Hi Hardit, how do we do this in the Employee Center portal?

Hi sir, I am working on very critical issues please help me scenario is I have to trigger rest action when task state is get to change Open but in the flow designer there is not updated catalog task which will shoot this trigger that is only possible for incident

Do we loose all our PDI data and configurations if we upgrade? My PDI is on vancouver version now and I want to upgrade to Washington but I am worried if I might loose all data and configurations.

Thank you for great video!

can you do it in flow designer??

It did not work for me

Good content 🎉

how can we add a tag via snow api? Thank you!

I am also not finding custom greeting and setup where do i find in latest release

Hi Hardik will this topic create in MS teams also after integration and I want to use this from teams will it work

Thank youuu this helped a lot!!

Assign a role to all group members automatically by using a script.

sir , i have done MSc in biology , can i switch on service now

On your Business Rule I would add one more condition. Problem is Empty This will prevent the BR from creating a second Problem record.

How do we add the assignment group? To filter on a specific group

Thank you for sharing 🙂

@HarditSingh sir In RPA do we have any functionality that we can validate the E-Signature on the invoice or form 16 Document. just need to check the invoice contains the signature aur not.

why we don't use After BR here. as problem is different table. when we want to change on current record we use Before BR. please guide!! thank you!!

Hi Sir, How to create daily Task & Incident report together in service now.

Thank you so for this attribute...it really helped me in a complex requirement

Don't you need to check the relationship between the SCTask and RITM before closing the SCTask? Thanks

Question : i have two custom tables called xyz and abc. Now I submitted the request in xyz table with attachments. In order to accomplish this, anyone can use the business rule and UI button to make the same attachments automatically copy into the ABC table.

Hi Hardit sir, Can you please let me know why client callable check box ☑️ checked since both are server side scipt includes and reports Thanks

very much helpful ❤ Thank you sir...

Hi @hardit Since you replied so quick for my last query... here is i have one another question to you... how is that wthout logging into SN system our username and password are checked and we are allowed to login in to the SN system. what happens actually when we press submit on the login page after we put our creds there??

Hi @hardit Since you replied so quick for my last query... here is i have one another question to you... how is that wthout logging into SN system our username and password are checked and we are allowed to login in to the SN system. what happens actually when we press submit on the login page after we put our creds there??

Its raally nice to learn from your channel but it's too fast!!

Thank you Hardit, I was looking for this for long time

Thanks for your valuable content.Keep it going hardit❤

Thanks for sharing

can you please let me know how can we report only on the duplicate records and not see the records in the report which are not duplicate

hi .. can you please create a video on how a report can be generated with only showing the duplicate records in the report and not the non duplicate ones.

Hardit Paaji, I really liked the video but i believe its outdated now. People like me get nervous when scripts are included. I try to achieve things in much simpler or No-code way. Request you to please continue these series via Flow Designer 'Integration Hub', Where we create an Action & trigger via Flow designer with minimal scripts. Request you to show demo of Bi-Directional REST Integration from Flow Designer. Thank you.

Very nice

Paaji, how do you make Delegate functionality available for end users. The use case here is when an approver is an end user and going on a vacation, would like to delegate to other end user who can reply to approval notifications

Use full scenario in ACL's, thanks hardit

Example Integration Scenario: ServiceNow and JiraObjective:Sync incidents from ServiceNow to Jira and track their status updates.

great video. Thanks for sharing!

Hi hardit can we do this whole thing by scripting

Nice intro to ACLs!

very well explained

Can we add tag in multiple incident in one go ?

How to add incident and service request together in 'number' column?

Thank you for your quick response and video for us... It's very helpful ❤

hi hardit, This question is raised by one of the interview panel. i have one table and in that table total 6 fields. i have 3 groups like dev, test, authority and each group has dev role, test role, authority role and my table role also. now i restrict the users in groups as dev users only edit first and second fields, and test users edit 3,4 fields and authority users edit 5 and 6 fields. now when dev user create a record it will only show first and second fields only all other 3456 fields are must hidden and other groups accordingly. how to achieve this using ACL's. Please take this question and make a video for this

Hello.. I have a query Can we fetch report for Response SLA ? Like the time difference between a particular assignment group to an individual

Thanks for the video, It helped me a lot😊

Hats Off Bro

Hello Hardit, How to run a report of total number of incidents opened and closed in a given month ? Thanks