The new refreshed infotainment system in the 2023 Silverados and Sierras will suddenly stop sending sound from the speakers. Restarting in safe mode will bring the sound back.
Пікірлер: 289
@dljtwo Жыл бұрын
This worked. Sad we pay so much for these trucks to have no fix for something like this. Big THANK YOU for sharing.
@ShaneKunovich Жыл бұрын
dude thank you!!! this is ridiculous. truck has less than 200 miles and already running into issues.
@andrew214610 ай бұрын
Same here. 225 miles and no radio
@rm4po410 ай бұрын
Mine too
@Saltwaterassassin10 ай бұрын
1285 miles and have had to restart in safe mode 4 times. Seems to happen if I use my phones video recorder while hooked up via CarPlay
@TheAmat3urs10 ай бұрын
So was this a permanent solution? I just did this and it worked.
@but1990188 ай бұрын
Same here man. Brand new 2023 truck and this should not be happening.
@tomaubin5675 Жыл бұрын
Thank you for posting this! $70,000 truck with less than 150 miles on it and the radio cuts out every time I use it. I will try it next time.
@semperfi18339 ай бұрын
Your the man, just drove an hour with no music and was ready to start hammering bourbon, called the dealership and left a message 2 hours ago. Saw your video while fueling and now I have my xm music. KZfaq and yourself for the win!
@bblakebrown9 ай бұрын
Glad it helped! You should still keep the bourbon handy though because this issue will continue to happen until a random over the air update fixes the issue. Also some sources say that when you are in park you can long press the call end button on the steering wheel and that will reset the radio as well.
@chuppoacobra8 ай бұрын
@@bblakebrown My 23 LT did this about an hour ago for the first time. I went inside my house for 20 minutes, came back out to try the safe mode thing....and wouldn't you know it, it was all fine and dandy again. In the interests of science, I did the call-end long press and it did indeed restart the infotainment system. I'll try the long press WHEN it happens next. Thanks for the quick vid on the reset
@user-jz9rf3cs3x Жыл бұрын
Thanks for the update! Have the same issue on my 2023 Lt, called the dealership and of course "we've never heard of this issue before" so when I got in to take it to the dealer it was working fine. I'll have to try this next time. You'd think with what we paid for these new vehicles you wouldn't be running into issues before you used up your first tank of fuel.
@twizted4sure Жыл бұрын
2023 Sierra elevation... 155miles in and it just happened to me as well
@waynegoetz11 ай бұрын
Mine did the same. After the first month my connected services expired and problem gone. I reset the infotainment system and seems to be okay now.
@Demayor6510 ай бұрын
268 miles on 2023 Sierra...same problem. Started about 50 miles ago.
@s.evansparks8925 Жыл бұрын
Hah, well what do ya know?! I pulled over on the highway (safely and with hazard lights on -with no noise-) did this and I heard the hazard noise came back on and voila! It worked. Thanks for the follow up video, I appreciate ya. I had an hour long drive and I was listening to my phone with headphones, but I prefer to ya know.. listen to the audio on rhis $70k truck that we just bought!! I appreciate your time sir! Thx for the videos.
@alexdieselperformance2549Ай бұрын
Bout to do this shit
@KS-qq7yd11 ай бұрын
Literally a life saver bro I was losing my mind without music 😂😂 much mahalos all the way from Hawaii 🤙🏾🤙🏾
@Tarek1436 ай бұрын
Just got a 2023 GMC Yukon Denali last weekend and on my way home two nights ago, after hanging up the phone with my husband on my Bluetooth, the radio never came back on. I was so frustrated. My husband couldn’t figure out what was wrong, so I got back home and found your video. Immediately went out to the car and tried this and same thing, it came back on! So grateful! Now I don’t have to take it to the dealership. Thank you!
@bblakebrown6 ай бұрын
Some have reported that if you long press the call end button on the steering wheel (15+ sec) it too will reset the radio. Also there is an over the air update that seems to fix the issue. I haven’t had it happen again for the past 7 months.
@josephspry7905 Жыл бұрын
This is ridiculous. As others have mentioned my truck has 152 miles and already encountered this. Thanks for posting
@johndraganic6470 Жыл бұрын
Had my 2023 Sierra for two weeks and this just happened to me as well. Will try tge restart you posted here. TY
@jcreu797 Жыл бұрын
Had radio issues after an update and this worked great! Thanks for posting this solution.
@dglo6985 Жыл бұрын
Have you had the issue since doing the safe mode restart?
@jcreu797 Жыл бұрын
@@dglo6985 No, everything is back to normal.
@ChristianParker-ul1ec Жыл бұрын
Thank you!!! I’m in a rental and i’m driving this specific truck!! I just did this and it worked!!
@JustMe2980 Жыл бұрын
Ah. Thank you for posting this, very helpful. Mine usually does this when i do remote start and has been frustrating the hell out of me. Hopefully they release a software update to fix it.
@oliviacanter87015 ай бұрын
Thank you so much!! Just got a 2023 Tahoe and the car speakers stopped playing what was playing on the screens in the back and this fixed it! Definitely crazy to have issues so soon after purchasing a brand new car but really appreciative of this video! Thanks!
@user-hx4kj2wg2t Жыл бұрын
Thanks I just got my 2023 Silverado with the same issue, glad there is a solution.
@dave1745 Жыл бұрын
Thanks for this. My brand new 23 is doing this as well. Had it to dealer and was told there is no fix currently.
@chadrobin4371 Жыл бұрын
That’s also what i was told
@jaxxonw11 ай бұрын
Thank you! Worked for me. I appreciate you posting this.
@user-ki1xt7ey3g11 ай бұрын
Thank you for the video! My 2023 has 1,250.00 miles and it just started. It's happened twice in 7 days.
@isaiahhernandez1929 ай бұрын
I appreciate this video so much! Work truck was giving me headaches til I saw this. Thanks
@user-hs7nh5in8n3 ай бұрын
Tried holding down the hang up button for 15 seconds, rebooted and radio now works. Many thanks!
@user-fm5xy9bf8k10 ай бұрын
Thank you for this video! I was dreading going on a trip with no radio 🥲
@artr24929 күн бұрын
Thank you very much!!! I just got my Silverado and literally started having this issue today. Watched your video and it automatically worked. Appreciate the help!
@lorihansen512911 ай бұрын
Thank you! This just happened to me in a rental car, Chevy Suburban. Your fox worked!
@michaelalexander2979 Жыл бұрын
Got same 2023 trail boss with same thing happening to me. Can’t wait to try this next time it’s out.
@joeviv Жыл бұрын
Here I see the update! Thank you!
@JustToBeFrank946 ай бұрын
Really appreciate you uploading this!
@lancebrown651810 ай бұрын
Thanks for doing this! You kept me from losing Mt mind.
@savannahwilson20095 ай бұрын
Perfect. Thank you!!! Currently having this issue with my 2024 High Country.
@RS6895 Жыл бұрын
Same problem here.. Thank you so much!!!
@Lizs90310 ай бұрын
Thank you!! My 2023 Tahoe has done it several times before with barely 500 miles and this definitely worked. Hopefully I wont have to do it again.
@bblakebrown10 ай бұрын
I e heard that is you press and hold the call end button on the steering wheel for 15 seconds it will restart the radio as well. I don’t know if you have to be stopped or in park.
@victoriasaldana3799 Жыл бұрын
I just bought my truck 2023 just did this right now had no music playing couldn't talk on the phone I did what you were saying. It actually worked thank you so much now. I'm wondering if I'm stuck with another lemon.😮
@user-st2xg3jk3dАй бұрын
Thank you 🙏🏻 your videos saved my time
@davidg56296 күн бұрын
It worked! Thank you, Blake.
@ryanmcarthur740710 ай бұрын
Thank you!!! I just bought this truck it's a 2023 LT silverado with 3L duramax. Has 47 miles and mine did this had to restart in safe mode as well
@robertauguste21849 ай бұрын
Thank you, just worked for me. I was 2 days with no sound
@tanyaproctor666911 ай бұрын
Omg thank you!!! We just purchased a 2023 Silverado LT on Monday and by Friday the radio stopped working
@claudiavega277911 ай бұрын
I literally love you for this. Thank you
@waynegoetz11 ай бұрын
I found this fix only to be temporary. Once my connected services trial, one month, ran out problem was done. Seems to be connected to that.
@javier0254 ай бұрын
Thank you!!! i just bought my 2024 sierra and this just happend literally a week after purchase.
@dionnamctaw9 ай бұрын
The safe mode definitely helped...thank you
@fca367710 ай бұрын
I posted in your first video about having a loner Chevy, so I have another tip for you and all others on how to get the sound back. Special thank goes to Brandon out of Canada with Ontario motor sales for this tip. Since I was unable to leave a comment on your video... thanks if you're reading this. Anyhow: long-pressing the call end button on the steering wheel for fifteen to twenty seconds reset the radio and brought the sound back for me. It was the only way that would work for me since reset radio was not available. Probably because I haven't set everything up because it's not my truck to begin with, it's a loaner. LOL SO only reset app preferences was available. So, yeah....
@davidwaskiewicz651510 ай бұрын
Just bought my Chevy 2023 Z71. Next day no sound coming out of Radio Council. Disappointed that I have to take a New truck back not 24 hours later. Did this fix and it worked. Thank you 😊
@malb1073 Жыл бұрын
A true life saver🙌🏽🙌🏽🙌🏽
@user-kk4zc8xt1k5 ай бұрын
Thank you ! This worked for me today. 2024 Duramax 1100 miles Even the turn signals noise was dead
@user-xc4qb8ps3k Жыл бұрын
my truck had125 km on it and it happened to me this video helped me thank you
@Blue_suck7434 ай бұрын
Worked on my Chevy Tahoe 2024! Thanks so much!!!
@ajsanchez1986 Жыл бұрын
Thanks I just got a 2023 Chevy Silverado 1500 LT and it worked thanks
@IBDynamicАй бұрын
Thank you, the dealer I went to looked at me like I had 10 heads when I told them I had this issue. It's obviously not just my 2023 Tahoe
@kidmexical7 ай бұрын
I owe you a beer for this, thank you!!
@abdirahman774 ай бұрын
It worked for me, loads of thanks🙏
@kristalenagarcia624910 ай бұрын
Thank you! It worked for me aswell. My sound stopped working after i got off of a call.
@MelanieIaconaАй бұрын
Helped a lot!! Worked for me. Thanks so much
@nickmccormick224 Жыл бұрын
Wow ! Thank god someone figured this out
@albertofelix58512 ай бұрын
That’s crazy I thought I was the only one this happened too. My speedometer just went black as well just like you 2023 Silverado
@skyeshibley977 Жыл бұрын
Thanks for this!
@user-su5ry5er7c5 ай бұрын
Same problem, Thank you so much for saving my time
@RAFA-tl9we10 ай бұрын
This was driving me crazy and no one could tell me how to restart this. I will try this next time . Thank you !!!!!
@aaronsfitnessdiary3 ай бұрын
Big Help! THANK YOU!
@jhillen5016 күн бұрын
Had this issue with my 24 GMC Sierra. Dealership reached out to engineers and they concluded to replace the radio amplifier. Never had this issue again.
@smw234011 ай бұрын
Thanks for the videos. Although the couple of fixes you suggested didn't work for me. I was told by the deal to disconnect the battery and see if that works. I just had the audio come back on without having to mess with the battery, so it seems that "fixing" the issue is just luck of the draw and random. Thanks again though!
@ArmaanAmanat20189 ай бұрын
happeend today with my chevi tahoe rst, there was no sound watched your video ,its working ,thankyou
@justinwoolworth425610 ай бұрын
Thank you sir. I just received a 2023 LT for a work vehicle and had the exact same issues then trying to figure out what would work and that is a few extra steps but it’s better than an hour long drive in silence.
@bblakebrown10 ай бұрын
I’ve been told that long pressing the call end button on the steering wheel will also reset the radio.
@branion118 ай бұрын
I just dropped my ‘23 RST off at the dealer to try and get this fixed. “Huh, never heard of that issue”. Of course it’s working the whole time I drive there. I told them there’s a pop sound from the roof area occasionally but doubt they’ll find out what’s going on there. Thanks for this safe mode info, I’ll use it if they can’t fix the issue.
@sanchezherrera980411 ай бұрын
Thanks !! I been having the same problem
@hoskins3113 Жыл бұрын
Mine is doing the same thing thanks for this
@mtnbike452210 ай бұрын
Awesome. My 400 mile 23 gmc has been doing that. From a buddy that works for a dealer who hasnt heard of this issue but looking in their system im a few updates behind but of course the unit says its up to date. my 14 sierra would do similar but i was able to play a random voice mail to get audio to recover. This will be a huge help until gmc fixes their issues. Overall im pretty disapointed in the gmc stereos. ive also notced that if a song has a longer bass line the vocal volume drops way down then comes back when the bass stops. I had subs and door speakers installed on the 14 using the factory head unit and line level inputs to the amps and was always getting random clipping and couldnt figure it out. its clear the radios have sucked for years.
@elite718 Жыл бұрын
Life saver 🙌🏻
@kwlambright Жыл бұрын
Have a 22 high country with the new radio. No problem yet with that. Have had ac issues with it freezing up. Second stay at the dealer and a Chevrolet rep said to change some kind of relay, so far so good. I told them third time will be a charm and will lemon law it. I have the 3.0 diesel and would hate to get a gas truck as mileage is great. They say there is an upgrade that can be done on the radio but not many dealers know about it, something about reflashing
@crazeebear7 Жыл бұрын
This worked for me also thanks for sharing bro
@brendananthony18055 ай бұрын
Thanks for sharing this info man Day 2 with the new truck and already this shit happening
@davidcole398618 сағат бұрын
Thank you so much you've been big help thank you
@triciawood3032 Жыл бұрын
Thank you for saving our audio! 500km on our vehicle and thebaudio just cut out!
@batfleck3504Ай бұрын
Very helpful thank you
@edwinporras62366 ай бұрын
Eyyyyy dude!!! I love you❤ thanks
@laskyzaimz49875 ай бұрын
THANKSSSS 1800km and doing this, thanks for the fix
@jamielstephens3007 Жыл бұрын
Thank you so much dude
@dfdidthat8 ай бұрын
Thank you so much
@jonathanneal6445Ай бұрын
Bro thank you so much 😍😍
@tonyflores865710 ай бұрын
Thank you bud !!!!!
@marias5431 Жыл бұрын
Thank you! We were ready to take the truck back!
@angelom4062 Жыл бұрын
Still want to take mine back. Shouldn't have to go out my way to make something work correctly. Why would I want to reset my NEW vehicle constantly.
@htp4966 ай бұрын
Thank you, I am a Chevy dealer and didn’t know this !!
@bblakebrown6 ай бұрын
I’m just glad you took the time to look this issue up!! I’ve been watching the comments and from what I can tell you may be the first dealer to comment!!! Also.. many commenters have stated long pressing the call end button on the steering wheel, while in park, will reset the infotainment system too.
@jakegardner92914 ай бұрын
good video thanks for the info. wow you really watch your mpg alot.
@bblakebrown4 ай бұрын
Trying to get good MPGs became a game to me.!
@dlsmallenginerepair10 ай бұрын
Thanks , only had truck for 4 days and this started happening.
@julievaughn84378 ай бұрын
Yes! We have music! Thank you! 🎶
@christyjohnson12009 ай бұрын
Same with my 2023 Tahoe. I just turn my radio off and then back on. Works for me but very aggravating!
@user-uv7so7nb3u5 күн бұрын
Thanks for sharing
@xmantradicion10 ай бұрын
Thanks fixed mine
@marcosoliveira719Ай бұрын
Dude Yessss man!!! Thanks! 🤙🏼🤘🏼
@bryanalvarez351511 ай бұрын
Life saver ma dude!
@markphillips8453 Жыл бұрын
2023 Silverado 450 miles Got into the truck and had no sound. Drove about 5 miles pulled over and shut off the truck. Restarted and still no sound. Drive 15 miles to home. Got out and let truck sit for a few minutes. Sound came back. Had a software update earlier in day. Sure it’s not related but noticed that the transmission was hunting a lot and had harsh shifts while on flat ground. All seems normal now. Will try the reset if it I loose sound again. Thanks for the info
@travismiller873 Жыл бұрын
Thanks man 2 day old truck doing the same thing
@emmaruthcoleman-beck31144 ай бұрын
Thank you
@sole9344 Жыл бұрын
I’m having the same problem with my 2021 trail boss, I’m going to try this
@eddierauseo51139 ай бұрын
Thank you!!!!!!!!!!!!!!
@william12086 ай бұрын
Worked 💪
@hrntvfamily87459 ай бұрын
Thanks that helped
@halohalo24988 ай бұрын
Yep this works 💪
@thepapester4566 Жыл бұрын
There are two Software Updates to address the no sound issue. They are, 23-NA-042 2023/03/15 Radio Software Version V164 Update and 23-NA-034 2023/03/08 Radio Software Version V167 - Multiple Updates for IOK. You may want to ask your dealer about them.
@reginaldherbert3922 Жыл бұрын
i just got my 2022 Siera gmc back from the dealer a week ago they say don't have a fix for it
@chadrobin4371 Жыл бұрын
@@reginaldherbert3922 same here..
@stevem3409 Жыл бұрын
Same. And I bought two of them. Both have the same issue. Never had such buyer remorse.
@user-oe3lh9fh3e8 ай бұрын
I have a 2023 lt and mine was doing the same thing then screen completely went dark only 800 miles on truck! Dealer fixed and said some units have a corrupt update! Gave mine the latest update and now it works better then it ever has!!
@JasonJ3791 Жыл бұрын
I just bought truck a week ago and I am experiencing the same thing with my radio. It’s sad that pay this much for the audio to not work. Also, I put the settings in safe mode and safe mode comes off when turning off the truck.