The JCD373 USB-C® Multi-Port Hub with Power Delivery does not require an app or install, however the USB-C port on your device must support DisplayPort Alternate Mode in order for the HDMI port on the hub to output to a display. If you have any other questions please reach out to our customer support team by visiting our support page: en.j5create.com/pages/support. Thank you.

The hub itself will work with the iPad Air if it has a USB-C port, however this model was designed to fit onto an iPad Pro, so it is possible that you may not be able to latch it onto the edge of your iPad Air. If you require further assistance I recommend reaching out to our customer team by visiting our support page: en.j5create.com/pages/support Thank you.

Hello the JVA01 Video Capture USB™ Hub does not support 1080p@120Hz. Our JVA14 4K Game Capture Station and JVA11 4K HDMI™ Capture Adapter support 1080p@120Hz. JVA11: en.j5create.com/products/jva11 JVA14: en.j5create.com/products/jva14 If you have any other questions please reach out to our customer support team by visiting the j5create support page: en.j5create.com/pages/support

The JVW120 Wireless Extender can work with the Logitech Meetup, however you will need to purchase a separate USB Type-A to C cable if the Logitech product does not come with one in order to connect to the JVW120 Wireless Extender.

Hello, The JCD397 Mini Dock does with work with gaming devices such as gaming laptops. The device must support DisplayPort Alternate Mode for a single display and to use 3 extended displays must also MST (Multi-Stream Transport) which is supported by Windows. If you are looking to connect just 1 display to a device such as a Steam Deck, Macbook, or Chromebook then I would recommend you consider our JCD393 or JCD392 (if you do not need the SD/microSD slot. JCD393: en.j5create.com/products/jcd393 JCD392: en.j5create.com/products/jcd392 If you have any other questions please reach out to our customer support team by visiting the j5create website: en.j5create.com/pages/support. Thank you.

@@j5createtoday thank you kındly.

Hello, in order to screen mirror from your iPhone to the JVAW56 ScreenCast device your iPhone and the ScreenCast must be on the same Wi-Fi network. If you have any other questions please contact our customer support team by visiting the j5create support page: en.j5create.com/pages/support. Thank you.

Hello, Keyboards and mice are not compatible, the wireless extender is only compatible with USB cameras, USB microphones, and USB speakers.

In order for a Chromebook to connect to the ScreenCast the Screencast device and the Chromebook device must be connected to the same Wi-Fi network. You will want to also make sure that your Chromebook is running the latest version of Chrome OS. Afterwards you should have the option to cast from your Chromebook to the ScreenCast. If you have any other questions please contact our customer support team by visiting our support page: en.j5create.com/pages/support Thank you.

Hello, the JCC153G will not work with a Xbox because the Xbox does not support DisplayPort Alternate Mode. If you have any questions please reach out to our customer support team by visiting our support page: en.j5create.com/pages/support Thank you.

The USB to HDMI Multi-Monitor Adapter is designed to connect a laptop to a monitor, not a laptop to a laptop. If you have any other questions please reach out to our customer support team by visiting the j5create website: en.j5create.com/pages/support. Thank you.

To troubleshoot the issue with your USB to HDMI Multi-Monitor Adapter not extending to your second monitor, follow these steps: - Ensure your operating system is up to date, as updates can include important compatibility fixes. - Visit j5create manufacturer's website to download the latest drivers. - Ensure the USB end is securely plugged into your computer. - Verify that the HDMI cable is properly connected to the adapter and the monitor. On Windows: 1. Right-click on the desktop and select "Display settings." 2. Scroll down to the "Multiple displays" section. 3. Select "Extend these displays" from the dropdown menu. 4. Click "Apply" and then "OK." On macOS: 1. Open "System Preferences." 2. Go to "Displays." 3. Click on the "Arrangement" tab. 4. Drag the displays to arrange them as desired. 5. Make sure the "Mirror Displays" box is unchecked. If none of these steps resolve the issue, please reach out to j5create support team for further assistance. Thank you.

The JVAW53 transmitter and receiver come paired already. However in case you need to repair them you can do so by doing the following. You will first need to have both units powered on and close together. You then need to hold the pairing button until the Power LED starts flashing red, do this for both units, you might need a bobby pin or need to press the pairing button. After both units are flashing red they will eventually pair together and the LED on both units will turn green letting you know that they are paired together. If you have any other questions please reach out to customer support team by visiting our support page: en.j5create.com/pages/support Thank you.

Hello, You can buy the JVW120 off our website: en.j5create.com/search?q=jvw120. You can also purchase the JVW120 off of Amazon: www.amazon.com/j5create-Wireless-Microphones-Compatible-JVW120/dp/B0C84PHSVY

Hello I apologize for the experience with the 4K60 Elite USB-C® Triple-Monitor 10Gbps Mini Dock. The JCD397 mini dock does not require a driver however because it uses MST (Multi-Stream Transport) technology it will not allow for 2 extended displays due to a macOS limitation and only 1 display if your laptop has the M1/M2/M3 chip due to a Apple chip limitation. My recommendation would be to use our JCD398 mini dock instead: en.j5create.com/products/jcd398. This will allow for 2 extended with MacBook since it uses a driver to bypass the Mac limitations.

The JCC153G cable is compatible with Thunderbolt 4. If you have any other questions please reach out to our customer support team by visiting the j5create support page: en.j5create.com/pages/support. Thank you.

The the USB-C to 4K HDMI Cable is compatible with smartphones, however the Type-C port on the smartphone must support DisplayPort Alternate Mode otherwise it will not work. I recommend contacting the smartphone manufacturer to verify your smartphone supports DisplayPort Alternate Mode. Thank you.

I apologize for the experience you have had with your 100W Super Charger. The product comes with a 2 year warranty that allows you to replace a defective product. For assistance or questions about the warranty process I recommend reaching out to our customer support team by visiting our support page:en.j5create.com/pages/support. Thank you.

JUD650 Android Dock に関してご不便をおかけして申し訳ございません。弊社のカスタマー サポート チームが、ご不明な点がございましたらお手伝いいたします。当社のカスタマー サポート チームに連絡するには、j5create Web サイトにアクセスし、Web ページの右上にある「サポート」タブをクリックしてください。ありがとう。

サポート断るなら書き込むな。

In order for the Wormhole Switch USB Transfer Cable JUC400 to function both your computers must be running Windows or macOS. When you insert the the JUC400 into the computer you should be given an option to run the CD Wormhole application to install the software that is needed. For further assistance I recommend reaching out to our customer support team by visiting our support page: en.j5create.com/pages/contact-us. Thank you.

In order to for the JCA157 USB-C to HDMI 2.1 8K Adapter to work with your phone the type-C port on the phone needs to support DisplayPort Alternate Mode. I recommend contacting the phone manufacturer to see if your phone supports that feature. If you have any other questions please reach out to our customer support team by visiting our support page: en.j5create.com/pages/support

The USB 4K ULTRA HD Webcam works with Zoom, Facebook Messenger, Skype, Microsoft Teams, etc. While I have not explicitly tested this webcam with OBS or Riverside, we strive to ensure compatibility with a wide range of applications and platforms. Our webcams is designed to be compatible with standard USB video input protocols, which are commonly supported by various streaming and video conferencing applications. If you decide to proceed with purchasing our USB 4K ULTRA HD Webcam and encounter any compatibility issues with OBS or Riverside, please don't hesitate to reach out to us for further assistance. Our customer support team is here to help troubleshoot and address any concerns you may have. en.j5create.com/pages/support Best of luck, j5create eCommerce Lead

Magic window app is not part of j5create. Magic Switch Display Sharing is j5create through Magic Control Technology Co.

Drivers are essential for ensuring that your hardware device can communicate properly with your computer's operating system. Without the appropriate driver installed, your computer may not recognize or be able to use the j5create product. Screen recording is a feature that allows you to capture video footage of your computer's screen, including any actions, applications, or content displayed on it. When you connect a display adapter to your Mac, it essentially acts as an additional display or monitor. This means that your Mac's operating system needs to capture and transmit the content displayed on your primary screen to the adapter, which then outputs it to the external display. It's important to note that enabling Screen Recording permissions does not necessarily mean that the adapter will record or capture your screen content actively. Instead, it grants the adapter and associated applications the necessary permissions to access the display output for transmission to an external display.

The JCC153G USB-C to 4K HDMI Cable has been tested with the iPhone 15 and the results showed that iPhone 15 is compatible with the USB-C to 4K HDMI Cable. If you have any questions please reach out to our customer support team by visiting the j5create website: en.j5create.com/pages/support. Thank you.

In order for the JCD373 USB-C Multi-Port Hub with Power Delivery to function the computer needs to support the following: -The Type-C port on the computer must support DispalyPort Alternate Mode in order for the HDMI port to work, this is commonly found on Thunderbolt 4, Thunderbolt 3, and USB4 laptops. -In order for the computer to charge through JCD373 when a USB-C charger is connected the USB-C port on the computer must support Power Delivery charging. If you have any further questions I recommend reaching out to our customer support team by visiting support page on the j5create website: en.j5create.com/pages/support. Thank you.

Unfortunately the Wireless Extender for USB Cameras / Microphones / Speakers is not designed to work with printers, it will only work with USB cameras, microphones, and speakers. If you have any other questions please contact our customer support team by visiting our support page: en.j5create.com/pages/support. Thank you.

Unfortunately the USB-C to HDMI 2.1 8K Adapter is only designed to output display such as TV or monitor via HDMI, not a camera. You can try using one of our capture cards to capture the camera and display it onto the phone however this has not been tested with your model of phone and camera so is not guaranteed to work. You will also need a video capture application on phone that is able to see your camera through the capture card. The capture cards I recommend trying is our JVA02: en.j5create.com/products/jva02 if you need to charge your phone through the capture card or the JVA11: en.j5create.com/products/jva11 which is a 4K capture card. If you have any other questions please reach out to our customer support team by visiting the j5create website and click on the "SUPPORT" tab at the top right of the webpage.

I apologize for the experience you have had with your USB-C Dual HDMI Docking Station. I recommend reaching out to our customer support team who help troubleshoot to resolve the issue. To contact our customer support team, you can contact them by visiting our support page: en.j5create.com/pages/support

If you use the USB-C to 4-Port HDMI Multi-Monitor Adapter (MMA) with our Assistant Application it will show the whole monitor if Word is in full screen mode.

@@j5createtoday Understood. If only it kept it full screen while minimized to get rid of all those extra details. Thank you kındly. ONE FINAL QUESTION. If I use a vertical screen (while splitting into 8), it shall split if vertically, eh?

Yes, if you are using a vertical screen it will split vertically. However please note that vertical screen support is currently only supported by Windows 10 or later for this product. Thank you.

Great. Thank you kindly. I shall seek one (although I wanted a USBA adapter) Have a great week.@@j5createtoday

The JCD542 does not require a LAN driver to be installed on a Mac, the Ethernet port is plug and play, only the display driver needs to be installed which is located on our website. If need further assistance or have any other questions you can contact our customer support team by visiting our support page at en.j5create.com/pages/support.

In order for the 4K HDMI to display properly the USB-C port on your device must support DisplayPort Alternate Mode (also found on Thunderbolt 3, Thunderbolt 4, and USB4 laptops). Our customer support team can assist you in determining product compatibility. You can contact our customer support team by visiting our support page: en.j5create.com/pages/support. Thank you.

The ScreenCast Wireless Display Adapter can extend the screen only with Windows and macOS platforms.

Asus websites states that the ROG Strix G15 G513 (G513QM-EB94) supports "1x USB 3.2 Gen 2 Type-C support DisplayPort". However, it does not state which version the DisplayPort supports and DSC features. For an example, with support of a DisplayPort v1.4 with DSC, you will be able to achieve 8K @ 60 Hz /4K @ 144 Hz resolution. Without DP v1.4 and DSC support will be 8K @ 30 Hz or 4K @ 120 Hz. Of course, this will also depend what resolution and refresh rate the LG C2 series support.

All the USB Wormhole devices comes with a Software Application. I'm not sure if your work computer will still show access denied because of that. You may have to contact your IT department in order to see if they will allow you to install the software.

Also, regarding the adapter, can you confirm if it supports a 4K resolution with a 100Hz refresh rate for my Dell S3422DWG monitor? It's important for this monitor, while for the Philips monitor, it won't matter as it's capped at 75Hz.

My Lenovo ideapad gaming 3i ports: Ports/Slots 2 x USB 3.1 (Gen 1) USB-C 3.1 HDMI 2.0 RJ45 Headphone / mic combo Novo hole Dell s3422dwg monitor ports: 2 x HDMI DisplayPort (DisplayPort 1.4 mode) USB 3.2 Gen 1 upstream 3 x USB 3.2 Gen 1 downstream USB 3.2 Gen 1 downstream with Battery Charging 1.2 Audio line-out

The USB 3.0 to Dual HDMI Multi-Monitor Adapter will work for your Ideapad Gaming 3i with it's USB-A port. This Adapter will require an installation of a driver. Drivers are located on j5create website under the Support tab. Please keep in mind that this Adapter is not intended for graphic intensive applications, such as gaming. The supported resolution and refresh rate on the 4K HDMI port is 3840 x 2160 @ 30 Hz and the other HDMI port supports up to 2048 x 1152 @ 60 HZ.

en.j5create.com/products/jvw120 While supplies last.

The Video Capture USB Hub, allows you to capture and save video content from various sources, such as a gaming console, computer, or other devices. Once you have captured and saved the video content on your computer, you can potentially stream it to your smart TV.

@@j5createtoday So as I understand it, it has to go through my computer, in order for me to stream the content? I need something that can store couple of movies and later be connected/streamed directly to a smart tv. What would this be called ? thanks. x

The captured video content is typically saved to your computer's hard drive. Once the video content is saved, you can transfer it to your smart TV. If your smart TV has a USB port, you can copy the video files to a USB drive and plug it directly into the TV..

Now, if you are talking about saving a movie from a streaming network, it could potentially violate the terms of service of the streaming platform and may infringe on copyright laws. Streaming services usually have policies against the unauthorized downloading or capturing of content.

Unfortunately, you would need to install drivers for the USB-C to 4-Port HDMI Adapter to work. If you have a work computer, you may have to contact your IT department in order to see if they will allow you to install the software.

Please contact our Technical Support Team for further information about this question. Their information can be found on j5create website under the Support tab and a specialist will be ready to assist you. Thank you. en.j5create.com/pages/support

The Legion Y540 must support Multi-Stream Transport (MST) and DisplayPort 1.4 to achieve triple-monitor configuration or dual display's. As well as USB Power Delivery 2.0 or 3.0 for pass-through charge. Please refer to the manufacturer of your computer for more information about your device. Thank you.

When you connect an additional display to your Mac, the system may prompt you to allow screen recording. This permission is necessary for applications to capture and display the content on the connected screen.

Please contact our Technical Support Team for further information about this question. Their information can be found on j5create website under the Support tab and a specialist will be ready to assist you. Thank you.

Game capture devices like this are designed to work with popular streaming and recording software such as OBS Studio, XSplit, or other third-party applications.

Right-click on your desktop and select "Display settings." Under the "Multiple displays" section, ensure that "Extend these displays" is selected. Disconnect the USB to HDMI Adapter and reconnect it to a different USB port on your PC. Ensure a secure connection. Ensure that your operating system is up-to-date by checking for Windows updates and visit the manufacturer website of your computer for latest driver updates. If possible, test the USB to HDMI Adapter on another PC to see if the issue persists. This can help determine if the problem is with the adapter or your PC.

Thank you for reaching out and sharing your interest in drivers for Linux or Steam OS for our product. We appreciate your feedback and understand the value of display pass-through for enhancing its functionality. At the moment, our product is primarily designed and officially supported for Windows and Mac platforms. While we currently do not offer specific drivers for Linux or Steam OS, we constantly strive to improve our products based on customer feedback. The USB-C Dual HDMI Docking Station requires a computer to support DisplayPort Alt Mode to transmit audio and video signals via 4K HDMI port and USB Power Delivery 2.0 or 3.0. Please refer to the manufacturer of your hardware for more information on your device. As for the Steam Deck device, the Steam Deck OLED supports "Display port over Type C". The Steam Deck LCD supports "USB-C with DisplayPort 1.4 Alt-mode support" and the Dock supports "DisplayPort 1.4 and USB-C power delivery passthrough input" If any of your devices support DisplayPort Mode, you should be able to use the 4K HDMI port on the Dock since that is a Plug n Play video port. The only port that requires a driver in the HDMI.

Thanks for responding I plugged HDMI into 4k port and it works great , thanks for the quick response