It really is not with the cost… very cluncky and difficult to navigate. Save yourself from making this mistake.
@SureshLohar-f1r27 күн бұрын
Hi Team, We want to add credit card details for a patient using the AdvanceMD APIs on our platform, but I'm unable to find the exact API to add any payment method. Could you please let us know the correct API for this ?
@victoriahadley6243Ай бұрын
Also, if you are making a patient list of their current medications, you cannot put some of them as current if your patient doesn’t need refills. Once you enter in a “current” medication it automatically generates a prescription even if your patient doesn’t need one. There is no “do not send” feature or any sort of way to indicate that you want it listed as a current medication but don’t want a refill sent. In these situations you have to list the medication as “record only.” Meds that are record only cannot be requested through the patient portal on the patient side and they might be concerned if other meds are listed but others are not. This is another situation where AMD falls short in being efficient and thus save you time but it is the single most persnickety platform ever for prescribers.
@victoriahadley6243Ай бұрын
This another misleading marketing video by AMD. You must go about prescribing in a very specific manner. You must make sure the patient’s preferred pharmacy is entered in first otherwise it will not generate into the prescription. You must enter in vital signs first for the same reasons. For example, I am in child and adolescent psychiatry and I see many kids with ADHD. If I want to prescribe medication a stimulant you must put in a set of vital signs and the date you obtained said vital signs. I do check these things fyi but the process through AMD is if you don’t have this in FIRST in the patients chart it won’t populate into the rx and it won’t let you send it until it’s entered. When I voiced this concern as I never encountered this using any other EHR in my career I was told this is a mandate per the FDA and there is no way around it but couldn’t explain why other EHRs don’t have this. Again, if you don’t put in the patients vital signs in their chart before you initiate the prescription you have to enter it in the script and another step when you are trying to go through patient care.
@victoriahadley6243Ай бұрын
If your practice policy includes having a credit card on file from patients there isn’t a way for patients to login to their patient portal and enter the information unless there is a balance due, which defeats the entire purpose of having a cc on file to avoid having to contact patients to make a payment. Some will be comfortable giving their info over the phone but most people are not. Yes, people can bring in their card on their appointment and you can enter it in but it cuts into time that could be used for other tasks. The only way around this is to activate their online scheduling feature but you are still running into the same issue as many clients are not interested in doing appointments that way. I outsource my billing and the company I use manages other clients with other EHRs and I am the only one that has yet to get things going through AMD in regard to the change healthcare attack. Literally everyone else is running things automatically without problems but with some we still have to use our previous clearing house which they have to put in manually. My biller has repeatedly expressed frustration over how ridiculously complex it is for billing compared to all other EHRs they have used.
@victoriahadley6243Ай бұрын
Another thing they don’t tell you is there is a word limit in text boxes. In my process of trying to make anything customizable, I want with the most basic way of chunking notes into HPI, history, assessment, plan and even then I wasn’t able to complete my notes due to the character limit. If you are messaging a patient and get any conversation thread going it will only take you so far because of the character limit so you have to start with a new message to make another short term thread. Patients will get frustrated as well because they give up on sending messages which means more phone calls to the clinic that could have been easily managed by with back and forth messaging.
@victoriahadley6243Ай бұрын
What they don’t tell you is how tedious and trying it is to make these fancy customized templates. This video is misleading as it claims all you have to do is scroll through their templates and copy/paste what parts you like in your own. The process of having to configure every. single. function of said template in Microsoft word. You need to in out the data in the template, download the data and configure it into Microsoft word and God forbid you make any mistake. Once you upload it, if there is a mistake, you need to download it again in Microsoft word and try and figure out where the mistake is, upload it again and then repeat this process thousands of times and maybe, just maybe you can a section or two after several hours of your precious time!
@patrickgrengs75944 ай бұрын
Questions: How does viewing a Lab Order help to view a patient anomaly? Wouldn't that be party to the Lab Results? How do you indicate preliminary vs final Lab Results? Are the Lab Orders and Results Donuts implicitly or explicitly linked? Is there a way to chain a prescription back to lab results? Thanks.
@Advancedmd4 ай бұрын
Hi there, thank you for watching. Please review HUB inside our software or contact our support team to get answers to your questions. www.advancedmd.com/support/
@BilalAhmed-gm7ux4 ай бұрын
Hi Julian - great video. Could you please guide as to how the document manager in the Mobile App works?
@Advancedmd4 ай бұрын
I would recommend watching our Mobile EHR video, searching HUB, or reaching out to our support team. kzfaq.info/get/bejne/h7WXh8qG0KrDdY0.html
@AzmatAli-gi9tj4 ай бұрын
Nice
@lucianova91486 ай бұрын
How about individual providers modifiers on the claim?
@Advancedmd6 ай бұрын
Hi there, please reach out to our support team for any help. www.advancedmd.com/support/
@taylorkbaker7 ай бұрын
Is it possible to be sent the videos of the trainings so we can upload in our training employee portal rather than referring them to youtube?
@Advancedmd6 ай бұрын
I would talk to your account manager.
@user-sq8pd9pv2d8 ай бұрын
Does Advanced MD support process multiple payments?
@Advancedmd8 ай бұрын
Hi there, yes we do.
@saundrablakeslee36209 ай бұрын
'promo sm' 🙋
@rythmdivine53609 ай бұрын
could you please add video on how to do write off the claim or how to do take an adjustment of balance amount in Advanced MD ?
@Advancedmd9 ай бұрын
Hi there, have you tried reviewing the Help Files or Video Training Library inside our software? Just click F1 inside the claims center.
@UtahBrooke9 ай бұрын
Great video and information! Love AdvancedMD.
@UtahBrooke9 ай бұрын
Great information!
@prasar406910 ай бұрын
Shortcut keys
@Advancedmd9 ай бұрын
Hi there, please contact our support team with any technical questions. Thank you! www.advancedmd.com/support/
@chrisroberson177911 ай бұрын
you would think for $600 a month, tech support would be included, but no. You would think I would be able to search how to do a referral to another practice, but no.
@Advancedmd10 ай бұрын
Hi Chris, I'm sorry to hear about your frustrations. Have you tried logging a support ticket? www.advancedmd.com/support/contact-support/
@michellem7380 Жыл бұрын
Billed a claim with the wrong Provider and it processed how do I rebill with the correct provider? Thanks!!
@Advancedmd10 ай бұрын
Hi Michelle, thank you for reaching out. Were you able to resolve your issue?
@hmongmuas1386 Жыл бұрын
Is there a way to change it to open item in a new windows and not tabs
@Advancedmd9 ай бұрын
Hi there, please contact our support team with any technical questions. Thank you! www.advancedmd.com/support/
@MY2SWEETBOYS Жыл бұрын
What about android phone users??
@Advancedmd9 ай бұрын
Hi there, right now our clinical app is iOS only but our Patient Kiosk is both iOs and Android. You can learn more about our mobile apps here: www.advancedmd.com/mobile-apps/
@JackyeWampler Жыл бұрын
Proud Mom
@hollylustano3701 Жыл бұрын
Advancedmd sucks
@AL-pu7ux Жыл бұрын
May I ask why?
@Advancedmd10 ай бұрын
Hi Holly, I'm sorry to hear about your frustrations. Can I be of any help?
@GarrettGomes Жыл бұрын
Their system has issues!
@Advancedmd9 ай бұрын
Hi there, I'm sorry to hear about your issues. Have you tried logging a support ticket? www.advancedmd.com/support/
@hollylustano3701 Жыл бұрын
Advanced is so stupid why isn’t there a reschedule choice
@Advancedmd10 ай бұрын
Hi Holly, I'm sorry to hear about your frustrations. Were you able to reschedule your client's appointment?
@DutchRN81 Жыл бұрын
Could you walk me through how to delete favorited medications?
@Advancedmd9 ай бұрын
Please contact our support team for any technical questions. www.advancedmd.com/support/
@edwardmuldrow2811 Жыл бұрын
Well done and like the color codes neat update from the last revision. So glad we will be converting from Kareo to AdvancedMD.. Ed M
@Advancedmd10 ай бұрын
Hi Edward, glad to hear you're enjoying your software!
@lucianova9148 Жыл бұрын
You need a billing progress for mental health outpatient
@Advancedmd6 ай бұрын
Feel free to talk to your account manager about this idea or leave it in the Idea Share portion of our software.
@triciacarpenter2796 Жыл бұрын
where I find out information about undisdisbursed credit card payments.
@Advancedmd9 ай бұрын
Please contact our support team with your technical questions. Thank you! www.advancedmd.com/support/
@kaylamarieduran73172 жыл бұрын
literally no billing information
@Advancedmd9 ай бұрын
You can watch our new Medical Billing demo here for more info! kzfaq.info/get/bejne/qd-nhdmAncmpen0.html
@vansh-reyaanshlifestyle21422 жыл бұрын
Hi where we can see that claims are submitted to payer
@Advancedmd9 ай бұрын
Here you go: kzfaq.info/get/bejne/qd-nhdmAncmpen0.html
@dominiquemelendez82 жыл бұрын
How do I print a column appointments so I can make my daily sheets
@Advancedmd9 ай бұрын
Hi there, please contact our support team for any technical questions. Thank you! www.advancedmd.com/support/
@stephenelliston45152 жыл бұрын
Add the ability to "undo check-in".
@Advancedmd6 ай бұрын
Please go to the Idea Share portion of our software to share your suggestions. Thank you!
@imrancoms20682 жыл бұрын
You need to update advanced insight related videos according to your current version. All those videos were made 6.5 years ago.
@Advancedmd9 ай бұрын
Hi there, please see our most updated video on AdvancedInsight here. We've rebranded it to Advanced Reporting and Analytics: kzfaq.info/get/bejne/ldCWhcaL2b7Gmqc.html
@ama75092 жыл бұрын
"Here to help..." Where are the intro videos for EHR? Why do I have to "register" on your website prior to viewing intro training videos? Please provide intro training for naive, first time users.
@Advancedmd9 ай бұрын
Hi there, all of our training videos are located inside the HUB within our software. This is because our software is our intellectual property. However, if you would like to see an overview of our EHR you can view one here: kzfaq.info/get/bejne/odJyltqHmL-3qKc.htmlsi=bKSiakjQ1SYCvLN9
@ama75092 жыл бұрын
Please update this intro EHR video training for current product release. Please focus training on naive users. Txs.
@Advancedmd9 ай бұрын
Here is our most updated video for EHR: kzfaq.info/get/bejne/odJyltqHmL-3qKc.htmlsi=bKSiakjQ1SYCvLN9
@triciacarpenter27962 жыл бұрын
Do you have training in credits and payment posting?
@Advancedmd9 ай бұрын
All of our training videos and knowledge base is within the HUB in our software. But you view our new marketing video on medical billing here: kzfaq.info/get/bejne/qd-nhdmAncmpen0.htmlsi=w3_7B_IohpYVO1Tj
@sandeshsrinivas01922 жыл бұрын
Can we add diagnosis code in AMD ??
@Advancedmd9 ай бұрын
Hi there, please contact our support team with any technical questions. Thank you! www.advancedmd.com/support/
@Faquid2 жыл бұрын
wow funny name
@reignarguevarra79483 жыл бұрын
why all the corrected claim submitted to insurance they received it as a new claim is there a glitch in the system?
@Advancedmd9 ай бұрын
Hi there, please contact our support team with any technical questions. Thank you! www.advancedmd.com/support/
@DhanKevin3 жыл бұрын
hello.. need help creating custom reports within AdvancedMD. how?
@Advancedmd9 ай бұрын
Hi there, you can watch our new Advanced Reporting and Analytics video here or contact our support team! kzfaq.info/get/bejne/ldCWhcaL2b7Gmqc.html
@TheRealGrundoon3 жыл бұрын
Our President Amanda is an amazing leader, friend, and mentor. She was the right pick at the right time to lead us into new break throughs! In an uncertain economy where it is the right time to find the right value plays with absolute upside potential, I can't imagine a better place to invest my energy. She's natural leader!
@lakishamyers17973 жыл бұрын
Proud of You Dr. & Dr. K. Jackson It's A Blessing to Serve A Community ❤
@lakishamyers17973 жыл бұрын
Awesome Services
@shubhadajoshi42013 жыл бұрын
Very nice clinic
@aishwaryadandekar91333 жыл бұрын
Very nice clinic Simon And hema mai
@aishwaryadandekar91339 ай бұрын
थँक्स
@EllisClinic3 жыл бұрын
How do you accomplish this in the new AdvancedInsight interface?
@Advancedmd9 ай бұрын
Please watch our lates AdvancedInsight video here. We've rebranded to Advanced Reporting & Analytics. kzfaq.info/get/bejne/ldCWhcaL2b7Gmqc.html