Hello!Thank you for your attention!It‘s $90 now.yottamaster.com/products/yottamaster-hc-dual-bay-m-2-nvme-duplicator-offline-cloner-docking-station

Thank you for your attention!This is the real SSD.

About 25 dollars on AliExpress

Hi,You can get it on Amazon.Thank you!

Thank you for your attention!Yes, our enclosure is compatible with M.2 NVMe SSDs.

Thank you for your attention!While the device can connect to Wi-Fi, the speed may not be as fast as a LAN connection.

Thank you for reaching out with your question! You can use various types of hard drives in one enclosure, but there are some important considerations to keep in mind: Compatibility: Ensure that the enclosure supports the form factors and interfaces of the hard drives you intend to use. Many enclosures are designed for specific sizes like 2.5" or 3.5" drives and may support interfaces like SATA. Power Requirements: Different hard drives have different power requirements. Ensure the enclosure provides adequate power to each drive type. Usage: NAS drives, CCTV drives, and regular hard drives are optimized for different workloads. While they can physically fit in the same enclosure, they may have different performance characteristics. RAID Configurations: If you plan to use a RAID setup, make sure the enclosure and the drives are compatible with the RAID level you want to use. Cooling: Using multiple drives in an enclosure can generate significant heat. Ensure that the enclosure has adequate cooling to prevent overheating. For example, if you are considering a NAS drive and a CCTV drive, make sure that the enclosure can handle the specific workloads and power requirements of these drives. It's also a good idea to check the manufacturer’s specifications for both the drives and the enclosure to ensure full compatibility. If you need further assistance in selecting the right enclosure or have more questions, please let us know!

Thank you for your attention.Yes, the software includes an offline feature similar to Google Drive. You can sync your files to your device and access them without an internet connection, ensuring you can work with large files even when you're offline. You can download the tutorial file about it by this website:support.yottamaster.com/download

Thank you for your attention! Yes, it's generally safe to use RAID 5 with 4x12TB drives.

​@@yottamasterofficialAppreciate the response thanks!

Thank you for your feedback. We're glad to hear you appreciate the quality of our device's enclosure. We're sorry to learn that you're experiencing difficulties with the software. Your experience is important to us, and we want to ensure you can fully utilize the device. Could you please provide more details about the issues you're encountering? This will help us assist you more effectively.

Thank you for reaching out about the trueNAS identification issue. This problem might be related to how trueNAS identifies hard drives. trueNAS uses the serial number for identification, which means it can recognize the serial number of each hard drive, but not the individual hard drives themselves. If you need further assistance or have any other questions, please let us know. Best regards,

@@yottamasterofficial Is there a way around from your end? a firmware update or something?

Thank you for your feedback and for raising your concerns! We understand that our M.2 2280 NVMe SSD enclosure might seem larger compared to other models on the market. This design choice was intentional to ensure optimal cooling and durability. The larger size allows us to integrate a high-efficiency cooling system. Regarding the fan location, it's strategically placed to effectively cool down the main control chip. The fan is designed to provide targeted airflow over the critical components, ensuring that the main control chip remains at a stable temperature even under heavy usage. This helps in maintaining peak performance and prolonging the lifespan of your SSD. We appreciate your concern and are here to assist you with any further questions or support you may need.

Thank you for your reaching out!Yes, it is suitable for SATA hard drives. What is the thickness of your hard drive?

Hi!Thank you for your attention!This product is local storage, not NAS, so it can be used without a network,so it can be used regardless of whether there is a global access.

Certainly! You can absolutely use it without RAID. Our product is designed to offer flexibility, whether you choose to utilize RAID configurations or not. If you have any specific questions about setting it up without RAID or need guidance on alternative configurations, feel free to ask!

I understand your concern. Speed is not the main selling point of this product.We're committed to providing accurate and helpful information about our product's capabilities. We'll make sure to take your feedback into account when refining our messaging. If you have any further questions or suggestions, please feel free to share them with us.

Este modelo é compatível tanto com SSD quanto com HD. Você pode escolher o tipo de armazenamento que melhor atenda às suas necessidades e preferências. Se precisar de mais informações sobre como configurar ou utilizar o SSD ou HD com o nosso produto, estou à disposição para ajudar.

Thank you for your suggestion! We greatly value customer feedback. Your input helps shape our future offerings to better meet the needs of our customers. If you have any further suggestions or questions, please don't hesitate to let us know.

Yes, you can definitely use it solely for reading and displaying HDs on your PC screen without utilizing the Raid function.

Yes, you can definitely use it solely for reading and displaying HDs on your PC screen without utilizing the Raid function.

Thank you for your inquiry. Yes, the device is mainly used as an external storage and its main function is to extend the storage capacity of your PC by adding a hard disk drive. Regarding the hidden features of Windows that you mentioned, I didn't quite understand your specific needs, could you please describe in detail which features you are referring to? This way I can better assist you.

​@@yottamasterofficialThanks for answering. I'm a collector of classic films, so I need more space, so I bought several 16 TB HDs. So will your product work for me? Remembering that I don't need a Raid, just increase the PC's storage capacity.

@@Teste-nm2sg vc comprou esse produtor pq estava com a mesma duvida de vc

@@marciocritical Opa, comprei sim. Funciona perfeitamente sem Raid. O problema e o estoque brasileiro e maior furada. Eles informaram quem tem estoque no Brasil e quando chegou aqui fui taxado em r$ 1000 reais. Tive que entrar em contato com Aliexpress para resolver o problema. Mas a empresa pagou.

@@Teste-nm2sg Está falando do anúncio da loja da empresa no aliexpress ? Se sim, o anúncio realmente indica que o produto está no brasil, mas agora fiquei com receio de comprar e ser taxado. Como foi esse procedimento com o aliexpress para eles pagarem os impostos ?

Hi there! Yes, the 3.5-inch version can also accommodate 2.5-inch hard drives.

@@yottamasterofficial Amazing! Thank you!

Hi Thank you for reaching out. I'm sorry to hear about the inconvenience with your Defender 5 Bay RGB Enclosure. This behavior might be due to how the device interacts with your computer's power settings. Here are a few steps you can try to resolve the issue: 1. **Check Power Settings**: Ensure that your computer's USB power settings allow the device to turn off correctly. Go to Control Panel > Power Options > Change plan settings > Change advanced power settings. Look for USB settings and make sure USB selective suspend setting is enabled. 2. **Update Drivers**: Make sure all your device drivers, especially USB and storage drivers, are up to date. Sometimes outdated drivers can cause power management issues. 3. **Firmware Update**: Check if there is a firmware update available for the enclosure. Firmware updates can fix bugs and improve compatibility with your operating system. 4. **Shutdown Procedure**: Ensure that you are properly shutting down your Windows system. Sometimes, a quick shutdown might not give external devices enough time to power down correctly. If the issue persists after trying these steps, please let us know, and we can further investigate the problem or offer additional support. Thank you for your understanding and patience. Best regards,

@@yottamasterofficial thanks for your kindness

Hi,Thank you for your attention!Normal default is dynamic ip acquisition, part of the customer's use of the environment is the company or campus network such as a restricted network connection nas for use, then you need to set up a static ip.

When responding to the customer's frustration, it's essential to acknowledge their concerns and provide a clear Thank you for sharing your concerns with us. We understand your frustration regarding the compatibility of our software with newer versions of macOS beyond OS 11. We apologize for any inconvenience this may have caused you. Updating software to be compatible with newer operating systems involves a comprehensive process of testing and ensuring compatibility with the latest technology standards. While we strive to support as many operating systems as possible, there are sometimes limitations due to technical constraints or resource allocation. Rest assured, your feedback is valuable to us, and we'll take it into consideration as we plan future updates and improvements to our software. In the meantime, if you have any further questions or if there's anything else we can assist you with, please feel free to let us know.

Thank you for your inquiry! Currently, our Weline mobile client supports a total of 13 languages, including English, Simplified Chinese, Traditional Chinese, French, German, Spanish, Italian, Japanese, Korean, Russian, Thai, Vietnamese, and Arabic. On the other hand, our Weline PC client currently supports 7 languages: English, Simplified Chinese, Traditional Chinese, French, German, Spanish, and Korean. If you have any further questions or need assistance, please don't hesitate to ask.

Thank you for reaching out to us and sharing your experience with the USB enclosure. We apologize for the inconvenience caused by the random restarts, despite the sleep function being enabled from the factory. We understand how frustrating this can be, especially for your specific scenario where reliability is crucial. While we're pleased to hear that you appreciate the enclosure's aesthetics and hardware quality, we're disappointed to learn that it's not meeting your expectations in terms of stability. We value your feedback greatly, and we're committed to ensuring that your experience with our products meets your needs. Please rest assured that our team is actively investigating this issue to find a resolution promptly. In the meantime, if you have any further concerns or questions, please don't hesitate to reach out to us. Your satisfaction is our top priority. Thank you for your patience and understanding.

@@yottamasterofficial The problem was the USB-C cable provided in the box. The end of it is too thin and it wouldn't properly stay in the PC port or even in an iPhone 15 port. Once I changed that cable with a proper one all issues were gone. So everyone, if you have issues, change the cable and give it another try.

Regarding the hibernation tutorial you referenced, it's important to note that the version of PS500U3 you have doesn't feature hardware RAID, thus the tutorial may not be applicable to your specific model. For firmware updates, we offer two versions on our website. One is compatible with the following models: PS400RU3, PS400RC3, PS500RU3, PS500RC3, FS4RU3, and FS5RU3. The other version is intended for use with PS200RU3, PS200RC3, FS2RU3, and FS2U3. Should you have any further inquiries or require assistance, please don't hesitate to reach out. Best regards,

If you require guidance on setting up software RAID, we recommend referring to this video tutorial: kzfaq.info/get/bejne/pa1hhdJor9abl4U.html Should you have any questions or need further assistance, feel free to reach out to us.

Thank you for sharing your thoughts with us. We appreciate your feedback regarding the absence of an activity indicator LED and understand your disappointment regarding the transparent design. While we opted for a minimalist design to enhance the aesthetic appeal and functionality of the product, we understand that the absence of certain features may impact user experience. Your feedback is invaluable to us as we continuously strive to improve our products. We'll definitely take your suggestion into consideration for future iterations of our design. In the meantime, if there are any other features or improvements you'd like to see, please feel free to share them with us. Your input helps us ensure that we're meeting the needs and expectations of our customers. Once again, thank you for taking the time to provide us with your feedback. We truly value your input.

Thank you for your attention!I'm pleased to inform you that the enclosure you're interested in features the advanced ASM2464 chipset.