Dear Joyce Rucker, it is up to personal preference in which direction to place the letters on cuffs.

Dear Judy Featherston, the embroidery pattern you have created doesn’t fit in the frame you selected. Please go to settings and choose a larger embroidery frame or resize the design to fit into the size frame you selected.

Dear Joy Jackman, unfortunately, there is no demo available for our Innov-is F480. Please check your local dealer to get support on the machine.

Please give email address who supply the brother home sewing machine. I want to buy this type of machine. So i need the machine price & how will i get? Best Regards, Shamim Call: +88 01973 034 802 E-mail : [email protected] Glory Trade Centre Ltd. Dhaka, Bangladesh

Dear nicklifetwo, we cannot tell which cap exactly has been used in this video. Please find a supplier for caps locally.

Dear Virginia O'Malley, it is up to personal preference of the user where to place the initials.

Dear Bridget Cooney, just go to the home screen and select the mode you want to use. Everything else is set automatically by the machine. With our Innov-is XV it is possible to sew with or without the embroidery unit attached.

Thank you for reply, I do have a Brother Sewing/Embroidering machine and learning to use it better, but have not gone from Embroidery to Sewing. Will do in the next few days. Bridget,

Dear Bridget Cooney, on the Brother Innov-is XV there is no need to remove the embroidery unit if you want to use the machine for sewing. When you select either sewing or embroidery mode the machine will either raise or lower the feed dog automatically. Also the tension is adjusted automatically by the machine depending on the mode.

Dear Carol Healy, with the straight frame it is possible to embroidery shoes up to size 38. The left and right frame allow sizes up to 44. Of course, we are talking about european shoe sizes.

Dear Sue Pearce, the frame you are talking about is the repositionable hoop for larger embroidery design creations (300 x 130 mm, 12" x 5"). 3 pegs for repositioning the hoop in progressive sections to expand the embroidery area without re-hooping. Please contact your local dealer found on www.brothersewing.eu for a demonstration.

Dear Dragana Radovanov, please try the following: 1. Try a different USB flash drive. 2. Try a different, smaller embroidery design. 3. Double check if you file is a PES or DST file. 4. Make sure you are follwing exactly the steps explained in the user manual of your machine to load your design. If non of these help, please see your local brother dealer.

Dear Soha Mostafa, please check it with the local sales company in Kingdom Saudi Arabia which you can find from our global site www.brother.com/

Dear Sue Pearce, the maximal embroidery area for the Innov-is 1250 and Innov-is 750E is 180 x 130 mm.

Dear Soha Mostafa, please check with the local sales company in Kingdom Saudi Arabia which you can find from our global site www.brother.com/

Dear Soha Mostafa, please see your local dealer. You can check out the dealer locator on www.brothersewing.eu and enter your country.

Dear Soha Mostafa, please see your local dealer. You can check out the dealer locator on www.brothersewing.eu and enter your country.

Dear Dragana Radovanov, all our products with USB ports come with a list of compatible USB stick. In case of Innov-is 955 you can see it there: support.brother.com/g/b/manuallist.aspx?c=gb&lang=en&prod=hf_inov955euk&flang=English&type3=630&type2=100 If you are using a USB stick not in the list, we cannot confirm it is compatible with the machine. Other problems could be that the embroidery area of the file on the USB stick has an embroidery area larger than 100 x 100 mm or that the file isn’t a PES or DST file and not compatible with Brother embroidery machines.