3:25

That IS the next level of customer service tools. Bravo!

Great compilation story on the journey that brought us here. From the birth of communication to computing to the rise of the internet, and now to the dawn of artificial intelligence, each leap has redefined our world. Artificial Intelligence isn't just another buzzword - it's a paradigm shift. As this technology matures, its impact will be felt across every industry, from healthcare to finance, education to entertainment. The true revolution will come when AI moves from being a tool for the tech-savvy to an everyday utility for everyone. However, we're facing a significant hurdle, the gap between rapid technological advancement and widespread understanding of us using the AI. While the tech industry races ahead, our education systems and workforce development programs are struggling to keep pace.

The content and editing here is next level !

Thumbs up if you've lost count of how many times you've watched this video!

This is brilliant. Keep em coming

Thank you!!! very efficient system

No hay versión para México? Y tienen un plan de instaciones ilimitadas en páginas web?

Мои подключения.

intercom se puede utilizar ilimitadamente en los sitios web que yo haga y de mis clientes ó cuantas licencias me dan?

Ai has destroyed on of my verticals and created another. I read a book title "Conversations with My Creator" By Bruce P. Hood and it was as mind blowing as this video.

Customer service is dead because you will just ask your local ai to solve the problem and it will go off and find the answers and action them. The future is providing database of answers that are ai ready data formats or embeddings to query. The web is dead. If you want I do just query the database of a knowledge provider . Publishing content will be sending embedding data to something g like what Google is now. Revenue can work if your data is used or high quality and it's access tracked. Thank god I won't have to struggle with CSS or scratch around on forums to find answers . Just ask and you shall receive. Oh and the ai will present the answer ina suitable format like a generated video or podcast or webpage that with images all dynamically generated to suit the content. Implications? Trusted and accurate data sources. Who is that? Blockchain identified sources. Can't wait

I love Intercom's marketing and UX, the copywriting, the blog -- basically everything -- which I never tend to say about any online entity today. With that being said, I thought for sure your video embed was going to be a LOL, highly personable video type of ad -- think Webflow or better yet, HubSpot, eg: kzfaq.info/get/bejne/gtpoo5OQqNabZpc.html It wasn't though. Maybe that's why the 0.01% ER? That's my two cents anyway.

Would you be open to share the soundtrack used for the opening and closing?

Learn to make good stuf

❤❤❤

Intercomrades? You folks at Intercom should be ashamed of yourselves; this is pathetic!

Looks amazing! 👏

learn to make a good product

Excited to see Fin intelligently connect to third party systems in the future, that will be a powerful feature! Cool Product Broadcast, props to the presenters

🚀So inspiring! I can't believe I get to work with you people! 😅🧠

This will likely change how and where we store internal processes. Customer service agents won't need to search off platform for certain answers. Really cool

The problem seams that the biggest companies that have biggest AI models feed them with gender studies and diversity(not bad per se, but hate for ANY race is bad - even white;) ) garbage... I wish they would feed them mainly with Aristoteles views.

Good stuff Des

I love the content, but you are not the only AI co-pilot on the market that also generates answers from past conversation history :)

Cool how it showed the camera crew at end

Hey! I'm unable to find any videos on setting up custom objects & Custom actions in English

How do you integrate with internal SOPs for executing a workflow ?? Ideally we would want to identify customer intent , map it to an existing SOP(oftentimes it is freetext) , call a bunch of APIs based on the SOP and respond to the user. Can we do this with FinnAI

This is amazing. Thank you!

Des is a gem, and this is an excellent production. Where do you get that waffle sweater Eoghan?

Brilliant content, really well executed. From an Intercom customer who is benefiting from their commitment to AI with Fin solving 50% of our first line support requests. Thank you, Team Intercom, keep the insightful and enjoyable videos coming.

This is the next level, plus some brilliant. Thank you.

22:41 Intercom is well positioned to unblock this functionality for any website. You could also leverage product tours (AI generated) and/or render the required UI to solve the user problem e.g. a box to introduce the new password instead of just telling them where to go

loved this, subscribed and marked alerts for future episodes, I deem these must watch now -- thank you

simply beatiful

Loved every minute of the show. The juxtaposition of having it look like a 20 year old TV show while you talk about the future of technology and how we should adapt or die is brilliant!

I loved this so much. Very insightful. Loved that Steve Jobs mentioned about chatting with Aristotle in our lifetime, and here we are, not too far off from anybody being able to do the same. Pair that up with an Apple Vision Pro and you could experience conversing with an historical person face to face.

Excited for this - feel like we're about to see something radically different and much needed. Best of luck guys.

Great intro. Intercom are the real deal

Jesus loves u and he died for u. Repent before it's too late

Ya you guys are complete bullshit because you're so afraid to show us the actual finished product. Stay the fuck away from these guys. It's just another scam, just like there were a billion of them when crypto came out.

como eu seleciono e respondo uma mensagem em específico vinda do whatsapp?

This is so good

Was this from a whole podcast? I'd watch that

Ok

I really wish to work for this company remotely

Bit of a note: The background music is a bit to hard and distracts me from the explaining voice. Furthermore, amazing vid!