1. Design Thinking: Empathize

Рет қаралды 161,348

6 жыл бұрын

A brief overview of the 5 phase Design Thinking process.
0. Design Thinking & Doing • 0. Design Thinking & D...
1. Empathize • 1. Design Thinking: Em...
2. Define • 2. Design Thinking: De...
3. Ideate • 3. Design Thinking: Id...
4. Prototype • 4. Design Thinking: Pr...
5. Test • 5. Design Thinking: Test
Rocket Boost Your Problem-Solving Process
Are you ready to transform how your team approaches challenges and creates solutions? Introducing the Design Thinking Dashboard - your all-in-one toolkit for implementing powerful, proven innovation techniques.
mindfulmarks.com/dtdashboard
Want to learn more? Here are some of my favorite Design Thinking books:
Designing for Growth: A Design Thinking Tool Kit for Managers amzn.to/2sYuIC9
Design Thinking for the Greater Good: Innovation in the Social Sector amzn.to/37uScxS
This Is Service Design Doing: Applying Service Design Thinking in the Real World amzn.to/2tIzVyA
Design Sprint: A Practical Guidebook for Building Great Digital Products amzn.to/2TYo7md
101 Design Methods: A Structured Approach for Driving Innovation in Your Organization amzn.to/3aK2IDg
Books on Empathy:
Applied Empathy: The New Language of Leadership amzn.to/2tVJkTp
Empathy: A History amzn.to/30WHaPB
Practical Empathy: For Collaboration and Creativity in Your Work amzn.to/2uy9KKP
If you want to take a deeper dive into Applied Empathy join me for my 30 Days of Empathy project that is happening from July15 to August 14, 2020
mindfulmarks.com/blog
• 30 Days of Empathy
/ mindfulmarks
AFFILIATE LINKS:
Some links in this description may be affiliate links, which means you won't pay extra, but I might get a small commission from a purchase. Thank you for supporting this channel!

Пікірлер: 46

@MindfulMarks 4 жыл бұрын

If you want to take a deeper dive into Applied Empathy join me for my 30 Days of Empathy project that is happening now! mindfulmarks.com/blog kzfaq.info/sun/PLSbuwvHoXIcMna6GLdv4yBda_ykozzkVa kzfaq.infocommunity

@johnjacob1830 4 жыл бұрын

These videos are a great overview of the Design Thinking process.

@MindfulMarks 4 жыл бұрын

Thank you! You comment is greatly appreciated.

@antonellagodoy7923 2 жыл бұрын

Congratulations for your content! I'm an argentinian UX Designer. I was looking for a deep explanation of the Design thinking I found your channel. I wish I could explain this process as clear as you do! Thank you very much for this, I've already suscribed to your channel :)

@MindfulMarks 2 жыл бұрын

Thank you so much for your kind words and for taking the time to comment. I am truly grateful. Wishing you the greatest success in your UX career!

@debbiemerrow8424 4 жыл бұрын

Good video. We have to know about the people we are serving before we can help them.

@1ynelle 4 жыл бұрын

thank you for this concise explanation!

@MindfulMarks 4 жыл бұрын

You are welcome!

@eggygouztam6924 5 жыл бұрын

very mindful, thx

@KiranVarri Жыл бұрын

Exceptional explanations...Kudos !! Thank you team🤩👍👏👏👏

@MindfulMarks Жыл бұрын

Thank you for your kind words. 🙏🏽💙

@kritikagaur1434 3 жыл бұрын

All these videos are really very helpful.. 😊👍👍

@MindfulMarks 3 жыл бұрын

I am so happy to hear that! Thank you for taking the time to comment. It means much to me.

@Jude_lithan85 4 күн бұрын

insightful

@MindfulMarks 3 күн бұрын

🙏🏽💙 Thank you for the kind words and for taking the time to comment.

@TheSanatv Жыл бұрын

Really great video.

@MindfulMarks Жыл бұрын

Thank you! 🙏🏽💙

@andriimalin2362 3 жыл бұрын

Great video! How do you draw on the screen?

@MindfulMarks 3 жыл бұрын

Thank you! It's called a Light Board - if you Google it, the instructions for setting one up will be in the results. :-)

@Cook_Eat_Banter 5 ай бұрын

This is really easy to understand, I have a question though, I thought the basics of design thing were the four diamonds, Discover, Define, Develop and Deliver?

@MindfulMarks 5 ай бұрын

There are so many variations in the process. I have a video about it! “Design Thinking: it's not 1 thing” kzfaq.info/get/bejne/opZoipBq2pnaqGw.html

@samuelthamburaj 4 жыл бұрын

These videos are very good... You should have more subscribers and more thumbs-ups...

@MindfulMarks 4 жыл бұрын

I'm actually quite shocked that I'm getting as many views as I am. It has inspired me to make some more. I'm working on a deep dive into Empathy next.

@samuelthamburaj 4 жыл бұрын

@@MindfulMarks No... I am serious... You should do more... Waiting for your next Deep dive on Empathy. One question that I get asked often is, "Empathy is more like a personal/emotional thing... How do we do that in a professional/formal environment?" Any thoughts on that?

@MindfulMarks 4 жыл бұрын

@@samuelthamburaj Oh, yeah - I have lots of thoughts and experience with that in work settings - that will be the focus of one or more of the videos. There's a lot of lip service given to “Empathy,” but the practices and reality fall short - even in Design Thinking. We also receive contradictory information at work - on the one hand, business articles are saying that Empathy is the new Leadership Superpower and on the other hand most workplaces would like to deny that emotions are a natural and unavoidable fact of being human. “Leave your emotions at home.” As if that were a possibility... I believe that is a primary cause of toxic work environments - we have no shared language for feelings and needs in the workplace. I have been studying (and practicing) around this for a few years. I'm working on the outlines and scripts. There are also a lot of gender issues around emotions and the expressions of emotions - deep training from very early ages and then the differences across cultures... Yep. There's a lot here to be unpacked.

@rmavuluri 3 ай бұрын

May I know what tool/software you used to create this great video? It took my attention and I am planning to use it for my videos? Kindly share the details???

@rmavuluri 3 ай бұрын

I got it. It is liteboard I guess 🙂

@MindfulMarks 3 ай бұрын

Yes! There’s a link in one of my comments that has instructions for setting one up, but you can just Goggle it and the instructions will come up. 😄

Ай бұрын

@swapnildutta2104 3 жыл бұрын

Ma'am I've a pending ppt ! Still i donno about this phase please help me with this!!

@MindfulMarks 3 жыл бұрын

Sorry to get to this so late, you've probably already had to make your presentation, but I have a whole playlist on Empathy - lots of different aspects.

@swapnildutta2104 3 жыл бұрын

thank you so much 💓, but I've performed so well, I've got a star, and the credit is yours !

@MindfulMarks 3 жыл бұрын

@@swapnildutta2104 Oh, my goodness! You have made my week. Congratulations!

@swapnildutta2104 3 жыл бұрын

😊 take care

@shivanivlog5280 3 жыл бұрын

🙏😔 Please mam help me by answering these 4 questions please please please 1.A users experience means more than just a product interface. It encompasses the whole experience a person will have with a _______ and their overall satisfaction with a product. 2.Innovation is often in the details and design thinking does not need to ________ more. 3.Which companies have design thinking as part of their company operations? Choose three. Nissan Ford Microsoft Apple Google Volkswagen 4.Ideally, design leads to innovation and innovation ________ design 5.The paths for people centered design are flexible as they allow you to ________ a path if you need or want to.

@MindfulMarks 3 жыл бұрын

Hi Shivani, These look like some kind of class quiz. There are actually multiple “answers” to each statement. These seem like they are written by someone looking for some specific answers based on a particular teaching or course. Design Thinking is a flexible framework that can be changed to achieve the desired results by the company or team that is using it. It's not one thing as I describe here: kzfaq.info/get/bejne/opZoipBq2pnaqGw.html

@astern_anox6768 3 жыл бұрын

le français????

@MindfulMarks 3 жыл бұрын

I'm afraid I don't know how to do a French translation, but you could copy and paste the English transcript into Google Translate? Maybe someone else passing through could advise me?

@swapnildutta2104 3 жыл бұрын

I've exam tomorrow 😔

@laceydaniels7004 3 жыл бұрын

ftvltv

@542pixie1 3 жыл бұрын

Hey as a student this is a very useful video to learn the steps🤍💕 Could u tell me what is meant by business model assumptions? I was doing this business model for a company and i got asked what were the assumptions of the business model, I’m not sure what was I suppose to say

@MindfulMarks 3 жыл бұрын

Assumptions can be at any level of operation, but usually, we start with assumptions about our users, customers, or clients. Assumptions about what features (products, info, support...) they do or do not want or need. Assumptions about demographics, technical fluency, capabilities, net worth, the list can go on and on. If there is no concrete data, it's an assumption. At the business model level, a huge common assumption is “this model worked for X company, so it will work for us.” The world is moving way too fast for that assumption to work out well and we see a massive proliferation of people trying to market their successful model. “I make a million a month with my easy breezy email sequence and you will, too. Sign up now and get a super discount and valuable bonuses!” You can get into the details of the business model and examine every level and nuance to uncover so many assumptions... this practice is a helpful risk reducer.