2. Trusting Teams | THE 5 PRACTICES

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4 жыл бұрын

How do we create an environment in which our people can work at their natural best?
Leaders are not responsible for results, they're responsible for the people who are responsible for the results.
This is the second of The 5 Practices outlined in THE INFINITE GAME.
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Simon is an unshakable optimist who believes in a bright future and our ability to build it together. Described as “a visionary thinker with a rare intellect,” Simon teaches leaders and organizations how to inspire people. With a bold goal to help build a world in which the vast majority of people wake up every single day feeling inspired, feel safe at work, and feel fulfilled at the end of the day, Simon is leading a movement to inspire people to do the things that inspire them. Simon is the author of multiple best-selling books including Start With Why, Leaders Eat Last, Together is Better, and Find Your Why. His new book, The Infinite Game, will be released in 2019.
Simon’s WHY: To inspire people to do the things that inspire them so that, together, each of us can change our world for the better.
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Website: simonsinek.com/
Instagram: / simonsinek
Linkedin: / simonsinek
Twitter: / simonsinek
Facebook: / simonsinek
Simon’s books:
The Infinite Game: simonsinek.com/product/the-in...
Start With Why: simonsinek.com/product/start-...
Find Your Why: simonsinek.com/product/find-y...
Leaders Eat Last: simonsinek.com/product/leader...
Together is Better: simonsinek.com/product/togeth...

Пікірлер: 173

@nataliesoutlet 2 жыл бұрын

“Leadership is not about being in charge, leadership is about taking care of those in your charge” love

@melaniakuna6001 Жыл бұрын

❤it!!!!!

@zenmaster9421 Жыл бұрын

Amazing line

@zakariazakaria8216 11 ай бұрын

😊

@jamessullivan1227 10 ай бұрын

Kaladin StormBlessed.

@claudegagne2805 2 жыл бұрын

Someone who finally gets it. My motto was always that people don`t work FOR the manager but rather that the manager is working for their people. The job of the employee is to DO their jobs. The manager is there to support them by empowering them to make decisions, ensuring they have the right tools & training and especially that they are well. In every way.

@aarondyer.pianist 2 жыл бұрын

That's what makes a real manager, knowing and supporting the people who work for him.

@velvetsound Жыл бұрын

Everything about this should be required reading for all managers. I’ve been getting my managers to watch this, and trying to live it myself. Thank you, Simon.

@talhashaukat6662 4 жыл бұрын

Like is "rational" LOVE is "emotional" For sure people are not towels and the leaders certainly don't have to wring them out to bring out the most out of them.Just give them their space and don't only accept their flaws but embrace them. Simon is phenomenal in expressing the most ABSTRACT of things in such a profound way that i can't even describe in words. Much Love

@r.t.dominguez1717 4 жыл бұрын

I'm an improved person! Because of your videos, my students loves me! It touched me whenever they say they love their mentor 😢 I wish I've bumped into your videos years ago... but I'm so grateful I've watch it whenever you released one! Thanks Simon!❤️ You're a life saver! I'm very grateful!

@Youarturo 4 жыл бұрын

A truely Master Class on Leadership !!! ... thank you Simon !!!

@MaxineAGGuess 4 жыл бұрын

Trust is paramount! You’re an excellent lecturer/motivational speaker Simon. Thanks for such an instrumental and brilliant speech. These are solid tools for any leader.

@ckhospitalityadvisors6970 3 жыл бұрын

This is the only way how a company functions long term. Loved the Four Seasons example with Noah! Trust is the THING - thank you for sharing, making sure as a leader to be aware of it. Often, this deep pure trust is felt when we are born into the world and it is the most important emotion we can give our children as a parent. Trust, Safe Space and belonging

@SP-ki3vg 4 жыл бұрын

Thanks Simon! Leadership leadership leadership, so inundated with this word and just hoping that our managers decide to be leaders

@giuseppebarresi2307 3 жыл бұрын

Thank you for your support and courage to keep going in this period of Pandemic and Work from Home, where we feel sometimes alone, without team, without leader, and I am listening to become a leader every day because we live in this infinite game, LIFE. A big hug and warmly thank you with all my heart from Bucharest, Romania! Ramona & Giuseppe

@raquelpires8396 10 ай бұрын

This video made me see bad work environments from a different perspective and how much power a leader has. Thank you so much for sharing your knowledge with us

@zuleigaagulhas9740 3 ай бұрын

Quite often we find ourselves in environments where leaders are working against each other instead of working together for the greater good of the organization. It boils down to "Just keeping your head under the radar and collect your paycheck"

@saulgudino3584 2 жыл бұрын

one of the best short and concise presentations I have seen in the subject of trusting teams and leadership in general. Thank you!

@ramanmehta3619 4 жыл бұрын

I love you Simon. Why leaders don't understand the language you speak.

@PH1M0 4 жыл бұрын

Last line sums it up, leaders make others “feel valued and valuable.” I think that’s what everyone wants

@johnbarron4843 4 жыл бұрын

Need more Simon in my life!

@sudutbicaraku7947 3 жыл бұрын

I just don't get it why simon subscribers less than a millions, with this kind of knowledge and purpose in his life, he should've get more subscribers, love this man so much

@daniel51020 4 жыл бұрын

Well said, Simon. Thank you. The real life examples are really helpful, insightful and inspiring.

@holdupwaitaminute. 4 жыл бұрын

The story about Noah is always amazing to me.......

@DEVVINGIORGIO 3 жыл бұрын

Love

@dielaughing73 3 жыл бұрын

So simple but so true

@LordKnoppers 4 жыл бұрын

I needed to hear this one. Really good for my training to untrain being overly cautious 🙏😎👍

@IdealClientExperience Жыл бұрын

"It is a leader's responsibility to set the environment ..." Oh, my. Taking care of the people in our business is a high calling. If we just focus on our clients or customers we will surely miss the real joy of it all. Thanks, Simon Sinek!

@chrisoncross 4 жыл бұрын

Tremendous insight and inspiration for those of use who study humanity and work environments. Simon says...

@JaroBerce 4 жыл бұрын

Bravo Simon! A very important issue is TRUST. Which start by trusting oneself. And those "bad " managers do not trust themselves - how can they trust people that they lead?

@jonathanp.2897 4 жыл бұрын

To me I think it's a pragmatic utopia. I like what Simon Sinek is coming up with here - forming teams that are emotionally engaging in their work and leadership that is profoundly about caring. Coming from a German background, I really see though that cultural aspects play in here too - love and feelings don't belong to a workplace in Germany, nevertheless, productivity is extremely high in my country - also due to excellent teamwork, not because members brought in their personal lives into the job surrounding or leaders caring in the first place, but because of the contrary: they know how to seperate the personal from the job life. It's not "fake". The emotional connection to the workplace can play a role, but distancing from work, from the teams or other out of my cultural background (Hofstede, Socialization, 6D Model), is simply the distancing and shutting the door to the work routine - which is healthy to do. The failures of leadership are in turn very good addressed - its not the teams failing in first place, its leaders not leading well and failing in intervening into employees (life) situations.

@VesnaArtChannel Ай бұрын

Noa example is just mind-blowing. If Noa presents in that other hotel with not so supportive management, as he presents in Four Seasons Hotel, Noa could be even sanctioned for his customer service style. I can feel this on a very personal level. I do not adjust to the environment and leaders, I am myself and act according to my values. You can have a good guess, I did not stay long in not supportive and trusting environments. Now, as a leader, I want to build this environment. Thank you!!

@tinasteiger9625 Жыл бұрын

Thank you for saying what has been on my mind for a long time!

@keniammartinez83 3 жыл бұрын

He preaches it well. I love the way he delivers this message. Love him!

@mohamedsoumeur190 Жыл бұрын

Very powerful message! Trust is everything.

@mathers1269 4 жыл бұрын

Simon, a great simple summary; build trusting teams, by trusting your teams. Or as the British Army's officer training says: "Serve to Lead".

@ericafernandes3283 4 жыл бұрын

This video is just WOW... im a Team manager and i literally absorb all that you say and try to implement everything in my daily activities... love you ❤

@joeyanderson6660 Жыл бұрын

What do u do when u feel a employee is taking u for a ride?

@skeybell Жыл бұрын

@@joeyanderson6660 there are always exceptions as he said, keep doing good but that doesn't mean not correcting certain behaviors when necessary

@lockewilliams9224 Жыл бұрын

Air Force active duty here! We watched this in our ALS class. It really opened my mind.

@izawaniek2568 3 жыл бұрын

It is 100% true. All leaders should hear that.

@rafaelgarcia9189 Жыл бұрын

Absolutely inspiring! Infinitely grateful for the shared ideas and insights.

@moneycoachkh430 3 жыл бұрын

Thank you , I really appreciate to read your book and watch you.

@rhondac4957 4 жыл бұрын

Such a fantastic message!

@kls-9589 4 жыл бұрын

Wow. I'm not a leader and I get this. ALL leaders should listen to this.

@alec8701 4 жыл бұрын

You’re a leader bro

@alec8701 4 жыл бұрын

Everyone is a leader

@DavidSengupta 4 жыл бұрын

@Jessica Marie Baumgartner true ..very true

@lanranedward7868 3 жыл бұрын

@Jessica Marie Baumgartner wow such insight, thx🙏

@Elhesh 2 жыл бұрын

And then they should quit their positions. Lead ship is a lie, it’s just an illusion to allow people to think their better than others.

@PracticalInspiration 4 жыл бұрын

I totally agree with the message here. The one thing that struck me though was the United Airlines example where Simon spoke up for a passenger trying to board early, and in that instance it's equally possible that the gate agent used the reason for doing what they did as an excuse to minimise potential complaints and further issues. I'm not saying it was definitely the case, just a possible reason

@hanzlearningsolutions21 2 жыл бұрын

Often times we take teams for granted. We need to realise that essential success of a company depends on teams and not leaders. The day u find a leader thinking its all about him, that team is doomed.

@robertf321 4 жыл бұрын

The Four Seasons needs to give Noa a full-time contract and a pay raise for all the goodwill he creates👍

@Skousen77 Ай бұрын

Am sure Noa will feel disappointed to get his love returned as simple cash.

@RemiFrenchie Жыл бұрын

This was 100% my experience as an educator and administrator in U.S. public schools.

@triciaselby6074 2 жыл бұрын

This is AWESOME!!! This helps me realize that I am not trusting my team.. Perhaps I should..

@Skousen77 Ай бұрын

People often deliver what is expected of them.

@cliffburton2622 3 жыл бұрын

If you get the leadership right, you get people like Noah. If you get the leadership wrong, you get people like Noah. 💁‍♂️🎩

@valligireesh5038 3 жыл бұрын

Very true Simon, I trust the same.

@VworksArt 3 жыл бұрын

Every boss needs to watch this

@idreesosmanibrahimmusa2752 3 жыл бұрын

Thank you. really a good performance. I do appreciate it

@MrPrithveeraj 4 жыл бұрын

This should reach more and more organisations!!!!

@vicf6509 4 жыл бұрын

I find that senior leaders struggle with this. They forget how they got to that level or got their position because of tenure and never had these skills. They don't seem natural or genuine when they try to connect with the larger team. Everyone wants quick results but that is only good in the short term. Slow and steady will win the race.

@moorjewjewmoor4058 4 жыл бұрын

Send this to the whole instacart staff, please, there a great company but no respect for the employees that actually love putting in the foot work out in the field

@jillclark7915 2 жыл бұрын

Simon says: - the leadership environment will hugely impact the performance of their team - no trust = the team shows up and fake, lie and hide mistakes for fear of punishment - in a trusting team people admit mistakes and their need for help without any fear of retribution - leadership is not about being in charge. It is about taking care of those in your charge. - poor service is often due to team members being scared of breaking the rules.

@harmonylifewithjess1593 2 жыл бұрын

Love your voice and words

@marmy768 3 жыл бұрын

I wanna be a leader like he describes...I will work hard. Treat ppl how u wanna be treated. :))))))))))

@ankk98 3 жыл бұрын

"Leadership is a lifestyle" "Teams where people love to be in" "Workplace where people feel safe" "Team where people trust each other"

@boburkomilov9536 4 жыл бұрын

Love you , Sinek

@jasoncheung8407 3 жыл бұрын

Trust also means assuming the best in people. When we find ourselves in leadership positions, we too often think that people need to be reminded to be on their best behavior e.g remember to give your 100%! Always ask for help when you need it! Assuming that you hired the right people, you shouldn't need to remind people to ask for help when needed or give something their full effort. To do so implies that you may have at one point doubted those you're leading - that you at one point may not have trusted them to ask for help when faced with a difficult task or give something their full effort. In short, if you have to tell those you lead to work hard, you've either hired the wrong people and therefore have had to create an environment in which such reminders are necessary or you simply don't trust the people who work with you. Both situations will require some self-reflection to remedy.

@orangealk 4 жыл бұрын

That's Amazing Simon, as usual !! You are second to none.

@darluk2 4 жыл бұрын

Thanks for this video. Dariusz Łukasik, the author of a few blogs.

@jessgala9429 4 жыл бұрын

This is all precise 👌🏻 I seriously hope to attend to one of your presentations

@danconnors8961 Жыл бұрын

so encouraging!

@ConnectYourBody 3 жыл бұрын

Great. We need companies like that. There people works their natural best! Yeah

@melissah8669 Жыл бұрын

Wow this message is so profound I really enjoyed listening to your thoughts and they are very true. How do we change our actions to make our team members feel this way. This is the kind of leader I want to be.

@voltairepabustan 3 жыл бұрын

Great video, and Great tips.

@kylewolford173 Жыл бұрын

great video! thanks for posting.

@DavidSengupta 4 жыл бұрын

People these days really need a reality check about their choices and all ... Simon Sinek's video and so less views ???? He is one of the best orator i have ever listened to ..

@AprilSunshine Жыл бұрын

I'd really like a list of companies that care for their employees like this so i can support them!

@yangbestari 4 жыл бұрын

The more i read HBR, watch Simon, and the likes, the more i realize what a messed up place i work in.

@prestonbowthorpe5440 4 жыл бұрын

Simon, I love your videos, I believe that you can feel it deep inside when someone is speaking truth. I am a father of three and a choir teacher and I believe that your lectures on leadership have helped both professionally and personally. Two questions, First is there any way that you could do one of your lectures specifically geared towared teachers. Teaching is after all mostly leadership. Second, I think I have heard you speak to this before but what can you do to help others, leaders and colleagues become interested in leadership training. Thanks.

@divyamurugesan5557 4 жыл бұрын

Great Video as always. I am expecting more diversified examples. Like working out in gym, brushing our teeth. ☺️☺️

@passionatemarketing1597 4 жыл бұрын

awesome! important video thanks

@JonoTheVoiceofAustralia 4 жыл бұрын

My god, I decided to google your name because of Start with why! today LOL thank you!

@ThePowerpoint25 2 жыл бұрын

Awsome and Awesome !!!!

@LarryP248 6 ай бұрын

The profound wisdom in this content is striking. A book with akin insights influenced my personal journey significantly. "A Life Unplugged: Reclaiming Reality in a Digital Age" by Theodore Blaze

@zacharydavis4398 Жыл бұрын

- 2:59 - 3:18 - 3:31 idk feel that Big Tech/etc needs more of this mindset smh - 2:59 - 3:18 - 3:31 - 4:07 - 4:41 - 5:50 - 6:17 idk sounds eerily on par to Big Techs issues within the 21st century smh. 5:50 - 7:02 - such as but not limited to: Big Tech issues of the 21st century imo 5:50 - 8:21 bare minimums solutions are legislate, regulate, enforce , etc Thanks for spending the time to create and share this content perspective!

@drprashantpsalgaonkkar5035 2 жыл бұрын

Amazing thoughts

@GaryThomann-CoGC Ай бұрын

The team decides on salary and bonuses through periodic team review. The ‘leader’ does not necessarily makes the highest income. Various roles within a team suit different personality types regardless of age and ‘experience’. Guru types regardless of skill domain are worth multiples of the team ‘average’ income. The team reviews, decided and knows on what each other is earning. This really is the crack cocaine of empowered teams and high performance.

@MonaMarMag 4 жыл бұрын

Trust and respect are basic in any relationship . Great job ☺👏👏👏 I totally suport what you do .

@egertonmanethometugekogeh1905 4 жыл бұрын

Jesus said i give you a new commandment. Love one another as you love yourself. Well i guess we still don't realise how underated that statement is. Those who realise it will see the benefits and wisdom in that command

@bobbyblair7173 Ай бұрын

It's impossible to love all mankind with "PERSONAL" love. Christ was speaking of Impersonal love for one another. PERSONAL love for God the Father motivates Impersonal love for ALL MANKIND even the unlovable. Impersonal love emphasis the subject (me) the one doing the loving. Regardless who they are or what they've done based on my own honor and integrity I treat all with tolerance forgiveness courtesy sensitivity thoughtfulness kindness etc... that is what Christ meant by love one another and through practicing this Unbelievers can see Christ bring formed in you.

@rockylapham2599 Жыл бұрын

THE JOB OF LEADERSHIP IS TO CREATE TRUSTING TEAMS

@claudinemvilongo5972 7 ай бұрын

waouh, tres intéressant. le leadership est un style de vie et non une méthode

@zacharydavis4398 Жыл бұрын

- 2:59 - 3:18 - 3:31 feel that Big Tech/etc needs more of this mindset smh - 2:59 - 3:18 - 3:31 - 4:07 - 5:50 - 6:17 idk sounds eerily on par to Big Techs issues within the 21st century smh. 5:50 - 7:02 - such as but not limited to: Big Tech issues of the 21st century imo 5:50 - 8:21 bare minimums solutions are legislate, regulate, enforce , etc Thanks for spending the time to create and share this content perspective!

@crnivitez4450 4 жыл бұрын

Simon: Exist Me: Yes

@nicolas8510 2 жыл бұрын

waaa je viens de France quel contenue incroyable

@nicolas8510 2 жыл бұрын

ta raison

@nicolas8510 2 жыл бұрын

vous aussi vous venez de France ?

@nicolas8510 2 жыл бұрын

oui ou ca ?

@nicolas8510 2 жыл бұрын

du nord pas de calais

@nicolas8510 2 жыл бұрын

la meme je viens de bouzolle

@AceHardy 4 жыл бұрын

👑

@caseyjones1930 Жыл бұрын

During an intense meeting with my manager and the other assistant manager, in which I was trying to advocate for and defend my team's performance and explain the role that trust of management plays in a team's performance, the other assistant manager flipped it on me (as if I hadn't been the one to bring up the lack of trust that permeates the entire establishment) they said my team was under performing because they don't trust me and that the way they gained the teams trust was by being the best at everything. I am still trying to see how that is a trust building practice. While I do see the value in a team seeing the tasks performed in their most efficient and expedient capacities and the importance that a team trusts the leader's competence at tasks they are training other's for, in this context, the other AM's performance is weaponized against people. They are constantly comparing the time it takes them to the time it takes the team members suggesting that they are falling short, all but one of which have been there for less than a year.

@EthanTalk 4 жыл бұрын

Anyone read Creativity, Inc?? Pixar built the greatest animation company in the world around this principle!

@EthanTalk 4 жыл бұрын

@Jessica Marie Baumgartner 😂 I'm pretty sure they will own my soul when Disney+ comes out lol

@khizarnawaz9665 4 жыл бұрын

Awesome. Stuff he spoke is old, but his storytelling is brilliant.

@monicapuccetti3310 4 жыл бұрын

And this is 100% why I will pay more to fly with Southwest over United - Southwest must be doing something right because I’ve never seen an angry Southwest employee.

@davidescoto7175 4 жыл бұрын

Hellooooo Mr. Sinek!

@mohammadaslam8375 4 жыл бұрын

Nice

@SilipaVakaloloma-id6iu 9 ай бұрын

People dictate the leadership

@amanda.w.6082 2 жыл бұрын

Say it loud for the Managers in the back!

@briancrane7634 4 жыл бұрын

For ANY OF THIS TO WORK you must get management to think of PEOPLE as MORE IMPORTANT than MONEY!! [IMHO that a non-starter...won't happen]

@sabamousavi4761 3 ай бұрын

I've became a manager recently I have been thinking about how I can be a good leader? Shoud I control every task I've entrust them? what If they make mistake?

@Deanforbes 2 ай бұрын

He must have been really struck by this experience- I believe I've heard him share a little about it before.

@marylapoint623 Жыл бұрын

I think I missed the 5 practices. Did anyone catch the 5 practices?

@raniniranjan2751 Жыл бұрын

👍

@Addicti0nz1 2 жыл бұрын

What happens when you have a few bad apples that just won’t focus on their work. Every time you don’t look they get to distract others and not focus on any work?

@IELTSGOPRO_youtube 3 жыл бұрын

Lying, hiding and faking, a recipe for disaster!

@robbydavis9062 3 жыл бұрын

I'm still waiting for God to lightning bolt me for my childhood days of innocent and being stupid alone.

@Snafu2346 4 жыл бұрын

The complete opposite of how Sprint works. Sprint operates on "how can we get the most out of their employees" some methods I've heard corporate say to my co workers: 1. What happens if we fire you, jobs are tough to find, your daughter will starve. 2. How will you support your family, you'll be a failure 3. If I'm going down, I'll take you all with me 4. I don't fucking care, you do what it takes. 5. I don't care if your friend died, he was probably a piece of shit, a drug user, get over it. What? What's wrong now? Did you forget how to sell? What does your dead friend have anything to do with you selling? In the military, they don't mope, move on, kill the next (spoken by a district manager that has never served). 6. Lots of people are looking for jobs, if you don't perform, we'll just find somebody else (we've gotten 2 applications in 6 months, neither showed up for their interview, they had to hold a OPEN HIRING event at a crowded mall DESPERATE to look for employees). it goes on and on.