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#21, PREVIEW 1: How to measure the impact of your designs
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7 жыл бұрынBen Blumenfeld is the co-director of Designer Fund, where he helps designers build businesses with meaningful impact. Before Designer Fund, Ben was the 5th designer at Facebook. In this preview, he talks about how designers can frame the impact of their design decisions.
Get early access to Ben’s episode here: highresolution.design/early-ac...
@FPSKelly 7 жыл бұрын
Would love to know how they knew NPS was explicitly impacted by the communication design team's work. Why did they believe NPS was a metric they should measure and own, as opposed to engagement, CSAT etc?
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