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@DWREK915 жыл бұрын
Chris Voss is the absolute MAN. Never Split the Difference is one of my favorite and most useful books I've ever read.
@cakedog26088 жыл бұрын
This dude is a verbal ninja
@BenRangel8 жыл бұрын
The highest amount of actual concrete tips I've heard in a Big Think! More like this plz
@WDSimp8 жыл бұрын
This is the kind of content that we need more of. Quality stuff.
@BlazerLz7 жыл бұрын
The best thing I learned from this video is how confident someone appears when they slow down when they speak.
@Sunomis8 жыл бұрын
Repeating the last 2-3 words is really a useful trick. I used to do during my oral tests back then, and this trick contributed quite a lot to my success ;)
@yumjoystyle24 жыл бұрын
Sunomis example?
@nonchalantd8 жыл бұрын
it would be nice to see an example
@jonathan__g8 жыл бұрын
Yeah I definitely was hoping to see an example of the mirroring he was talking about. Still entertaining video though.
@chadd9908 жыл бұрын
The video was entertaining, and I was also hoping to see an example as well, but I think you should send some money to my paypal account and I'll find you a video that you'd want to see.
@nonchalantd8 жыл бұрын
Hey Guys, This Is My New Name haha
@MrAZUR38 жыл бұрын
A video that I'd want to see?
@chadd9908 жыл бұрын
MrAZUR3 yeah. you have to go to the darkweb to view it though.
@jessstuart74957 жыл бұрын
The part about people who feel they are not getting a fair deal undermining your agreement and half-assing it is so true. Most professional's sense of quality and integrity go out the window when they believe they are getting a raw deal.
@AndrewAttard788 жыл бұрын
I've noticed the opposite effect if the person isn't genuine. For example if a salesperson is full of shit and I know it and he smiles when he talks to me I find it a sign of aggression and I get irate.
@trav-c1377 жыл бұрын
Andrew Attard there's a preconceived stereotype attached to carsalesman being liars. Which will 100% affect your views before the convo even beings.
@BlahBlahUsername17 жыл бұрын
Thats more to do with the situation. You're expecting them to be a complete douchebag.
@danielcucumber20277 жыл бұрын
Andrew Attard as a salesman I've sold more crap by being honest and swearing than being fake
@hutchtv76406 жыл бұрын
Andrew Attard micro aggression bro!!!!
@hutchtv76406 жыл бұрын
Daniel cucumber you're daaaamn Skippy my dude!! Damn Skippy!!!!
@Asimovum8 жыл бұрын
0:33 if someone smiled at me like that I'd call the police
@Djlawson10007 жыл бұрын
why do we think this man is a slimy piece of shit?
@joeasberry60147 жыл бұрын
Djlawson1000 cause he's the feds!! Haha pure ignorance, that's all
@ivylyon19486 жыл бұрын
Lol, You're funny
@emingojayev77664 жыл бұрын
LMFAOOOOO
@Joshua-xi5zg4 жыл бұрын
Makes the ladies wwhet
@nightman63498 жыл бұрын
this guy smiling does not put me in a good mood
@FreedInPieces7 жыл бұрын
I had a sense he was about to tell me he was holding my mother captive.
@mattyy1017 жыл бұрын
Jared Montgomery yes I was thinking whatbthe fuck is he upto the sneaky snake
@chochismail7 жыл бұрын
Jared Montgomery it's because it was a sideways smile while tilting his head. Usually indicates a mischievous attitude. That might be what he needs to get on the side of someone who he would likely be negotiating with in his line of work.
@drcheekyisback7 жыл бұрын
Jared Montgomery your comment put me in a good mood 😂😂😂😂
@timokomulainen7 жыл бұрын
I'm thinking because he did not smile with his entire face, only his mouth.
@B3Band6 жыл бұрын
So many experts in the comments haha "This would never work on me!" Yeah, that's why you work for the FBI and Chris Voss is writing comments on KZfaq...oh wait...
@qumu8726 жыл бұрын
Blood Bath and Beyond - Pop Goes Metal Covers 😂😂👍🏼👍🏼👍🏼
@garret19304 жыл бұрын
This style of mirroring is also very useful in the Socratic method and in Street epistemology, instead of attempting to negotiate yourself a great deal, you negotiate them into having a more solid epistemology which helps everyone and especially you in the long run.
@rtpcr39698 жыл бұрын
His book is a lot more of this I recommend it.
@Sieww8 жыл бұрын
Title of the book pls?
@Fightikus8 жыл бұрын
I found this in the description of the video: Chris Voss is the author of "Never Split the Difference: Negotiating as If Your Life Depended on It" Might be the title of the book
@sergio7D8 жыл бұрын
(sponsored comment)
@rtpcr39698 жыл бұрын
+Mas Ter Never split the difference : negotiating as if your life depended on it. - Chris Voss with Tahl Raz
@sammorrison80428 жыл бұрын
Mindfulness + this = savage
@MrRayne9118 жыл бұрын
This was awesome... more of this please!
@Mikej15928 жыл бұрын
this dude has an awesome voice, and a great skill in explaining things. Can you have him read my digital circuits text book to me?
@lbh3d7 жыл бұрын
"Tactical Empathy" I like it.
@vipermad3585 жыл бұрын
Yeah: Not actual "empathy."
@Lumencraft-7 жыл бұрын
When he said "flip the positive switch" I had no choice but to hit the like button! LOL.
@thebladespawn7 жыл бұрын
Who negotiated that haircut?
@vladfather9167 жыл бұрын
Long_Way it looks likes Slavic haircut lol where's his Adidas jumpsuit?
@diggininthecrates917 жыл бұрын
themonkeybuttster I come from the Soviet Union, I know what you're talking about
@justforthetv7 жыл бұрын
lol it's definitely a vast comb over.
@noepanduhpandizzle24897 жыл бұрын
😂😂😂😂
@gotmilk916 жыл бұрын
Long_Way - it's part of the unspecified method of this FBI agent's method to negotiate... or coerce
@ChicagoTurtle18 жыл бұрын
Dear Mr. FBI man, how about *being* FAIR? Lol
@vejymonsta30068 жыл бұрын
This is interesting, but I can't trust this guy for some reason.
@organicchemistry63578 жыл бұрын
why can't you trust him? Because he is from the FBI? Is that the reason?
@rrek78 жыл бұрын
I think it's his context 😜
@isabellabornberg21538 жыл бұрын
maybe bc you know how controlling he is about everything, especially your own feeling? that's strange enough:) or bc he's from the FBI which is Sth u don't know everything about so it's less familiar
@stasyszy8 жыл бұрын
you can trust him to get the best deal for himself, while giving you a little of what you want
@Armoredcody8 жыл бұрын
It's okay he is giving you a fair deal
@soup_music8 жыл бұрын
Great topic, great interview. More like this please!
@gumcannon8 жыл бұрын
damn...when this guy releases his videos their so engaging that a 6:40s vid from him feels like a 12min vid from someone else. And that's a damn good thing
@rafiamjadrasyid52987 жыл бұрын
Thanks Thom Yorke
@BassForever447 жыл бұрын
LOOOOL
@AsianTexasCowboy7 жыл бұрын
Karma police.
@MarksTech7 жыл бұрын
Sweet.. I gotta be brought into questioning tomorrow. And imma look out for these. Thanks FBI! Imma win
@internetvide08 жыл бұрын
Guy talks just like And Al Paccino
@chadd9908 жыл бұрын
Yeah. Al paccino is a human, this guy is a human. They both talk. So yeah.
@heymrhimr8 жыл бұрын
ay rich
@mahfah79118 жыл бұрын
very true
@piksu19878 жыл бұрын
i get more of a christopher walken feel..
@sergioropo30197 жыл бұрын
Talks 100% like Al Paccino... is the first think i thought, in fact i did not pay attention to what he's saying because of that thougth.
@stevebarnette8 жыл бұрын
Very insightful message. I'm going to save this video for future references. Thank you to everyone involved.
@InkEyes8 жыл бұрын
Very interesting.
@WhoElseButMeNumbaOne8 жыл бұрын
That was really interesting, thank you Big Think. Can you please keep it like this? Stop making it political, please.
@googleyoutubeaccount8 жыл бұрын
Agreed
@chris701848 жыл бұрын
agreed
@proffezur8 жыл бұрын
You know you're not forced to watch the political videos, right? If you don't like certain content, don't watch it. The title's are pretty obvious. People have fought and died for your freedom of choice, so embrace it.
@WhoElseButMeNumbaOne8 жыл бұрын
+Zu Nobi you're right. I was just saying that I enjoy their philosophical/scientific content more than the political.
@4ndr3w708 жыл бұрын
Agreed. More science and videos like this.
@drikanaccache61654 жыл бұрын
MarterClass lead me here! Chris Voss is the best
@rawr333r8 жыл бұрын
This was a great video!
@nappybiscuit8 жыл бұрын
This guys book was good. I finished it in just a few days. Every chapter starts with one of his real life stories most of them were hostage negotiation.
@upthecreekyt7 жыл бұрын
I'm watching this in hopes of learning how to win an argument with my wife.
@yumjoystyle24 жыл бұрын
Up The Creek even if you win the argument, you'll lose the war. it's you versus her and the court systems. should have never gotten married in the 1st place.
@carlosmata24043 жыл бұрын
Good luck lol
@couronne1007 жыл бұрын
"If i smile at you.." (smiles creepily)
@Rumblenuk8 жыл бұрын
I loved his Christopher Walken impression but when he pulled out the jack Nicholson at 4:20 I was blown away. So interchange from Walken to Nicholson to get people to give back stolen people. Sorted
@DRXxUziixX958 жыл бұрын
can you please give examples of your tips whilst their being implemented so we can see a working example?
@yumjoystyle24 жыл бұрын
DRXxUziixX95 that's what I was waiting for
@magicbuskey8 жыл бұрын
This was great! More of him, please!
@470interista7 жыл бұрын
jesus fucking christ it felt like a 60 minute video
@blzahz76337 жыл бұрын
You can live longer watching this over and over again.
@zebbleganubi7237 жыл бұрын
youre not being fair
@johnstanton45607 жыл бұрын
no wonder he's a good negotiator, he makes people want the conversation over.
@james107397 жыл бұрын
s'all good man it was about slow
@MikeysLab7 жыл бұрын
Most people instinctively implement these tools. Sales people are a good example.
@funmeditationmindfulnessfo62277 жыл бұрын
I have to say it: mirror neurons don't work like that.
@user-zu1ix3yq2w7 жыл бұрын
Tersivwz TreeTime rekt
@freshrockpapa-e77997 жыл бұрын
Tersivwz TreeTime so you know more than a guy with two decades of negotiating with terrorists in hostage situations mmmkay
@rockancestor7 жыл бұрын
Chris Voss merely gave me half a smile 0:33
@RobinOm278 жыл бұрын
Mirroring! Yes, yes, yes.. to be mindful of makes a good communicator :)
@loupax7 жыл бұрын
When someone repeats the last words of what I say it makes me angry. Like they don't pay attention to what I say and just respond robotically. But that can be just me.
@BruceWayne-zj1kw7 жыл бұрын
Κώστας Λουπασάκης same
@JobBouwman7 жыл бұрын
Robotically? Or can it be just you?
@Chebab-Chebab7 жыл бұрын
Maybe it is the society you live in.
@Jomega12127 жыл бұрын
In my society, repeating the last of what you say shows that you ARE paying attention and listening to you. How else would I know what you said to repeat it?
@loupax7 жыл бұрын
"And so I went there" "Uhuh, went there" "And I stared him dead in the eye" "Yeah, in the eye" "I stab him in the fucking jugular" "The jugular, yes" "And I said to him 'I don't care if I pissed inside your drink, you still owe me money'" "Yeah, money" "What did I just say?" "Something about money? Sorry, I wasn't really listening :/"
@ryantk848 жыл бұрын
LoL Big Think hired this guy to trick us into liking the video! Or maybe I just like this video? I'm so confused !!
@SwollenMustache8 жыл бұрын
Woah, a big think video without any dislikes? It's a new day, yes it is.
@Dat_Dude_Danny18 жыл бұрын
Mr. Voss is cool in my book...he reminds me of Jean Reno in "The Professional".
@cds122616 жыл бұрын
It's "Cognitive Ease" tactics, People scientifically respond better to things that they perceive to be true/positive. Same thing goes for a simple font that's used in a contract, test, etc. Your body language is just as effective too!
@FSM46AND27 жыл бұрын
This is obviously Christopher Walken.
@Helenwowable8 жыл бұрын
Do you mean that FAKE SMILE would win me over?! NO WAY!!!
@CasMullac8 жыл бұрын
It wouldn't win you over but it will make you more susceptible to suggestions or perhaps open up more than if he wasn't. Consciously or not, even if you don't like the guy.
@robertb17427 жыл бұрын
Snow Fox when did he ever say fake?
@-receptor48037 жыл бұрын
robert b he didn't say it, he acted it out.
@jazztom867 жыл бұрын
+CasMullac sorry no. If I see a face like that with a smile like that I'll instantly go into "deflect" mode. It looks fake, it looks slimy. I would trust much more someone who looks at me in the eyes seriously. It's more authentic. If you wanna smile you either got to mean it or you better be a great actor, because that smile smells wayyyy too much like "I'm fucking you in the ass".
@DanyIsDeadChannel3136 жыл бұрын
You feel irritated by the smiles, but he is just an FBI agent who tries to help us with his practical negotiations. What can he do?
@markanderson38702 жыл бұрын
This is all great, and I'm sure with a lot of people these techniques work. But if you go into a negotiation knowing exactly what you want, have a "hard" position you'll negotiate down from and what flexibility you have when you go into negotiation, these techniques should get filtered out. Best case scenario, people are happy with what you decided you're okay with before you negotiate and basically get what you want.
@whatthefunction91408 жыл бұрын
I picture this saying "You talking to me? Well I'm the only one here. Who the fuck do you think you're talking to?"
@Kmn02198 жыл бұрын
Here is a guy who STOOD UP
@harrydarwand29048 жыл бұрын
Just bought his book in the description... Just as interesting as this video!!!
@mephistomoto99297 жыл бұрын
His smiles triggers 100% distrust with me.
@reljasaurus7 жыл бұрын
Tnx for the tips, Christopher Talken
@MEOWMEOWCATSCATS10108 жыл бұрын
this guy reminds me a lot of Johnathan Banks/Mike Ehrmantraut
@ThexXxXxOLOxXxXx8 жыл бұрын
The more i watch him the more i embrace him and look up to him, I WANT HIS KNOWLEDGE!
@gninja928 жыл бұрын
how do you negotiate with your boss when he is proven to value nepotism. and you never do that ?
@lightsidemaster8 жыл бұрын
LMAO like jumping at his head and trying to suck the knowledge out of his brain xD Where the hell have I seen that before? Must've been some weird cartoon lol.
@chaseasaylor8 жыл бұрын
anyone else see a little Christopher Walken in this guy?
@FlyingSaucerEyez8 жыл бұрын
And al paccino
@Alex-tb7rr7 жыл бұрын
The third point just made me realise why Owen Wilson is so successful
@McGyver777ATGMAIL7 жыл бұрын
I'd hate for you to hurt me over this extremely fair deal we have learned about through this video.
@Caek_daddy7 жыл бұрын
Chris Voss is a boss
@dsm2240 Жыл бұрын
Bad managers (especially in restaurants and retail) act like drill sergeants. They fail to realize that making their employees feel valued is critical.
@FuchiDog8 жыл бұрын
I bet this guy's Walken impression is spot on
@aybmnn8 жыл бұрын
i actually learned something from this channel!
@Darkmatter3217 жыл бұрын
The mystery, so many negative comments and nearly all thumbs up!
@tntruther7 жыл бұрын
Great info! Thank you.
@LovingTinha7 жыл бұрын
Sadly this day in age words don't win arguments, power determines the winner of arguments. It's always been this way. A drastic cultural change of humanity would have to occur for this to change. But given the current power structures in place, it won't happen anytime soon. And it certainly won't happen through words, because words will be futile in the face of true power.
@twes6197 жыл бұрын
I will say, I always smile and people compliment my smile. But honestly, it's not my smile, it's that I DO smile. I've had co workers call me smiley etc...anyhow, just smile more is my point.
@sageryan258 жыл бұрын
Best one in a while.
@404errorcodeV2 жыл бұрын
a vdo example of what your're saying wouldve really been helpful. ty
@savikos8 жыл бұрын
amazing channel incredible videos! bravo!
@daltonhopkins68428 жыл бұрын
this guys book is dope!!
@AboSlaimanUSA8 жыл бұрын
when it comes to any trade, mutual consent is the ultimate deal. although it could fall on a wide range so long as both parties are happy or accepting of the deal, it is a good deal.
@vpremeru4 жыл бұрын
"It seems like this is important to you" was strangely said with despise, hence the effect would be questionable.
@avamarkandu61178 жыл бұрын
Really helpful video!!!!
@Kevan8088 жыл бұрын
Strong is this one's Jedi powers.
@dijonnestricklen78407 жыл бұрын
it would be nice if I can see more.
@Nousnousish8 жыл бұрын
This guy is like Harvey Keitel meets Christopher Walken meets Tim Roth. The perfect streetwise ex-cop turned psy-op consigliere.
@sakshathmetallica7 жыл бұрын
Nicholas cage smile right there my sir! Beaut
@Azaroth123457 жыл бұрын
Looks like Christoper Walken, sounds like Al Pacino = Shady Guy
@glennkringle30057 жыл бұрын
great video, thank you . that made me a subscriber
@hutchtv76406 жыл бұрын
Hells yes my dude, have to say that was quite satisfying, to be FAIR.🤔😉
@JasonWilliamson8 жыл бұрын
That is not how mirror neurons work... They are only implicated in some motor movements.
@allaboutrussia91726 жыл бұрын
Great video!
@williamrussellmorley6 жыл бұрын
I was very surprised how when I called 911 to get state police in what many would think country bumpkin state of Maine....instead of the person answering in a seemingly rude or even accusatory manner the woman spoke to me more in vernacular and calm, almost like my mother would speak or talk to me as a child...I was calling about a woman whom I think had had a seizure ....it was such a fresh easy 911 call not that I have made many...but even though maine a small fairly poor state...somebody is on the ball at the state police about answering 911 calls in a way as this guy explains...kudos to maine state police
@pertsonvelts16998 жыл бұрын
Good stuff, thanks!
@ShermanBMason7 жыл бұрын
Very informative
@peperino.pomoro.forever7 жыл бұрын
For some reason this guy reminds me Al Pacino's character in "Heat"
@johndoe-19748 жыл бұрын
More like this pls
@Reconbox10018 жыл бұрын
That I would like to know more about :) Has Chris Voss made a book on the subject?
@azmanfaris21458 жыл бұрын
Does this have anything to do with NLP (Neuro Linguistic Programming) ?
@kridler1127 жыл бұрын
Gold!
@kkgt65917 жыл бұрын
Thanks to some of the comments, earlier I used to get sucked by these people, now I understand things don't always work like this
@kaiplue8 жыл бұрын
Is it just me? Or does this guy look and sound a lot like Christopher Walken?
@piksu19878 жыл бұрын
i immediatly thought of Walken too..
@ItsDaKipi8 жыл бұрын
its from pen
@dudewithadog8 жыл бұрын
Christopher Walken has a way of pausing mid sentence at the least intuitive places... it's what makes him so unique. Someone did a video or essay on that somewhere sometime, I forgot where, when, who.
@pappaOfswe8 жыл бұрын
The thing i dont get in in these kinds of videos are. There is a reciever that you are manipulating, a person that you are talking to, But if that reciever is doing the exact same thing as you, the talker does. Who will be manipulated? Will they both Make each others moods better? If so wouldn't that lead too everybody being in a good mood if everyone would try to manipulate eachother?
@PsychokoreUndergroundRap8 жыл бұрын
Internet is love, internet is life
@Okayand338 жыл бұрын
...sh...shrr.......shrek?.......
@MrJDSettle8 жыл бұрын
This is a fair video.
@RickTrajan8 жыл бұрын
when things are going good and smooth I become skeptical.
@SiddharthKulkarniN7 жыл бұрын
'F' word in professional discussions would be a suicide in my opinion.