Hi, yes the seal can be replaced and the product is serviceable.

Hi, you shouldn't need to install a second soil AAV on a soil stack unless it's part of a trap on the waste.

Hi Wayne. Unfortunately we are a supplier of water based Underfloor Heating Systems but we can say typically electric UFH is 3 x more expensive to run when comparing it to a water based UFH system. Electric UFH can be purchased in different size output options so giving an exact kWh output would depend on a few variables.

Yes you can. Just keep an eye on insertion depths. Our plastic pipe features a K mark so you can see when the pipe has been fully inserted, copper obviously doesn't have this. If you look on the fittings however there is a thin line. If you measure from there to the end of the fitting, then measure the same distance on your length of copper and make your own mark, then you can insert the copper into the fitting up to the mark you've made and know it is fully inserted 👍

Hi Andrew - these fall under our standard 12 months manufacturing warranty.

Hi - What size pipe are you working with?

Hi! We advise the Levelling Compound be fibre based and it must be suitable for UFH, but yes; you can go over the Overlay Plus directly with a Levelling Compound 👍

Hi Harry! Yes you can 👍

Hi Nige. Yes it can be 👍

I'm watching this the day AFTER paying a plumber £60 to cap off two pipes. Funnily enough he forgot to mention that literally anyone can do this job. Oh, and are these gas safe?

@@nigeholmes8226 hate that verb, "believe". Sometimes it means "I'm totally convinced", other times, "dunno, might be" It should be banned. And in fact, it is legal for anyone to work on gas if it's their own property. .

Hi Geovanni. Yes you can turn the water on, no problem. The Stop End is designed to the same pressure/temperature ratings as our fittings.

@Polypipe Trade Thank you for getting back to me promptly. This has been running in the back of my mind for hours.

@@geovanni888drumer No problem :)

Glad you liked it!

Hi Antonio. Whilst PolyPlumb is a permanent system, we do not recommended you reuse the grab ring when reusing a fitting as it is likely to have been deformed. You can see this from about 2:30 in the video. We do sell spare component kits through stocking merchants. An example of that is here www.bes.co.uk/15-mm-polyplumb-spare-components-kit-21317/. Hope this helps!

Hi there. We'd need a bit further info to answer this one as it could mean a lot of different things. If you could elaborate we will try to help!

@@PolypipeTrade I have a pool and trying to plumb the flexible pipes made for the pool to the Pump which is different as the stock pump was awful. Basically I have an issue in which the Pump has a strange size thread hole. And the intex pipe is also a strange size

@@PolypipeTrade I think need eu to uk but with the larger thread male and smaller thread also male Last resort would be

Sorry...Last resort are adapters that go from 1 1/4 to 1 1/2 that simply choke my flow rate massively not really an option t h

@@MrMedicalUK Hi there. We don’t have a product that does this unfortunately. Our Category Manager has suggested that a threaded reducing bush that is used with MDPE fittings might be a better option for this application.

Hi there. Our push-fit air admittance valves are relatively new, so if we assume that this is a solvent welded version, then the whole fitting will need to be cut out and a new version installing. Hope this helps!

We do not I'm afraid. If you have any questions though let us know and we can try to help 👍

Hi there. We don't have plans at the moment to add this type of overflow pipe to our range.

Hi there. No this does not sound normal. If you would like to troubleshoot we have a live chat function at www.polypipeufh.com and they will be able to assist. Alternatively call 01709 772200 or email [email protected]. Many thanks.

Hi Peter. In the mid 1990's a US lawsuit (Cox) claimed defects in "Polybutylene plumbing systems". The premature failures in the USA, allegedly caused by Polybutylene, were due to the incorrect use of acetal fittings and poor joint assembly techniques. While no official ban exists in that market, in view of the outcome of the US litigation, Polybutylene or products from Polybutylene are not sold for use in North America. Hope this helps!

@@PolypipeTrade thank you for the explanation , I was unsure as to whether or not to use polybutolene or copper when replacing my central heating system, ill now choose the pb pipe 👍

Hi Julian. No paste required, on a new compression fitting there shouldn’t be a need for PTFE but we know people do like to use it.

haha don't worry. We know it happens. Here's advice the advice from Adam kzfaq.info/get/bejne/mbKJedRlnZu8iok.html

Hi, the insertion depths differ because of the fittings. Our grey fitting has a different insertion depth to our white fittings. You would usually use a grey fitting with grey pipe and a white fitting with white pipe, hence the K marks are suited as such. You can mix fittings with pipe, I.e. grey pipe with white fitting, but you would then just have to not rely on the K marks as a guide for insertion. Hope this helps 👍

@@PolypipeTrade OK, so it's not the pipe that is different, it's just the fittings?

Morning Robert. It was originally a channel trailer for our Plastic Plumbing Products Focus Month 👍

Hi. Thank you for your message and feedback! You have a number of options and please accept our apologies - it should have been more clearer on this in the video... Your first option would be to have a trap with anti-syphon built into it, this is as you say probably the best option in most installs (and the easiest). Your second option would be to use a waste AAV on the waste pipe run, but this would depend on where the waste pipe is positioned and if you have the space. Your third option would be to vent the soil stack itself, ideally as you advise above the top of the cistern.

Hi Martin, If you were disassembling you would need a spare components kit for PolyPlumb. This will allow you to replace the seal and the grab ring to ensure that the fitting remains secure when you reassemble. Product codes would be 10mm PB9510, 15mm PB9515, 22mm PB9522 or 28mm PB9528.

Hi @pentimento. You would really need to ask the company who supplied the cistern for a solution to this. Our adaptor is designed for the inlet of our traps to work with undersized outlets. We call these fittings UK to Euro adaptors because the vast majority of traps sold in Europe are a different design to UK traps and this adaptor essentially converts the inlet part of our trap to the European design. We don't supply an adaptor for what you are after I'm afraid! Many thanks, Polypipe Building Products.

@@PolypipeTrade Thanks!

Hi Kevin. All the nuts are auto-assembled to a set torque in our factory and shouldn’t undo. If you ever want us to look at a specific example please send us a message on social media or drop us an email and we can take a look.

@@PolypipeTrade thanks for the reply, this has happened about 6 times over the last 5 years and when you get a call out plumber rubbishing your work to the customer it's hard to defend yourself as no one believes you've pressure tested your work I did have some photos on my phone but have since deleted them I have recently started to pinch up all the 10mm nuts and see how it goes, unless it's a disgruntled employee. Thanks again

Hi Robbie. You would use a ZRU alongside the radiator. When connected to an existing radiator heating system, the ZRU converts the water flow and temperature to that suitable for underfloor heating. If you want to find out a bit more you can check Page 135 of our Plumbing and Heating installation guide, which goes into more detail, here > bit.ly/2O92pLE