Your new cancellation policy that WORKS! (skip ahead to 7.:10 to see the policy) If you are a small business owner, service provider, hairstylist/beauty professional this is especially for you! Last-minute cancels are at an all-time high and as a successful business owner, you need to be prepared.
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COPY & PASTE CANCELLATION POLICY:
We understand that special circumstances are unavoidable and a cancellation may be necessary. If you find yourself unable to keep your appointment, we request at least 24 hours notice. All cancellations must be done online through Mindbody. Cancellations through email or social media will not be valid. Clients who do not honour their appointments may be charged a cancellation fee as follows: 24 Hours Notice: Service(s) may be cancelled without charge Failure to Show: The entire service(s) will be charged Cancellation Under 24 Hours Notice: Service(s) subject to a charge up to the full amount of the services This courtesy enables the availability to schedule another client in, in turn, and maintains a higher availability of services for you as well as others.
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• Your Cancellation Poli...