Download for FREE: The RESTAURANT MANAGER SCORE SHEET at
mds.mykajabi.com/restaurantma...
Watch: 3 Restaurant Managers Key Team Building Strategies • 3 TEAM Building Strate...
Watch: 4 Roles of a RESTAURANT MANAGER | Guide to Restaurant Management • The ROLE of a great RE...
5 Common Restaurant Complaints and How to Handle Them Like a Pro
In this episode, we uncover the top 5 common complaints from our beloved customers and offer essential strategies to tackle them head-on. From addressing wait time woes to ensuring order accuracy, we leave no stone unturned in optimizing your restaurant's customer experience.
Join us as we explore the importance of cleanliness standards, friendly service, and effective complaint resolution protocols. Learn how to enhance customer satisfaction, improve service excellence, and elevate your restaurant's operations to new heights.
🔍 Dive into the world of restaurant management with our comprehensive guide to handling customer concerns, implementing quality checkpoints, and enhancing staff training. Discover the secrets to transforming feedback into success and mastering the art of customer communication.
If you're ready to take your restaurant to the next level, don't miss this episode! Subscribe now to stay updated on all our latest tips and insights for restaurant owners and managers. Let's turn complaints into commendations and make every dining experience extraordinary!
🍽️ Comment below to share your own restaurant complaints and join the conversation! And if you're listening on the podcast, we'd love to hear your feedback-leave us a review to let us know how we're doing. Thank you for tuning in, and we'll catch you in the next episode of Making Dough Show! 🍽️
LET'S CONNECT:
SUBSCRIBE to our KZfaq Channel: / @makingdoughshow
SUBSCRIBE to our Podcast: podcasters.spotify.com/pod/sh...
CONNECT on Linked-In: / hengamstanfield
#restaurant​
#restaurantmanagement​
#restaurantmarketing​
#restaurantmanager​
#makingdoughshow
00:00 Introduction
01:16 What is a Customer Complaint
02:37 Wait Time
05:23 Order Inaccuracy
08:09 Dirty Resrrooms
10:06 Friendly Service
12:39 Poor Handling of Customer Concerns
13:56 Conclusion