HI RecommendED, we are sorry to hear about your experience, certainly not the kind of experience we want you to have. Please send a DM to us with the order details for us to further check. You may sen a DM to our support pages at lnv.gy/3QRLN92 for FB or lnv.gy/3SGR7x8 for TW. We will wait for your massage. Maja_Lenovo

There are only vents in the rear, so shouldnt be affected

Hello! Thank you for reaching our support. We're sorry for the trouble. Please send us a private message and provide the serial number of your machine lnv.gy/3JknvjJ. -Jomz_Lenovo

Rather than the serial number please just provide us with the Machine Type Model. -Jomz_Lenovo

Hi, SleepingGiant. Thanks for reaching out to us for support. We are currently looking into the case, We will keep you updated as soon as possible. Thanks. Kate_Lenovo

Thanks for waiting. The 20v 8.5a (170W) is the one you need. If you need a power adapter (power brick) we need to get the replacement part number recommended which is an identical part for best compatibility. Kindly confirm the location so that we can look it up for you. Parts number and more details here: lnv.gy/42ELiCB. Let us know how it goes. Kate_Lenovo

Hi Tariq, thanks for reaching out. We understand your concern, and we'd be glad to help. There are other devices that work and some don't. Like from the discussion among other Lenovo users from our Forums here lnv.gy/3pneHCG. Let us know if you have other queries. Thanks. Fraineee_Lenovo

Hi BSDtec! Sorry for the trouble. Are you awaiting a refund for your own product? Please let us know so we can further assist you. Chx_Lenovo

@@lenovouk what's the point in replying if you delete it. #you #robbed #us ! we are still awaiting a refund 48 days after UPS failed to deliver a new laptop. You have promised us a refund four times now with 5-7 day waits.

Would you mind sending us the full details via private message on FB lnv.gy/3K9uDk6 or Twitter lnv.gy/3HUVWMt so we can take a closer look on this? Kindly include this reference number #2321189 on your private message so we can trace it. Thank you. Chx_Lenovo

Hello Mandhir Sidhu. Thanks for writing in. We're also looking forward to the announcement, when this unit will be available. Any updates will be posted on the link lnv.gy/3hLfQQO. Let us know if you have any other concern. Wilson_Lenovo

Hi there, Freddy. Thanks for reaching out to us. Based on our support website, you may use VESA mount 100mm for the ThinkCentre Tiny-In-One 24 Gen 3 (10QYPAT1UK). For your reference, kindly visit this link lnv.gy/3X2IFIE. Rodney_Lenovo

@@lenovouk Oh, I was really hoping to find a proprietary wall mount that fits snugly into the same spot the stand goes into. The stand is made so perfectly for it, but I couldn't find anything like that on the Lenovo website.

Our apologies as it doesn't state in our support website if there's any wall mount aside from VESA mount 100mm. This mounting device can be used separately or combined with other options for secure mounting functionality. Rodney_Lenovo

@@lenovouk All good. I really appreciate you getting back to me twice. I wasn't aware I could use a 100mm Vesa mount, so I'm happy to know now I don't have to struggle to find space for it on my desk.

We appreciate the feedback. Please feel free to reach out to us if you have further questions or concerns. Have a great day and stay safe. Cheers! Rodney_Lenovo

Hi Kevin, Yes they are compatible with the monitor. They have (2x) DisplayPort; VGA and HDMI. Addie_Lenovo

@@lenovouk Ty this helped a lot 😊

You're welcome Kevin. Thanks for reaching out to Lenovo. Have a great day! Addie_Lenovo

@@lenovouk Thank you, you guys can never dissapoint me, have a great day 😊

Hi Johnny. Please send us a private message with the serial number of your machine so that we can check for possible options. Addie_Lenovo

I have an HP Elitebook laptop.

We apologize Johnny for the trouble however we cannot provide any options for a different brand. Please send a message to HP for further assistance. Thanks! - AS

Hello MadikillsYou! Sorry to hear that, have you tried this yet? In the “search” bar, type “power options”. In the pop-up window, under the “Choose Custom power plan” option, go to the “Change Plan Settings” option to open the “Edit Plan Settings” window. In the two options namely, “Turn off the display” and “Put the computer to sleep”, choose the “Never” option from the drop-down menu located alongside. Also, choose “Never” for both the “On battery” and “Plugged in” battery options. Click on the “Save Changes". Log off and on on windows. Please keep us posted. Diox_Lenovo

@@lenovouk When i turn on the desktop, it takes me to “ customer service” by amazon. and it gives me the option to “reset password” and when i press it, everything is blocked. i cant search anything. because the administrator has blocked everything. and this is a new monitor.

@@lenovouk under “ customer service “ it gives me options to choose “ north america “, “ europe” , and “ far east”. when i choose north america it tells me to login to global identity.

That is odd, we like to see it, please send a video or pictures of the Amazon page and Global identity log-in page. Thanks! Diox_Lenovo

@@lenovouk yes of course, please send in your email.

Hi Farrukh, we are sorry that the non touch model has been received, for assistance with returning the monitor please call 020 3014 0095. You can also reach us by messaging via the following link lnv.gy/3MrLjC5 For the 22'' touch model, we currently have the ThinkCentre TIO22 (Gen4) 22", model ref: 11GTPAT1UK For more details, please visit lnv.gy/3Me8wY2 Please message again if you have any questions. Best wishes Joe

@@lenovouk thank you so much for replying. I am in Canada and seems like lenovo team here is confused about the model. They have sent total of 18 screens in two orders but all are non touch. Identifying proper model number will be great help. Also can you suggest the similar models with that price range? I want to use for Point of Sales System. Thanks.

Hi Farrukh, I'm afraid I do not see a touch model available currently via the Lenovo Canada store. Apologies for the incorrect models being sent. For help with your order, please contact our customer service team on 1-866-426-0911 Option #2. Thank you Joe

Hey Brad! It's good to see your message, we are pleased that you are enjoying your X1 Nano! Thanks for getting in touch. ❤️ 👍 Joe

@@lenovouk I love mine too. It's so good and light. But i wake up before the battery life ends. Still living with my cheap 2014 celeron n2140 acer.

Hi Manuel, we are sorry for any problems that you have experienced with your order delivery. If you have access to Facebook or Twitter, please send us a private message with your order reference number, we will provide help. You can also reach us via the following link lnv.gy/3LZ37DY Thank you Joe

Hi Daniel, the display and PC are sold separately. To view the ThinkCentre Tiny models please visit lnv.gy/3Lx0YyR and for the ThinkStation Tiny models, please visit lnv.gy/3NCDdHv The Tiny-In-One monitors are available via lnv.gy/3qQaaX5 Thanks for getting in touch, please message again if you have any questions. Joe

@@lenovouk But can the laptop be used on the touch monitor?

Hi Daniel, yes, with a PC connected to a Tiny-In-One Touch display (such as the Tiny-In-One 22'' Gen 4 monitor) with a USB connection, in DisplayPort mode, touch input is available. Thanks Joe

Hi Uswa! Thanks for reaching out. Your machine is not listed for devices supported for Windows 11. You may check this link lnv.gy/35zWZBQ for more details. -Jomz_Lenovo

Hi, please can you share your full model number, we will check on the driver for you. Thanks Joe

Hi S B! Thanks for reaching out, and we hope you're doing well. Apparently, there's no HDMI port in ThinkCentre TIO22D. Please click this link lnv.gy/3gpSpsO and go to page 2 for reference. However, you can use the Display Port to connect to your gaming PC. If you don't have a Display Port on your PC, you can use a Display Port to HDMI cable. Let us know if you have any questions. Rai_Lenovo

@@lenovouk great thank you so much!

You're welcome, please message again in the future if you need any help or assistance. Best wishes Joe

Hi Bhaiya. Thanks for reaching out. We're here to help. Have you tried updating the monitor driver? If not, please download the monitor driver here: lnv.gy/3yL74pL​. Let us know how it goes. Auxen_Lenovo

Hi! Thanks for reaching out, and we hope you're doing well. Are you getting any error? Kindly try to use different cable and check if the issue persists. We'd like to extend our help. Rai_Lenovo

i think u are using display port out and hdmi in cable... u should be using hdmi out and display port in

I have the same question. Did you finalise on one of these?

@@kailashnaik dude you won’t get a crazier deal for Q27q-10 on Amazon rn. I got the same about 2 weeks ago for 24k . As of now it sells at around 20k. Just get it , it’s a good one!

@@nikhilm103 thanks for the quick response! I’m actually looking at the Q27h-10. USB-C & thin bezels on all four sides. I’m in a dilemma between this and the P27h.

@@kailashnaik I just needed a double monitor setup for work on a tight budget so I opted for the one that I mentioned . The bezels are thin and nice but there is about 1-2 cm black area around where there is no display by which I mean the screen display area is not end to end as you see on phones. Not that it bothers me but I’m mentioning this because you won’t get an idea about it unless you look at it physically. I guess with the q27h-10 there are no major changes apart from usb-c and bottom bezel size compared to Q27q-10. All in all a good choice as per me. From what I researched about the about the p27h , spending about 7k extra over q27h just for the movement option and some other minor things which wouldn’t matter much I guess in the long run didn’t sound that convincing to me. My suggestion go for q27h. Let me know what you get!

@@nikhilm103 thank you for the detailed explanation! I’ll definite keep you posted on what I buy :)

Hi there! Thanks for reaching out. Could you please provide the model of the laptop, so we can check. -Jomz_Lenovo

Hello WaveBeast. We want to help locate the answers. Are you looking to use a different monitor? Any monitor should generally work with most PC. Hassen_Lenovo

@@lenovouk I mean, in the tiny in one monitor you placed in a PC, can the monitor work without the pc?

Hey there! The Lenovo monitor will not work without a PC. The monitor should be connected to a PC before it will work. -Chris_Lenovo

@@lenovouk Can you maybe sponsor my upcoming video and send me the tiny in one monitor and a pc that works with it?