I also think the analogy of if there was no sound for the a movie for all the hearing people, they would get right on that! But if you’re deaf, TB! I’ve never seen those glasses, thanks for sharing your story.

I recently discovered your videos and I love them! I am hearing, but I love learning about new perspectives. I'm a manager at an amusement park so I'm always dealing with the public. Your videos give me new insight into a deaf persons world! Keep the videos coming! P.S. you all are the cutest couple ever!

Thank you for sharing your experience. I am hard of hearing myself and I did not know that these devices are available to use during movies! I usually just don't go to the movies because I feel they are a waste of money if I can't hear what is going on. I will definitely be looking into these devices and see if any theaters around me have them (I am from Australia). I am also interested in how many signs are the same between Auslan and ASL

Indian food is always a win! Really interesting to hear about these devices. As a bioengineering student some things I study are assistive technology but I've still never come across these.

I’m so sorry that happened. But the way you guys dealt with it was totally appropriate. You are amazing and inspire me to learn ASL every day! Thank you!

Thank you so much for posting this video! I do think that closed captions should be at every movie theater. It is so much more convenient, and it just seems so much easier. Even as a hearing person, closed captions would benefit me. I don't even think the movie theaters near me have the caption glasses. Again, thanks for making this video, I loved it!!!

Keep those videos coming I just love them.

Love you guys!! I think the glasses are the best, and look easier to use than that box!!!! Thank You for sharing!

Love you guys! I look forward to each time you post a new video!

Hi Courtney!! It's Ajay! O.M.G---I can totally relate to this situation when Jeska and I go to the movies!!! It's so hit and miss, and really frustrating. We'll do the same thing: call and make sure they have a device, that they work, etc. But there was even a time that the device didn't work (I walked out of the movie multiple times to try and fix it) and I ended up interpreting the damn movie myself (Luckily, it was limited dialogue because it was a movie strongly visual, but STILL) It frustrates me when a theatre (this one in particular is local) proudly places a little sign up front saying that they have CC/Accessibility for Deaf options, but yet NOBODY there knew how to use them....literally nobody. It was so GRR!! Haha, sorry I'm getting worked up again myself :P I wish our theatres here at the glasses device, those are so much better. There needs to be some kind of standardization that takes place among all theatres with the most current technical device, y'know? Great video! :)

I live about a half mile from the theater you went to at the end with the nephew's and studied ASL right down the street at LBCC, great ASL program and teachers there BTW. It is good to know they serve the deaf community well there. As a side note C. I am sooo jealous of your signing ability and how fliud you are with it. I do not get to practice nearly enough of it. My gf and I try a lot with eachother but our vocab has shrunk a lot. You two are great I am subscribing to your youtube and sharing on FB. Thanks

This brightens my day!! Even when I am sad thank you and keep up the good work!!!

Thanks so much for sharing this perspective of the life of a deaf person. I have gone to various deaf events and they talk about it but I've never actually seen it in use before. Much love from an ASL III student❤️🤟

This happens to me when I go to theatres too!! They keep trying to give me free tickets but I don’t want them!!! I just want to be able to enjoy a movie in the theatres!!

You two are so adorable!!

In Malaysia where I live, all the Hollywood movies or movies in English have subtitles in the national language and Chinese when they're shown in the cinema. English shows on TV have subtitles in the national language, too. (The national language is Bahasa Malaysia and it is the medium of instruction used in all public schools, so everyone knows it, even though some adults may not be very fluent in it.) If a cinema movie is in a language other than English, there'll be English subtitles. I never thought of how helpful this must be for the deaf community. You guys are opening my eyes a lot.

I just finished my third semester of ASL and am hopefully transferring to CSUN in the fall! I use your videos to measure my growth in comprehension because your channel has the most consistent conversational ASL that I can find. ILY guys thank you for sharing your experience!

How frustrating:( I'm glad you guys finally got to see the movie you wanted!

This is all very interesting from a British standpoint. I have two points. The first is that, as far as I'm aware on googling, there is no law in this country requiring equal access and devices in cinemas for those who are deaf, and what opportunities there are assume the deaf person wears a hearing aid. It was a revelation to learn that alternatives can be provided in America. The second is that I initially thought the devices would offer sign language in translation, but that, in fact, they provide standard written language. Now - this is where I don't wish to be rude or condemning - but in Britain the attainment of written English language is still, regrettably, poor for the deaf and thus I'd like to ask Zach how he has learned such familiarity with American written language, particularly in the case of films where the dialogue can be so idiomatic. Adore you both. Thanks, Robert.

I’ve always heard about the cup holder device for CC but have never seen it! I hope more theaters can get those glasses; along with newer tech to make them look better! Great video you guys :)

I am a student learning ASL minoring in it in college and I absolutely love your videos!!! Just found your channel and love it such a beautiful couple. I loved your Q & A video so nice getting to know you guys on a more personal level. Awesome!

Thank you for this informative and interesting video. I really enjoy watching you both!

Wow that is so sad not only ya but plus same here me too I’m so tired of that thing so I speak up with them because I’m hard of hearing and I am definitely will not even go there again I’m jus like so shocked 😮💕🙌🏻👈🏾...! *Lil Mickey*

I have never seen any of those items but it is good they have them for you. You need to be able to enjoy a movie night out.

HOW INTERESTING!!! 😃😃😃 I HAD NO IDEA that Deaf ppl went 2 the movies. These devices are AMAZING-ESP the glasses!😃😃😃

I can totally relate to not liking sitting in the front. I use a wheelchair and usually only have one accessible spot or 2 if lucky, but most of the time they are in the first few rows of seats.

Nyle DeMarco has had the same problem with the box not working & not staying still. I didn't know about the glasses option. That sounds like the best option.

Yes! I used to work for Regal Cinemas. We had an earlier and bulkier form of the glasses. However, the Deaf people in my area are old and very prideful. None of them would go see movies unless it was a CC screening because "The glasses scream LOOK AT ME I'M DEAF!" Honestly, i don't care what people think of me and never have so I don't get it.

Awww! Sorry you had such a bad experience! here in the UK, we don’t have any such devices, we have to travel miles to the nearest cinema that has captions on their movies at certain times of the day, so we’ve given up on the idea of Cinema full stop. I really wish we had enough one of those devices here in the UK, I’d be at the. Cinema every week! I LOOOVE watching films! Instead, we have to wait until the films come out on DVD and watch them at home where we can have the captions. I really hope one of these devices make their way to the UK soon!

this is so frustrating. i currently work at a movie theater (not pacific) and we offer the headphones and captiviews. every so often, someone will return the captiviews because it’s malfunctioning. i always feel terrible because there’s nothing i can personally do besides trade out the machines. i WISH we offered the glasses and/or open captioning. i try to tell my managers that corporate needs to accommodate for the Deaf community in our area, not the other way around. i hope Pacific is able to fix their captiviews or provide the glasses.

The movie Theaters should always make sure their devices work. Why have them if they are not going to work all the time. I have not gone to the movies in 7 years. When I went with my Deaf and hard of hearing friends. I call our local theater and asked if they have devices for deaf and hard of hearing. They said yes they do. So we went to the movies on the weekend. We went to get our tickets and the devices. They handed my friends headphones. I asked them if they had CC device because the headphones are no use for my friends. The Theater said headphones are all they have. So my friends had to watch the movie without CC and try to read the actors lips. Which means they missed most of the movie. I signed as much as I could so they would not miss the entire movie. It was hard because I'm not 100% fluent in ASL & it was dark in the room. I WISH EVERYONE HAD EQUAL ACCESS TO EVERYTHING THEY WANT AND NEED.

That’s horrible! A movie is something everyone should be able to enjoy, I don’t think I’ll support any pacific theaters either, where we spend money really can be a big decision and impact. Subscribed for sure! I follow sign duo as well and it’s great to hear your stories

I'm hard of hearing and I definitely perfer the glasses over the box, why? I don't have to constantly adjust my glasses, but I have to constantly adjust the box 😩. Sometimes though, the box is my only option. And I totally understand your frustration with devices not working! Happened to me more than once! Anyway, love your videos! Can't wait to see more!

Those glasses are so cool I wish my cinemas had them they only have the caption boxes but at least they work most times.

In Puerto Rico 🇵🇷 all the movies are in English with Spanish subtitles so it feels the same for deaf and hearing people. Only movies for children are in Spanish.

Wow. That’s great for u all. It’s been over 18 years I go to theater no devices in my town.

I started using captions about a year ago and I've always had good luck with the Galaxy theater in Riverside, CA. They use the boxes and sometimes they are a little loose but usable and in overall good working condition from any seat. Occasionally if I go to a 10 or 11pm show, it's can be hard to get an employee that has access to them and knows anything about how they work, but once I'm seated I've never had a problem.

I do really like the glasses one because it can be at anywhere and even out of movies you can move around a lot or as he said you can even lay on someone’s shoulder however what I don’t like is that there’s quite weight in it that makes my nose very tired and red mark from holder that sometimes I prefer the rectangle cup holder thing for longer movies

Thanks for sharing😊your day . enjoy.

Absolutely true. We haven't gone to the movie theatre for a long time because we have a baby boy that isn't ready to encounter the Hollywood adventure yet. I personally like Captiview more than glasses because the weight of glasses was pretty heavily after several minutes. I don't wear glasses so I don't know if that is the reason why I don't enjoy the glasses as much as you both do.

It's ridiculous that they can't just turn on the captions if a deaf or hard of hearing person is in the theater. I am a hearing person and I would NEVER EVER complain about the captions being on, and anyone who does is out right a jerk.

a good captioned glass he wear at theater she loves to sign some marvellous, well America sign language as some excellent ,short and active sentence. she makes him to be very and joyous.

This made me so frustrated for you! I hate that Zach felt that way! The ADA is great but I feel like it’s complaint driven.

Wow . You guys has opened my eyes. Didnt know the movies can do captions!

I enjoy deaf news and blessed greatly too have the morning honoers of readying news reports , just what I need to keeping my morning responseablities in view. thanks jonhilton Gotti Kennedy

Here is my thoughts about that situation with theatre manager when you went There with Courtney's parents: a) I think he (manager) thought that you just wanted to make sure if captions were working on that device and not that holding thing; or b) he didn't even tested it and just waited some time to call you back and lied that it worked. Btw, I am hearing and these thoughts is only my opinion, since I can;t relate to Zack's situation. Also, I apologise if there are some spelling and/or grammar mistakes. Love you both so much!

Very nice story. I understand Zach very good what it feels like if that not working. I had same experience like Zach. But in USA is really good now because they give it to all the deaf people the captions. And we don’t have here in my country. Just a few cinemas. Anyway I wanted to say and just my opinion, If you call them and say make sure that should be working, before Zach used. But the calling is sometimes not enough to change it. I would suggest first to go to cinema and talking them. Just if the cinema is not too far away from your home. Maybe this could be more working then calling them. :) But still a wonderful story 💙 and you guys are great. I love Zach and he is really good man. Courtney looks so pretty. Sorry Zach 😂

I might use those glasses too! Seems so cool.

y'all liking indian food made my day :) i love your smiles n the message u give to your viewers, your not alone

I love your positive attitude, thank you for pointing out needs while also remaining respectful. You guys rock. Also, I was watching w/o subtitles to learn, and in the beginning when you were talking about Indian food I was so confused because I THOUGHT I saw the signs for "Date" and "Sex" and I was like, "wonder what they're talking about" haha

Recently went through same issues at our theater here. Seems like their awnser is always free tickets instead of fixing the problems.

Yes exactly i dont like cup holder screens nowhere to put drink ..coffee hot hurts hand :/

That sucks! Accessibility NEEDS TO BE #1 ! I am not deaf but I have problems with my feet I can't stand more than 30mins -1hr without it hurting. It's hard to find a job that understands that it's so frustrating I get it. Sometimes I wanna go out and walk but I can't so yea I understand what you saying to a point. By the way I'm relearning ASL agian!

I guess we are lucky we aren't an English speaking country, because every single English movie has captions. You can also get devices for the Norwegian ones, but English (or any other language than Norwegian) the captions are always on. And most movies we watch are English ones. I guess we're lucky that way 😳

When I was growing up there were no caption or devices in any movies I had to wait until the movie tape comes out to watch on VHS yes waay back before the dvd times..lol I always hated to go movies but now there are some captioned movies and most most time the devices never never works!! Oh well....by the way the move tape comes out in 4 to 6 month for VHS tape.. long time waiting

Thank you for sharing this with us!!!

Omg I had the exact same issue with AMC with the device not working and one was on my best friend birthday it was really bad and frustrating

I learned sign language to help deaf or hoh people when I worked at a movie theatre for 3 years since I wanted the same experience for all people, unfortunately I left and everyone asked: Where did the signing girl go? XD Edit: Wow this situation really fustrates me, hearing or not everyone should be treated the same. Disrepectful and irresponsible. Sometimes I feel hearing people believe deaf people can't get upset? It sounds dumb but from every upsetting experience including deaf or hoh people its just ridiculous. I'm so sorry 😔❤

this is crazy to see tho, I live in Germany and am fully deaf/lipread, and the only thing they do is sometimes shows with captions on the screen but even then I had people complain and they turned it off, since I was the only deaf person.. these glasses seem like the future holy shit..

Whoa, I never thought going to the cinema as a deaf/hoh person in the US would involve so much technology, I thought you can just let them know so that they can activate the CC. I guess at least when it comes to the cinema, deaf/hoh people from non English-speaking countries have it easier than you guys-we always have CC, lol, since almost all movies at the cinema are in English or another foreign language. But then accessibility in general here, compared to the US is very bad...and not just with the deaf community but all kinds of accessibility issues. I always wanted to learn sign language but when I went to look about how to do it I found out the only way is to become an interpreter. Meaning paying for the course, moving to a city where they hold these courses, and having a college degree just to be allowed to take the course (which is understandable maybe since you'd become an interpreter although still weird and unfair to require that you already have to have a college degree). I'm just trying to point out how prohibitive it is to learn sign language here, when in the US I understand you can even take an introductory, respectively an intermediate course in high school if you want. You'd think they would want as many people as possible to learn the language for better communication, integration and accessibility, considering that here I understand there's only one interpreter for each ~700 deaf/hoh people.

The CC devices should always be in working order, and you guys should be able to sit anywhere in the theatre to get a signal. Sitting at the very front to watch a movie sucks!

Awww you guys are from the valley to ^_^ Awesome

I suggest the Facebook page “AVDFA” thats the Deaf community page for the antelope valley. They host 1-2 open captioned movies every month through cinemark theaters :)

My fav couple!

I just love you two..., that’s all ☺️🥰

I love you two

i have an cinemark movie that i always go to they have one great one and one kind of ok box devices and it always works. if i try to go to a different one it do not work at all.

Oh my. I was frustrated just watching this lol. Is there no accountability for them??

Oh no smh you called over there and they STILL played themselves im glad you didn't let them off the hook thats ridiculous smh 👀🙄

I remember I went to the movies with my mom and my grandma I got those glasses but it kept turning on and off so my mom got up and told one of the guys that works at the theater he said that it wasn't charged -_-

New sign for India? I haven't seen it before. Also. I love Indian food!!

I so glad u were refunded ur money, how frustrating

i have delt with the same thing

Every time I call with SVR to make an appointment, they always say; "you will have to bring your own interpreter because we don't offer that here" *sigh* Sure, I'll just stop at the interpreter store on way over and pick one up. Does that ever happen to you? How do you handle it?

It's easier when you don't live in America, then you'll always have subtitles if you're watching an American movie

Not is not I am so sorry about that zack.

Indian food! I love Indian food but none of my friends do. :-( I wish people with different needs didn’t have to fight so hard for accommodations. It’s not right.

The ignorance and unwillingness to provide the same service for the disabled community that they do for the non disabled community enrages me. They would jump to fix a sound problem for the hearing movie goers if it were off so why do they not feel the same need to provide the ability for deaf viewers to enjoy the film? The film industry makes billions of dollars every year but most don't want to spend the money for captioning or descriptive video. It is so ignorant.

How hard is it just to put captions on the screen for everyone? I’m a hearing person and I don’t mind captions on the bottom of the screen

I llllllllll❤️❤️❤️❤️❤️❤️vvvvvvvveeeeee Indian food!!! You are making me hungry!!!!!

Just one device is insulting... they should know better..

im loving the videos! But does anybody ever tell you guys that you look alike? i dont mean it as a mean way btw!

how can I unlock fingerspelling in lightening speed mode like you

Where is movie name? Special goggles with caption closed?

Great video! I used to work at a movie theater and the managers emphasized that the devices should be working or it would be a lawsuit issue. You can file a complaint here. www.ada.gov/complaint/form.php?language=en

Do your parents know any asl? Or do they just know another way to communicate with Zach?

Frustrating video. This may be a dumb question but why don’t they just put captions on the screen? 🤔