3 reasons why I quit my call center job

  Рет қаралды 4,073

Nabil

Nabil

2 жыл бұрын

Hello guys,
Today's video was not planned but after a phone call this morning, I decided to press record and share with you my experience in a call center and the 3 reasons why i quit a couple weeks ago.
Please if you relate to this video, share in the comments your experience and what you did ?
Don't forget to subscribe and give the video a thumbs up if you liked it.
Thank you for stopping by, see ya
xoxo
#mentalhealth
#callcenterstory
#quitmyjob

Пікірлер: 57
@gbb82
@gbb82 2 жыл бұрын
After watching all these videos about quitting my call center job, I finally quit mine. Feel liberated.
@the_nabilos
@the_nabilos 2 жыл бұрын
I feel you. I had to think long about it before deciding to quit, but really I feel amazing. I am taking some time off for me next spending it with family at the moment while at the same time exploring things that I’m interested in and that I can do. Good for you if you feel liberated. Thank you for your comment ☺️
@pete5668
@pete5668 9 ай бұрын
What new job did you take? I would like to quit too.
@lesadorsey3067
@lesadorsey3067 2 жыл бұрын
Dude, everything u say is sooo true!!!!! These jobs especially call centers are energy vampires, I quite my job and rediscovered myself all over again and feel like super woman!!!!
@the_nabilos
@the_nabilos 2 жыл бұрын
I am glad you did. It was the best decision I made for my mental health and overall energy. I started a new job and I am now in a better place
@homescoolmom246
@homescoolmom246 Жыл бұрын
This is so true. I put in my notice, after 2 years, next week is my last week. I felt like a weight was lifted off of me the moment I put in my resignation
@the_nabilos
@the_nabilos Жыл бұрын
Happy for you. The following week, you will feel like new energy and overall calm. Wishing you all the best for your next journey. You got this 👏🏼🧡
@pete5668
@pete5668 9 ай бұрын
What new job did you take? I would like to quit too.
@sturner973
@sturner973 Жыл бұрын
Everything you said was spot on, I work at a call center now and absolutely hate it, I have no passion for this at all I'm working towards a career change now and plan on putting in my two week notice this week
@the_nabilos
@the_nabilos Жыл бұрын
I applaud you for taking action. Best thing that happened to me is leaving .. my life only got better in EVERY aspect. Yours will too, I believe in you, and most importantly you should believe in you. 👏🏼🧡
@sturner973
@sturner973 Жыл бұрын
@@the_nabilos Thank you so much I appreciate your support
@tangleslong499
@tangleslong499 Жыл бұрын
I've been working in a call centre job for the past 3 years in the same company. That's because I am afraid to make the change. The past jobs I had were mainly casual work, but with this one, I am working full-time which is why I need this job. I don't have any skills; I'm already in my late 30s, with a health problem and student loan debt and credit cards debt that I still need to pay off. It's hard to imagine that 3 years had passed, and I still haven't saved up any money. All my co-workers who came at the same time with meh had already left the place - or should I say, "disappeared out of the blue". They dont tell you when they are leaving. Right now, there are new people in the call centre and things are not as exciting as they once seem to be. The job gives me anxiety. I get a lot of people screaming at me, and a lot of the time, I felt sad that I couldn't assist their enquiries.
@the_nabilos
@the_nabilos Жыл бұрын
I am sad to read through this, I haven’t had such experience to be honest, however I felt deeply unfulfilled and did not feel any added value to my life whatsoever, if anything it was more headache and overall negative energy on so many levels. I decided to stop because I choose my overall health over a job. I know that the state of the world today makes the future uncertain, but when have the future ever been really. I hope you can find it in you to save your energy and channel into something else that’ll bring you more or at least gives you back what you put into it, because these call center jobs are energy vampires. And being in late 30’s is just a number. Sending you positive vibes ☺️
@GameOn71213
@GameOn71213 2 жыл бұрын
Let me tell you. When they're terrible systems freezes or is slow and you have to restart or reboot your computer, automatically you will be offline and then they tell you that's counted as downtime, and that means they will take from your salary, just because they're systems are poor. Do we need to talk about the fact Managers and their constant harassment over their team members, why were you sick? What's wrong with you? By law we don't have to disclose why we were sick, but they don't care. And when you let one call go, it's seen as call avoidance but they don't understand that you sometimes just need to breath or take a sip of water. Can we please talk about the constant tiredness? I feel so exhausted sometimes that I don't even eat when I get home. Or don't have the strength to clean my place properly. The constant shift changes. Weekends all I do is not get dressed and lay in bed cause I'm tired.
@the_nabilos
@the_nabilos 2 жыл бұрын
I feel you on every word you just said. They stress you out over some metrics that you have no control over, because the client blindly fills in the satisfaction form, or their evaluation factors don't make complete sense and are flawed, and you pay for it from the already miserable pay. But the worst for me was the constant shift changes and especially sometimes working the weekend. I was always tired and unmotivated. Also they refused to give us like a day or two off that you combine with the weekends (when you have it off), to like rest for 4 days or go somewhere ... they made us take a whole week. What am I gonna do with an effing week ? We were in the middle of a global health crisis and travel was banned. Worst management ever. They really don't care about their agents, that's why the turn over is so huge. Thank you for your comment, I very much appreciate it.
@GameOn71213
@GameOn71213 2 жыл бұрын
@@the_nabilos wow you are truly speaking to my soul, and you are right on every word, I wish you all the best
@augustusbrown5320
@augustusbrown5320 Жыл бұрын
Sounds like VZW SMH!!!!!! Facts Tho.
@kenya9540
@kenya9540 Жыл бұрын
Thank you for sharing your experience with us. I hate my customer service call center job.
@the_nabilos
@the_nabilos Жыл бұрын
I feel you. Please know that there is much more opportunity than just this. I don’t know if you are taking this job out of necessity or else, and I know at the end of the day you are extremely tired to do the slightest effort even if it means it’ll change your life, but please do your best to put yourself in a different situation. An enjoyable one 🙏🏼 #love
@sonicr6091
@sonicr6091 11 ай бұрын
Dude congratulations for having the courage to quit. Im in the same boat. Thank you for the video
@the_nabilos
@the_nabilos 11 ай бұрын
Hey, thank you for stopping by. It was the best decision I made. Today I am leading a life that I like and that I am happy about. Gratefull to the highest for being always by my side while I work my way to my goals and dreams. I wish for you the same, and soon my friend you will leave that job if it is what you want.
@briancrainfan
@briancrainfan Жыл бұрын
I am still working after being demoted from my previous secondment. I got into IT field but they did not like me so they sent me back to the calls. Now here I am back on the phones. I have been on the phones for the past 10 years. i just want to get out this field.
@the_nabilos
@the_nabilos Жыл бұрын
You have the power to change that. You just have to act on it. I know it is easier said than done. But Whether you change your situation or not, both depend on your actions. Sending lots of positive vibes your way. Thank you for taking the time to watch my video. You got this
@briancrainfan
@briancrainfan Жыл бұрын
@@the_nabilos the website doesn't work. This site can’t be reached this is the message I get. Yeah I know that but how?
@the_nabilos
@the_nabilos Жыл бұрын
I don’t get what you mean with this site can’t be reached. You ne o my you know how to get yourself out of your situation. What are you skills ? What do you like to do ?
@Bibian1973
@Bibian1973 2 жыл бұрын
You seriously said it how it is! I’m leaving my call centre job in 3 days time, after 6 months of my mental health taking a beating from customers and toxic colleagues I decided enough is enough. I’m going travelling for a few months and don’t intend to bother work in such environments anymore! I felt wasted working in a call centre didn’t give me a sense of self, no job satisfaction or rewards! I felt like a zombie day in day out I dreaded going into work! Thanks for sharing your experiences am glad it’s not just me.
@the_nabilos
@the_nabilos 2 жыл бұрын
I am glad you made that decision. Pause from work and take the time you need to recharge and reset. You’ll feel a sense of relief once you leave, you’ll feel lighter and in better mood. Trust me.
@Bibian1973
@Bibian1973 2 жыл бұрын
@@the_nabilos certainly! Thanks very much.
@tangleslong499
@tangleslong499 Жыл бұрын
@BIBIAN GREEN - how do you tell your boss that you decided to leave? Did you say that you're planning to go travelling? I want to leave call-centre too but a bit worried that people might tell me without another job lined up, it can be difficult and I dont want to give other people the idea that I'm being lazy.
@Welcometothenow
@Welcometothenow 9 ай бұрын
@@tangleslong499fuck what they think. Tell them you’ve decided to move on. You don’t need to give specifics. It’s nobodies business.
@Pndrbx999
@Pndrbx999 Жыл бұрын
I've been in a call center now since 1 year and it destroyed my life. Most of it is mental issues. I was a pretty upbeat person who was smiling and hates violence. Now i have severe deep depression, constant anger issues (i scream at my friends and loved ones unintentionally). I wanted to kill myself many times at least i had way too many thoughts about it. Now i even want to punch so many people in the face for no fucking reason other than to get this frustration and anger out of me! I hate my life, i hate my choice i made, i hate everything!
@the_nabilos
@the_nabilos 11 ай бұрын
I just came accross this comments, and i am sorry for the way you feel. It may pay the bills today, which in itself is a good thing, but as your said, it was a choice of yours no matter how bad it makes you feel right now, and no matter how uneasy it was for you .. know that you have the power to sway your life ina. different direction. Not an easy thing to do, but you alone have the power to level up your life. It may be harsh to read/hear but it is true, no one is coming to save, but YOU. I am sending a lot of positivity and encouragement your way. Be strong.
@MrTosa43
@MrTosa43 Жыл бұрын
this video is so relatable. ngl ejoyed this vid really would like to see another one similar
@the_nabilos
@the_nabilos Жыл бұрын
Thank you very much for watching. noted for a similar video :)
@zlullo90
@zlullo90 Жыл бұрын
awesome video man
@the_nabilos
@the_nabilos Жыл бұрын
Thank you 🙏🏼
@Freespeech78
@Freespeech78 4 ай бұрын
My call center job is making my already existing mental and physical issues magnified times 10. I feel you on everything you said here. I'm just burnt out and stuck..these systems need to get better, and people need to be nicer to eachother 😔
@Ali-uz6wp
@Ali-uz6wp Жыл бұрын
I'm writing this comment a few minutes after sending my resignation letter to the HR. I have always wanted to quit this living hell the moment I started working there but I had to continue because I needed to have work experiences and I really was hoping to get promoted so I lasted for 1 whole year of bad mood & sleep disorders due to their inhumane work nature where they treat you as a robot. Cannot describe how I'm feeling now, feels exactly as someone who got free from prison. Liberation 🕊️
@the_nabilos
@the_nabilos Жыл бұрын
I am happy to read your comment, and I do have an idea on how you might feel. Get ready for new energy 🧡
@Ali-uz6wp
@Ali-uz6wp Жыл бұрын
@@the_nabilos I did not leave work yet, I'll be leaving on Feb 20th when my contract expires. Your video was very motivating and I felt exactly like all you've said in the video. I want everyone to know that they're signing their freedom when accepting a call center job. I know you can be better than a parrot who repeats a script 200 times a day.
@eleeveeayees3425
@eleeveeayees3425 Жыл бұрын
In 2020, I remember not being enrolled for my Sophomore year because of financial issues, so I tried Call Center job during the first year of Pandemic. Before, I dreamed of working in Call Center because the pay was above minimum wage for someone who has no Bachelor's degree or someone who is yet to earn one. In our country Call Center jobs have salaries higher than a newbie Nurse or Teacher or if you have not pass the licensure exam it's your option. I only had 2 months contract because the account is seasonal, working in Call Center made me feel like I'm not enough, I hated anonymous phone calls, because of that I get mad when someone calls without texting me that they would call I can see it as a disrespect.
@the_nabilos
@the_nabilos Жыл бұрын
Oh I completely understand that. Working there have made me annoyed by things that before were normal to me, or made me loose my patience. I was absorbing people's energy all day, that when im home I would get made, if i'm asked a simple quesiton or talked to .. i wanted to be left alone, and only be talked to if it was entertaining, I had nothing left in me for the day to day life out of that cursed job. Best thing I did, was to leave. Where are you now ? Still working there ?
@eleeveeayees3425
@eleeveeayees3425 Жыл бұрын
@@the_nabilos My contract ended and I was so happy because I didn't need to write a resignation letter or to deal with any disputes, I was notified about contract renewal, re-profile or rehire but I declined for good, I only had 2 months of contract. Now, I got back to college.
@championmagnus
@championmagnus Жыл бұрын
Call centers suck I have one video on it more to come
@the_nabilos
@the_nabilos Жыл бұрын
They do ! Best thing I left a year ago.
@yardknight4953
@yardknight4953 3 ай бұрын
What video?
@Korrine007
@Korrine007 2 жыл бұрын
Might leave A**le too lol, been there 7 years can’t do it anymore
@the_nabilos
@the_nabilos 2 жыл бұрын
7 years ? You are a hero. I hope you are okay tho, maybe it’s time for a break before jumping Into something else. What are your plans ?
@Korrine007
@Korrine007 2 жыл бұрын
@@the_nabilos currently studying to take the Comptia A+ cert , invest in myself, double my income, with or without them I am determined! Lol cheers!
@the_nabilos
@the_nabilos 2 жыл бұрын
I am glad you are betting on yourself. You will reach everything you put your mind to. Cheers
@eleeveeayees3425
@eleeveeayees3425 Жыл бұрын
How did you last for 7 years? That's insane!
@ChoppedBananas
@ChoppedBananas 4 ай бұрын
Long story short, had a great sales job and was layed off. Took a customer service call center job to pay the bills. 1.5 weeks from my new non call center job. It cannot come fast enough. This work is dehumanizing between the way you are treated by the public and the micromanaging. Only take a call center job if you have to. They will make it look shiny...it never will be!
@the_nabilos
@the_nabilos 4 ай бұрын
Thank you for sharing this. Best thing i did when I quit 2 years ago. Never looked back, it’s impossible for me, I’d take anything over customer service, if I have to.
@markuchiha7737
@markuchiha7737 Жыл бұрын
I don't have a choice
@the_nabilos
@the_nabilos Жыл бұрын
I don't know your circumstances nor your life, but I do believe if you have this job or any other job you have a choice somehow to make your life feel more like you are in control and not reacting to life.
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