Hello, I have two IG20 Cameras, which I can view via HiCamPro on Android - no problems. I have downloaded HiP2P-Client from your website to view or store footage on PC, but the video of the cameras are on-top of each other and completely distorted and pixelated. PLEASE MAKE VIDEO ABOUT SETTINGS ON PC - thank you
@loacrossonero3 күн бұрын
Hello! Whats the name of the app so I can use it in the phone?
@hennor853 күн бұрын
Is it possible to connect an older zs-gx5 to ieGeek App? Or is it only cloudedge?
@SindyNapier-j4k4 күн бұрын
Can not get my camera to register on CamHipro i have the 2k wireless security camera
@CuriosityRover714 күн бұрын
Can you confirm ZS-GX1S camera, using iGeek Cam app has ‘All Day Recording’ capability? Can’t current see the option.
@mouk20252 күн бұрын
Same case
@ieGeekCam5 күн бұрын
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@jessicavega49509 күн бұрын
I have the purple one
@scampi01gmail9112 күн бұрын
Does this allow for RTSP ? Are you able to leave it plugged in so that its constantly charged up?
@skystar-jr4cd16 күн бұрын
That spotlight is awful. I had to put a black tape over it. My last security camera was day and night in vivid color and no spotlight. It was discontinued, sadly.
@ieGeekCam7 күн бұрын
Hi, thanks for the feedback, you can turn spotlight off in the light alarm inside the settings
@devonblake320 күн бұрын
Camera not auto rotating
@devonblake320 күн бұрын
Hello
@ieGeekCam18 күн бұрын
Hi, do you mean the auto tracking function? You can try turning it on in Settings. If there are problems that cannot be set up, you can contact the after-sales service at [email protected]
@anssad20 күн бұрын
@anssad 0 seconds ago Some are useful and mine is solar powered I have another camera from another company which is very active The solar panel is larger and i have not had to re-charge it by electrical outlet In over a year in Arizona. The ieGeek solar camera had to be recharged sevetal times during the hot Arizona summer. The battery capacity is down and i have used it for three months. The Solar panel Is not efficient in maintaining the charge
@ieGeekCam18 күн бұрын
Hi, Thank you for your feedback. We will report the battery life issue to the product department.
@DamonWatson23 күн бұрын
Can you view this when not. Connected to the same network
@ieGeekCam18 күн бұрын
Hi, yes it can. After the connection is successful, it can be used even if it is not the same wifi
@madmonkeystudio-ajourneyin322024 күн бұрын
Is there a way to turn off the camera lights when in night mode? The mini led lights are reflecting back on a tree limb and it’s blacking everything else out. IE all I can see is the tree leaves vs the surrounding area.
@ieGeekCam7 күн бұрын
Hello, You can resolve this issue by adjusting the settings. Please go to the "Image Setting" section and turn on the "Black & White Night Vision" mode, which will disable the spotlight. This should help minimize the reflection and improve the visibility of the surrounding area.
@GTRZww25 күн бұрын
How and where do I need to program so that it only works within a specific time range?
@ieGeekCam17 күн бұрын
Hi, You can set it in the alarm management, which can be set in the "Alert Plan"
@harper2122126 күн бұрын
MEETHOD TO GET PAST LOGIN SCREEN ON ALEXA ADD NEW SKILL APP - HEY IEGEEK - TELL ALL THE CUSTOMERS HERE - THAT TO GET YOUR COMPATIBLE CAMERA WORKING WITH ALEXA ON THE ALEXA APP SKILLS PAGE * YOU WILL NEED TO ENTER YOUR EMAIL AS YOUR USERNAME and create any password ALSO AT THE LOGIN SCREEN YOU ARE PRESENTED WITH A BOX TO ENTER YOUR COUNTRY, (BUT YOU CANT JUST TYPE YPUR COUNTRY IN THE BOX YOU NEED TO CAREFULLY LOOK BELOW YOUR PHONES KEYPAD, AND SEE A SILLY FAINT SCROLL WHEEL OF COUNTRIES LISTED AND PICJ YOUR COUNTRY HERE AND PRESS CONFIRM! (HEY IEGEEK - YOU NEED TO MODIFY THIS SILLY APP SCREEN ESPECIALL THE SCROLL WHEEL LIST OF COUNTRIES! UPDATE THIS VIDEO WITH A TEXT OVERLAY THAT TELLS CUSTOMERS TO [ YOU MUST ENTER YOUR EMAIL ADDRESS AS YOUR USERNAME AT THE LOGIN SCREEN] WASTED 2 DAYS ON THIS !
@harper2122126 күн бұрын
HEY IEGEEK - TELL ALL THE CUSTOMERS HERE - THAT TO GET YOUR COMPATIBLE CAMERA WORKING WITH ALEXA ON THE ALEXA APP SKILLS PAGE *** YOU WILL NEED TO ENTER YOUR EMAIL AS YOUR USERNAME and create any password ALSO AT THE LOGIN SCREEN YOU ARE PRESENTED WITH A BOX TO ENTER YOUR COUNTRY, (BUT YOU CANT JUST TYPE YPUR COUNTRY IN THE BOX YOU NEED TO CAREFULLY LOOK BELOW YOUR PHONES KEYPAD, AND SEE A SILLY FAINT SCROLL WHEEL OF COUNTRIES LISTED AND PICJ YOUR COUNTRY HERE AND PRESS CONFIRM! (HEY IEGEEK - YOU NEED TO MODIFY THIS SILLY APP SCREEN ESPECIALL THE SCROLL WHEEL LIST OF COUNTRIES! UPDATE THIS VIDEO WITH A TEXT OVERLAY THAT TELLS CUSTOMERS TO [ YOU MUST ENTER YOUR EMAIL ADDRESS AS YOUR USERNAME AT THE LOGIN SCREEN] WASTED 2 DAYS ON THIS !
@orcunguneyan734027 күн бұрын
2 telefonla bir arada izlenme sağlanabiliyor mu ?
@ieGeekCam17 күн бұрын
Merhaba, evet, bir cihaz bağlandığında, izlemeyi diğer kullanıcılarla paylaşabilirsiniz.
@redbaron47428 күн бұрын
*DON'T BUY THIS* IT'S CRAP THAT DOESN'T EVEN HAVE AN APP SO YOU CAN'T USE IT!
@ieGeekCam28 күн бұрын
Hello, we sincerely apologize for any inconvenience caused. The ZY-C2 can be used with either the ieGeek Cam app or the CloudEdge app.
@redbaron47426 күн бұрын
@@ieGeekCam Then get off your ass and send me the app so I can transfer it to a non-service phone!!!
@butchservice6102Ай бұрын
The camera connects to the monitor only when it’s plugged in. Is it not wireless?
@ieGeekCam28 күн бұрын
Hello, this camera requires a power connection for operation. Since continuous monitoring of your baby consumes a significant amount of energy, using the camera with a constant supply will ensure more stable performance.
@madmonkeystudio-ajourneyin3220Ай бұрын
Where is the QR code? People keep say thing that but never say where to find it?
@ieGeekCam28 күн бұрын
Hi, there are instructions on how to open the QR code at 1:10 of the video. Open the iegeek cam app, click on "me" and in the section where your personal information is displayed, you can click on the QR code to display it.
@soothmothАй бұрын
Show us how to mount it ffs
@orangeheart9399Ай бұрын
Can you attach to a wall?
@ieGeekCam28 күн бұрын
Hi, this baby monitor comes with a bracket for mounting on the wall.
@AnxietyyyyyyyyyyАй бұрын
Hi,how to stop the camera moving or following something moving or when you moving then camera following you.
@ieGeekCam28 күн бұрын
Hi, you can open the camera's settings page, in the list you can turn off the "Motion Tracking" function.
@sergelajeunesse1392Ай бұрын
Would it be possible to explain the different zones of captivity of the camera (zone 1 2 3) ? can we defy the coverage of ex:(zone 1) while the camera is pointing in 1 direction ? then move the camera and defy (zone 2) and the same for (z3) ? If not, explain in detail what is possible and what is not...
@angelaprice-l2mАй бұрын
Would like to see more explanation of symbols on phone broken down to explain what each one does. When you filter and pick what you want to record it doesn't keep it in its memory so doesn't record these events need to know how to correct it or if setting down not work ?
@theactualparadoxАй бұрын
Would I be able to connect this to home assistant?
@ieGeekCamАй бұрын
Hello,this camera doesn't support Home Assistant at present
@kenfoster5230Ай бұрын
You need to slow down the process .you need to remember that you are dealing with first time installers and you could do without the accompanying back music which drowns out the presentation voice. Obviously a good product when you can take it all in.
@ieGeekCamАй бұрын
Thank you for your valuable advice ❤
@GreamaxtubeАй бұрын
Dear producer friends. We have a a note of dissatisfaction and we write about the order order ieGeek-EU2945 2 years ago we purchased the same product ZS-GX1S on Amazon as the current order for which we are writing, which is currently in operation on the outside of our house. The camera ZS-GX1S that arrived is not exactly the same as the one purchased, advertised and seen on the website, as it differs in the attachments from the one advertised on your site with screw attachments (4), the one we received has an interlocking slide. we suggest that those who manage the site change the images in terms of correctness towards those who purchase the product directly from you But the thing that surprised us most was the lightness compared to the same model ZS-GX1S previously purchased on Amazon more than 2 years ago and with our curiosity we opened the rear panel noticing that the 18650 batteries inside the enclosure, which in the old camera purchased on Amazon were 4 in this one purchased on your site there are two, with a black sponge taking the place of the 2 missing batteries. We wanted to report our dissatisfaction which we will express in a review on the platform trustpilot, a video that we will soon publish on social media and KZfaq. Furthermore, with the ClouddEdge application the camera, despite having viewed the live broadcast and exiting the application, remains with the blue LED on, a sign that it is still working, in addition to the fact that it restarts on its own. This didn't happen with the old production, i.e. the same ZS-GX1S model purchased on Amazon It's a shame because the old camera purchased 2 years ago is superior in terms of battery characteristics on matter of duration. So the factory level of production/costs seems to have dropped to us. We owed you so much out of fairness towards you Thanks and good job Angelina
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