gift set from 2018… this artist is charging $170 to use products that haven’t been available for 4 years…

I don’t know why people can’t just learn to keep the costumers eyes open when doing a winged liner. It was something we learned so early at makeup school

I honestly liked the look on the final shot! It needed a couple of tweeks but overall it seemed like a very nice NYE makeup look

One thing that I noted was the artist's nails. I used to be a professional makeup artist and we were instructed to always keep our nails short, filed, natural, and clean. Clients don't want to feel your fingernails on their face.

Robert I love your videos so much! you are so kind and thoughtful with how you talk things through. The way you talk about speaking to your clients makes me wish i could get my makeup done by you!!

You always have such amazing advice and you’re so kind and proactive. We’re so lucky to have such a wonderful makeup artist advising us while we sit on our sofa!!

“[Baking] looks good on me. “ (Whispers) “Who told you?” 😂.

The only time I ever had my makeup done was when I was in my bffs wedding and her mom organized and paid for us to have it done. The artist I don’t think ever worked on somebody who was naturally blonde. Got to the car and had to tight line my upper lash line, fill in my own brows and do mascara and lashes myself because it looked absolutely insane lmao a neutral glam smoky eye with floating liner, invisible brows and invisible lashes lol I looked startled or something 😅

Being honest is professional! 100% always spot on Robert ❤️👌

Hi Robert. I know you might not see this comment. But I am curious as to how you would do her makeup considering the textures of her skin. Please consider having models with various skin types and do their makeup. Please please please

Honestly, I actually really quite liked the initial blue line along the upper eyelid area, and the slightly smudged black along the lashline. If they had blended the blue out a bit more above the initial line, cut the lid with primer or lay down a solid light colour eyeshadow as a base then done some glitter, followed by a nice sharp eye liner, it would've looked so awesome! I do wonder if having their work recorded made them nervous and anxious, thus leading them to rush and smack on everything they could think of. A shame, but like you said, they clearly do have the skill to create wonderful looks.

almost at a very well deserved 1million subbies!!!! congrats!!!!! Love all of your content!!

I just absolutely love how well your feedback is. You are so professional.

You definitely just changed my life with the eyebrow explanation. I just did it the way that you suggested and, wow! Thank you as always.🖤

I absolutely cannot believe she put the liquid liner applicator straight on her eye 😨😨

its the first time seeing ur channel sir but my respect for u is up the roof cuz of the captions u had in the video, thank u for that! ❤

Hi Robert, thank you again for such a great, informative but also entertaining video! I've been watching your work on KZfaq since a long time (and learned a lot) and just wanted to say thank you for your hard work! ♥️

Robert you're the best. An honest critique without just tearing the artist to shreds

Hi Robert, just starting by saying I appreciate you so much. The way you explain things is so easy to understand and it makes so much sense. I like the fact that you are not out here slagging every one off but just respectfully giving advice and even encouragement to those to clearly mess up. Thank you for what you do❤

Such good info today. I’ve been experimenting with gel liners and a brush and have been struggling with clean lines and your tips will help me next time I do it! Thanks Robert

I so enjoy these videos, they’re so informative and encouraging! ♥️

This girl is too pretty, she can't look ugly even with bad makeup

Roberts advice and guidance on mistakes is one that should be taught to managers in the corporate world. I would trust them so much more if they admitted they f-ed up, rather than ignoring it or blaming it on someone or something else.

Love how you give fantastic advice without being rude or insulting. This is what I have always loved about you. Omg I remember when I had a bridal party of 6 and it started going wrong with one of the bridesmaids, she had changed what she wanted from the trial. I knew I could do it but it wasn’t something I’d tried on her. I hadn’t been doing makeup that long, maybe a few months. I realised I was only going to make things worse so I asked the hairdresser to continue with that bridesmaid as I needed to go to reception to make a call to try to have something delivered for this job. (Before mobile phones were that good and worked everywhere!) Thankfully I had plenty of time. I went outside and smoked a cigarette, i just needed to walk away and think. I went back reevaluated and found what I needed to do to rectify my problem. Sometimes just taking 2 minutes away can make a huge difference. 2 minutes in the time won’t hurt, but half an hour starting again sometimes will! I learned a valuable lesson then.

Have to wait until after work to watch, but wanted to pop in and say hello! Just watched! I learn so much from these!

I have acne scarring, and using a brush to get the coverage and then blending it in with a beauty sponge(the juno & co fuzzy ones are the best!) gives me THE BEST results! It fully changed my makeup game, I would never do it any other way now

I loved how you ended this video. With positivity and helpful advice

Oh Robert this was a GREAT video 😅😅😅 the crazy eyes toward the end had me laughing out loud

Something I learned from watching Golden Girls actually… when you lay back, gravity helps you look very youthful. That’s all great and good, but when you’re having your makeup done and asked to lay back, your face is going to look fabulous. When you sit up to where you are normally again? Minimally it’s going to look different. Have your makeup done at an angle close to how you would do makeup.

I love these videos bc I learn what I’m doing wrong with my own application! Even tho mine isn’t quite as bad…the explanations behind How to do things better (and Why) are so detailed and so helpful!

Wow this makeup that you're wearing is like, my ideal kind of look. I'm super inspired to recreate it both with that dark green but also with navy, violet, and silver, it's gorgeous.

Although I’m not a make up artist, I enjoy listening to your advice, Robert. Your experience in the business really comes through. Keep doing these reaction videos. They’re fun and educational. 🖤

Being 👏 honest 👏 is 👏 professional! Yes! You cannot put a price on professional service and is something to strive for!