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Пікірлер
@arnoldocadena4602 4 күн бұрын
No funciona el microfono como se espera, no funcionan los 2 microfonos al mismo tiempo inculso con el apoyo de soporte tecnico, no recomiendo los productos poly NO FUNCIONAN son un dolor de cabeza
@PolyCompany 4 күн бұрын
Lamentamos mucho las molestias que le hayamos causado. Le solicitamos que se comunique con nuestro equipo de soporte técnico al 800-985-9815, para que puedan ayudarlo con los pasos de solución de problemas y un reemplazo si el auricular está en garantía. Saludos Soporte de Poly
@arnoldocadena4602 6 күн бұрын
No encunetro por ningun lado esa opcion, como puedo activar los 2 micrfonos???
@PolyCompany 5 күн бұрын
Hola, gracias por ponerte en contacto con Poly. Le solicitamos que se comunique con nuestro equipo de soporte técnico al 800-985-9815 para que puedan ayudarlo más. Saludos Soporte de Poly
@floppytwist 7 күн бұрын
Your nc sucks. For business, I want to reduce office noise which is 90% voices of collegues. But you let voice through. It is worthless. Furthermore, you even reduce noise down to the sub bass level, this is what creates unpleasurable sensations usually referred to as "feeling pressure on ears". It is like you let an intern design the dsp.
@PolyCompany 6 күн бұрын
Hello, thank you for reaching out to Poly. We are really sorry for the trouble caused to you. We request that you contact our technical support team at 800-985-9815 so that they can assist you further. Regards, Poly Support
@SantiagoSalazar-m4p 10 күн бұрын
Como bajo la aplicación no aparece en play store
@PolyCompany 10 күн бұрын
Hola, gracias por ponerte en contacto con Poly. Le solicitamos que se comunique con nuestro equipo de soporte técnico al 800-985-9815 para que puedan ayudarlo más. Saludos Soporte de Poly
@martinmdl6879 12 күн бұрын
11 year old video. Not valid.
@ranjithkalugampitiya2249 16 күн бұрын
I wont one set
@jrngsg 25 күн бұрын
when i press volume + or - on the remote control, the tv does not display the volume indicator but there is sound for every press.
@PolyCompany 25 күн бұрын
Hello, thank you for reaching out to Poly. We request that you contact our technical support team at 800-985-9815 so that they can assist you further. Regards, Poly Support
@sexobscura 25 күн бұрын
*What a cutey*
@pankajrepale1029 Ай бұрын
can we control all features by API integration within .net based software application?
@PolyCompany Ай бұрын
Hello Pankaj, thank you for reaching out to Poly. We request that you contact our technical support team at the provided link below so that they can assist you further. hp.care/6057Y0OcU Regards, Poly Support
@magnofabiano8268 Ай бұрын
e a loja cade o site
@bfreitasti Ай бұрын
Pode me informar como é possuivel usar o google meet e fazer alguma outra apresentação, ficou meio sugestivo que usando a usb mas não entendi bem no aspecto de abrir a webcam, resumindo quero usar um laptop para espelhar a tela tambem.
@maryhenry9681 Ай бұрын
Site does not exist
@PolyCompany Ай бұрын
Hello, thank you for reaching out to Poly. We are extremely sorry for the inconvenience caused to you. We request that you please contact our technical support team at 800-985-9815 so that they can assist you further. Regards, Poly Support
@EtienneCatugyRocha Ай бұрын
Com a ultima atualização do teams, o Poly blackwire que tenho parou de fazer o cancelamento de ruído do ambiente, pode me ajudar?
@PolyCompany Ай бұрын
Olá, obrigado por entrar em contato com Poly. Solicitamos que você entre em contato com nossa equipe de suporte técnico pelo telefone 800-985-9815 para que eles possam ajudá-lo ainda mais. Relação Suporte Poly
@ScottSchramm Ай бұрын
Great overview! I love videos put together like this. Why does the SKU with the mounting plate also come with a short USB-C cable? What is the purpose of that cable? (It's too short to be used for a laptop at the table)
@ScottSchramm Ай бұрын
If it is specially designed for conference room use, why does it have DisplayPort outputs instead of HDMI? Conference room displays use HDMI. Desktop monitors use DisplayPort. I understand there are adapters that allow you to convert the formats, but that doesn't seem ideal for a product that is designed for this use.
@genxtin4391 Ай бұрын
Displayport has edge over HDMI.
@ScottSchramm Ай бұрын
Nice overview. Could this bundle be used in Zoom Room mode for Intelligent Director?
@ScottSchramm Ай бұрын
Great video! Quick and to the point!
@amitgarg4127 Ай бұрын
do we have any video link for setting up the pexip on poly mode?
@PolyCompany Ай бұрын
Hello, thank you for reaching out to Poly. We request that you please contact our technical support team at 800-985-9815 so that they can assist you further. Regards, Poly Support
@explorertoursfahadgallery8321 Ай бұрын
How can I change the language to English?
@PolyCompany Ай бұрын
Hello, thank you for reaching out to Poly. We request that you please contact our technical support team at 800-985-9815 so that they can assist you further. Regards, Poly Support
@brianjang4013 Ай бұрын
This speaker audio quality is Muddy AS FUCK, how come it has received so high fucking rating???!!! Real Test result is, the clarity of voice call pales in comparison to my 7 dollar bluetooth speaker, this is supposed to be a fucking speaker phone only for calls, why so much bass in it???
@PolyCompany Ай бұрын
Hello Brian, we are really sorry to hear about your experience with our device. We request that you please contact our technical support team at 800-985-9815 so that they can assist you further. Regards, Poly Support
@brianjang2509 Ай бұрын
Hi, thx for really, I already called your company customer service regarding this exact issue several days ago, now I need to know how to completely remove the bass effect( of the output sound) from this speaker phone ? If tearing it down to remove a bass woofer can fix it, please send me instructions how to do it, this Sync 20 is supposed to be used for business conference, online calls, etc , it should have very clear vocal sound instead of heavy bass which is only needed for music speakers, so this product is a failure/, it only looks stylish , high end. But muddy vocal sound ( output sound) for calling is a huge failure
@PolyCompany Ай бұрын
We are really sorry. We will provide your valuable feedback to the concerned team. If you have any additional concerns, please do not hesitate to contact our Technical Support Team at 800-985-9815. Regards, Poly Support
@karzankerkuki4935 Ай бұрын
mic sound bad
@PolyCompany Ай бұрын
Hello, thank you for reaching out to Poly. We are extremely sorry for the inconvenience caused to you. We request that you please contact our technical support team at 800-985-9815 so that they can assist you further. Regards, Poly Support
@nunomuacho446 Ай бұрын
Nao compreendi como se faz para aparecer a reunião zoom no tablet, envia-se email para a sala da Poly?
@PolyCompany Ай бұрын
Olá, obrigado por entrar em contato com Poly. Por favor, confirme se você está se referindo ao controlador TC10 ou TC8 para agendar ou participar de uma reunião no Zoom Se sim, consulte os guias do usuário abaixo. Link do guia do usuário do TC 10: hp.care/6056YjpY4 TC 8 Link do guia do usuário: hp.care/6057YjpYf Relação Suporte Poly
@user-dm7yq8qw4u Ай бұрын
Plantronics BackBeat Fit 3100 wants to be released in gray color😂
@marlenparedes8495 Ай бұрын
Hola tengo una duda, como edito la notificación de reunión? Me aparece el organizador junto al titulo y quiero que se muestre por separado. Gracias
@PolyCompany Ай бұрын
Hola Marlen, gracias por ponerte en contacto con Poly. Le solicitamos que se comunique con nuestro equipo de soporte técnico al 800-985-9815 para que puedan ayudarlo más.
@kinggeek1960 2 ай бұрын
did you improve the quality of the "sticky keys" on the edge series?
@kinggeek1960 2 ай бұрын
the vvx had higher quality keys
@kinggeek1960 2 ай бұрын
the vvx had higher quality keys
@PolyCompany 2 ай бұрын
Hello, thank you for reaching out to Poly. We request that you please contact our technical support team at 800-985-9815 so that they can assist you further. Regards, Poly Support
@mjwall1986 2 ай бұрын
Great job, Scott Simmons!
@ScottSchramm 2 ай бұрын
what are the maximum dimensions of the camera? I have many rooms with "cut outs" in the wall which currently hold an EEIV 12X camera and I would like to replace them with this, but this camera looks taller and I'm not sure it will fit. I can't find the dimensions anywhere!
@PolyCompany 2 ай бұрын
Hello Scott, thank you for reaching out to Poly. We request that you please contact our technical support team at 800-985-9815 so that they can assist you further. Regards, Poly Support
@ScottSchramm 2 ай бұрын
@@PolyCompany@PolyCompany Or could you just give me the dimensions? I'm not calling tech support when I have even bought the product yet.
@PolyCompany 2 ай бұрын
Please check the link provided below to check for the dimensions. splr.io/6059Ykrgb Regards, Poly Support
@ScottSchramm 2 ай бұрын
@@PolyCompany Can you please provide just the dimensions? The spec sheets I could locate only list the "minimum dimensions," which seem too small. I need to know the maximum dimensions which include the camera moving up and down. The link you provided gives me an error: Service Unavailable - DNS failure The server is temporarily unable to service your request. Please try again later.
@PolyCompany 2 ай бұрын
We request that you please contact our technical support team at 800-985-9815 so that they can assist you further. Regards, Poly Support
@user-nf3yp9jb9n 2 ай бұрын
Ola, noite, gostaria de saber se vocês possuem cursos sobre os equipamentos poly.
@brianstevens7789 2 ай бұрын
All that happens is that it keeps telling me to restart my laptop & my headset installer won't open
@PolyCompany 2 ай бұрын
Hello, thank you for reaching out to Poly. We are really sorry for the inconvenience caused to you. We kindly request that you contact our technical support team at 800-985-9815 so that they can assist you further. Regards, Poly Support
@AndrewCWhite-op7oi 2 ай бұрын
So does this connect to any of your other video devices? These videos are pointless unless you say how they are actually used. I'm guessing it's not just for hooking to a TV to stair at yourself.
@PolyCompany 2 ай бұрын
Hello Andrew, Thank you for reaching out to Poly. We request that you contact our technical support team at 800-985-9815 so that they can assist further. Regards, Poly Support
@kinvlak 2 ай бұрын
my headsets are capturing all the background noise in my office. I have the encorepro 520 and the USB Da85. Any pointers on what can I do to prvent the ambient noise to filter in my call?
@PolyCompany 2 ай бұрын
Hello, thank you for reaching out to Poly. We regret to inform you that there is no noise-canceling feature in the Poly Encore Pro 520. If you have any additional concerns, please do not hesitate to contact our Customer Care Team at 800-985-9815 for further assistance. Regards, Poly Support
@kinvlak 2 ай бұрын
@@PolyCompany Hi, doesnt make sense. I'm using the exact same setup you mention in your video. go to minute 0:47 where it is displayed on video.
@PolyCompany 2 ай бұрын
We request that you please contact our technical support team at 800-985-9815 so that they can assist you further. Thank you so much for your patience. Regards, Poly Support
@haskanonline 2 ай бұрын
Thank you, I appreciate it.
@user-pl5co3kh3v 2 ай бұрын
Hi guys, I have both your 5220 and the highend BT700. Both don't really filter out when my dog barks while I am on a call. Is there any way to tweak this so the barking gets filtered out by the microphone?
@PolyCompany 2 ай бұрын
Hello, thank you for reaching out to Poly. Poly Voyager 5200 Series has four adaptive microphones and proprietary DSP that work together to reduce disruptive background noise. If you have any additional concerns, please do not hesitate to contact our Customer Care Team at 800-985-9815 for further assistance. Regards, Poly Support
@best-of-the-best-1 2 ай бұрын
How to use it, how to switch between those ANC modes?
@PolyCompany 2 ай бұрын
Hello, thank you for reaching out to Poly. Please check the information provided below for switching the ANC feature. ANC and Transparency Mode Active Noise Canceling (ANC) reduces external noise, enhances your music and sound quality. Transparency Mode allows you to hear your surroundings while wearing your earbuds. To switch between ANC and transparency mode, choose from one of the following: • Earbuds: With your earbuds idle, swipe your earbud's sensor to switch between your selected ANC Mode and your selected Transparency Mode. • Poly Lens App: Go to Settings > ANC: Tap to view and select your ANC mode or transparency mode. If you have any additional concerns, please do not hesitate to contact our Customer Care Team at 800-985-9815 for further assistance. Regards, Poly Support
@osvaldoforgi701 2 ай бұрын
Este modelo 3100 es compatible con el iPhone 15 pro Max en Argentina ?
@PolyCompany 2 ай бұрын
Hola, gracias por ponerte en contacto con Poly. Lamentamos informarle que todas las series Back Beat están al final de su vida útil y la fabricación se ha detenido, por lo que no es compatible con los últimos modelos de iPhone. Saludos Soporte de polietileno
@KbloMessi 3 ай бұрын
Eu uso um e faço reuniões de qualquer lugar. Sempre elogiam muito a qualidade do meu microfone. Agora, preciso de assistência técnica, pois acho que o auto-falante está chiando um pouco, mas ainda assim, muito bom
@carmemferreira1587 3 ай бұрын
Boa tarde, que a temperatura que este rede suporta em frio, congelado e quente?
@PolyCompany 3 ай бұрын
Olá, obrigado por entrar em contato com Poly. A temperatura de operação é geralmente entre 10 e 40 graus Celsius para um fone de ouvido Blackwire. Se você tiver alguma dúvida adicional, não hesite em entrar em contato com nossa equipe de suporte técnico pelo telefone 800-985-9815 para obter mais assistência. Relação Suporte Poly
@kenethdasnovi 3 ай бұрын
Posso usar uma processadora extron para vários polys? Para por exemplo ter várias salas enviando um acionamento para a central chamar via uma string a copeira ou o técnico de suporte?
@PolyCompany 3 ай бұрын
Olá, e obrigado por entrar em contato com a Poly. Pedimos que você entre em contato com nossa equipe de suporte técnico pelo telefone 800-985-9815, para que eles possam ajudá-lo ainda mais. Relação Suporte Poly
@trigueiroc 3 ай бұрын
Victor bom dia! Preciso de um projeto de melhoria no sistema XC50 ja instalado numa sala de reuniao grande, mas com muito problema de falha no audio. Pode me indicar telefone de contato ou empresa parceira Poly?
@PolyCompany 3 ай бұрын
Olá, obrigado por entrar em contato com Poly. Solicitamos que você entre em contato com nossa equipe de suporte técnico pelo telefone 800-985-9815 para que eles possam ajudá-lo ainda mais. Relação Suporte Poly
@angrymexikan9493 3 ай бұрын
Tube que buscar otra review para oír que tal el micrófono, después de oírlo tiene sentido que no esté la prueba en este video.
@ScottSchramm 3 ай бұрын
A brand new ad for a 5 year old product? Why would anyone buy this compared to the new V52?
@davirlimassa 3 ай бұрын
Excelente video Victor, parabéns! Uma dúvida, qual as consideraveis diferenças entre o Poly X50 e a Poly X52?
@PolyCompany 3 ай бұрын
Olá, obrigado por entrar em contato com Poly. Por favor, dê uma olhada no link fornecido abaixo, que lista os recursos e capacidades do Poly X50 e X52. splr.io/6055cLbDN Relação Suporte Poly
@RyanBane-xg4fk 3 ай бұрын
Thank you!
@creastudio3221 3 ай бұрын
Will it work with Poly touchscreen GC8 or TC10?
@PolyCompany 3 ай бұрын
Hello, thank you for reaching out to Poly. Poly Studio V52 does not connect directly to any touch controller in this setup. The touch controller connects directly into the compute that is running the applications. As of today, TC10 is compatible with our Zoom Room on Windows, but the GC8 is required for MTR on Windows. If you have any additional concerns, please do not hesitate to contact our Customer Care Team at 800-985-9815 for further assistance. Regards, Poly Support
@user-pr7gs7ld3x 3 ай бұрын
Only a question..Having already a SIP account, if I didn't want to use Microsoft teams, or Skype, is it possible setting and use this phones only with the SIP account? Thank for your reply.
@PolyCompany 3 ай бұрын
Hello, thank you for reaching out to Poly. Yes, the CCX desktop phones should work only with the SIP account. If you have any additional concerns, please do not hesitate to contact our Customer Care Team at 800-985-9815 for further assistance. Regards, Poly Support
@user-pr7gs7ld3x 3 ай бұрын
@@PolyCompany HI, thanks for your reply.Thanks to your information, I decided to buy this phone model, to replace an old Polycom Soundpoint IP 321. Hoping to be able to configure it with my sip account... Best Regards.
@PolyCompany 3 ай бұрын
Sure definitely. If you have any additional concerns, please do not hesitate to contact our Customer Care Team at 800-985-9815 for further assistance. Regards, Poly Support
@user-pr7gs7ld3x 3 ай бұрын
@@PolyCompany Hi thank for your disponibility. I have another question. On the web page of my new CCX 400 Installed on the phone I have 7.03.0515 software version, but I checked for a new one and I found a new software version, 8.1.6 I would like to install it, but I would like to know if I can use again, the phone with generic basic profile or if this new software version is only for microsoft teams or skype... Can you tell me about it? Thanks.
@PolyCompany 3 ай бұрын
We request that you please contact our technical support team at 800-985-9815 so that they can assist you further and better. Thank you for your patience and time. Regards, Poly Support
@waleedalhumaikani4162 4 ай бұрын
Hi, Thanks for the detailed video. We just installed this system in our main meeting room. However, I can't find the way to setup the MTR on the tablet. Is there there another way to add the room account details to the device so users can reserve and schedule meetings.
@PolyCompany 4 ай бұрын
Hello, thank you for reaching out to Poly. We request that you please contact our technical support team at 800-985-9815 so that they can assist you further and help you set up the MTR on the X52. Regards, Poly Support
@waleedalhumaikani4162 4 ай бұрын
@@PolyCompany Appreciate the response. I was thinking maybe a knowledge article could help in that. The product was purchased from local supplier in the Netherlands and I have sent them an email for further support instructions :) thanks again.
@PolyCompany 4 ай бұрын
We are really sorry. Please contact our technical support team in the Netherlands at (0) 800 393 9011 so that they can assist you further on this issue. Regards, Poly Support
@ikeraiser266 4 ай бұрын
what is the bluetooth class?? and does the bluetooth stay on or does it turn off when the 3.5mm cord is plugged or unplugged?
@PolyCompany 4 ай бұрын
Hello, and thank you for reaching out to Poly. This is to inform you that all the Plantronics BackBeat Series are end of life and the manufacturing has been stopped. However, the BackBeat 500 headset is a Bluetooth headset; hence, it should work with and without the 3.5 mm cord plugged in. Please enable the Bluetooth switch and pair the device to the PC or mobile phone via native Bluetooth when the 3.5 mm cord is not plugged in to the device. Regards, Poly Support