Two fundamental take-aways from my end: 1) everyone is pretty much figuring out their job as they go along -- i.e. 'winging it' (which does not preclude that one may somehow get good at one's job) 2) the corporate emphasis on shareholder value and profitability does not place humanism and in-house training and peer-support as a priority, which helps to explain point 1. In such context, I feel I can more readily accept that imposter syndrome is optional rather than a must-have. That is possibly one of the greatest promises of humanist endeavours to let quality shine forth, because there a timeless quality about good design, whether such quality is actually engineered, manufactured and reaped sustainably.

Design of everyday thing, Literally changed my perspective .

A great listen, Sujith is very insightful. Keep up the good work and keep chipping away. You are correct, UK education system is very resistant to change

Excellent convo

Thank you for the insightful ways of nurturing stellar design teams. Collecting hundreds of pairs of sneakers can undoubtedly help to walk in users' shoes in style... It seems attention to excellence and quality can shine in many different areas of life. Surrounding oneself with excellence (in any shape or form) helps to breed just that and show it at work and beyond.

A beautiful and most inspiring conversation ⭐

I never was (and never will be) a race runner but the professional marathon and the many tips which Monal shares are invaluable. Never lose your north star. Leveraging the influence of research can/should be a compelling conversation rather than elbowing or speaking louder than others. Joe Natoli also highlights the importance of humility and patience alongside craft, acumen and professional dignity, to help enrich product decisions. Change can happen slowly which itself can be a positive opportunity to test what works. Many thanks for the inspiring conversation. ⭐

Man, I love how people assume small businesses have all this capital and knowledge and not realize we are just trying to make money like everybody else and do the best that we can

Great Convo

[4/9 1:56 PM] Shelton, Dana there's gotta be a way to use copilot to give us better summaries of the page in a screen reader experience

Thanks for always asking top notch questions Brendan! Such great episodes!

Omg! Noelle was so good at Future State! Can't wait to go through this episode. 🙏

damn mike is just so stunning and brave, this web design pamphlet kills fascists. what would we ever do without him saying fuck and shit

Sharing this invaluable conversation with colleagues ahead of Global Accessibility Awareness Day 📌

Awesome Episode mate! Superb.

:48 = - "...anytime a designer is not designing, they are doing operations".......... you can extrapolate that out......anytime someone is not doing their HVA (highest value activity) they are doing operations!

so many mixed feelings, but I made it to the end. Great interview! Thank you for giving Mike the time to elaborate.

Cross-cultural UX research seems essential for internalisation but also to reach diverse populations within countries as well. Opportunities for deep ethnography may however be limited in corporate environments in reaching out to end-users. Lots of actionable insights from this conversation to apply in other situations.

Great to see that people in industry who were in academia and keep reflecting very actively. Another inspiring conversation in a long-spanning series, many thanks for this. Also echoes with the reflective conversation with Bill Albert, about straddling action and interpretation, and shifting between academic and product roles which can otherwise seem rather antagonistic.

Really enjoyed this interview.

Thank you Brendan for another deep conversation about the practice of UX, and the life of the practitioner that generates it, which can benefit countless designers and researchers. The most inspiring and useful podcast series I've come across 💎💎💎

Excellent interview. Thank you, Hang!

This is absolutely my favorite interview so far! Splendid job both Brendan and Satyam!

This was awesome. Time well spent!

Brilliant session.

Yet another brilliant conversation that reveals the full person behind the practitioner, delivered through an engaging conversational mode. Well done! I keep learning so much for my work and personal engagement with user research. Brave UX is arguably one of the best UX podcast series, along with the likes of Jason Ogle's historical UX Defenders 🦸‍♂🌟

Thanks for the video.

Fantastic conversation! Thank you :) (extra kudos to you Brendan for leading the conversation in such a great way)

What exactly is the right thing? Put the wrong person in place to produce subpar results that affect us ALL just so you can satisfy Blackrock? Fact is DEI is BS and the people don't want it. Just ask Target and Bud Light.

I enjoyed listening to that. I have the honour of being Ronnie's guitarist and ex-Rugby League team mate. His passion and drive are the same now as they were then.

Thank you Brendan. I enjoyed listening to our conversation - enough time had passed that I couldn’t fully recall how much ground we’d covered.

Is this what developer wants? I'm in the middle of moving from the "old school" feature approach to "empowered" teams - and I'm far from convinced about the benefits. Sounds more like a workaround to the actual problem: Collaboration between the business and the IT department. So the solution should be that the development team needs to be experts on the business side of things as well AND data driven? Because, remember - by empowered you need all the skills within the team. The examples and the comments here seems to relate more with a relation to a programmer than a systems engineer. If you give a solution to an engineer he or she will naturally want to take care and refine it, Hence improving the product. It's hard enough today to keep track of the technical side of things - if developers needs to do BI as well? Well, something is going to suffer -> less coding and less happy devs. Yes, I know - more code doesn't equal more productivity. Especially if the code you're writing isn't for the features the customer wants. But that's my point - the business should be the experts on what the customers wants. Developers are experts on how to solve problems most efficiently given the current conditions. So I hear the argument: We've implemented this and all our developer are really excited! Are they? Are they really? How many consultants does your team consist off? That's my first question...

OK Don. First of all, we have to design this system in a way that is not profit-oriented. We must destroy income inequality and the caste system. Then, maybe without these "genius" company owners (sure they are not genius, they are just ambitious about money) we can sustain our environment, and later we can talk about this "circular" economic model? Or these words you said just looks to me as a new capitalistic anti-trend like "Sustainable fashion" or "Modern hippies"

The guest speaker is AMAZING. Thank you for this great lessons 🙏

This interview adds so much value to the UX community! Thank you for providing this space!

14:25 shift+return these days but uve to press (and hold) the shift key first here in the yt comment section return by itself does the line skip thing tho

So many insights here. A must-watch/listen!

Very Inspiring! Thank you!

Pity she included her woke political stance. Has nothing to do with UX. Really put me off, that she went on to say "oh finally youtube bans misinformation". What a shortsighted comment pro censorship. Did she ever think about what "harm" that causes?

These are golden advice. Really appreciate this video

Powerful 3 mins of content! Thank you.

You should make these into shorts and tik toks!

Great conversation!

Yes! Thank you for validating what I have been feeling but could not put into words succinctly.

I've shared this clip so many times over the last few months. Thanks.

I simply love the final thoughts that Erika shared. Necessary to listen to and to spread the word.

Well said, Lisa Maria Marquis. Thanks for presenting both the "F them" reaction and also the desire to show compassion and for mentioning that some people are in a more privileged and safe place and have more ability to go out of their way to find that compassion.

Great point about "non-leading" feedback. This is quite universal too i.e. applicable in other areas.

Oh! Such a great structure to think about and drive collaboration. Almost akin to laying out all assumptions and how they relate to each participants views. Absolutely wonderful and so useful.

This why I feel alone in this world because 15% of us are really low. I meet so many people in school that are stupid.