We apologize if viewers are not used to Joshua's (CEO) humor. If you watch his other videos, you will see that this is his normal tone. He is passionate and always willing to help. We are ready to help you atany time, and most of the time, Joshua will help customers himself. We are one of the only grooming companies that you will get an actual inventor or expert to help you out. Shoot us an email at info@thecutbuddy.com

This is the video you need to see very informative was about to give up on my shaver the man breaks it down to make common sense.

Did the deep clean earlier today. I just got my Bald Buddy yesterday (thanks, Amazon Prime Days!). I have a foil type shaver I use sometimes when I'm lazy and don't want to do a "real" shave. But if I miss a few days, neither my foil shaver nor my adjustable safety razor will do the job. I figured I'd test the BB out on about a week's worth of growth just to see what it could do. WOW! I couldn't believe it, but it worked. Now, I had to do half my head, then open it up and do a good clean on it, then do the other half of my head, deep clean, then just ran it over my whole head for a touch up. I'm seriously impressed with this product!

Just got mine today i am super impressed on the first shave. It didn't feel like something was raping my scalp. Smooth flow across my head. Unfortunately i can't use the shaving cream. Im sensitive to cooling products. I will definitely recommend this shaver to anyone whos shaving their head.

I just bought mine today. Your video was very helpful for the best way of cleaning and making sure it stays working

Thank you so much!!! My blades have been clogged for so long and there's me trying to clean them out with tweezers... 1 min in a bowl of water and they're like new!!

Thank you so much for posting this! I knew I needed to clean my bald buddy, but not being a seasoned baldy yet, I didn’t know how. This helped me clean it and getting running like new!

I can’t wait to get mine in a couple days! Yes I will follow the instructions on how to take care of the shaver head. I might also do a video of my experience with it and put it on KZfaq to help you guys out keeping your brand on the market!

Wow. Absolutely disgusting. I used my shaver for the first time yesterday. Amazing results and my head FEELS so smooth. I knew when it was time to clean my shaver while using. It lost a little cutting power until I dipped it warm water. I did that numerous times during the shave. Thank you for creating such an amazing product!

I bought my bald buddy a few days ago and it kept shutting off on me, I put it in water to clean it but still wasn't working, however when I watched this video I found out I needed to run it while in the water, and when I did that it worked like brand new! Amazing product just have to know how to clean it lol, thanks for this vid

Thank you for posting! This definitely helped to clarify the directions on care. I've only used mine 4 times and after doing a deep clean realized I was definitely not rinsing it correctly

❤❤❤ Thank you for the video! I'm always afraid of breaking something. I just followed along & cleaned my bro-n-law's. It was full! I also placed a couple orders with you a bit earlier this morning. Wondering if we can use regular shave cream to the order gets here. It'll be interesting to go thru the rest of his razor collection & see what I find! Something tends me yours will be much easier to clean! 😊

Very helpful video. Thank you

Exactly the video I was looking for, thanks

Thanks you helped me solve cleaning the middle blade which I cant take off.

Great video. There is hair stuck in the blades. I have tried the brush, tweezers and a pin to help move the hair around. Gosh!

Omg 😂😂 I thought it was defective, I had just bought it and it stopped after a good cut. Cleaned it.... were good!

This was super helpful!

Bought this item a few days ago, and first time using it today, stopped working after about only half of my head was done. This video talks about neglecting the razor or other reasons why. But it cannot even complete the first shave without clogging up. Definitely will not recommend this product

Thank you 🤟💜

You can't let your hair grow too long, either. This machine is meant for shaved head maintenance, for use after 2-3 days of shaving.

The problem is people don't know they can take off the pieces to clean it that was my problem make the visible before hand

I blow mine out with compressed air. The water method doesn't work very well.

After thoroughly cleaning the Bald Buddy do you recommend a drop of clipper oil on the blades or Clippercide Spray? I want to keep my BB running like a champ until it's time to replace the blades. Great product by the way, I love it!

The whole video is basically how you are the problem... but my razor only gave me 1 haircut. Half way through the second and it stopped working and I did clean it after the first use

How, when it doesnt turn on!?

Hi bud great video! Can I clean the blades with an electric clipper washer solution and blade sterilizer after each use?

So mine would randomly turn on, and now it won't turn on

Out of curiosity do you plan on going to magnetic blade’s in the future

My bald buddy just randomly turned on and now it’s acting like it’s fully charged, even though it won’t turn on. I’ll post back with updates tomorrow lol but this is quite frustrating 🤦‍♂️

Mine stopped working the second time I used it. I got 1 full hair cut before it stopped working... is that razor buildup?

How can I disinfect mine? I think I got some mild folliculitis on the back of my head from the blades being dirty. I do clean them after each use too just never disinfected it since I bought it. Great product though! Highly recommend to all my bald bros!

How often do I need to replace blades?

My shaver is not unlocking

Why is the shaver vibrate nd not cutting anymore

What about oiling it

People don't clean them cuz they are a pain-in-the-ass to reassemble

So my issue is I was cleaning mine regularly in water when I was done but having issues with it acting like it was clogged. I took the head apart and it was in need of a deep clean. After doing that, it still wasn’t performing like it used to and now cuts off after a few seconds.

How many times per single shave should I be doing a deep clean? Once is not enough.

Quick questions i wanna buy me a buddy i wanna know how long do you keep the blades and do they have replacement blades

How long should I use a head before replacing? 6 months, a year?

How do u get hair from a for head blade

I have the new freebird edition razor was wondering if you knew how to take out the blades to wash it? Also how long do you recommend you run it through rope water to clean it

How does I open theshaver motor

Ok, I commend your “video” attempt to describe the cleaning process, but your “tone” clearly demonstrates your immense contempt for your customers. Not everyone has easy access to the Internet, or is aware that you even have videos explaining how to use and clean your product. The fault lies NOT with us, your patrons. It’s with YOUR MARKETING DEPARTMENT. NOWHERE on the packaging are the words DEEP CLEAN written. The instructions ONLY imply that simply rinsing in water does the trick, when that is FAR from the case! I diligently rinsed my blades during every shave, yet after only 4 uses the motor kept stopping. When I finally figured out how to open the blades, of course they were packed with hair. You must assume that we, (the consumers) innately have a blindspot of how to operate your product. However YOUR blindspot is not knowing that your instructions are vastly INCOMPLETE on the packaging. My suggestion is that you explain more fully on the packaging itself how your product functions, complete with diagrams. Forget about light cleaning Your instructions should say, to clean product: #1. Pull each blade apart and thoroughly clean with water and a toothbrush. #2. Snap blades back into place, and rinse in a cup of water, until all hair is removed. #3. Repeat, after every shave for best results. #4. Please review our KZfaq videos at www.cutbuddy.com for more in-depth information This way, you won’t have to worry about so many returns. The only returns will come from those who ignored the instructions on the packaging itself. You’re welcome 😇

The first time I used this, before I could finish ...I neglected my shaver? Yeah right. The hair buildup happened new out of the box on first use. That's not neglect, that's a junk product.

It's impossible to clean these things. I can't spend 45 minutes a week picking hair out of my shaver. I have a norelco rotary that's easy to clean. These chinese head shavers aren't worth the time to maintain them. I'd return it anyway

Mostly shows dirty unwashed blocked shavers for most of it & the ‘deep clean’ is just sinking the heads in warm water whilst running it , which I do after every shave anyway & that takes about 30secs,, not 14mins🥱. A deep clean surly is the cleaning of the actual blades , under those plastic guards, that’s what we want to know how to do, not just dip it in water and let it Self clean & then claim to have ‘deep cleaned ‘ it, on video , for quarter of a hour🥱😤

Put some rubber gloves on my dude holy shit that's nasty

I have a similar product, but the issue with is that the blades aren't turning/cutting even after opening them and cleaning them with a brush. Do you have any advice on how to fix this problem, if it's fixable?

After watching many videos on this product it seems much easier just using a razor 🪒