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Hey girls… It’s crazy. I’m actually sitting here at my place and was physically writing a letter while watching . You guys have been so helpful with these amazing tips and validating all the things I think are important. So on that note, I unfortunately do not have any more bookings right now, but I’m anticipating them, and I want to leave handwritten notes ahead of time since I do not live here. Is it OK to write a simple generic thank you with most of the tips that you offered. Then my cleaners can write their name on the outside of the envelope. I’ve been fortunate enough to be able to personalize them early in the journey because we do come often enough, but my fear is there will be a time I can’t and I want to be prepared. Thanks in advance. Amber

Love the handwritten notes except I HATE my writing 😂

Your content is solid but not sure on some of these suggestions. Some are basic tips and totally fine (check in with guest to make sure all is well is standard, clear instructions on how to check in is standard) but these personalized notes and gifts etc? the execution on these is what I need to hear you explain. for me not practical and the juice is not worth the squeeze. In other own and manage 16 listings which are all at least 2 hours away from me. I can't go to the property to write welcome notes, I can't check the garbage can to see what they ate for snacks etc. The items are cheap but take a lot of coordination and effort to execute. You might suggest asking my cleaner to now write a note but now I need to send her what to include in each note and when I have a full-time job and have 10 guests checking in on a Friday there is just no way to do this. At the end of the day I already get 5-star reviews so it's not even necessary to do. Still - do a video on how one would execute this at scale. thanks