1. Don't take it personal. 2. Set positive example, set tone, be pleasant, take high road. 3. Gather thoughts before responding to maintain composure.

I have a 50 year old lady that picks with me at work I checked her before and told my boss as mother gave that advice to and he said he would talk to her about how rude she’s been and the more I ignore her sarcasm and rude behavior it bothers her more lol 😂 and laugh. It off cause she doesn’t pay my bills at the end of the day I go to work to work not be involved in drama and gossip

Great video!! I love your necklace!!!

Be calm, cool, and collected. It's easier said than done. I guess it also takes practice to deal with unkind people.

I am addicted to your channel! Helping me professionally and generally in life :)

I have a disability that makes socializing difficult. All through my life, I will be 70 this year, I have valued being a lady, but people laugh at me, do unkind imitations of my face and voice and use names when referring to me. I wonder if they see my tears. I want to stay at home alone, but I am lonely.

Loveee your hair! & the video

You're such a bright young beautiful woman! Love how true to yourself that you are! ❤️ I needed you!

Thank you so much

I feel ashamed of myself. I recently had a sutuation and did not take the high road. I asked a collegue of mine if she had put an extra case to my workload. She then denied it to a point where, if I didn't know better i'd believe her. The reason I got so upset was that she would not admit that she did it. She tried spinning it and saying that i'm responsible for knowing what cases are on my caseload and that if she sends a notification stating that someone has 'a case', it can mean they received multiple cases. Which is not true because i've seen her state several times that someone received for example 3 more cases. What she says is not even logical. I then belittled her a bit. I asked 'Do you understand the importance of handling cases in a certain period of time?' And saying 'what you're saying isn't making any sense/not logical'. I'm sure i had an angry tone in my voice. She gets under my skin constantly. She's not intelligent in my opinion, however she acts like everything she says is correct. I'll try taking the high toad next time. Greetings from Holland.

Love the video and hair!

Great video!

Thx for creating these types of videos. These tips will be very helpful for everyday use but mostly in my career as a flight attendant, since I come across all types of personalities.

You look absolutely stunning. Thank you for the tips. Overall I think the common thread in all the tips is selflessness.

Great video pretty lady!!!

Needed video!

Hello, In a situation where a person said a rude remark how should we respond?

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