How do I connect the fan to the Smart Life app? I hold down the 8-hour button, the fan emits a slow beep, and in the Smart Life app connected to a 2.4G Wi-Fi, it tells me to search for SmartLife-XXXX Wi-Fi, but it doesn't appear.

My unit came without a remote. How can I get a replacement?

Amazon purchase URL: www.amazon.com/reiga-Ceiling-Noiseless-Reversible-Temperature/dp/B07Y7TLF7D/ref=sr_1_1?keywords=B07Y7TLF7D&qid=1686217470&s=hi&sr=1-1