I keep getting the error "Failed to upload video: Unsupported file type." It is however an mp4 as in your example. Any advice perhaps? EDIT: I ended up just embedding from the SharePoint
@Swati_777118 күн бұрын
I'm triggering the notification for the assignment group but it is showing error logs. I.e. for all providers 'notification name' do not have any associated common content or peovider content or default content for the provider chat notification peovider, this provider will not be initialized. I have set the content and it is working fine if the notification is sent to individual user. Any solution to this?
@arunfrancis258124 күн бұрын
your screen blanks out from 2:26 to 4:13
@dhananjaybk468825 күн бұрын
is the same issue in washingtondc- version as well?
@incidentdotdo648415 күн бұрын
it depends on your version of the store app sn_flow_designer. Store apps are not updated with a family release.
@DonDomel26 күн бұрын
thx mate another gr8 video. Do you have a video how to make IBOUND integration with staging tables, trasform maps, etc etc ?:)
@nypachuck524Ай бұрын
great help! Can you show how to embed a pdf - so users can flip through the pdf in the article body, rather than download the pdf? We've tried doing this with a code, but when we submit or update ServiceNow removes the line of code that include src: and the url. Thanks!
@incidentdotdo648429 күн бұрын
have a look at this article support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0758939
@James-lw3giАй бұрын
Alternatively, in the catalog item itself, you can go to the ‘Assigned Topics’ related list, and add the taxonomy topic there. This works too, no?
@incidentdotdo648429 күн бұрын
yes you can. I just noticed this related list recently... I don't know if it's new in Washington or I just never noticed it before!
@pritidhal-lo3zkАй бұрын
I have question on Templates when added the templates in service operation workspace createing incident & apply the templates but unable to auto populates few fields like state,worknotes ,assigned to ,Can you suggest how to resolve it
@incidentdotdo648429 күн бұрын
I am able to set the state, worknotes and assigned to fields in a template and then apply that template to a new incident record? Are you admin? If not, it's possible that those fields are restricted from being in a template with ACLs
@aivenaccАй бұрын
will you share how you created this page from scratch?
@HanhTran-ki3xlАй бұрын
Thank you!
@DonDomelАй бұрын
thx
@DonDomelАй бұрын
thx
@tvardy00Ай бұрын
Just servicenow being servicenow 😅
@ajgb6198Ай бұрын
Waiting for this from long time
@ajgb6198Ай бұрын
Thanks
@iTunesYourCar2 ай бұрын
You can add fiscal calendars to all global tables in the entire instance by creating only 3 records in the calendars_for_package table. This will apply to custom tables as well and any table in the global scope. Calendar: Fiscal Year Package: Global Calendar: Fiscal Quarter Package: Global Calendar: Fiscal Month Package: Global
@DonDomel2 ай бұрын
more content about ESC please :)
@toughcookie1282 ай бұрын
I was looking for a solution to this problem with checklists. Thanks a bunch!
@jeyapriya82592 ай бұрын
It is possible to move the taxonmy to near MY task and My request
@mak1A42 ай бұрын
thaaaaank you soooo much <3
@nikhil.kamlekar73982 ай бұрын
Hi, I have a requirement to restrict list for groups. How can we achieve it?
@DaveBourland2 ай бұрын
worked - still had that issue today; almost 2 years later;
@NishaKumari-ho7hu3 ай бұрын
why SN has changed the color of notifications from Red to Blue? Can we change it back to red?
@SimenStaabyKnudsen3 ай бұрын
Hi! Nice video! :) I was wondering if you could make a video about how we can edit or delete a work note comment? For both the customer and internal view. I think it strange that it isn't a standard functionality for that, but I know it's way around it. Thanks!
@incidentdotdo64842 ай бұрын
Funny, I've mentioned the same thing on some forums and got responses like this is stupidest idea that's ever been proposed. In most of platforms, this is standard functionality, it's a shame it is missing in SN.
@BrianScottbpscotty3 ай бұрын
do you know if servicenow or the browser can play an audio sound/alert when a provider notification appears?
@Avdacademy3 ай бұрын
Hello, I have a requiremet to show hr cases to the people in the watch list. I am able to show them activity tab, attachments and everything. But I am unable to show the opened person row to them. Could you help me how I can acheive it. thanks,
@ayw75423 ай бұрын
How can I dyanmically pass the sys ID , i want to run a query on page load and fetch sys ID and then want to pass that sys ID in form data resource
@DannieB-zw2yx4 ай бұрын
Found this really helpful however i have an issue i am wondering you can help with.. when i click on the visualization it does populate the widget data grid as expected but not with all the records. For example, if i have 150 requested items and i click on "view all" for example, it will only show me like 50 in the list. I am unable to work out why it is not showing the full 150.
@sniegakuokstaite87604 ай бұрын
hi, is there a way to map subject and body to the item CREATE INCIDENT variables?
@Julian-Le4 ай бұрын
I really like that. I must admit that I would prefer that it would be possible to also view the responses on the HR Task directly (in the workspace). I'm actually planning to create a UI Action to view the responses in the workspace.
@modrn_4 ай бұрын
The issue I'm having with this is that the number doesn't show on the Bell showing a new notification. No clue why.
@amarjeetpal27153 ай бұрын
Hello , It's a known issue and is fixed in Washington release. We faced the same issue and upon raise of HI ticket , this thing was communicated to us
@GonzoJohn7334 ай бұрын
I have found more value in your videos than many others lately. Keep up the great work!
@incidentdotdo64844 ай бұрын
Thanks for the positive comment!
@anonymous-db4wi4 ай бұрын
All the mentioned configuration is done in my instance but still the fiscal options are not available in filter. Any thoughts ?
@GonzoJohn7335 ай бұрын
I'm working for a client where they want their SOW updated. However, when I duplicated the SOW and made a variant, it didn't copy over the Announcements, Upcoming Tasks, Quick Links, or Recently viewed. For you, it looks like it worked. I'm curious, do you think scope has something to do with this? I didn't do it in the Incident management scope your in. I believe I made a variant from Service Operations Workspace Core. Thanks! *EDIT: No difference in scope. They must have changed something between Tokyo and Vancouver. Not everything copies over now.
@leeyongzeng78002 ай бұрын
im having the same issue too, may i know what was your solution to this issue? to completely rebuild the Announcements, Upcoming Tasks, Quick Links, or Recently viewed component from scratch?
@GonzoJohn7332 ай бұрын
@@leeyongzeng7800 What I ended up doing is unassociating the upcoming tasks, quick links, and recently viewed from the OOB overview page and associating them to my variant. I can't exactly remember how I did that though. It wasn't hard, but there's so much to the UI builder and it's so convoluted, it's hard to remember the ins and outs of everything.
@sushmitamishra98775 ай бұрын
Thank you, this is great. Will this work on the workspace instead of a form?
@incidentdotdo64844 ай бұрын
Should work everywhere since this is at the table level
@ireneantolinperez29205 ай бұрын
Great video! Another option to find the right button is use the browser's inspector. The sys_id appears in the html of the button, in the case I reviewed it was component_name="node2_32CHARSYSIDHERE".
@iam.introspect84565 ай бұрын
The world (almost) works with ServiceNow
@SimenStaabyKnudsen5 ай бұрын
Nice! Can you do a video about the Lifecycle events and how to test the flow properly? There is kind of a hidden test/preview functionality on the far right, but I can't seem to understand how it works. Thanks
@cacurazi5 ай бұрын
Good content. But pls get a mic because the background noise is quite annoying :D
@incidentdotdo64845 ай бұрын
Sorry about that, there was a dryer going in the background
@SimenStaabyKnudsen5 ай бұрын
Awesome!
@SimenStaabyKnudsen5 ай бұрын
Thank you! I spent so much time figuring this out, but I was missing the plugin! I see you have some great videos on your channel, keep it up! I will definitely check out all those SDK videos
@ReelPiscesPlays5 ай бұрын
Where did you go to create the tab?
@incidentdotdo64845 ай бұрын
Hello. Which tab? Could you give me a timecode reference in the video?
@Somnath_Snow5 ай бұрын
Heyy! I want to create a Cancel incident button in Sow . When clicked it should me a pop up to fill the cancellation reason in the pop up itself. I tried with ui action but no luck. And i am not able to find proper way to do this., i think it can be done by UXF client actions , which is already there OOB for resolve incident. Can you help me on that please?
@Somnath_Snow5 ай бұрын
Regular follower of your videos! Great work! Helps a lot❤ But I had a use case please help me if you can. Whenever the incidents priority changes , I should get notification in service portal. That is if incident priority has been changed , and when I open service portal directly, it should show me a notification for the priority change in the portal. Any help would be appreciated. Thanks!
@incidentdotdo64845 ай бұрын
How are you planning to display notifications in service portal? I am not familiar with how to do this.
@DonDomel5 ай бұрын
thx
@DonDomel5 ай бұрын
thx
@DonDomel5 ай бұрын
thx
@user-kk9ev5hs2s5 ай бұрын
Great video, Thanks for sharing. Can you please share under which spoke this action comes.