This had reflections, but it was reflections only on sustain talk. She never moved her to change talk.

That is so well done.

As a Workforce professional, I found myself cheering on and rooting for the client. Did anyone else? Wow, that was incredibly impactful and very well done. Thank you!

Had to slow this video down to .5 speed to allow the text to actually be comprehended. Consider giving more time between bullet points and slides in the future :)

GREAT POINTS!

Have you seen our new video on how to use reflections in challenging conversations? Check it out!