You're right! Unfortunately there isn't a universal quick fix since everyone's set-up is different but I have found the mute all function is helpful in a pinch if you have several participants in your meeting who are having audio issues. Also having anyone log out and log back in can sometimes help solve audio issues.

Hi, is the challenge that it's hard for attendees to hear speakers? First off, speakers should use wired headphones or an external microphone and then for attendees, yes if they can use headphones or utilize a speaker of some form if you're broadcasting into a room of people, that will help set your audio up for success!

You should be able to troubleshoot for your phone, is the issue with people hearing you or you hearing presenters?

These features are still applicable in the current version. This video is from 2021 so some of the look and feel of Zoom is different but the audio controls are still in the same place, the little up arrow next to your mute and unmute button. Hope that helps!

Yes, in Zoom, everyone controls their own audio settings so if you enable original sound, it would impact your input. You'll have to do what you did to coach others to adjust their settings.

Hi Cameron, great question! Are you using an external microphone or the one that is built into your laptop? If you're sending feedback, it could be that you need to disable original sound for calls based on your set-up but your microphone answer will give me some clues on what's going on. Also, have you updated your Zoom software in the last few months?

Same idk if it’s the zoom or the tablet issue

Hi! Yes it might be a Zoom issue since you said the tablet is new. My suggestion would be uninstall the Zoom app and then redownload it. Another option is to check for updates to make sure you're using the latest version of Zoom. Lastly, it could be an issue with your headphones. I've had some speakers have issues where their headphone mic just stopped working and it was time to get a new pair. Hope that helps!

@@loganclements ok I will try it thank you

Hi Samaadh, this video was published 2 years ago so it would be an older version but most of the tips still hold up!

Hi Helen, I'm sorry to hear that you're still having issues with audio in Zoom. So you lose audio and cannot hear them when they start to share their screens? Or can they no longer hear you?

@@loganclements Hi Logan, Yes once the host starts to screenshare, the audio does not come through, but video does. Otherwise they can hear/see me and they do for me as well.

@@helenharnish3599 That is very odd - their screensharing shouldn't impact your audio feed. Are you using a tablet or is it a laptop that you're running Windows 11 on?

I uninstalled the Windows sound system (Realtek) and when I rebooted, Windows reinstalled it (as it should) but this was not the issue either, all good as far as Windows is concerned

I think I may have found the issue causing this problem. I had added an external gaming monitor (HDMI connection) and tried just playing a youtube video. The sound there too did not come through. Once the gaming monitor, which is not equipped with either audio or camera features was disconnected from the laptop, sound DID come through. Now I will wait for next zoom meeting to see if in fact it is the external gaming monitor that is causing the problem

Thanks! Glad to hear it helped. All lessons that I've learned from producing virtual events in Zoom and want to pass the tricks and tips along :)