22 сағат бұрын
22 сағат бұрын
14 күн бұрын
21 күн бұрын
5 ай бұрын
Пікірлер
@InvGate 8 күн бұрын
Download your free Knowledge Management process workflow template here: hubs.ly/Q02Ch1YR0!
@InvGate 19 күн бұрын
Download your free change request workflow template here: hubs.ly/Q02yw1Lq0!
@InvGate 28 күн бұрын
Download your free onboarding workflow template here: hubs.ly/Q02y1BBQ0!
@ghfudrs93uuu Ай бұрын
you know the video is gonna be crap when there's a they/them in the tumbnail
@InvGate Ай бұрын
See all the tools that can be integrated into InvGate Insight here: bit.ly/3UhBdIR.
@InvGate 2 ай бұрын
See all the tools that can be integrated into InvGate Service Desk here: bit.ly/3TJPwXu.
@InvGate 2 ай бұрын
See all the tools that can be integrated into InvGate Insight here: bit.ly/3PtYh5P.
@Wildlifewithjolyn 2 ай бұрын
This is excellent information
@InvGate 2 ай бұрын
Thank you for watching!
@InvGate 2 ай бұрын
See all the tools that can be integrated into InvGate Service Desk here: bit.ly/3VoWtPe.
@GET_YOUTUBE_VIEWS_m054 2 ай бұрын
You're a true talent
@InvGate 2 ай бұрын
See all the tools that can be integrated into InvGate Service Desk here: bit.ly/48WIEe1.
@amit8111 2 ай бұрын
i want to generate a report based on the helpdesk group. if a ticket is routed from 1 helpdesk group to another. how can I see those tickets count in dashboard or pull the report
@InvGate 2 ай бұрын
Hi Amit, thank you for your comment! When you create a new report, you can set some advanced filters that will get you the information you are looking for. We have some in-depth documentation on our knowledge base that will walk you through, or you can contact our support team so they can help. Have a nice day!
@InvGate 3 ай бұрын
Read more about IT budget planning here: bit.ly/3TJJsyc!
@InvGate 3 ай бұрын
Discover more about this feature here: bit.ly/4bZrfEf!
@InvGate 3 ай бұрын
Discover more about this feature here: bit.ly/49PhXsr!
@InvGate 3 ай бұрын
Discover more about this feature here: bit.ly/3V0NLGM!
@InvGate 3 ай бұрын
Read more about the InvGate AI Hub here: bit.ly/3T5tKMG!
@bryanvondeylen1081 3 ай бұрын
If only AI would include graphics and GIFs added in the resolution into the KB Article, it would be awesome.
@ThiagoSantosAirboy 4 ай бұрын
Thank you!
@InvGate 4 ай бұрын
Want a free template to start working on your standard operating procedures? Click here: bit.ly/3uMdFTt!
@notacooldudewithanattitude2731 4 ай бұрын
WOW! Been waiting for this for so long in sNow. Just baffled how they can't do the gamification setup as easy as this.
@InvGate 5 ай бұрын
Want more details about the app? Click here: bit.ly/4b2YKou.
@InvGate 5 ай бұрын
Save a written version of this tutorial for later here: bit.ly/46HUQ0P! Got any questions? Drop them in the comments!
@caranjitmishra5008 5 ай бұрын
In India CA Ranjit Kumar Mishra
@user-lk9ky1zp4u 5 ай бұрын
I see this is in Beta, when will we see it? Thanks!
@InvGate 5 ай бұрын
Hi Alan, thank you for reaching out! You can contact our support team to learn more about this. Have a nice day!
@InvGate 5 ай бұрын
Want to explore InvGate Insight as your ITAM tool? Access our 30-day free trial (no credit card required): bit.ly/3NOTr2e!
@devjasoria 5 ай бұрын
Are you using an agent in remote machine to do this, or this is agentless?
@InvGate 5 ай бұрын
Hi, thank you for reaching out! Yes, it uses the agent installed on the machine.
@devjasoria 5 ай бұрын
So using this agent, can we perform all VMDR capabilities, or its just end point management. Also because this is an agent, can this help in taking RDP session for that machine?
@InvGate 5 ай бұрын
Hi, @@devjasoria, that's correct, InvGate Insight doesn't do all VMDR capabilities. If you want more in-depth details about its capabilities, we highly recommend you to contact our experts. You can reach out to them at [email protected]. Thanks!
@ulisesroser 6 ай бұрын
Hi Matt excellent input, this is a long awaited feature. I now have version 2.0 in my environment, but I don't see the new feature available yet. I guess I will have to talk to the support team.
@InvGate 6 ай бұрын
Hi Ulises, thank you for reaching out! Yes, you can always create a ticket so that our Support team can help you out.
@vjp724 6 ай бұрын
This is an excellent presentation! Great job
@InvGate 6 ай бұрын
Thank you for watching, Vijay!
@InvGate 7 ай бұрын
See how you can further automate Human Resources tasks here: bit.ly/3QwBSEq.
@InvGate 7 ай бұрын
Did you know you can customize SLAs for different help desks? See how it's done: bit.ly/3EsQQFN.
@InvGate 7 ай бұрын
Did you know that you can migrate to InvGate Service Desk in just a day? See it for yourself: bit.ly/3YsA9Ul.
@InvGate 7 ай бұрын
Explore some best practices to gamify your service desk here: bit.ly/43Pq1GI.
@InvGate 7 ай бұрын
A service catalog is part of level 0 of IT support, but it's not the only one. You can have up to five tiers on your help desk! Here's all the information you need to do it: bit.ly/3OCmSWd. How many have you implemented?
@InvGate 7 ай бұрын
Kick-off workflow automation at your help desk with this complete guide: bit.ly/3sqURIv!
@InvGate 7 ай бұрын
Explore more about IT self-service portals in this blog post: bit.ly/49rkgT9.
@InvGate 7 ай бұрын
Looking for more? Check out these best 5 Zapier integrations for your help desk: bit.ly/3QNCXcl!
@InvGate 7 ай бұрын
Wondering what you should measure when building your reports? Here are 15 service desk metrics to start with: bit.ly/3MDBu5Q!
@InvGate 7 ай бұрын
Before you purchase an email-based ticketing system, make sure to consider these five things: bit.ly/4645lvd.
@InvGate 7 ай бұрын
Before building your own ITSM dashboards, check out these six must-haves to make the most of them: bit.ly/47prfu8!
@InvGate 7 ай бұрын
Check out these templates to start writing your help desk articles: bit.ly/3MyxV11.
@InvGate 7 ай бұрын
Need more guidance creating dashboards and reports on your service desk? Check out this step-by-step: bit.ly/3SxoHpn.
@InvGate 7 ай бұрын
If you're migrating your service desk, make sure to avoid these four mistakes: bit.ly/49uQwVB!
@InvGate 7 ай бұрын
Prepare yourself for your service desk setup with this short guide: bit.ly/3stmvEI.
@InvGate 7 ай бұрын
See how to enable InvGate Insight's new Software Compliance module here: bit.ly/3FGm0KG.
@InvGate 8 ай бұрын
Do you need a written version of this tutorial? Check out this blog post: bit.ly/45IXpiY.
@InvGate 8 ай бұрын
Want to explore the Patch Management process further? Check out this blog post: bit.ly/3OuF7v1.
@InvGate 8 ай бұрын
Do you prefer the written version of this tutorial? Here you go bit.ly/3CKjVvM!