10 Most Common Customer Service Interview Questions (PLUS, Example Answers!)

10 Most Common Customer Service Interview Questions (PLUS, Example Answers!) | Indeed Career Tips

Рет қаралды 174,727

Күн бұрын

Explore Indeed's interview help services: go.indeed.com/W99YD3
How can you put your best foot forward in an interview for a customer service position? Fun fact: Interviewers focus on common themes when determining who is the right person to represent this crucial part of any business!
In this video, Sinead will go over the 10 most common questions that recruiters ask in customer service interviews AND she'll even give you examples for how to answer. Whether you're seasoned in the customer service field or just starting out, this video will offer helpful skills on acing an interview for a customer service role.
00:00 Introduction
00:39 Example Question #1
01:43 Example Question #2
02:47 Example Question #3
04:10 Example Question #4
05:35 Example Question #5
06:55 Example Question #6
08:00 Example Question #7
08:46 Example Question #8
10:08 Example Question #9
11:07 Example Question #100
Download the Indeed mobile app: go.indeed.com/3XTKG3
Watch this video for more tips on the STAR technique: • Behavioral Interview Q...
Follow Indeed!
/ indeed
/ indeed
/ indeedworks
/ indeed-com
• 10 Most Common Custome...
More people find jobs on Indeed than anywhere else. Indeed is the #1 job site* in the world and allows job seekers to search millions of jobs in more than 60 countries and 28 languages. Over 3 million employers use Indeed to find and hire new employees. More than 300 million global monthly Unique Visitors** use Indeed each month to search for jobs, post resumes, research companies and more. For more information, visit www.indeed.com.
On our KZfaq channel, you’ll find tips and personal stories to help you take the next step in your job search.
The information in this video is provided as a courtesy. Indeed is not a legal advisor and does not guarantee job interviews or offers.
*Comscore, Total Visits, September 2022
**Indeed Internal Data, average monthly unique visitors April - September 2022
**Source: www.indeed.com/about/methodology
Create a free Indeed account: go.indeed.com/7NA37Z
Find your next job: go.indeed.com/findjobs
More career advice and resources from Indeed: go.indeed.com/RFW437
#CustomerServiceInterview #IndeedCareerTips

Пікірлер: 65

@Indeed 2 жыл бұрын

What are other questions you've been asked in a customer service interview? Let us know down below ⬇️

@rashad1davis587 2 жыл бұрын

My ecstasy and Your Becky's is amazing Android from God's Family Thanks Again Google's my friend and Your Becky's is missing my favorite resources for US and Your appreciated I believe you want it y'all produced

@novice2pro996 7 ай бұрын

Tell us about the time you had to work with a difficult boss, how you handled the situation and what was the result. Tell us about the time you had to work with a difficult colleague, how you handled the situation and what was the result.

@paulhope328 Жыл бұрын

Indeed gave me a job interview and now it’s giving me answers to questions I might encounter, By God’s grace I hope I get this job (Edit) btw I did get the job

@QuangNguyen-ck3gp 11 ай бұрын

Praise the Lord!

@DawnMcKenzie-so6nu 8 ай бұрын

🎉🎉🎉🎉

@dbrown-ex6mw 8 ай бұрын

HalleluYah!

@DianaBenz_ Ай бұрын

🎉🎉🎉

@stfrancisp Ай бұрын

did you have previous experience?

@anassimo6469 Жыл бұрын

I have an interview tomorrow evening hope i'll do my best and hope i'll get the job

@Indeed Жыл бұрын

Best of luck to you 🙌!

@llex000 Жыл бұрын

Hey how did it go?

@user-fe7lq9su2z Ай бұрын

How was interview, I'm very sure you'll get the job

@basil8760 Жыл бұрын

Great content.😊 Learned a few things.✅ Ty for sharing subscribed.

@pichonkwiejackson8359 Жыл бұрын

Thanks for this your video. With what I've learned from it, I believe it's going to help me greatly in my interview.

@Indeed Жыл бұрын

You are so welcome! If you need more help with your upcoming interview, check out our interview tips playlist here: kzfaq.info/sun/PL6qIzGkkiXFEnk5z4yNFgz4CrLyOeHH7s

@eduardomusic8560 Жыл бұрын

Hello everybody, good evening! Great video!, I liked it so much! Amazing voice of the woman-speaker, as well as the quality in audio.

@souvittorsa 11 ай бұрын

Im really thank to the Indeed channel for videos like this

@Indeed 11 ай бұрын

Glad we could be of help!

@fouadghoul3853 2 жыл бұрын

Thanks 😅💪

@omolayoquad2989 8 ай бұрын

Thank you ❤

@nitsarapanya Жыл бұрын

thanks for the video!

@Indeed Жыл бұрын

No problem! If you need anymore career tips you can check out our playlist here: kzfaq.info/sun/PL6qIzGkkiXFEeNoj2cZbcwzD9yUPAv7ax

@user-vi4qu4si5p Жыл бұрын

Amazing great

@sekinatamzat4156 15 күн бұрын

Learnt a lot from this. Thanks 👍

@bankingvevo9596 9 ай бұрын

It help full 💯😊

@imadetweets9076 8 ай бұрын

This video helped me pass my interview 😩😩😩 thank you so much ❤️

@Indeed 8 ай бұрын

Great job!

@stfrancisp Ай бұрын

you had previous experience?

@novice2pro996 7 ай бұрын

love this. Great Job.

@Indeed 7 ай бұрын

Thank you! If you want additional interview help, check out our playlist here full of additional tips: kzfaq.info/sun/PL6qIzGkkiXFEnk5z4yNFgz4CrLyOeHH7s

@lovemomrios6925 Жыл бұрын

Yes vary helpful thank you!!!!!

@Indeed Жыл бұрын

You're welcome! Check out our playlist here for more interview tips: kzfaq.info/sun/PL6qIzGkkiXFEnk5z4yNFgz4CrLyOeHH7s

@B.a.r.o.l.a 5 ай бұрын

Thank you

@sloany150884 Жыл бұрын

Great video👍🏻I have an interview tomorrow morning I got through your website Indeed thanks, fingers crossed 🤞🏻

@Marion-cosby Жыл бұрын

How did it go? Have mine in about 40 mins

@sloany150884 Жыл бұрын

@@Marion-cosby I didn’t get that one but I’m glad I didn’t because I was successful with an even better job a few days later 👍🏻

@soph6801 Жыл бұрын

@@Marion-cosby I have an interview tomorrow, how did yours go?

@skywalkerb6746 8 ай бұрын

What if this is our first ever job out of high school and we never had any sort of job in the past? How do we answer questions like our past experiences and how we performed in our previous jobs?

@brendamartinez6955 5 күн бұрын

Great content

@faifilitalaga7171 Жыл бұрын

Awesome video 👍👍

@Indeed Жыл бұрын

Thanks for the visit! If you need help with any more interview tips check out our playlist here: kzfaq.info/sun/PL6qIzGkkiXFEnk5z4yNFgz4CrLyOeHH7s

@user-dq1hh3fs5u Ай бұрын

Wow I'm indeed drilled

@TSmitty360 6 ай бұрын

This is why I love Megan Markle, she even gives career advice

@aaliyahasmr6789 29 күн бұрын

This is not Megan markle.

@Bri.Sina143 9 ай бұрын

I have a job interview tomorrow! (I will for sure be back with an update)

@yomanfad 22 күн бұрын

Update please

@Bri.Sina143 18 күн бұрын

@@yomanfad oh lol, I got the job And funny enough, I now work for Indeed

@AhmedAdel-tn2pv Жыл бұрын

from egypt , goooood video

@Indeed Жыл бұрын

So glad that you enjoyed Ahmed! If you feel you need more career tips, check out our playlist here: kzfaq.info/sun/PL6qIzGkkiXFEeNoj2cZbcwzD9yUPAv7ax

@vianeyvillanueva7560 2 жыл бұрын

💓

@alfredo7476 Жыл бұрын

I recruited for about 20 years much of it in customer service- The answer to qst 1 couldn't be more cookie cutter, its what most candidates say and I stick a red dot right away. If I could I would ask the candidate, Ok now what about the real answer!! couldn't listen further..

@leosunariesmoon4825 3 ай бұрын

Thanks a bunch Mr. Alfredo! I'd also like to believe one would add a personal touch to these tips. Can't risk sounding robotic and like someone saying things just to get in😂

@lifeserviceslight8291 Ай бұрын

Hello: My Name ´s LIFE SERVICES LIGHT

@zuveriyachauhan7189 9 ай бұрын

I have an interview tomorroww morning for the first time at this position . I hope I can get this postion 😢

@Indeed 9 ай бұрын

Best of luck to you!

@sendit3251 8 ай бұрын

Did you get it?

@Foghcrn Ай бұрын

damn girl we see them

@CoryAnn666 11 ай бұрын

Is job indeed no experience work from home jobs legit? Is it worth working for them, does anyone really get hired I'm looking for a stay at home job

@gomalykochovaly8449 9 ай бұрын

I have an interview after couple of hours and I hope I'll do okay cause I really need this job

@Secret_Takodachi 5 ай бұрын

Protip: learn to lie. You're just there to collect a paycheck until you can get a job you truly enjoy. Don't fall into the trap of brainwashing yourself into thinking you actually enjoy being a corporate drone. 😂