4 ай бұрын
4 ай бұрын
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@melissasawatzky3835 10 күн бұрын
Click bait 😂 so what do we dooooo??? IM LOST 😂
@purple1cole Ай бұрын
Thank you
@matthewthorp-cm6zn Ай бұрын
How do you get rid of the chemical smell after using ozone from 6 months ago?
@FirehouseEducation Ай бұрын
Us a hydroxyl machine to get rid of the odor. This is why I dont use Ozone anymore.
@matthewthorp-cm6zn Ай бұрын
@@FirehouseEducation Thank you. Approximately how many days would you need to run it for a 600 sqft apartment?
@FirehouseEducation Ай бұрын
@@matthewthorp-cm6zn It depends on how bad the smell is but I would say about 2 to 3 days probably. And be sure you are not using a Titan machine.
@janetjilote6495 Ай бұрын
Will it kill bedbugs?
@FirehouseEducation Ай бұрын
No it does not.
@estebancorral5151 26 күн бұрын
Bedbugs aren’t the only nasties on your bed. You have to consider dust mites which you have been graciously feeding with your dead skin cells. A steam cleaner will send both to the Big Adios in the Sky. Then use your Hydroxl generator to remediate the vapor content of your bedroom. These creatures maybe tiny but they can put you in a gigantic suffering. Do not adopt a namby-pamby attitude instead go full Gen. Patton on them.
@OregonCrow Ай бұрын
fire is hot, why does it surprise people that it melts stuff?
@Irishjay_94 Ай бұрын
Hi there. I have diaries and journals I'm trying to treat from mold and mildew. These are handwritten journals and of great sentimental value; diaries I wrote since 2008. Is there a way to best treat mold on handwritten paper documents? Thank you.
@FirehouseEducation Ай бұрын
I would start with a good thorough gentle HEPA vacuum and then I would put the affected books in an ozone or hydroxyl chamber for a couple of days. If you dont have access to one of those you can use a damp cloth with microban on it to wipe down the book a page at a time and then it will be important to dry out very well each page.
@gracecastillo8942 2 ай бұрын
The only reason the ozone smelled after is because it wasn’t given enough time to dissipate.
@Fernando-cq3vt 2 ай бұрын
Found the ODOROX @ SUNBELT RENTALS FOR $314.49 per day ( after tax and Ins. if you are not a contractor ) Kept it 3 days after kitchen fire that smoked the whole house and it WORKED. As per google: '"Hydroxyls work by ABSTRACTING HYDROGEN ATOMS, thereby dismantling the molecular structure of odors and volatile organic compounds."
@buckaroobanzai8480 2 ай бұрын
The Mr. Clean magic eraser works on fire smoke damage... The RV trailer that i was renting a "room" out was burnt down, and my room was somewhat saved by the fire department they drowned most of my stuff with water. but i saved some of my things... a collection of Deadpool little figurines in a clear plastic Dome , a snap ring tool in its packaging clear plastic, and some other smoke damage items. i have tried to clean them with LA's total awesome and some vinegar, but they didn't really scratch the surface on cleaning the clear plastic, but the Mr. clean magic eraser had no problem at all and didn't have to really work it.
@KevinCoyaselfreliantlife 2 ай бұрын
A great why to build relationships in the industry. And a great referral partnership opportunity.
@MariaSullivan-in4hr 2 ай бұрын
Plate
@MariaSullivan-in4hr 2 ай бұрын
I didnt find out how to get soot off white plated
@MariaSullivan-in4hr 2 ай бұрын
Can vinagar remove soot off whote dishes
@AzulB.7696 2 ай бұрын
Hello, a question when an adjuster asks for labor and time cards, he wants the employee's hours for the days they work or how the adjusters work.
@FirehouseEducation 2 ай бұрын
The hours that your employees worked that you are billing for.
@user-yz7xt8xc1z 3 ай бұрын
This video could not have come a better time. I came from the hospitality industry and we were always sending pies, and marketing items to the travel agencies and secretaries of some of our top companies. This style of marketing paid off big time. I am trying to implement the same philosophy here in the restoration business. I think it is distasteful to "fire chase" for business. Nothing says I'm just looking for your insurance check than a bunch of buzzards circling a fire. Most departments will refer you for board ups which will get your foot in the door when the client reaches out to you. Taking a food items to the fire stations is a good idea, but keep in mind there are three shifts A,B & C so what ever you are taking make sure you have enough and deliver it on each shifts start day/time. We also look at the area restaurants that have the paper place mats you can advertise on them for pennies. Many catholic churches have bulletins that local business can advertise on as well. Good Luck and stop chasing fires!
@FirehouseEducation 3 ай бұрын
I am so glad you like the video and agree! Good luck in all your endeavors!
@Panasyukvic 3 ай бұрын
Mouse urine smell in a house! No luck. Hydroxyl machine for 5 days with the maximizer. Duct cleaning and sanitize and deodorizer cleaning. No obvious signs of the source. Any advice?
@FirehouseEducation 3 ай бұрын
First off I would ask which Hydroxyl machine you are using? Brand matters and if it is a professional unit or one off of amazon. Is there porous materials that were affected? if so have they been removed?
@rubyreddress4980 3 ай бұрын
Hello. Any advice on indoor plants that have been exposed to smoke from a house fire?
@FirehouseEducation 3 ай бұрын
The best thing to do is remove the plant from the pot and remove all dirt then clean the pot. then rinse the roots thoroughly with water and wash all the stems and leaves of the plant to sure the no soot or contamination is left on the plant. Then repot the plant with good fresh potting soil. You want to do this asap so the plants arent sitting in the contaminants any longer than necessary. The give them a good fertilizer and this will give them the best chance of survival.
@rubyreddress4980 3 ай бұрын
@@FirehouseEducation thank you so much! 👍
@ericmullinix4717 3 ай бұрын
Hey, i had a house fire back in october. Just want to thank you deeply for the information you provide. You helped me and my roommates get through this. Information on this kinda stuff can be limited, as it doesn’t happen to a lot of people. So thank you for working to help victims and make useful information like this public.
@FirehouseEducation 3 ай бұрын
You are so very welcome! An am so sorry you went thru a fire loss and I am so glad you found my videos helpful!
@ElohiSilverEarthVentures 4 ай бұрын
How do you clean soot from a popcoen ceiling
@FirehouseEducation 3 ай бұрын
The only thing you can do with a popcorn ceiling is HEPA vacuum and then seal and paint. But before you do anything you should have it tested for asbestos.
@nancymcclain2533 4 ай бұрын
I have wood blinds , any ideas to remove smoke stains?
@FirehouseEducation 3 ай бұрын
The first think to do is clean them by hand as you can ruin them by submersing them in water but you can hand clean them with a simple green heavy solution. If that doesn't work depending on the color of the blinds I would try using a product called greased lightening. But be aware it is very strong and can remove color. You Could also try a product called Wood Craft and I have a video here on my channel on how to use that product.
@ArleneMartinson 4 ай бұрын
How do you clean a child's painted bedroom set, after smoke damage due to house fire? Can you??
@FirehouseEducation 3 ай бұрын
Depending on the degree of the fire you can clean it. If the fire was heavy and there are any unfinished or raw wood parts of the set then I would strongly consider just replacing it. But to clean it I would use a product called Wood Craft Restorer. I have a video on my channel here on how ot use that product.
@deboran2666 4 ай бұрын
Ditto in the same boat.
@markhoffmantrades 4 ай бұрын
Hi Anissa, Would you have any advice for testing consultants to reach out to restoration contractors to preform there asbestos, lead, or mold testing needed for there restoration projects? thank you
@FirehouseEducation 3 ай бұрын
Hi Mark! I would absolutely tell you to do just that. As Restoration contractors we are always looking for good reliable testing companies that will give us priority and help us with these types of claims. Be sure that when you reach out to restoration companies that you vet them and make sure they are good and very reputable and focus on telling/showing them what it is you can do for them ie getting to a job quickly, fast testing turn around times and providing protocols if necessary for them. Basically let them know how you can make their job easier.
@markhoffmantrades 3 ай бұрын
Awesome thank you so much!!! @@FirehouseEducation
@deboran2666 4 ай бұрын
These short videos are awesome. I know it says these were posted 10 years ago, but to me they are GOLD!
@FirehouseEducation 4 ай бұрын
I am so glad you found the video valuable! Determining log no salvage food is still done this same way today :) How long have you been in the industry?
@deboran2666 4 ай бұрын
Awesome!
@FirehouseEducation 3 ай бұрын
Glad you think so!
@deboran2666 4 ай бұрын
Wish I would have come across your KZfaq sight two years ago. I was hired as the office administrator and with in a week the contents manager resigned. I was thrown in to this and through training clips on KZfaq and Xactimate I have some idea of what to do, but I never went on a pack out with anyone who knew what they were doing, plus the language barrier. I took French not Spanish! I need to find more clips on how to do a pack out as I am pretty sure they will not pay for me to learn how to do this job properly.
@FirehouseEducation 3 ай бұрын
I am so glad you like my videos and they are helpful to you. Be sure to subscribe to my channel as I plan to put up several pack-out videos soon.
@hughgraham6587 4 ай бұрын
What about AC units?
@2parks1 5 ай бұрын
I would like to emphasize more on the breakage, if there is damage items given we do our very best to wrap and protect the items and still got damage while transporting should we add those damage contents to Non Restorable? Or while in the process of cleaning it gets broken? How are we going to proceed from that? Thanks and hope to hear your advise
@FirehouseEducation 5 ай бұрын
If the item was damaged in transport then it would be something that you would be responsible to replace. If it is broken due to the cleaning process then that is put on the non restorable list and the insurance company is responsible to pay for that item.
@kimberlyaguilar3020 5 ай бұрын
hi @FirehouseEducation I realize this video and chat is quite old, but I have a 100 year old porcelein doll that is quite soot damaged from our recent house fire. Her face is completely black from the soot. Would you have a recommendation to someone in the US who could clean her for me?
@FirehouseEducation 3 ай бұрын
I would contact Jan Easter I believe she is out of Indiana just google her.
@GENREBENDER- 6 ай бұрын
You are so awesome for this 👍 👌
@FirehouseEducation 3 ай бұрын
Thank you! Cheers!
@hollycope2266 6 ай бұрын
Can’t do this on program jobs
@FirehouseEducation 6 ай бұрын
And that is why I dont do program work.
@sherrysunshine6986 6 ай бұрын
What is the solution you are using please?
@FirehouseEducation 6 ай бұрын
It is called SCORE you can get it from janitorial supply places.
@user-qb7li3nx3e 6 ай бұрын
Where I live there was a fire. I am on the 4th floor. The fire was on the 3rd floor. They will not clean our units properly. (Im disabled and on HUD housing). Im going to have to go in and clean it myself with disabilities. I have no choice. Essentially, I was smoked out. No actual fire damage. But my unit was like a smoke box. Light soot on the walls, in clothing, etc. Im going to throw away all food. Etc. Do I need to replace my dishes? Whats the process? Thanks... I was told you can get black lung being aroind soot like he is without a mask. Was the lady just paranoid? Thanks. Google "Unthank Plaza Fire Portland Oregon".
@daleharrison2046 6 ай бұрын
This video was so helpful to me. Some things you want to save just can't be. Thank you!
@FirehouseEducation 6 ай бұрын
So true and this is always hard for me as I want to be able to save everything for them.
@lg6134 6 ай бұрын
Hi! Thanks for the video. Are hydroxyl generators just as effective as ozone in killing mold?
@andreag316 8 ай бұрын
Hi Annissa! Have you ever had a customer refuse to let you pack their items back in? I have a customer whose carrier ended all storage fees back on July 19th, and the insured still refuses to let us return her items. I don't think her reconstruction is complete because she often complained that she wasn't getting the amount she felt she needed. Now, we are stuck in this disagreement between the homeowner and carrier with neither one of them paying for the 2000 SF of space she is occupying in our warehouse 🤦🏾♀️🤦🏾♀️🤦🏾♀️ Let me also mention this is a TPA managed claim, so my hands are tied as to the methods I can use. That aside, what would you do in this situation? Any words of wisdom would help, thank you!!
@FirehouseEducation 8 ай бұрын
Wow! What a tough spot to be in. First off you need to check the laws in your state pertaining to holding someones personal belongings and what you are and rent allowed ot do with them. Also have you been paid in full as of this point for your invoice for handling the contains? I would probably start with an email to the adjuster on the claim and cc the insured stating the situation that the insured doesnt want the contents delivered back and yet the insurance company is no longer paying the bill so who is? Then if is legally allowed in your state I would send a certified letter to the insured letting them do they have X number of days to either sign a storage contract with you at X per month that they are willing to pay or they have until X to come and pickup their items. Depending on the laws in your state you may also want to talk with an attorney that is familiar with this type of situation.
@user-cn4bp4gm4g 8 ай бұрын
Love these Annissa!
@lisawagner9575 9 ай бұрын
Very good topic! A clear, friendly reply is always a nice second step to a message like this. Something along the lines of thanking them for the message. Just a quick note that the submission was an invoice, not an estimate, as you said Annissa. Copy the insured. And then ask if there is anything they need from you to facilitate the payment for your completed services. Just in case they need something. It becomes a reminder, and the copying to the insured let's them know someone else is watching the timeline. When I do this with rugs, I generally also send a before/after of the work, just to show them how we saved the item. You could possible include a few before/after photos to stress the professionalism of the expertise. Again, great topic. :)
@FirehouseEducation 9 ай бұрын
Thank you Lisa! Awesome idea about the photos of before and after for sure.
@robertsanders2466 10 ай бұрын
Love your glasses.
@maxmentone5373 10 ай бұрын
I think that depending on the team size, it is possible. I had an ultrasonic cleaning machine, that cost $48,000, in my warehouse so I was able to do that because we had invested in equipment
@juanitoramirez7 11 ай бұрын
Añinas Can you. Help me on this. Pack out. Issue tgstvi have
@FirehouseEducation 10 ай бұрын
Possibly... what is the issue you are having?
@danacarney9951 Жыл бұрын
What are you using to clean? Solvent?
@FirehouseEducation 10 ай бұрын
Unsmoke Wall Wash.
@danacarney9951 10 ай бұрын
@@FirehouseEducation thank you
@rockergirl666 Жыл бұрын
I use paper, lots of it. Other people complain I use too much paper. Guess who's boxes have breakages? Not mine.
@pacvend Жыл бұрын
Ozone the best after fire restoration, and great for getting rid of rats, mice, bugs at 4ppm. Need to shock building with atleast 40,000 mg in 1hr.
@Flat_Earth_Addy Жыл бұрын
100 years? That's not even old. Most of my books are 300+ years old.
@miagayle5439 Жыл бұрын
Thank You
@davidhart9106 Жыл бұрын
Excellent training course. Even if you're not going to tackle fentanyl specifically, the protocol for dealing with is extrapolatable for the remediation of other dangerous contaminates. Since it is so extremely lethal in trace amounts, it makes sense for fentanyl to be around which the guidelines for deadly contaminates are formulated.
@user-ei9eq3zz3o Жыл бұрын
Thanks for the information, always helpful to have a second opinion.
@assermoustafa Жыл бұрын
Very helpful. Thanks!
@luckspell Жыл бұрын
Hydroxyl radicals are a carcinogen at least ozone isn't