Hi, Thank you for reaching out! We apologize for the inconvenience you're facing. Please contact our support team for assistance, and we'll help you resolve this issue as soon as possible. You can reach our support team here: www.webtoffee.com/contact Thank you for your patience!

Greetings from WebToffee, Thank you for sharing your feedback. We understand your concerns about the limitations of the free version. Our goal is to offer a basic version that meets the essential needs of many users while providing more advanced features in the premium version. We’re also working on adding new features to both the free and premium versions to further enhance value for all our users.

Hi, Our plugin has Google Consent Mode v2 compatibility. You can add the scripts of GTM to your website's header.php file and enable GCM (www.webtoffee.com/implementing-google-consent-mode-v2/) in the General tab of the plugin. For tags that listen to inbuilt consent signals additional setup is not needed in GTM. All Google products can listen to consent signals sent out from the plugin by default.

Hi, As per our understanding, Google Sheets doesn't offer a built-in function to directly synchronize with WordPress. Importing WooCommerce products into your store can be done with ease using our Product Import Export plugin. Different methods for importing include importing locally using a CSV/XML/TSV/XLS/XLSX file from the system, via FTP, using existing files and via URL. To import products using Google spreadsheet follow the instructions given in the below article. www.webtoffee.com/how-to-import-woocommerce-products-using-google-spreadsheet/

Hi Hamza, Greetings from WebToffee, We apologize, but we are a bit confused about the issue you are experiencing. To better understand the problem and assist you effectively, we would need some additional information. For the initial stage of our investigation, could you please provide us with a screenshot of the coupon edit page for the coupon in question, as well as your site URL and the coupon code? You may securely share this information with us through this link: www.webtoffee.com/contact

@@WebToffee well actually i uninstalled it after using 3 years. it was i had apply so many times no restrictions but after saving it was come back to and check Only from below category, because i had not put any category there for in UX it was not apply code and saying this Item is not applicable for this coupon . i would love to if you fix it and i can install it again

We understand your concern and sincerely apologize for any inconvenience. To assist you better, please reach out to our support team with your WooCommerce System status report (WooCommerce > Status > Get system status report) and screenshots of the coupon edit pages. You can contact our support team at www.webtoffee.com/contact/. They will be able to assist you more effectively. Thank you for your understanding and cooperation.

Hi, Greetings from WebToffee! Yes, you can indeed set an expiration date for the signup coupon so that it automatically expires one month after a customer registers an account and receives the coupon. To achieve this, you need to enable the 'Enter coupon expiry in days' option for the master coupon used for the signup coupon functionality and set the 'Coupon expiry (in days)' field to 30. This will ensure that the signup coupon received by the customer expires in one month. If you have any further questions or need additional assistance, please feel free to reach out. You may contact our support through this link.

Oh woooooooow it finally worked!!!!!!🎉🎉🎉🎉 The problem was overiding the theme template. When it was ticked and enabled, the products didn't show. But when I unticked that box, it worked. Your plugin integrated excellently well with my theme. Great job to by theme developers as well 😅😅😅😅😅

Looking so amazing. Great plugin for sure!!!!!!

Thank you so much for your kind words.

Hi, In the premium version, we offer a separate document type "credit note" for issuing refunds, which is not available in the free version. Refunded amounts are displayed within the invoice document in the free version, but not in the premium version. Please use the credit note document for issuing refunds.

Hi, You may go through the article to learn more about plugin setup. Once the setup is complete, you can navigate to the WooCommerce order edit page for the respective order to print and download the documents: www.webtoffee.com/woocommerce-pdf-invoices-packing-slips-delivery-notes-shipping-labels-setup-guide-free-version/

Hi, All the payment method added to Stripe Dashboard will be shown to a site visitor based on the eligibility criteria such as country , currency of Stripe account etc. You can test the eligible payment method supported in your browser and location by clicking this link: dashboard.stripe.com/settings/payment_methods/review

@@WebToffee Hey I am getting this message - This PaymentIntent specified payment methods in the payment_method_types parameter. When specifying payment methods this way, we do not use your dashboard settings to determine which payment methods are on. Please upgrade your integration by removing the payment_method_types parameter and including automatic_payment_methods: { enabled: true } on the PaymentIntent to begin using payment methods from your dashboard.

In our free version, Stripe checkout only supports card payments, while the pro plugin offers support for additional payment methods. For one-time payments, we do not specify payment_method_types, so all eligible payment methods will be displayed. However, our plugin specifies the payment method for subscription orders, as our plugin only supports card payments for subscriptions.

Hi Mohit, Our plugin only supports adding products to Facebook shops and Facebook dynamic ads. If you are trying to add products to Facebook shops please go through the article to learn how to do it: www.webtoffee.com/woocommerce-facebook-product-feeds/. If you are still having trouble please contact our support through this link: www.webtoffee.com/contact/

Hi, Please reach us via support link here: www.webtoffee.com/contact/

Hi Krunal, At present, the Smart Coupons for WooCommerce plugin doesn’t offer a feature to create coupons that set a fixed price for a specific quantity of products. However, could you please provide additional details about the products involved? For instance, are these products from the same category, and do they share the same price? Having this information will assist me in evaluating whether this requirement can be met using any alternative methods. Feel free to share the specifics via this support link: www.webtoffee.com/support/

Hi, Please reach us via support link here: www.webtoffee.com/contact/

Hi, Please reach us via support link here: www.webtoffee.com/contact/

Thank you so much for your kind words. We are glad that you find our solution helpful.

Yes

Hi there, Thank you for considering our Stripe Payment Gateway Plugin for WooCommerce. Currently, our plugin doesn’t offer an option to skip the default WooCommerce checkout page and directly redirect to the Stripe Checkout. This means that customers will still need to go through the standard WooCommerce checkout process, including filling in the required fields. However, our plugin does provide an option to streamline the checkout process by disabling the request for address details on the Stripe-hosted page, such as billing and shipping addresses. By doing so, customers only need to fill in the billing information once, reducing redundancy during checkout. I hope this explanation clarifies the capabilities of our plugin. If you have any further questions or need assistance, please feel free to reach out. We're here to help.

Hi, We want you to know that Webtoffee and CookieYes are both under the same parent company. The distinction is that Webtoffee's GDPR Cookie Consent plugin is a specialised plugin solely for WordPress users, whereas CookieYes is a SaaS solution that is platform neutral. However, the plugin's cookie scanning function makes use of a CookieYes service. Therefore, we store the cookie scanner's credentials in CookieYes. Our legacy free version plugin is now maintained and developed by CookieYes team. Hence, you can see in Wordpress directory the plugin owner as CookieYes. Webtoffee now develops only pro plugin that can be purchased directly from our website.

@@WebToffee Oh I see, thanks for explaining.

Hey there, Thanks for reaching out and showing interest in our WooCommerce Product Recommendation Plugin! Regarding your query: The slider design will be based on our plugin's design, but the product display will adapt to the theme's styling for a seamless integration with your website's look and feel. Hope this clears things up for you! If you have any more questions or need further assistance, feel free to ask.

Hey there, Thanks for reaching out and showing interest in our WooCommerce Product Recommendation Plugin! Regarding your query: Absolutely! You can incorporate recommendations based on customers' viewing history by utilizing the 'Recently Viewed' template within our plugin's recommendation list. Hope this clears things up for you! If you have any more questions or need further assistance, feel free to ask.

Hi, Currently, the basic version of the Smart Coupon For WooCommerce plugin doesn’t offer a purchase history tab. However, if you are using the premium version of the plugin and the purchase history tab is still not available, kindly contact our support through this link: www.webtoffee.com/support/

Hi, Currently, the basic version of the Smart Coupon For WooCommerce plugin doesn’t offer a purchase history tab. However, if you are using the premium version of the plugin and the purchase history tab is still not available, kindly contact our support through this link: www.webtoffee.com/support/

Hi, Please reach us via support link here: www.webtoffee.com/contact/

Hi There, The issue you are facing might be due to caching. Could you try hard reloading the page and importing again? If the issue persists, then to further assist, kindly contact us via support: www.webtoffee.com/contact/

Hy, This is possible using our Product import export plugin for WooCommerce. You may please refer the below links for more details: www.webtoffee.com/woocommerce-import-products-with-attributes/ www.webtoffee.com/woocommerce-import-products-with-images/

Hello, can I do it with the paid version? but not with the free version?

Hi, The free plugin version supports only simple, external/affiliate and grouped products. If you have any other product type, this will not be exported by our plugin. Variable products can only be exported and imported using premium version: www.webtoffee.com/product/product-import-export-woocommerce/

Hi To further investigate why all orders were not imported, We would need to analyze your import log file. Kindly please contact our support: www.webtoffee.com/contact/

I do not work with imported products.

Hi, If you want to update stocks of all the products from the CSV, you may simply add the (+) function to the evaluation field as shown (+){stock}. If you want to update the stock of individual products, you may follow the method given in the link: www.webtoffee.com/updating-woocommerce-product-stocks-while-importing-csv-file/

Hi, We have a Separate plugin for Paypal payments. As such this is not integrated inside the Stripe plugin. Kindly try the PayPal Express Checkout Payment Gateway for WooCommerce Plugin from Webtoffee: www.webtoffee.com/product/paypal-express-checkout-gateway-for-woocommerce/

Hi, The Frequently Bought Together for WooCommerce plugin indeed supports variable products, enabling customers to choose different product variations, such as sizes, within the Frequently Bought Together widget. Similar to the product page, customers will be presented with a dropdown menu to select their preferred size directly from the widget.

Hi, Thanks for reaching out. Since it is more technical, kindly share the WooCommerce system status report (WooCommerce > Status > System status report > Get system status) and the Fatal error log (WooCommerce > Status > Log) of your site via this link for a better understanding of the issue: www.webtoffee.com/contact/

You can simply copy the HTML code of the saved template (Customize > Code) from one site and paste it into the other to handle the situation. This will allow you to transfer the template design without the need for manual recreation.

Hi, Currently, the Decorator plugin doesn’t support translations to any RTL languages. The translations to more languages are in our development pipeline and will be added to the plugin in the near future. In the meantime, if you are interested, you can contribute to the translation to your preferred language from here: translate.wordpress.org/projects/wp-plugins/decorator-woocommerce-email-customizer/

Hi, You can delete the existing invoice numbers and start an entirely new series as per your requirement using the plugin. Kindly go through this article: www.webtoffee.com/reset-delete-existing-invoice-numbers/ and follow the instructions to reset/delete the existing invoice numbers. However, it’s important to note that deleting/altering invoice numbers can create confusion and may not be recommended unless absolutely necessary.

@@WebToffee Thanks a lot, I was able to fix it with your link. Happy new year!