It was much better if the screw in the filter could be replaced for the led
@leeanderson9187 күн бұрын
What a crap video ? How do you change a filter what about the control pannel how long is the flex.omg come on your a proffesional company... also answer all questions ?
@Lay-Z-Spa-UK4 күн бұрын
Hi Lee, we're sorry if this video is not what you expected it to be. This is simply a video to highlight some of the key features of the Helsinki as opposed to an instructional video.
@katieistiredagain72888 күн бұрын
Omg my filter has never been that dirty 🤢
@simplybo32069 күн бұрын
I've capped it off, fine, but water seems to be coming out from around the outside of the pipe still. Is the seal broken on the other side inside the hottub? Can I put silicone around it?
@Lay-Z-Spa-UK9 күн бұрын
The stopper caps are only intended to reduced the water flow and won't prevent it all together. Please do do not use any silicone sealant in your Lay-Z-Spa.
@simplybo32067 күн бұрын
@@Lay-Z-Spa-UK thanks. But my water is coming out of the liner around the A pipe. Could you tell me why and how to fix this please?
@sealion5710 күн бұрын
5/5 toimii 👍😎💪🏄♂️
@rajesh4cat16 күн бұрын
Do there have seats inside please let me know.
@Lay-Z-Spa-UK9 күн бұрын
We have several Lay-Z-Spa hot tubs available with seats. These include the Maldives HydroJet Pro, Palma HydroJet Pro, Santorini HydroJet Pro and San Francisco HydroJet Pro
@AnalizaMalatbalat-lr8br17 күн бұрын
Thank U so much, kind regards fr ana fr the heart of Australia Dalby Queensland ❤
@vytautassavickas202825 күн бұрын
I am volkswagen technician by trade and i can tell that you can use manual only to start fire and that's it
@SonjaJungellАй бұрын
E02
@user-wu2qn5xg1dАй бұрын
En español
@fatmacook5802Ай бұрын
My lights are under and aound my lay z spar but not working what shoul I do turn them on tonight and nothing only use them last summer
@Andrew0162Ай бұрын
Help cannot get the jets out to put the lights in
@TiborVisnaiАй бұрын
The worst thing is that in my country (Slovakia) this app isn't supported (can't even download). Unusable feature.
@kendrickpiАй бұрын
This is a suboptimal way to pack away your Spa! The large pipe leaks water everywhere! Your instructions need a rethink!
@upyoursVEVOshitАй бұрын
Bet the misses loves that 😂
@DS-mn6ix2 ай бұрын
Shame you don’t tell people how poor some of the products are! First Maldives was replaced as the pump was faulty and the liner was leaking, the lid was splitting and the straps also splitting, the liner was also leaking it took significant effort to get it replaced! When it was replaced you refused to replace the lid and hydrojet lights… when the replacement came the pump was brand new yet soon devolved cracks as the factory must of tightened the bolts too much so the stress points burst and cracked. The new liner was always poor with the stitching and the inflatable beds was bubbling they still are lots of tiny little ripples… tried to claim under warranty and if you check trust pilot you will see many have also tried this warranty claim yet lay a spa Bestway make warranty claims incredibly difficult with picture this picture that even cut the old cable or liner up! Anyways the second warranty claim was refused WHILST STILL UDBER WARRANTY!!! illegal to upheld any warranty claim without proof it’s up to the manufacturer to prove the items are not defective! Layzspa goods are really good when working yet they also seem very poorly made so easily fail or are rushed out the factories So I have a 3 year old Maldives that was replaced and has been inherently faulty since day 1 yet layzspa refused to replace under warranty I will continue to negative review as this is not slander it is a true genuine honest review of the products and the more comments removed the more it makes me publish elsewhere £1300 for a faulty product and shocking customer services!
@samoverton84882 ай бұрын
Hi could you send me the link for the valve please
@mr.banderas54672 ай бұрын
Подожду когда появится скидка на него)
@angelasimmonds44612 ай бұрын
Got a Palm Springs hydrojet new filter installed everything cleaned, jets working then E02 coming up and when heater button pushed it cuts out any idea what’s wrong?
@gymtrition59462 ай бұрын
Both models on this you have two different models? When it says “test” button you press a button on the pump. Mine doesn’t have that. And at the end the model you show doesn’t have the test button? Any ideas
@TrailerParkPolak2 ай бұрын
Do you need to change water offen?
@TrailerParkPolak2 ай бұрын
How meny liters does it contain? And does it have water filtreting system? 😊
@simonjarratt2 ай бұрын
I’ll be having one of these this summer. So glad they’ve finally got proper seats, it was the one thing stopping me getting one previously.
@reductio10002 ай бұрын
5-7 "people" ? you mean hobbits ? !!
@user-gv5el4bo5z3 ай бұрын
How thick are they?
@user-gv5el4bo5z3 ай бұрын
How thick are the foam panels please? I'm coming from a Canadian Swift Current and trying to compare it
@darrenduncan9373 ай бұрын
Why no mention of descaling?
@Lay-Z-Spa-UK2 ай бұрын
Hi Darren, that's a very good point. Scale could eventually lead to an E02 error if parts break off and get clogged somewhere and the build-up is extreme. Hard and even medium water areas are most prone to scale and this should be managed on a regular basis to avoid any build-up. www.lay-z-spa.co.uk/how-to-descale-a-lay-z-spa
@MrCrrispy3 ай бұрын
This one doesn't have Wi-Fi ?
@Lay-Z-Spa-UK2 ай бұрын
This one doesn't currently have WiFi capabilities but we are looking into introducing WiFi into more hot tubs soon.
@paulb97693 ай бұрын
I have no error codes and no heat.
@marciac954 ай бұрын
ty so much! got it fixed
@mdenamulhaque12854 ай бұрын
Nice video
@LizPotter-yk3zo4 ай бұрын
Does it need a filter ?
@Lay-Z-Spa-UK4 ай бұрын
Hi Liz, yes hot tubs need a filter to help remove dirt and particles from the water. All our hot tubs come with a filter which can be rinsed and reused, and replacements are available.
Hi, The clarifier binds together small particles which then get trapped in the filter and stops them circulating around the water - hope that helps!
@nicholabond26146 ай бұрын
How do you set up timer? Is there a video of this process please
@Lay-Z-Spa-UK5 ай бұрын
Hi Nichola we have a video here: kzfaq.info/get/bejne/praPq5SK2520f30.html
@michellepergeorelis3406 ай бұрын
How do I get replacements? Mine stopped working.
@flerflep6 ай бұрын
I cant lower the temp below 20°c so I can turn off the spa, and it will automatically turn on the anti freeze option? How do you activate this function?
@cyrella16 ай бұрын
Yes, I would like to know too!
@Lay-Z-Spa-UK6 ай бұрын
If you want to leave your Lay-Z-Spa out, not heated, and allow FreezeShield to protect it: - Turn off the heating function. Temperature set will the be irrelevant. - Leave the power on, and preferably the filter to keep circulating and filtering water. - If temperatures outside drop below 6C, FreezeShield will then automatically activate.
@bethmoloney68256 ай бұрын
I have just purchased this model in Australia but it didn’t come with the mat. The St Moritz model had one. Very happy with the bigger size of the Mauritius and my sister is now enjoying the St Moritz.
@ashleemiller82756 ай бұрын
This was very helpful since the instructions are useless
@murathanbasyazgan49587 ай бұрын
Can you use this in winter?
@hamishmacdonald69977 ай бұрын
so far so good on how to deflate it - packing away is quote another matter which isn't actually shown.
@heathdetweilerRealtor7 ай бұрын
Great spa. Except for a their lack of forethought in adding air to the system. You have to completely remove the pump from the spa to put air in…huge inconvenience.
And what is the pump gives an e05 warning after the warranty of just two yrs and your pump basically is dead. Than bestway tells you sorry we can’t help. Bye. Don’t buy this. When something goes wrong after warranty there’s almost no replacements of parts. It only lasted two years. Water in the air room, pump failures etc. Buy a real jacuzzi instead.
@Lay-Z-Spa-UK7 ай бұрын
Hi, Our support team here in the UK would always try to offer advice with error codes within or out of warranty. We also provide help with error codes on our website www.lay-z-spa.co.uk/support/item/pump-error-codes We're sorry that you were unable to get the help you needed in the Netherlands.
@clashenmetkalas54887 ай бұрын
@@Lay-Z-Spa-UK they can’t help me. They don’t sell the supplies. Can throw it away. Here the response. Thank you for your message. Indeed, it's quite definitive, but unfortunately, I can't provide compensation or any form of relief. The factory warranty period has already expired several months ago, and we can no longer intervene. If an item is defective out of warranty, you can replace it by purchasing a new one, or a second-hand one. All sales occur through independent points of sale, we ourselves have no commercial purpose and cannot sell you articles, nor offer a discount at a dealer. There is also no repair service from Bestway that can intervene after the warranty. Unfortunately, there's nothing I can do for you in this matter. “ So in other words. Good luck buyer and bye bye. No pump to be found for this jacuzzi anywhere. 1500 euros down the jacuzzi drain.
@clashenmetkalas54886 ай бұрын
@@Lay-Z-Spa-UK yeah. Crazy. Because I’m willing to pay for it even but can’t seem to find any company that can service this here. I’ve checked your website and it’s better than ours here. I find it hard to find the reset options for the E05 error for the Hydrojet Pro. Or even a more technical manual on repairing the thermostat if that is indeed the problem. I also can’t find any sites that only deliver the pumps as replacement. Can you maybe point me in the right direction
@cghinteriorismo30497 ай бұрын
Cómo desinflar
@thedrummeral7 ай бұрын
How do you install the LED lights
@Lay-Z-Spa-UK7 ай бұрын
Hi, Here is a link to a video showing you how to do this: kzfaq.info/get/bejne/ir2insxnxLq9mY0.html
@firstlegend728 ай бұрын
its been 6 months after this video been released so many questions here and not a single answer is this a bad company or the support team is really shitty one of those options is for sure real why would anyone want to buy this if there is no help at all ...
@Lay-Z-Spa-UK8 ай бұрын
Hi @firstlegend72 information about San Francisco can be found on our website. The link is included in the video description.
@davidmiddleton26958 ай бұрын
Hello, what 'surround' is that you have for the pump?