Well guys it took an year and half to break down again. Although it is not doing it often it is having issues with unlocking only every once in a while. I'll re-order the part and have it on hand until it completely breaks down. I will keep y'all posted.

Damn! Too many people with the same problem! Including me! Shame on you Chrysler. I asked a Chrysler dealer repair representative about a clicking noise when I move the shift knob out of park. He said it was an actuator that makes the click after a few years. He said it's normal. I told him this is bad engineering on Chrysler's part. He replied, "We just fix them. Not design them.". This is the Chrysler dealer telling me this! Again.... SHAME ON YOU CHRYSLER FOR ALL THESE PARTS WEARING OUT TOO SOON!!!

Hi I just finished my driver's side sliding door lock actuator on my 2016. Your video was very helpful Julio, thank you very much! I wanted to add something for folks to consider. While I have a replacement actuator coming from ebay sometime soon, I took apart the existing door lock actuator and removed the little electric motor and shaft that was seized. I reassembled the door actuator lock without the motor and installed it as a manual lock. Works like a charm!! I don't have remote door locks for the rear RH door - big deal. When I get out of the van and lock it, I'll have to reach back and slide the manual door lock and then shut the driver's door. No more risk of door seizing shut because a 5 cent motor from China (or worse) has failed yet again! Putting the plastic panel back on the door, I removed the rear latch plastic mounting panel from the main door plastic mounting panel. You just pry up gently on the plastic stop on the back side and slide the 2 plastic mounting plates apart. They will never be mounted together any longer but oh well. Trying to get the metal channel up into the window track was a major hassle until I used my hand/fingers to feel into door pocket where the channel has to go. Turns out I was overshooting trying to angle the channel too far towards the rear of the van. Once I had a sense of where the channel had to go and once I had the 2 plastic mounting plates separated, it became rather easy to get the rear locking mechanism installed on the rear of the sliding door. I was able to get the 3 torques screws into the locking mechanism and one of the two 10mm bolts that go on the window channel (the bottom one). I was unable to install the bolt just under the door hinge above the locking mechanism as the holes would not line up no mater what I did. Oh well. When I do something, there is always at least 1 fail. By the way, I was able to do this (just barely) without disconnecting the cables from the outside door handle and the front edge door latch (didn't have to touch the front edge door latch). There wasn't a lot of wiggle room with these cables connected but I was able to pull it all out and put it all back without disconnecting any of the cables (I kept the interior door handle mounted to the plastic mounting panel and the cables connected to it and to the manual door lock at the interior door handle. Your mileage may vary. Once the new actuator arrives from ebay, I'm planning to do the passenger side as I have had the dreaded "buzz" noise on lock actuation for the past many months. Just a matter of time before the door will no longer open... I am tempted to forget about it and just do the manual lock thing too. We'll see. By the way, I have the cheap Canada Value Package model and so there was no power window regulator and no power sliding door mechanism - yes! Much easier than what you folks with the fancy vans are dealing with!! Good luck to all of you, it is a sinking feeling to have this problem happen and realize you're about to part with $1k on a 5 cent motor.

Great videos thank you. I did the repair today on a 2016 it took me about 6 hours. I will say I did not have to remove the cables for the door handle or front latch. There is plenty of slack in both (just remove plastic push clips) to remove the inner door panel. Once removed I just replaced the modulator and put the door back together. I will say getting the door panel removed was really challenging. Took me like 90 minutes. For me it didn't dislodge easily. Putting it back was similarly difficult. I had to use a bit of force to get the track back up the channel. Everything came out great. Thanks!

READ THIS - IF YOUR SLIDING DOOR IS STUCK AND UNABLE TO OPEN. I was unable to open driver side sliding door for months (no buzzing noise from lock mechanism on this side). The manual lock actuator for this door was stuck and could not be forced. The tip about pressing the unlock button and forcing the manual door lock at the same time worked to release the actuator!! KEEP IN MIND... This did not work when using the unlock button on the remote... I had to use the unlock button on the driver door. Now the door lock on this side works fine (like it was never broken) and I am able to open the door. Not sure how long this will last but at least I can open the door currently. Give it a try!

Thanks Julio, your video helped me tremendously. I bought the replacement part in-stock from my local Autozone. One more suggestion; do not remove the window motor or the four torx bolts in the middle of the panel which hold the window lift tracks to the door panel. You don’t want that stuff loose and flopping around while you are jiggling the panel to get it away from the door frame. The hardest task is to re-Install the window track which has to be perfectly inserted, blindly, into the door frame. It takes lots of patience and and a bit of luck to get the bolt holes to line up. I would allow about 4 to 6 hours for a decent home mechanic to replace this actuator, however if you make dumb mistakes like removing the window tracks and motor, allow extra time. Luckily my van door broke during the time when I was off work due to the 2020 COVID virus shutdown

Chrysler just increased the warranty on the actuator to 15yrs 240000km

Thank You; I followed your instructions and got it to work. But I have to say this is insane, I would not do it again!

When I did this repair I took the window Motor out. I didn’t remove any of the cables because I didn’t want to mess with it as I don’t have much knowledge in that but a tip i can give when putting the window motor back in is to screw the two 10 mil bolts on the bottom to the metal windows tracks. That brings the metal tracks to the door card and then you can screw the top and the motor should line up at that point.

@Julio Niño, thank you for your video, yours was the most comprehensive and concise and led me to attempt this repair. Bought an aftermarket actuator and a set of car trim tools that helped release the clips without destroying any, total cost under $40 and I'm back up and running. For some reason the other videos I found did not address how to deal with the power window so that was helpful as well. Took me most of my Saturday but you helped me save hundreds of dollars.

Thank you for your time it helped me do it on my T&C.

Thank you very much for this video. I really appreciate the effort you put into this. I was able to replace the lock actuator on my 2009 Dodge Caravan following this video. Your video let me know what to do (and what not to do). The trickiest part was getting the entire assembly out because there just was barely enough room to get the window slide maneuvered out. Getting this aligned and back in place was also challenging; I was actually surprise that I was able to get everything aligned again! Overall, working slowly and patiently, with frequent references to your video was the key to not making any unrecoverable mistakes.

2017 Grand Caravan owners - this issue is covered under an EXTENDED WARRANTY! Call your dealer first to check. I found my letter from FCA after completing this repair and was pretty bummed that I did all of this myself with no method for reimbursement. If yours is not covered here are my lessons learned: Do not disconnect any of the cables or rods from the plastic door assembly itself - it will not help. Disconnecting the door handle cable from inside the door was a must along with unscrewing both the front and rear door latches. Finally and most importantly, the assembly with the lock actuator is foam taped to the inside of your C pillar! The plastic trim on the c pillar (outside rear pillar of the sliding door) must be removed. Not only does this make install a breeze, it has to be resealed anyways to prevent water intrusion into the door. I spent hours fighting this before I figured out what was going on.

I'm doing this at a shop as a paid job, and that black bar I've just been referring to as the pain and suffering bar because it's given me the biggest issue and the most amount of Grey hairs

Thank you, Julio!!! One thing I found helpful when getting the window track lined up on reassembly was to take the two white plastic plugs out nearest the rear of the door that the molding clips into. Hope this helps someone later! On my first attempt, I didn’t have the pin that goes into the actuator arm lined up right. Third time’s the charm!

I really can't believe all the problems I'm seeing on here with these newer minivans! 2016 is only 3 years old!!! I would not expect a van that new to have this kind of issue!

Julio, Thanks for this video! I appreciate you taking the time to make this video. Helped me save time and prevented me from breaking anything. Just switched the mechanism, now to put it back together.

Thank you for posting this video. Best one out there.

Well it worked for me after 3 months I wasn't able to use it for the kids it fixed thanks thanks it really help me out thanks again for the information

Solid, i changed the passenger side sliding door actulator and took everything apart , now i going change the driver side sliding door actulator and I going do your style better than the other KZfaq videos, right on USO ccheeehhooo thank's for your video 🤙😎

This video is so helpful in my choice of taking it to a shop 😅 I'm no car guy I know I'll make it fubar

I have the same issue on both rear doors. I'm gonna take a few days pto from work to tackle them. This whole van is a bad design. I just did a oil cooler housing swap. My cheap plastic one sprung a leak coating my driveway with engine oil. I installed a aftermarket aluminum one. Owning this van is like playing whack a mole. Knock one problem down, another one pops up.

You are awesome! Thank you for making this!

Thank you!!! First car Job I've done and your video was awesome and helped me Save about 600$

You can loosen both window nuts at the same time. You have to bring the window down fully and then the nuts are visible. You know where the left one is, the right one you can open the small round rubber cover near the bottom of the panel.

Great video! Nice work - you were very helpful

IMPORTANT!! Try forcing open the lock on the sliding door while pressing the unlock button on the driver 's door it may clear the jam in the actuator and fix the problem. Try it several times if it doesn't work from the first time.

Thanks, that was helpful.

Odd and unrelated question: How much space is between the metal panel and the mechanism and between the mechanism and plastic inner panel...? Thanks

Did you have to take the window appliqué to get the window guide out?

Looks like a pain in the ass to replace a $30 (aftermarket) actuator! Thanks for the video anyway...

How did you put it together? As a one peace or part by part?

Hows the locking mechanism holding up?.. doing a 2018 swap in the am..

Thanks for the video -- I ave same problem except my door is locked and I can't open it to take it apart. Do you have any idea how to open a sliding door stuck in the locked position?

I'm doing one of these right now, how do you get the door open to remove the latch bolts if the entire door is stuck locked?

I heard you don’t have to put that back window track bar back in. Do you know if that’s true?

Any ideas on how to open a locked driver side sliding door ?

8:50 how did you shimmee it out, im messing up my door trying to get it out, is there another screw im missing?

How did u get your door open? Mines is stuck close and won't open manually or automatically?

Se me salió la guaya accidentalmente, la puedo volver a reparar manualmente? Mi mecánico dice que no, que lo hace una maquina, espero tu respuesta

Julio, How did this work out? I am thinking about attempting this myself and was wondering about your results? Thank you for making the video!!

How’s you get that damn black vertical track back on the window correctly?!

Hey Sir, You ordered a Part for 2007 and have actually a town and country 2016? I have also an Town and Country 2016 and have to replace this actuator, i was wondering that the parts for 2007 and 2016 looks the same.. Can i order the one for 2007 for my 2016 town and country? because its cheaper :) Thank You..

How do we do this if the door won’t unlock or open

It was easier for me to take the door off, after you lower the window and loosen the 2 nuts holding the glass window.

How did you know the door lock actuator was malfunctioning?

My door will “not” open using the key fob or manually trying to manipulate the locking actuator. Has anyone found a solution to this problem and got the door to open?

I regret the purchase of our town and country more and more with every repair. Unnecessarily complicated to replace something so simple. Also, total horse shit that when it fails you can't manually lock the door. Grrr.

My 2018 I can't open manually or electronic can't find any way to release the fucking latches

B

1-shush, you talk to much about nothing. An continue to talk about nothing relevant. 2-video of process, not talking about it. You wasted more time then you tried saving

Man you sure do make things confusing with the way you go off camera and tear it apart then return to pick up random pieces and put them in random locations and describe things that in 23 years wrenching ive never heard of such as a "ground mechanism". No offense intended and with all due respect i feel even dumber after watching your video and i really didnt think that to be possible. Im not trying to be rude only trying to offer constructive criticism so you can improve and grow in your videos or possibly find a more suitable way of wasting people's time. Thank you